Xerox WorkCentre M24 Color User Manual Download Page 417

Page: 417 / 441

5–11

S E R

U I D E

R O U B L E S H O O T I N G

)

Resolving Hardware Problems

Toner Cartridge

NOTE:

Inform the Xerox service representative at the next service

call about the above action since he or she may need to clean up
the dry ink on internal printer/copier components.

Problem

Suggested Solutions

– Operator mistakenly

removed the wrong
toner cartridge and
wishes to reinsert it.

– Operator cannot

reinstate a partially full
toner cartridge after it
has been removed.

– Reinstall the toner cartridge using the following procedure:

NOTE:

The following procedure may result in dry ink spillage on

the floor. To protect the floor, put a disposable covering or drop
cloth beneath and in front of the printer/copier.

– Reinstall the used and partially full toner cartridge by

pushing in the cartridge until it is fully seated against the
rear stop.

Summary of Contents for WorkCentre M24 Color

Page 1: ...User Guide WorkCentre M24 Printer Copier...

Page 2: ...judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc XEROX The Docu...

Page 3: ...1 11 Making Copies Using the Duplex Automatic Document Feeder 1 11 Making Copies from the Document Glass 1 12 Making Copies Using Features 1 13 Loading Paper 1 17 Tray 1 1 17 Tandem Tray Module 1 17 3...

Page 4: ...ss Saturation 1 55 Color Shift 1 56 Color Balance 1 57 Image Quality Presets 1 58 Output Format Tab 1 59 Multiple Up 1 60 Transparency Separators 1 63 Covers 1 66 Repeat Image 1 68 Poster 1 70 Mirror...

Page 5: ...e Finisher 1 93 Stapling Options 1 94 Job Status 1 96 Checking Current Jobs 1 96 Changing the Print Priority 1 97 Checking Completed Jobs 1 98 Outputting Deleting Secure Prints 1 99 Outputting Sample...

Page 6: ...i USER GUIDE PRINT 2 1 User Guide Print 2 1 Overview 2 1 Printer Environments 2 2 As a Local Printer 2 2 As a Network Printer 2 3 Windows Network SMB 2 3 TCP IP LPD 2 3 Installing the Print Drivers 2...

Page 7: ...Windows NT 4 0 2 26 Print Driver Properties 2 26 Installable Options Settings 2 27 Configuration Tab Settings 2 28 Print Driver Document Defaults 2 29 Advanced Tab Settings 2 30 Output Settings Tab S...

Page 8: ...ings 2 65 Basic Printing 2 69 Paper 2 69 Differences From Copying 2 69 Prior to Printing 2 70 Printing Procedure 2 70 Setting Printing Features 2 72 Switching Printer Off line 2 73 Cancel Print Check...

Page 9: ...sting Color for Printing 2 91 Adjusting Image Settings Brightness Chroma Contrast 2 92 Adjusting Color Balance 2 94 Adjusting Profile Settings 2 95 Adjusting Detailed Settings 2 98 Options for the Tex...

Page 10: ...the Browser 2 113 Netscape Communicator 2 113 Internet Explorer 2 114 Proxy Server and Port Number 2 115 Proxy Server Setting 2 115 Port Number Setting 2 115 Accessing Internet Services from the Works...

Page 11: ...n 3 8 2 Sided Originals 3 9 Scan Options Tab 3 11 2 Sided Originals 3 12 Reduce Enlarge 3 13 Using Presets 3 13 Using Variable 3 14 Using Auto 3 15 Scan Size 3 16 Bound Originals 3 17 Mixed Size Origi...

Page 12: ...g Deleting Scanned Documents 3 32 Retrieving a Scanned Document 3 32 Deleting a Scanned Document 3 32 Configuring the Client for Scanning 3 33 Installing the Network Scanner Utility 3 33 Required Envi...

Page 13: ...in System Settings Mode 4 6 Setting the Common Settings 4 7 Machine Clock Timers Setting 4 8 Audio Tone Settings 4 10 Setting Screen Defaults 4 12 Paper Tray Attributes 4 13 Setting Printing Priority...

Page 14: ...g Scan Defaults 4 49 Setting the Scan Size Defaults 4 53 Setting the Output Size Defaults 4 54 Setting Reduce Enlarge Presets 4 55 Other Settings Scanner 4 56 Setting Deleting Mailboxes 4 58 Auditron...

Page 15: ...n the Duplex Unit 5 6 Paper Jams in the Finisher 5 6 Paper Jams on the Finisher Top Cover 5 6 Paper Jams on the Finisher Interface 5 7 Paper Jams on the Center Tray Exit 5 7 Document Jams 5 8 Document...

Page 16: ...xvi USER GUIDE TROUBLESHOOTING 5 1 Added Features and Image Quality Tabs 5 16 Calling for Service 5 20 Fault Codes 5 21...

Page 17: ...Safety Notes Regulatory Information WorkCentre M24 Printer Copier...

Page 18: ......

Page 19: ...lified electrician Do not use a ground adapter plug to connect this equipment to an electrical outlet that lacks a ground connection terminal WARNING You may get a severe electrical shock if the outle...

Page 20: ...ble is the disconnect device for this equipment It is attached to the back of the machine as a plug in device To remove all electrical power from the machine disconnect the power cable from the electr...

Page 21: ...s a procedure is specifically described in one of the manuals included with your press Operational Safety Your Xerox equipment and supplies were designed and tested to meet strict safety requirements...

Page 22: ...mechanical interlock devices WARNING Be careful when working in areas identified with this warning symbol These areas may be very hot and could cause personal injury If you need any additional safety...

Page 23: ...equency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likel...

Page 24: ...ation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibil...

Page 25: ...any other number for which charges exceed local or long distance transmission charges To enter the telephone number identifying the machine and the header text information business name please refer...

Page 26: ...local telephone company for the modular jack type installed on your line Connecting this machine to an unauthorized jack can damage telephone company equipment You not Xerox assume all responsibility...

Page 27: ...ease contact the Xerox Welcome Center telephone number 800 821 2797 If the equipment is causing harm to the telephone network the Telephone Company may request that you disconnect the equipment until...

Page 28: ...certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may...

Page 29: ...in In the event of problems you should contact your local Xerox representative in the first instance This product has been tested to and is compliant with TBR21 a specification for terminal equipment...

Page 30: ...only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue st...

Page 31: ...Cards 9 Selective Service Induction Papers that bear any of the following Registrant s information Earnings or Income Dependency Status Court Record Previous military service Physical or mental condi...

Page 32: ...s wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Govern...

Page 33: ...t from generating electricity Environmental Notices for Canada Terra Choice Environmental Services Inc of Canada has verified that this Xerox product conforms to all applicable Environmental Choice Ec...

Page 34: ...rmation about Xerox environmental programs visit www xerox com environment html If your product is not part of the Xerox program and you are managing its disposal please note that the product may cont...

Page 35: ...y cause damage to hardware software or result in the loss of data WARNING Warnings alert you to an action that may cause bodily injury The 1 2 3 symbol indicates the beginning of a task or work proces...

Page 36: ...xx SAFETY NOTES REGULATORY INFORMATION...

Page 37: ...Copying User Guide WorkCentre M24 Printer Copier...

Page 38: ......

Page 39: ...ing 11 Making Copies Using the Duplex Automatic Document Feeder 11 Making Copies from the Document Glass 12 Making Copies Using Features 13 Loading Paper 17 Tray 1 17 Tandem Tray Module 17 3 Tray Modu...

Page 40: ...harpness Saturation 55 Color Shift 56 Color Balance 57 Image Quality Presets 58 Output Format Tab 59 Multiple Up 60 Transparency Separators 63 Covers 66 Repeat Image 68 Poster 70 Mirror Image Negative...

Page 41: ...Using the Finisher 93 Stapling Options 94 Job Status 96 Checking Current Jobs 96 Changing the Print Priority 97 Checking Completed Jobs 98 Outputting Deleting Secure Prints 99 Outputting Sample Prints...

Page 42: ...vi TABLE OF CONTENTS...

