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Version 1 – GBR (05/05/2020)
D-502-0173
10.
Warranty
We do not guarantee the suitability of the unit for special purposes; the determination of suitability is fully in the
competence of the customer. Unit warranty is valid according to legal regulations. The warranty is only valid if all
the installation and maintenance instructions are followed. The warranty covers manufacturing defects, material
defects or malfunctions of the device.
The warranty does not cover defects caused by:
improper handling
during transport (damage caused by transport and eventual financial compensation must be handled with the
carrier)
non-compliance with the installation conditions
faulty electrical connection or fuse
incorrect operation
alterations to the product
usual wear
caused by natural disaster
When claiming the warranty, it is necessary to submit a report (available in the product documentation), which
contains the following:
data on the complainant / company
date and number of the sales document
detailed description of the failure
information on socket protection
photo of the production label or serial number of the product
photo from the installation site of the product
measured values of the product: air temperature, voltage, current
The warranty repair is handled at the registered office of the company or according to agreement. The method of
handling the warranty repair is solely at the discretion of the service personnel of the company. The complaining party
will receive a written statement on the result of the complaint - warranty repairs. The complaining party pays all
associated costs in the event of an unjustified complaint.
11.
In conclusion
If you have any questions about this product, do not hesitate to contact us.
Contact address:
Xvent s.r.o.
Poděbradská 289
53009 Pardubice-Trnová
Czech Republic
www.xvent.cz