Xerox WorkCentre PE114e, Service Manual

Page: 92 / 114

7-26
Troubleshooting
Service Manual
7.6.3 Abnormal Printing
• Description
Printing does not work – even after replacing the cable
Printer does not work at all or strange fonts are printed,
Check and Cause Solution
1. Set up the parallel port using CMOS SETUP.
2. Printer Driver Error.
3. Error message “insufficient memory”.
(The printing job sometimes stops due to insufficient
virtual memory, this is caused by insufficient space on
the hard disk.)
1. Ensure that ECP (best) or SPP is selected in the
CMOS (BIOS) setup.
2. Ensure that the correct driver is loaded. Use the
driver supplied on the CD or downloaded from the
Samsung web site. DO NOT use the Microsoft
driver supplied with the Windows operating system.
If the printer is a GDI or SPL type printer ensure that
ALL OTHER GDI or SPL drivers are uninstalled as
Windows allows only 1 of this type of driver to be
loaded.
3. Delete any unnecessary files to secure enough
space on the hard disk and start the print job again.