Page 43: ...Xerox WorkCentre M24 works as a digital copier This section will provide an introduction to the WorkCentre M24 which is also referred to as the WorkCentre 24 For more information about copy features...

Page 44: ...1 2 USER GUIDE COPIER 1 2 3 4 10 8 9 11 7 5 6 12 13 14 15 16 17...

Page 45: ...520 sheets based on paper weight Trays 3 4 High capacity paper trays holding a total of 2000 sheets of 8 5 x 11 in A4 and B5 based on paper weight 10 Tray 5 Bypass For specialty papers i e Transparenc...

Page 46: ...Touch Screen is where you make selections for the jobs you are programming Access Use this feature to change machine default settings and to create or modify user access numbers Power Saver Lights up...

Page 47: ...remain constant to identify interrupt has occurred and a new job can be programmed After Interrupted jobs are complete press the Interrupt button again to return the machine to the first job Clear All...

Page 48: ...data is being received from a client Features Allows you to alternate between scanning and copying feature screens Job Status Allows you to check or cancel jobs currently executing or to check or prin...

Page 49: ...emory The amount of memory remaining to store a scanned original is displayed prior to output Quantity The copy quantity is entered using the keypad and appears in the upper right corner of the messag...

Page 50: ...s are available to assist the operator in selecting features and functions Single Tone Acknowledges when a feature is selected or a job has been completed Double Tone Acknowledges an alert such as a p...

Page 51: ...ndard sizes and 12x18 in Trays 1 4 can feed paper weights 64 to 105 gsm The machine automatically detects the size and orientation of loaded paper The paper type however must be set on the control pan...

Page 52: ...button on the control panel lights To use the machine press the Power Saver button Power Saver goes out to indicate that the Power Saver feature is canceled The default is 15 minutes Sleep mode In th...

Page 53: ...plex Automatic Document Feeder 1 Place original in the Original Input Area face up A stack of up to 50 originals may be place in the tray 2 Slide the documents forward until the green indicator lights...

Page 54: ...nt Cover 2 Place the original face down on the Document Glass aligning the left rear corner with the registration guide 3 Close the cover before making a copy 4 Press the Start button 5 Remove the cop...

Page 55: ...ures in this chapter 1 Press Clear All to clear any previous programming Use any of the following steps that apply to your job and desired outcome 2 Use the Numeric Keypad to enter the desired quantit...

Page 56: ...ided head to head output as for books Press Head to Toe for two sided head to toe output as for calendars 2 to 1 Sided for one sided copies from two sided originals Press Head to Head if your original...

Page 57: ...on Press Collated for collated output Collated will automatically be selected when the DADF is used Press Collated Stapled to direct output to the Finisher optional Accessory Press Finisher Tray to se...

Page 58: ...nsure that the paper guide is against the original document Raise the Document Cover and place the document face down on the Document Glass Ensure that the document lies against the registration area...

Page 59: ...24 printer copier Trays 1 and 2 can accommodate an assortment of standard paper sizes from 5 5x8 5 through 11x17 inch and A3 through B5 Trays 1 and 2 have width and length adjustment guides that can b...

Page 60: ...to Tray Switching feature enables the printer copier to automatically switch to another tray when a tray runs out of paper The trays must be loaded with the same size paper in the same orientation lon...

Page 61: ...in the tray NOTE For the best results use only the recommended paper sizes paper weights or paper types If you do not use recommended papers you may experience copy quality problems paper jams or pos...

Page 62: ...opy curl problems occur flip the paper over in the tray and make the copies again If the performance improves continue to load the paper in this manner Testing has shown that paper handling and copy p...

Page 63: ...tors feature refer to the section entitled Transparency Separators in this chapter Follow these guidelines to prevent static build up when using transparencies Place no more than twenty 8 5x11 inch or...

Page 64: ...5 Bypass varies with the weight of the stock NOTE Paper stocks which exhibit difficulties when fed from Trays 1 2 3 and 4 may be fed more reliably from Tray 5 Bypass Do not add paper during a copying...

Page 65: ...s complete Dust and moisture can cause copy quality defects Loading 12 x 18 inch Paper Use Tray 5 Bypass for 12x18 inch 305 x 457 mm paper 1 Open Tray 5 Bypass by grasping the tray and gently pushing...

Page 66: ...Load the SRA3 paper into Tray 5 Bypass Load the paper with the side to be printed on facing down 4 Adjust the back edge guide until it lightly touches the paper NOTE SRA3 paper is not recommended for...

Page 67: ...ou to select the colors to be used for copying 2 Sided Allows you to select one or two sided originals with options for one or two sided output Reduce Enlarge Allows you to select the size of the outp...

Page 68: ...ect the Full Color option as well NOTE With Auto selected the printer copier runs at the speed for color copying even if the originals are B W NOTE The sensitivity of Auto for detecting color vs B W c...

Page 69: ...e Basic Copying tab select More under Output Color to display the Output Color screen 2 Select the desired option Auto Full Color Black Dual Color Single Color 3 Select Start to make copies or Save to...

Page 70: ...ollowing options are available 1 to 1 Sided Makes one sided copies from one sided input This is the default setting 1 to 2 Sided Makes two sided copies from one sided input 2 to 2 Sided Makes two side...

Page 71: ...ing tab or use the Added Features tab 1 On the Basic Copying tab select More under 2 Sided 2 Select the desired option 1 to 1 Sided 1 to 2 Sided Select Head to Head for two sided head to head output a...

Page 72: ...to toe output as for calendars 2 to 1 Sided Select Head to Head if your originals are two sided head to head Select Head to Toe if your originals are two sided head to toe 3 Select the icon that most...

Page 73: ...ly reduces or enlarges the copy based on the size and orientation of the document and the paper supply selected This option is applied only to standard size documents The copy image will be reduced or...

Page 74: ...reen arrows Independent X Y Auto The Auto option automatically calculates the reduction and enlargement based on the original document size and on the output paper size when using Independent X Y The...

Page 75: ...able option 3 Perform one of the following Press the arrow buttons to increase or decrease the percentage value in increments of 1 Use the Numeric Keypad on the Touch Screen to enter a specific percen...

Page 76: ...e screen select the Independent X Y option 3 Perform one of the following Press the up arrow to increase the percentage value for X X Y or Y in increments of 1 Press the down arrow to decrease the per...

Page 77: ...s you to access the Paper Supply screen The paper size displayed for Trays 1 2 3 and 4 is set when you adjust the paper guides as part of the process of loading paper The paper type for the trays can...

Page 78: ...5 Bypass to display the Tray 5 Bypass screen 3 Perform one of the following to select Paper Size Select Auto Size Detect Select Standard Size Select the paper size from the list Use the up and down ar...

Page 79: ...ect Save to return to the Paper Supply screen 6 Select Start to make copies or Save to select additional features NOTE Paper Tray 5 cannot be used with the following features Auto Size Detect with 1 t...

Page 80: ...ou to select one or two sided originals with options for one or two sided output Output Enables you to select the desired output order and destination of the output Margin Shift Enables you to center...

Page 81: ...ollowing options are available 1 to 1 Sided Makes one sided copies from one sided input This is the default setting 1 to 2 Sided Makes two sided copies from one sided input 2 to 2 Sided Makes two side...

Page 82: ...ic Copying tab or the Added Features tab 1 On the Added Features tab select 2 Sided 2 Select the desired option 1 to 1 Sided 1 to 2 Sided Select Head to Head for two sided head to head output as for b...

Page 83: ...head to toe output as for calendars 2 to 1 Sided Select Head to Head if your originals are two sided head to head Select Head to Toe if your originals are two sided head to toe 3 Select the icon that...

Page 84: ...output tray Uncollated Uncollated sets are delivered to the output tray Collated refers to copies that are delivered as sets Each copy set is in the order in which the originals were place in the DADF...

Page 85: ...select Output 2 Select the desired option Auto Collated Uncollated 3 If you have a Finisher optional accessory select the desired Output Destination Center Output Tray Finisher Tray 4 Select Start to...

