Xerox WorkCentre PE114e, Service Manual

Page: 82 / 114

7-16
Troubleshooting
Service Manual
7.4.5 Paper Empty without indication
• Description
The paper empty message does not appear in the LCD when the paper cassette is empty.
Check and Cause Solution
1. Deformed paper sensor actuator or faulty sensor.
2. SMPS PBA or Main PBA is defective
.
1. Replace the defective actuator.
2. Replace the SMPS PBA or MAIN PBA as
appropriate
7.4.6 Cover Open
• Description
The Cover Open message appears on the LCD even when the print cover is closed.
Check and Cause Solution
1. The ‘Open Cover’ microswitch may be stuck or faulty
2. The tab on the front cover may be damaged or broken
3. Check the connector and cables between Switch and
main PBA.
1. Use TECH mode(“cover sensor test”) to check
cover switch operation. Check and replace switch if
necessary.
2. Replace the front cover.
3. Replace the Main Control board or Cover Open
S/W as necessary.