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7-14
Troubleshooting
Service Manual
7.4 Printer Faults – Causes and Solutions
7.4.1 Fuser Error
• Description
A message "Open Heat Error/Over heat/Heating Error' is displayed in the LCD panel.
Check and Cause
Solution
1. Thermostat, fuser power cable or heat lamp is
open circuit.
2. Thermistor is open circuit.
3. Heat lamp ON/OFF test
4. Drive gear melted
1. Replace the whole fuser assembly if the
thermostat is open circuit.
2. Replace the whole fuser assembly if the ther-
mistor sensor is faulty.
3. Replace the fuser.
7.4.2 LSU Error
• Description
A message "PMOTOR ERROR/HSYNC ERROR' is displayed in the LCD panel.
Check and Cause
Solution
1. LSU cable or connector faulty.
2. LSU motor is faulty.
3. Check the HSYNC signal.
Use TECH mode to test the LSU
- Replace the LSU
- Replace a main board if the same error persists after
replacing a LSU.
Summary of Contents for WorkCentre PE114e
Page 2: ...Service Manual...
Page 8: ...1 6 Precautions Service Manual MEMO...
Page 14: ...2 6 Reference Information Service Manual 2 4 2 A4 2 Pattern...
Page 15: ...2 7 Reference Information Service Manual 2 4 3 A4 IDC 5 Patten...
Page 16: ...2 8 Reference Information Service Manual MEMO...
Page 22: ...3 6 Specifications Service Manual MEMO...
Page 24: ...4 2 Summary of Product Service Manual 4 1 2 Rear View...
Page 25: ...4 3 Summary of product Service Manual 4 1 3 Control Panel...
Page 26: ...4 4 Summary of Product Service Manual 4 2 System Layout SCAN PART...
Page 40: ...4 18 Summary of Product Service Manual MEMO...
Page 58: ...5 18 Disassembly and Reassembly Service Manual MEMO...
Page 94: ...Service Manual MEMO Troubleshooting 7 28...
Page 111: ...9 9 9 1 Block Diagram Service Manual 9 Block Diagram...
Page 112: ...9 2 Block Diagram Service Manual MEMO...
Page 114: ......