Page 86: ...ut 1 On the Added Features tab select Output 2 Select Collated Stapling 3 Select Stapling The Stapling screen is displayed 4 Select the desired stapling position The Finisher Tray is automatically sel...

Page 87: ...argin Shift are available No Shift Copies are made without shifting the original This is the default setting Auto Center Select this to center an image on the copy when the original and copy paper are...

Page 88: ...1 46 USER GUIDE COPIER Using the Auto Center Feature 1 On the Added Features tab select Margin Shift 2 Select Auto Center 3 Select Start to make copies or Save to select additional features...

Page 89: ...that illustrates the desired location of the image on the output copy Variable Shift Press the left arrow to shift the image toward the left edge Press the right arrow to shift the image toward the ri...

Page 90: ...t is 2mm For Variable Erase the default is 5mm Left Right For Normal the default is 2mm For Variable Erase the default is 5mm Center The default is 0mm The selected settings are applied to both sides...

Page 91: ...Erase 3 Press the up or down arrows to increase or decrease the Border Erase amount s for Top Bottom Left Right and Center 4 Select the icon that most closely resembles the Original Orientation for t...

Page 92: ...output copies Lighter Darker Contrast Allows you to adjust the lightness darkness and contrast of the output copy Sharpness Color Saturation Allows you to adjust the amount of edge definition and the...

Page 93: ...is is the default setting Originals do not have to contain photographs and text Simply use this setting to apply the best sharpness and density levels automatically for optimum color quality on all yo...

Page 94: ...photo in the original document Halftone Use this option when copying from newspapers or magazines Photograph Use this option when copying photos Color Copies Use this option when copying Xerographic r...

Page 95: ...background color of an original from appearing on the output copy A newspaper or colored paper are examples of this type of original 1 On the Image Quality tab select Auto Exposure 2 Select On 3 Sele...

Page 96: ...ainly high and low density elements If you decrease the Contrast the copy is softer and renders more uniformly using mid tones There are seven levels of adjustment for Lighter Darker and five levels o...

Page 97: ...There are five levels of adjustment for each feature 1 On the Image Quality tab select Sharpness Saturation 2 Press the up and down arrows to increase or decrease the Sharpness of the original 3 Press...

Page 98: ...ift in the same direction If you select one of the Cool buttons the red colors shift toward the magenta hue the blue colors shift toward the cyan hue and the green colors shift toward the yellow hue A...

Page 99: ...yan and Black for their low medium and high density ranges 1 On the Image Quality tab select Color Balance 2 Select the button for the color you want to adjust 3 Select the desired density Low Medium...

Page 100: ...by transforming low density colors into light and reddish colors Use this setting to apply a light pink tone to skin colors and to give a soft tone to dark warm colors Cool Produces a strong clear blu...

Page 101: ...tween transparencies Also copy sets can be made in conjunction with the transparencies Covers Allows you to add covers to your copied sets using paper drawn from a different tray than your copies Repe...

Page 102: ...place the originals in the DADF NOTE Depending on the size of the original some image loss might occur along the edge of the image The following options are available 1 Up Copies one image on each ou...

Page 103: ...1 61 USER GUIDE COPIER 1 On the Output Format tab select Multiple Up 2 Select the desired option 1 Up 2 Up Select the desired Image Order Left to Right Right to Left Top to Bottom...

Page 104: ...t closely resembles the Original Orientation for the loaded documents 4 Select Start to make copies or Save to select additional features NOTE Multiple Up cannot be used with the following features Au...

Page 105: ...made Separators N Sets A blank sheet of paper is inserted between every transparency In addition the quantity selected determines how many copy sets N sets will also be made as part of the job No Sep...

Page 106: ...ct Transparency Separators 2 Select Blank Separators 3 Select Paper Tray Settings 4 Select the size orientation of the transparencies loaded in Tray 5 Bypass 5 Select the paper tray to use for the Bla...

Page 107: ...elect the size orientation of the transparencies loaded in Paper Tray 5 5 Select the paper tray to use for the Separators and N sets 6 Select Save 7 Select Start to make copies or Save to select addit...

Page 108: ...e No Covers No Covers are added to the copy set This is the default setting Front Covers A Front Cover is added to the copy set with or without an image Front Back Covers A Front Back Cover is added t...

Page 109: ...ck Covers select the desired Printed Covers option 4 Select Paper Tray Settings 5 Select the correct paper tray for the Body Pages and Covers 6 Select Save 7 Select Start to make copies or Save to sel...

Page 110: ...le Off This is the default setting which produces only one image per output page Auto Repeat This option enables the copier to automatically determine the number of output images that will fit on a si...

Page 111: ...of images to print in a row or press the down arrow to decrease the number The range is from 1 through 23 3 For Auto Repeat and Variable Repeat select the Image Layout for the output copy Even Center...

Page 112: ...the original on the Document Glass in the same orientation as the orientation of the paper loaded in the selected paper tray The DADF cannot be used The following options are available 2 x 2 The docu...

Page 113: ...red Paper Tray 4 Select Start to make copies or Save to select additional features NOTE Poster cannot be used with the following features Tray 5 Bypass Auto Paper Tray selection 1 to 2 Sided 2 to 2 Si...

Page 114: ...the colors of the whole document image NOTE Negative Image cannot be used with Dual Color NOTE When Negative Image is used with Border Erase the Border Erase area becomes white 1 On the Output Format...

Page 115: ...documents of mixed sizes into the DADF for copying Bound Originals Automatically scans two adjoining pages of a bound document and copies them onto two separate sheets of paper Image Rotation Automati...

Page 116: ...ognizes the size of standard documents in the DADF or on the Document Glass This is the default setting Standard Sizes Select the document size from one of the 11 preset sizes These presets can be cha...

Page 117: ...ct the appropriate size of the document from one of the preset size buttons Enter the width X and length Y dimensions of the original document Press the arrow buttons to decrease or increase the X and...

Page 118: ...Originals 2 Select the desired option Off when documents are all the same size On when documents are different sizes 3 Load the mixed size originals with one edge of every sheet aligned evenly agains...

Page 119: ...e following options are available Off This is the default Left Page then Right Copies are made starting from the left page of a bound document Right Page then Left Copies are made starting from the ri...

Page 120: ...ich pages are to be copied Both Pages Left Page Only Right Page Only 4 Press the left and right arrows to decrease or increase the Center Erase amount from 0 to 50mm 5 Select Start to make copies or S...

Page 121: ...e orientation differs from the output paper On during Auto The copier will automatically rotate the image if the orientation differs from the output paper only when Auto Paper selection is selected or...

Page 122: ...Image Rotation setting Original Orientation The document orientation must be set to indicate the top of the original when using the following features 2 Sided Margin Shift Border Erase Multiple Up Rep...

Page 123: ...re available Left Page then Right Copies are made starting from the left page of a bound document Right Page then Left Copies are made starting from the right page of a bound document Top Page then Bo...

Page 124: ...t Right Page then Left Top Page then Bottom 3 Select Start Page End Page and select the desired options Press Save to return to the Book Duplex screen 4 Press the left and right arrows to decrease or...

Page 125: ...ed in detail on the following pages Stored Jobs Allows you to program various feature settings in the built in copier memory as a single job Build Job Allows you to build a job using different setting...

Page 126: ...You can retrieve stored jobs and apply their programming features to a new copy job Deleting stored jobs frees that memory position for storing different jobs Storing a Job 1 Program the features and...

Page 127: ...u want to delete 4 Select the desired option Yes to confirm the deletion No to cancel the deletion 5 Select Close You can now store a new job in place of the job you deleted Retrieving a Job 1 On the...

Page 128: ...the segments as one complete job 1 On the Job Assembly tab select Build Job 2 Select On 3 To make a sample set of your originals select On for Sample Set Select Save 4 Load your originals for the firs...

Page 129: ...the job When you select Change Settings the Basic Copying screen is displayed Select the desired features 8 Select Start Repeat steps 5 through 7 for each job segment 9 Select Last Original after the...

