Appendix 1.4.4 Why is there a delay to playback, and why is it slow when I close and
open the driver?
Possible causes:
1.
Windows system problem. Try to reboot the computer.
2.
There are too many recorded files or too many fragments on the HDD, therefore it takes time to
search for the files. You need to delete the files that you do not need, or run disk defragmenter
now.
3.
XUSB4DVR card problem.
4.
Computer hardware system is too outdated.
Appendix 1.4.5 Why I can’t playback?
Possible causes:
1.
The Windows media player may have been damaged, or the decoder has not been installed
properly. It is suggested you reinstall the relative software system.
2.
Computer problem, recorded files have been damaged. It is suggested to fix these files using
SuperAVIFix program.
Appendix 1.4.6 Why do I see some grey blocks on time progress bar area when I
playback?
Possible causes:
1.
These recorded files may have been deleted.
2.
SmartDVR has deleted recorded file when recycle option has been chosen.
3.
Recorded files can not be opened because they are being recorded.
Appendix 1.4.7 Why do I see some old recorded sections that can’t be covered when I
playback?
Possible causes:
1.
You have selected a disk partition different from the current one.
2.
These recorded files are being played back when covering it.
3.
Database of recorded log was damaged.
4.
You have installed SmartDVR in different directory.
Appendix 1.4.8 Precautions on changing system time
1.
The SmartDVR system provides the retrieving mechanism for video files, which must take the
system time as a retrieving reference. To change the computer time after installation will create
a high risk of incorrect time reference which can cause directory errors in recording search in order
to avoid this, note the following points.
2.
Before SmartDVR is used, it must be confirmed whether the current computer time is correct.
3.
Deactivate the computer’s auto updating of time
4.
Make sure the main board of the computer is functioning normally
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XUSB4DVR User Guide