Page 130: ...this for output that will be bound in a right to left format 1 On the Job Assembly tab select Booklet Creation 2 Select the required binding location Left Bind Top Bind Right Bind 3 Select Gutter if y...

Page 131: ...original is a thin or transparent document background may appear on the output This may also occur when copies are made using the Document Glass Place a white sheet of paper of the same size on top o...

Page 132: ...cuments in the feeder a message is displayed and the printer copier stops Place such non standard documents on the Document Glass or enter the document size using the Original Size feature on the Scan...

Page 133: ...ts with clips and staples Transparent documents the document size cannot be detected automatically or the DADF belt is copied Coated paper or carbon backed documents Documents smaller than A5 size 8 5...

Page 134: ...t and or the placement of the documents until the lamp lights 3 Slide the document guide toward the stack of documents until the guide lightly touches the side edges of the documents If the document g...

Page 135: ...inisher Center Tray Exit Cover Provides access to the paper path WARNING Never cheat the safety interlock switch Injury or a document jam may occur This switch shuts off the Finisher power when you op...

Page 136: ...your printer driver and depend on the paper selected The table below shows the acceptable paper sizes and stapling options Copying Paper Orientation Paper Size One Left Two Left Two Up One Right Two...

Page 137: ...1 95 USER GUIDE COPIER Printing Paper Orientation Paper Size One Left Two Left Two Up One Right Two Right LEF B5 A4 8 5x11 in SEF A4 8x10 in 8 5x11 in 8 5x13 in 8 5x14 in SEF B4 A3 11x17 in...

Page 138: ...nting or queued jobs 1 Select the Job Status button on the Control Panel The Job Status screen is displayed 2 Select Current and Pending Jobs The Current and Pending Jobs screen is displayed A job lis...

Page 139: ...change the print priority again after changing the print order in the print schedule priority will be given to the job that you last instructed Changing the Print Priority The print order of jobs queu...

Page 140: ...mpleted jobs in more detail 1 Select the Job Status button on the Control Panel The Job Status screen is displayed 2 Select Completed Jobs The Completed Jobs screen is displayed A job list is displaye...

Page 141: ...ber of the user you want to check Enter a 3 digit number for the user ID using Numeric Keypad on the control panel When you have finished entering the number the screen showing the desired item is aut...

Page 142: ...lect Print The Print Confirmation screen is displayed Select how the document is to be processed after it is printed To cancel printing select Cancel To delete secure documents Select the secure docum...

Page 143: ...elect the Job Status button on the Control Panel The Job Status screen is displayed 2 Select Stored Documents The Stored Documents screen is displayed 3 Select Sample Print The Sample Print screen is...

Page 144: ...int The Print Confirmation screen is displayed Select Yes Sample print documents are deleted from memory after the remaining number of copies is output To delete sample print documents Select the samp...

Page 145: ...If the machine is turned Off On with specified output time prints stored to memory output of these prints will automatically begin regardless of the specified time setting 1 Select the Job Status butt...

Page 146: ...the delayed print document and select Print The Print Confirmation screen is displayed Select Yes To delete a delayed print documents Select the specified time print document and select Delete The De...

Page 147: ...ate Mailbox is selected select the mailbox to confirm Enter a 3 digit number for the mailbox using Numeric Keypad on the control panel When you have finished entering the number the screen with the de...

Page 148: ...box is selected select the document All documents can be selected by selecting Select All 6 Select Delete The Delete Confirmation screen is displayed 7 Select Yes To cancel the delete select No 8 Sele...

Page 149: ...achine Configuration Software Version Consumable Status Paper Tray Information Billing Meters Error Reports Machine information Consumable status Paper Tray information Billing Meters and Error Report...

Page 150: ...t the Billing Meter Print Report tab to check the current meter readings and to print reports Checking Consumables Select the Consumables tab to check the status of the machine consumables Error Histo...

Page 151: ...ormation 1 Press Machine Status The Machine Status screen is displayed 2 Select Machine Information The Machine Information screen is displayed 3 The Serial Number will be displayed 4 Select Close to...

Page 152: ...nsure clean copies and acceptable copy quality Clean the DADF and Document Glass as needed 1 Open the DADF document cover 2 Wipe off any dirt from the underside of the DADF document cover belt section...

Page 153: ...ill not know which cartridges require replacement Press the Machine Status button on the Control Panel then select the Consumables tab to view the status of all the consumables 1 Open the Front Door o...

Page 154: ...ocal regulations 5 Remove the new cartridge from the box 6 Shake the cartridge from side to side 7 With the arrow on the cartridge facing upward slide the cartridge into the printer copier 8 Rotate th...

Page 155: ...r hot water or cleaning solvents to remove toner from your skin or clothing This will set the toner and make it difficult to remove If any toner gets on your skin or clothing use a brush to remove the...

Page 156: ...in 216x279mm LEF Black and white 24 ppm Color 13 ppm Transparency Black and white 11 ppm Color 5 ppm Heavyweight 1 28 lb bond to 65 lb cover 106 to 169 gsm Black and white 11 ppm Color 7 ppm Heavyweig...

Page 157: ...E COPIER Dimensions and Weight WorkCentre 24 The dimensions are 666 x 780 x 1145mm Each size 5mm The weight is 174kg Finisher optional accessory The dimensions are 300 x 590 x 945mm Each size 5mm The...

Page 158: ...1 116 USER GUIDE COPIER...

Page 159: ...Printing User Guide WorkCentre M24 Printer Copier...

Page 160: ......

Page 161: ...gs 12 Output Settings Tab Settings 13 Color Settings Tab Settings 15 Configuring the PCL Print Driver on Windows 95 98 Me 16 Print Driver Properties 16 Configuration Tab Settings 17 Printer Tab Settin...

Page 162: ...iguration Tab Settings 47 Printing Preferences 48 Advanced Options Dialog Box Settings 49 Output Setting Tab Settings 53 Configuring the PCL Print Driver on Windows 2000 XP 55 Print Driver Properties...

Page 163: ...d 79 Black Standard 80 Black High Quality 81 Printing with Auto 82 Print Mode 83 Image Adjustment Mode 84 Image Auto Correction 86 Auto High Speed 87 Auto Standard 88 Auto High Quality 89 Printing wit...

Page 164: ...tion 110 Screen Structure 111 System Structure 112 Configuring the Browser 113 Netscape Communicator 113 Internet Explorer 114 Proxy Server and Port Number 115 Proxy Server Setting 115 Port Number Set...

Page 165: ...rsion 4 1 Adobe PostScript 3 version 3011 106 is optional Print drivers for this machine are included on the CD ROM that came with your printer Print drivers are installed on the user workstation to e...

Page 166: ...This section explains the different printer environments that can be set up for this machine For details on how to connect this machine to a network refer to the System Administrator s Guide As a Loca...

Page 167: ...ator s Guide Windows 95 98 Me Using our TCP IP Direct Print Utility print data can be sent directly to a printer on the same network Ethernet interface without going through a server TCP IP Direct Pri...

Page 168: ...tWare For details on how to connect this machine to a Novell NetWare network refer to the System Administrator s Guide EtherTalk optional This machine supports EtherTalk protocol and enables you to pr...

Page 169: ...the procedures for installing PostScript 3 Version 3011 106 and PCL 6 5 Version 4 1 print drivers onto a workstation and setting the print driver properties for the following operating systems Windows...

Page 170: ...twork or to your computer For detailed instructions on how to connect the machine to a network refer to the System Administrator s Guide 1 From the Start menu on the Windows desktop select Settings an...

Page 171: ...he port that you are using from the Available ports list then select Next 11 When prompted accept the default printer name or give your printer a more descriptive name 12 Select either Yes or No to ma...

Page 172: ...ection describes printer specific settings included in the print driver properties Configuration Tab Options Tab Output Settings Tab Color Settings Tab To view the print driver properties select the p...

Page 173: ...ature Settings Image Enhancement Specify whether to use the Image Enhancement function Selecting On smooths out the boundaries between black and white when printing This reduces jagged edges thereby a...

Page 174: ...Specify whether to staple printed documents as well as the position of the staple NOTE You can staple 2 to 50 sheets NOTE You cannot use staples in the following situations When anything other than F...

Page 175: ...rges images for printing as necessary Use Nearest Size No Zoom Select the nearest paper size available and prints in equal size Use Larger Size With Zoom Print in equal size on paper larger than the o...

Page 176: ...me The password can consist of 4 to 12 digits Each digit entered displays as an asterisk Job Type User ID Enter the User ID for the Job Type which includes Secure Print Sample Print and Delayed Print...

Page 177: ...e Restore Defaults button Output Paper Output Size Select the size of the paper used for output The output is automatically enlarged or reduced depending on the paper size selected in the Output Size...

Page 178: ...prints NOTE The Collated setting must be selected in the Page Setup tab when using Job Type Delayed Print Select when you want to output delayed prints User ID Displays the User ID for Job Type The Us...

Page 179: ...ion Normal This setting is optimized for printing documents that contain text and graphics such as business documents Photo This setting is optimized for printing photos or images with gradations Sele...

Page 180: ...ties and Printing Preferences Print Driver Properties Configuration Tab Print Features Printer Tab Document Default Properties Watermarks Fonts User Settings Color Management Paper Output Output Optio...

Page 181: ...make appropriate settings in this tab 1 Select the printer icon in the Printers window then select Properties from the File menu 2 Select the Configuration tab 3 Select the items in Print Features th...

Page 182: ...ed Password Enter the password for the Job Owner Name The password can consist of 4 to 12 digits Each digit entered displays as an asterisk Bypass Feed Orientation Specify the paper orientation when p...

Page 183: ...hen select Properties from the File menu 2 Select the Printer tab 3 Select the Auto Configuration button or select the items manually in Change Setting For that you want to set 4 When all setting chan...

Page 184: ...DE PRINT Document Default Properties This describes the document default properties available in the Properties dialog box NOTE In order to print correctly it is necessary to make appropriate settings...

Page 185: ...Settings 3 When all setting changes are completed select OK Specify your printing options from the following For more information refer to the B Basic Printing section in this chapter Color Management...

Page 186: ...ttings Detailed Settings or Restore Defaults buttons For more information on how to set graphic options refer to section C Special Printing in the User Guide Print Watermarks Tab Specify watermark set...

Page 187: ...Administrator Check that the machine is physically connected to the network or to your computer For detailed instructions on how to connect the machine to a network refer to the System Administrator s...

Page 188: ...xt step the port check box to the left of the address must be checked prior to selecting Next 8 Verify that the port check box is checked then select Next The Manufacturers and Printers lists are disp...

Page 189: ...lect Next 17 Select Not shared and select Next 18 Select Yes to print a test page then select Finish 19 Read the End User License Agreement and select Accept 20 Verify that the test page prints at the...

Page 190: ...printer specific settings included in the AdobePS 4 4 X print driver properties and document defaults Print Driver Properties Installation Options in the Device Settings Tab Configuration Tab To view...

Page 191: ...ttings in this tab 1 Select the items you want to set in Installable Options on the Device Settings tab 2 Change the settings in the Change Setting box located at the bottom of the tab 3 When all sett...

Page 192: ...Login user NOTE You can enter up to 31 alphanumeric characters for the Login Name and the Owner Name If you enter more than 31 characters for either name only the first 31 characters are used Password...

Page 193: ...nt Defaults Printer Specific Sections in the Printer Features of the Advanced Tab Output Settings Tab To view the Advanced or Output Settings tabs select the printer icon in the Printers window then s...

Page 194: ...ettings that can be selected vary depending on which options have been installed 1 Select the items in Printer Features under Document Options located in the on the Advanced tab that you want to set 2...

Page 195: ...NOTE The Transparency Separators function cannot be used in the following situations When anything other than Manual feed is selected for Paper source in the Paper tab When anything other than Transp...

Page 196: ...aphs evenly Image Enhancement Specify whether to use Image Enhancement Selecting On smooths out the boundaries between black and white when printing This reduces jagged edges thereby artificially incr...

Page 197: ...fy what action to take when the paper size called for is not loaded in the machine Use Printer Settings The settings can be confirmed on the printer control panel Display message Display paper supply...

Page 198: ...ed the remaining sets are printed Delayed Print A function that temporarily stores print jobs in the printer and prints them at a scheduled time Normal Print Select when you do not want to output secu...

Page 199: ...e document name If you have selected Auto Retrieve the valid document name can be up to 24 alphanumeric characters Document Name When Enter Document Name is selected in the Stored Document Name list y...

Page 200: ...n the PCL 6 5e Version 4 1 Print Driver Properties and Printing Preferences Print Driver Properties Configuration Tab Print Features Printer Tab Document Defaults Print Driver Properties Configuration...

Page 201: ...make appropriate settings in this tab 1 Select the printer icon in the Printers window then select Properties from the File menu 2 Select the Configuration tab 3 Select the items in Print Features th...

Page 202: ...ner Name If you enter more than 31 characters for either name only the first 31 characters are used Password Enter the password for the Job Owner Name The password can consist of 4 to 12 digits Each d...

Page 203: ...roperties from the File menu 2 Select the Printer tab 3 Select the Auto Configuration button or select the items manually in Change Setting For that you want to set 4 When all setting changes are comp...

Page 204: ...2 40 USER GUIDE PRINT Document Defaults This describes the Document Defaults NOTE In order to print correctly it is necessary to make appropriate settings in this tab...

Page 205: ...Specify your printing options from the following Paper Output Tab Selections include Job Type Copies Paper Size Output Size Image Orientation Mixed Orientation Multiple Up Output Color 2 Sided Print O...

Page 206: ...on on how to set graphic options refer to section C Special Printing in the User Guide Print Watermarks Specify watermark settings Selections for watermarks include First Page Only or In Background En...

Page 207: ...instructions on how to connect the machine to a network refer to the System Administrator s Guide 1 To begin the print driver installation select one of the following Windows 2000 from the Start menu...

Page 208: ...folder in the CD ROM 10 Select the INF file then select Open 11 When the Install From Disk screen is displayed verify that the path and file name are correct and select OK 12 Select your printer model...

Page 209: ...ings included in the AdobePS 4 4 X Print Driver Properties and Printing Preferences Print Driver Properties Device Settings Tab Installable Options Configuration Tab Printing Preferences Advanced Opti...

Page 210: ...he File menu 2 Select the Device Settings tab 3 Select the items you want to set in Installable Options 4 Change the settings in the underlined menu that is displayed on the right of the option 5 When...

Page 211: ...b Owner Name becomes the Login User Name Host Name Enter Owner Name For Administrator Select this if you want to specify a custom Job Owner Name which is used for all the printer icons Enter Owner Nam...

Page 212: ...r ID Enter the User ID for Print Type The User ID can contain up to a maximum of 24 alphanumeric characters Password Enter the password for the Job Type You can enter up to 4 digits Each digit entered...

Page 213: ...played when selecting Advanced in the Layout tab 1 Select the printer icon in the Printers window then select Printing Preferences from the File menu 2 On the Layout tab select Advanced 3 Select the i...

Page 214: ...the same size and in the same orientation as the transparencies NOTE When using Transparency Separators be sure to load paper of the same size and in the same orientation as transparencies into the pa...

Page 215: ...ing when printing images in RBG Web Pages This setting is optimized for printing web pages Presentation This setting is optimized for printing the color documents vividly such as presentation document...

Page 216: ...anced Options tab You cannot use staples when Job Offset is selected Custom Paper Image Rotation Select whether to correct the paper orientation when printing on custom paper When printing on custom p...

Page 217: ...mple Print and Delayed Print Secure Print A function that temporarily stores print jobs in the printer and prints the job when instructed from the printer control panel If you want to output secure pr...

Page 218: ...tab Each digit entered is displayed as an asterisk This option can only be selected when the setting on the Configuration tab has been completed This is a display only item and cannot be changed in P...

Page 219: ...ction describes the following printer specific settings included in the PCL 6 5e Version 4 1 Print Driver Properties and Printing Preferences Print Driver Properties Configuration Tab Printer Tab Prin...

Page 220: ...make appropriate settings in this tab 1 Select the printer icon in the Printers window then select Properties from the File menu 2 Select the Configuration tab 3 Select the items in Print Features th...

Page 221: ...ner Name If you enter more than 31 characters for either name only the first 31 characters are used Password Enter the password for the Job Owner Name The password can consist of 4 to 12 digits Each d...

Page 222: ...roperties from the File menu 2 Select the Printer tab 3 Select the Auto Configuration button or select the items manually in Change Setting For that you want to set 4 When all setting changes are comp...

Page 223: ...2 59 USER GUIDE PRINT Printing Defaults This describes the Printing Defaults on the Advanced tab NOTE In order to print correctly it is necessary to make appropriate settings in this tab...

Page 224: ...es on the following tabs Paper Output Output Options Graphics Watermarks Fonts User Settings About 4 When all setting changes are completed select OK Specify your printing options from the following P...

Page 225: ...ults buttons For more information on how to set graphic options refer to section C Special Printing in the User Guide Print Watermarks Specify watermark settings Selections for watermarks include Firs...

Page 226: ...ROM in the CD ROM drive 2 Copy the PPD PostScript Printer Description file to the System Folder Extensions Printer Descriptions folder on your workstation 3 Locate the Adobe PostScript Print Driver fi...

Page 227: ...for initial installation or Setup for all subsequent installations and select the PPD file for the printer The PPD screen is displayed 13 On the PPD screen select Select PPD 14 If it is not already s...

Page 228: ...ectly it is necessary to make appropriate settings in this tab 1 Select the printer using the Chooser and select Setup The Current Printer Description File PPD Selected screen is displayed 2 Select Co...

Page 229: ...Specific Options list Output Tray Set the destination for the output The items that can be selected vary according to whether the Side Output Tray or Finisher Tray has been installed Job Offset Shift...

Page 230: ...than Center Output Tray is selected for Output Destination in the Advanced Options tab When print on both sides is selected Bypass Feed Orientation Specify the paper orientation when printing from th...

Page 231: ...ces jagged edges thereby artificially increasing the resolution of the image When printing an image bitmap composed of coarse halftone dots smooth color gradation is impossible in certain situations I...

Page 232: ...2 68 USER GUIDE PRINT...

Page 233: ...select the correct paper type from the Paper Tray Bypass menu on the print driver screen For details on loading paper in Tray 5 Bypass refer to the User Guide Copier Caution for Printing If the paper...

Page 234: ...that convert print data or instructions from the computer into data that can be interpreted by the printer Printing Procedure The printing procedure will differ according to the application program us...

Page 235: ...2 71 USER GUIDE PRINT 2 Select the Printer and then select Properties The Printer Properties screen is displayed 3 Select the desired printing options for your print job 4 Select OK...

Page 236: ...r Windows 95 98 Me select Properties For Windows NT 4 0 select options from the tabs that are displayed by selecting Document Defaults and Properties from the File menu For Windows 2000 and Windows XP...

Page 237: ...nnot receive data Receiving data will be interrupted and will not be printed 1 On the control panel press the Machine Status button The Machine Status screen is displayed 2 Select Print Mode located o...

Page 238: ...anceling a Print Job Using Internet Services You can cancel printing from your workstation using Internet Services via a browser For more information on Internet Services refer to the Internet Service...

Page 239: ...y being processed will be discontinued Canceling a Print Job During Print 1 Either press the Stop button on the control panel or select Stop The job currently being processed will be discontinued 2 To...

Page 240: ...he procedure below 1 On the control panel press Job Status The Job Status screen is displayed 2 On the Job Status screen select Current Pending Jobs A list of jobs in process or waiting is displayed 3...

Page 241: ...Color for Printing in a PCL Driver You can specify the output color for printing From the Output Color menu of either the Paper Output or Graphics tab select Black or Auto Printing with Black To print...

Page 242: ...High Speed has been selected try setting Print Page Mode on the Configuration tab to On The printing time may be shortened Image Adjustment Mode The possible feature combinations of Print Mode and Out...

Page 243: ...Balance Black Available Cyan NA Magenta NA Yellow NA Profile Settings Color Correction Temperature Gamma Available ICC Profile Available Detailed Settings Text Change All Colors to Black Available Gra...

Page 244: ...Balance Black Available Cyan NA Magenta NA Yellow NA Profile Settings Color Correction Temperature Gamma Available ICC Profile Available Detailed Settings Text Change All Colors to Black Available Gr...

Page 245: ...Color Balance Black Available Cyan X Magenta X Yellow X Profile Settings Color Correction Temperature Gamma Available ICC Profile Available Detailed Settings Text Change All Colors to Black Available...

Page 246: ...tically to Color when colors other than black and white are used and to Black when only black and white are used Select Auto from the Output Color menu Output Color Recognition When this feature is ch...

Page 247: ...ings use the Print Mode selections NOTE The Image Enhancement feature is not available when Standard or High Quality is selected NOTE If printing is slow even when High Speed has been selected try set...

Page 248: ...nversion Recommended When Recommended has been selected select the image type from the Image Types list box Options Contents Normal Prints documents with a mixture of texts graphs and photos fast Phot...

Page 249: ...gement System CSM the print driver will receive instruction on color data converted according to the printer characteristics In this case select this item to prevent double color conversion by the pri...

Page 250: ...Mode Image Adjustment Mode and other options of the Graphics tab are as follows NOTE ICM System only will be display in Windows 98 Windows Me Windows 2000 and Windows XP Options Contents Normal Corre...

Page 251: ...ble Yellow Available Available Available Available Profile Settings Color Temperature Gamma Available NA NA Available ICC Profile Available NA NA Available Detailed Settings Text Change All Colors to...

Page 252: ...lable Available Yellow Available Available Available Available Profile Settings Color Temperature Gamma Available NA NA Available ICC Profile Available NA NA Available Detailed Settings Text Change Al...

Page 253: ...Available Available Yellow Available Available Available Available Profile Settings Color Temperature Gamma Available NA NA Available ICC Profile Available NA NA Available Detailed Settings Text Chang...

Page 254: ...ies 3 Select the Graphics tab 4 Select Auto from the Output Color drop down list NOTE You can also select from Output Color on the Paper Output tab 5 Select the mode from the Print Mode drop down list...

Page 255: ...le document or of each of the elements like text graphic and photos Color Balance Fine tunes the toner density of black cyan magenta and yellow Can be set in low medium or high density Profile Setting...

Page 256: ...ab has been set to Black the chroma setting cannot be adjusted regardless of the Print Mode setting NOTE When Image Adjustment Mode of the Graphics tab has been set to ICM System or CMS Application th...

Page 257: ...he Image Setting tab displayed 4 Select either Apply to All Elements or Apply to Selected Element 5 When Apply to Selected Element has been selected select the element from the list box on the right 6...

Page 258: ...hics tab has been selected as Black only black can be adjusted here 1 Select Print from the File menu 2 Select the printer and then select Properties 3 Select the Graphics tab and then the Color Balan...

Page 259: ...ile For Color Temperature Gamma Correction you can specify the appropriate Color Temperature and Gamma Correction for all elements of a document Options Contents Color Temperature Changes the color to...

Page 260: ...the full path can be specified The default directories when opening the selection dialog box of ICC profile are as follows NOTE x is the drive name Windows 95 98 Me x windows system color Windows NT...

Page 261: ...ry Color Conversion the setting cannot be adjusted ICM System will only be displayed in Windows 98 Windows Me Windows 2000 and Windows XP 1 Select Print from the File menu 2 Select the printer and the...

Page 262: ...ing settings are effective for text data only Options Contents Change All Colors to Black If the check box is checked text in colors other than white black will be printed in black when printing color...

Page 263: ...n white black will be printed in black when printing color documents in black and white This makes colored fine lines easier to see NOTE This option is available when Output Color on the Graphics or P...

Page 264: ...ages like photos Generally the compression effect is high but there might be a little loss of image quality To compress without loss of image quality select High Quality NOTE Selecting High Quality wh...

Page 265: ...e When this box is checked less toner will be used for printing In general The colors will be lighter when this feature is used compared to when it is not used Suitable for printing documents whose im...

Page 266: ...log box may differ Refer to the application program documentation for details on how to display printer properties 1 Select Print from the File menu 2 Check Printer and then select Properties 3 Select...

Page 267: ...to the driver properties settings in the User Guide Print Setting Secure Print Jobs In order to use Secure Print you need to set the user name and password 1 From the Start menu select Settings then...

Page 268: ...s Windows 98 Notepad as an example The procedure is the same when using other operating systems 1 Select Print from the File menu 2 Select the Printer icon then select Properties 3 Select Printing Pre...

Page 269: ...been set the password screen will be displayed Information about the saved document will be displayed on the specific user ID screen 5 Select the document to be printed then the Print button The Confi...

Page 270: ...ssword before printing refer to the driver properties settings in the User Guide Print Setting Delayed Print Jobs 1 From the Start menu select Settings then select Printers to display the Printing Pre...

Page 271: ...lect Delayed Print on the Output Settings tab PCL Driver Select Delayed Print on the Paper Output tab 3 From Retrieve Document Name in Delayed Print Settings select either Enter Document Name or Auto...

Page 272: ...00 files per user can be set You can save up to 9 999 files or until the hard disk is full Setting Sample Print Jobs 1 From the Start menu select Settings then select Printers to display the printer p...

Page 273: ...station This procedure uses Notepad of Windows 98 as an example The procedure is the same when using other operating systems 1 Select Print from the File menu 2 Select the Printer icon then select Pro...

Page 274: ...tation Review print jobs Obtain machine and consumable status Download scanned originals Create and edit scan templates Configure the printer with access rights Introduction Internet Services is the e...

Page 275: ...each feature Bottom Frame Typically it displays links to the Home Page of our company and the copyright screen Right and Left Frames The contents of these frames will change according to the features...

Page 276: ...indows 95 Microsoft Windows 98 Microsoft Windows 98 Second Edition Microsoft Windows Millennium Edition Microsoft Windows NT Workstation 4 0 Service Pack 4 or later Microsoft Windows NT Server 4 0 Ser...

Page 277: ...5 or later Internet Explorer version 5 0 or later Configuring the Browser Prior to using Internet Services check the following setting for your browser Netscape Communicator 1 From the Edit menu sele...

Page 278: ...version 4 x and Internet Options from the Tools menu for version 5 x 2 Select Settings for Temporary Internet files on the General tab 3 For Check for newer versions of stored pages on the Settings ta...

Page 279: ...on how to define these settings refer to the browser documentation Port Number Setting The default port number of Internet Services is 80 The port number can be changed on the Properties screen Proto...

Page 280: ...your browser so that it will not try to access the Printer through a proxy server 1 Open your Internet Browser program on your workstation 2 Enter the Printer s IP Address as seen on the System Settin...

Page 281: ...ter s Trays and Consumables and displays the host device status Properties Allows you to configure the Printer for job processing and network communications as well as to download scanned originals fr...

Page 282: ...eady document is a file that has been formatted and saved for printing from the application that created it or was printed to file by a print driver NOTE Selecting print and or finishing options from...

Page 283: ...options from the drop down lists according to your job requirements Paper Tray Output Destination No of Sets 2 Sided Print File Name 4 Type the path and file name or select Browse to locate the print...

Page 284: ...1 Access Internet Services For more information on how to access Internet Services refer to Accessing Internet Services From the Workstation in the User Guide Print 2 Select the Jobs tab or select Job...

Page 285: ...t Services From the Workstation in the User Guide Print 2 Select the Jobs tab or select Jobs on the machine s Home Page The Job List page is displayed 3 Select the check box to the left of the job s t...

Page 286: ...2 122 USER GUIDE PRINT...

Page 287: ...Scanning User Guide WorkCentre M24 Printer Copier...

Page 288: ......

Page 289: ...ng Resolution 8 2 Sided Originals 9 Scan Options Tab 11 2 Sided Originals 12 Reduce Enlarge 13 Using Presets 13 Using Variable 14 Using Auto 15 Scan Size 16 Bound Originals 17 Mixed Size Originals 19...

Page 290: ...etrieving Deleting Scanned Documents 32 Retrieving a Scanned Document 32 Deleting a Scanned Document 32 Configuring the Client for Scanning 33 Installing the Network Scanner Utility 33 Required Enviro...

Page 291: ...can also be used as a scanner You can either store your scanned job in a mailbox on the printer and retrieve it at your workstation or you can select a template that you have previously created using...

Page 292: ...a can be retrieved on your client workstation if it has the appropriate scanning driver and if it has been connected to the network Scanning Using Templates Job Templates can be created edited copied...

Page 293: ...TIFF format NOTE In order to use this machine as a scanner the IP address Port and mailboxes must be properly configured Contact your System Administrator to set up a mailbox for you 1 Place the docu...

Page 294: ...is selected any documents stored in the box will be displayed in the Number of Docs box NOTE If you select Mailbox and press Document List you can check the documents stored in the Mailbox 5 Press Sta...

Page 295: ...hen store the scan data in mailboxes The scan data can be saved in JPEG or TIFF format Job Template Allows you to apply preexisting job templates to jobs on the machine Output Color Allows you to sele...

Page 296: ...mately 2 inches2 If the color area is less select the Full Color option Very dark colors may be sensed as black In this case select the Full Color option as well Full Color Best used when scanning col...

Page 297: ...CAN 1 Load your originals and select the mailbox where the scanned data is to be stored 2 Select the Output Color from the Basic Scanning screen 3 Select additional scanning features or press Start to...

Page 298: ...pi 300 dpi 400 dpi or 600 dpi The higher the scanning resolution the larger the image file created 1 Load your originals and select the mailbox where the scanned data is to be stored 2 Select the desi...

Page 299: ...an Options tab NOTE This feature is not available with a platen only configuration 2 Sided H to H Select 2 Sided Head to Head if your originals are two sided head to head 2 Sided H to T Select 2 Sided...

Page 300: ...een selected proceed to the next step If 2 Sided has been selected select Head to Head or Head to Toe for the Original 5 In Original Orientation select the icon that most closely resembles the orienta...

Page 301: ...Head position of the document Reduce Enlarge The Reduce Enlarge feature allows you to copy the image at different magnifications Scan Size Allows you to scan the original for automatic size detection...

Page 302: ...oad your originals and select the mailbox where the scanned data is to be stored 2 Display the Scan Options screen 3 Select 2 Sided Originals from Scan Options screen The 2 Sided Originals screen is d...

Page 303: ...tage for Reduce Enlarge Use either the up and down arrows or the number buttons that display on the Touch Screen Auto This option automatically reduces or enlarges the copy based on the size and orien...

Page 304: ...uce Enlarge The Reduce Enlarge screen is displayed 3 Select Variable 4 Perform one of the following Press the arrow buttons to increase or decrease the percentage value Use the Numeric Keypad on the C...

Page 305: ...d select the mailbox for saving the scanned data 2 On the Scan Options screen select Reduce Enlarge The Reduce Enlarge screen is displayed 3 Select Auto 4 Select the desired Output Size 5 Select addit...

Page 306: ...of the document placed on the Document Glass 1 Load your originals and select the mailbox for saving the scanned data 2 Select Scan Size from the Scan Options screen The Scan Size Input screen is dis...

Page 307: ...e the shadow caused by the center binding of bound originals when they are scanned CAUTION Do not force the DADF down onto the book Forcing the DADF down could damage it Instead leave the DADF open an...

Page 308: ...Center Erase is used to delete the center shadow from the output Use the arrows to adjust the amount of erase Center Erase values range from 0 to 50 mm 6 Place the open document face down with the up...

Page 309: ...d on the original size and the selected reduction enlargement NOTE This feature is not available with a platen only configuration 1 Load your originals and select the mailbox for saving the scanned da...

Page 310: ...rs the following options which can be used individually or combined together Top Bottom The default is 5mm Left Right The default is 5mm Center Gutter The default is 5mm The selected settings are appl...

Page 311: ...Erase The Border Erase screen is displayed 3 Select Normal or Variable Erase 4 Press the up or down arrows to increase or decrease the Border Erase amount for Top Bottom Left Right and Center 5 Select...

Page 312: ...copy quality Image Compression Selecting this feature saves the scanned data in either high normal or low compression rates Lighter Darker Contrast Allows you to adjust the lightness darkness and con...

Page 313: ...ines or professional journals Text Use for text originals composed of fine line characters or other high contrast originals with bright dense colors Selecting this option suppresses background color P...

Page 314: ...at a standard compression rate This is the best balance between image quality and file size Low Files will be saved at a low compression rate Image quality will be optimum but file size will be large...

Page 315: ...p vivid If you decrease the Contrast the copy is softer 1 Load your originals and select the mailbox for saving the scanned data 2 Select Lighter Darker Contrast from the Image Quality File Format tab...

Page 316: ...anned data 1 Load your originals and select the mailbox for saving the scanned data 2 Select File Format from the Image Quality File Format tab The File Format screen is displayed 3 Select the compres...

Page 317: ...nted on the back of an original from appearing on the scanned image 1 Load your originals and select the mailbox for saving the scanned data 2 Select Auto Exposure from the Image Quality File Format t...

Page 318: ...to pause or cancel a scan job the procedure below 1 Press Stop to pause scanning The machine will stop 2 Press Stop to end scanning or press Start to resume scanning How to Cancel Scanning Jobs from...

Page 319: ...delete documents saved in the mailbox using the Control Panel Checking a Scan Job 1 Select the mailbox where the job is stored 2 Select Document List The screen for the selected mailbox is displayed 3...

Page 320: ...o be deleted and then select Delete NOTE You can delete all documents listed by selecting the Select All button The Confirmation screen is displayed Check the contents on the screen and then select Ye...

Page 321: ...en select Next Original NOTE When using the DADF wait until the machine has completed scanning the first batch of originals before loading the next batch If no action is carried out after the above sc...

Page 322: ...4 x or Internet Explorer 5 x you can access any WorkCentre 24 on an IP network using TCP IP protocol Simply enter the printer copier s IP address as the URL in the browser and select the Properties ta...

Page 323: ...Utility a client must meet the following requirements Target Operating System Microsoft Windows 95 98 ME Microsoft Windows NT version 4 0 2000 XP NOTE Windows NT Server TSE Terminal Server Edition an...

Page 324: ...k Utility Windows CD into your client s CD ROM drive 2 Open Windows Explorer select the drive letter for your CD ROM drive and open SCN Disk1 3 Double click Setup exe and follow the instructions displ...

Page 325: ...tion Importing to an Application 1 Start the application program NOTE The application must support TWAIN 2 From the File menu select the command for selecting scan source TWAIN source 3 Select WorkCen...

Page 326: ...Scanning You can also set the maximum size of the e mail NOTE Scanned documents cannot be printed Requirements To send the document as an e mail you need to set up the following Check with your system...

Page 327: ...procedure to scan a document and e mail it is as follows 1 Place the document in the DADF or on the Document Glass 2 Select Scan from the Menu screen The Basic Scanning screen is displayed 3 Select E...

Page 328: ...g the up button will display the previous screen and the down button the next screen NOTE Only the address for e mail can be used When using the keyboard to enter Select Keyboard Use the keyboard to t...

Page 329: ...5 Select Save The display will return to the Basic Scanning screen 6 If necessary configure the scan settings 7 Press Start Scanning of the document will begin and the scanned data will be sent to the...

Page 330: ...orted by a number of Quick Start Guides The Quick Start Guides cover the following topics Sending fax from PC Internet faxing Scan to E mail A simple test routine to verify SMTP server on customer s s...

Page 331: ...Machine Administrator User Guide WorkCentre M24 Printer Copier...

Page 332: ......

Page 333: ...m Settings Mode 6 Setting the Common Settings 7 Machine Clock Timers Setting 8 Audio Tone Settings 10 Setting Screen Defaults 12 Paper Tray Attributes 13 Setting Printing Priority Defaults 17 Image Qu...

Page 334: ...Scan Defaults 49 Setting the Scan Size Defaults 53 Setting the Output Size Defaults 54 Setting Reduce Enlarge Presets 55 Other Settings Scanner 56 Setting Deleting Mailboxes 58 Auditron 59 Create Chec...

Page 335: ...er describes the features found in the System Settings Mode of the Xerox WorkCentre M24 which is also referred to as the WorkCentre 24 Overview The System Settings Mode allows you to change the machin...

Page 336: ...ty Auto Gradation Adjustment Reports Sleep Mode Copy Mode Settings Change the default settings for Copy Defaults Control of Copy Operation Original Size Reduce Enlarge Custom Colors Network Settings S...

Page 337: ...tting a password also allows you to output total reports and a list of registered mailboxes 1 Press the Access button The Password Entry screen is displayed 2 Enter the password using the numeric keyp...

Page 338: ...n and enter the new password using the numeric keypad on the Control Panel 7 Select Enter 8 Re enter the password exactly as you did in Step 5 and select Enter NOTE Enter the exact same number in Step...

Page 339: ...word is 11111 2 Enter the password and select Confirm The machine enters System Settings Mode and the System Administrator Menu screen is displayed NOTE Your password will be displayed by an asterisk...

Page 340: ...gs Mode using the System Clock Setting feature Please follow these procedures for all the features in System Settings Mode 1 Press the Access button 2 Enter the password and select Confirm The System...

Page 341: ...ll return to the previous screen without saving any changes 9 Select Save You are returned to the Machine Clock Timers screen 10 To make changes to other settings repeat the procedure 11 When you are...

Page 342: ...9 The date set here is printed on lists and reports The default is 2001 January 1 Time Sets the system clock time H M by 12 hour clock display or 24 hour clock display Hours 0 23 24 hour clock OR 1 12...

Page 343: ...s in 60 second increments Enter the value using the numeric keypad on the Control Panel The default is 600 seconds Auto Print Allows the machine to automatically start print jobs when there has been n...

Page 344: ...Loud The default is Normal Control Panel Alert Tone Sets the tone when an incorrect button was selected or an operation was attempted during an error It can be set to Off Soft Normal Loud The default...

Page 345: ...Tone Sets the tone when a fault occurs and the job is held in a faulted state It can be set to Off Soft Normal Loud The default is Normal Alert Tone Sets the tone when a job finishes abnormally It can...

Page 346: ...s to display as the default screen when the machine is turned on Features Job Status Machine Status The default is the Features screen Features Screen Default Select one of the following screens to di...

Page 347: ...pes refer to the Recommended Materials List Setting Description Comments 14 Bond Paper Color exclusive or laser print paper usually 24 or 28 lb such as Xerox Digital Color Expressions 24 and 28 lb In...

Page 348: ...ivalent to Plain Paper as printer default If using Bond or Recycled paper change the Image Quality value Refer to Image Quality in Paper Tray Attributes 16 Lightweight Office environment paper usually...

Page 349: ...Tray 1 Tray 2 Tray 3 Tray 4 Paper Type Priority Set the priority of each of the paper types for Auto Tray Switching Set the priority for Bond Paper Plain Paper Recycled Paper Custom Paper 1 5 Enter th...

Page 350: ...d against a strong light Setting Description 1 Best suited for color exclusive bond paper 2 Best suited for paper used in office environments 4 Best suited for recycled paper 8 Select if small white s...

Page 351: ...h are set at the same priority jobs are processed in the order they are received Depending on the condition of the machine they may not be processed according to this setting Copy Job Sets the priorit...

Page 352: ...he following items can be set in Image Quality Setting Photo Text Recognition The level at which the machine judges text or photos during document scanning can be changed when making copies by selecti...

Page 353: ...Level You can adjust the color reproduction of images judged by the machine as photos when making copies by selecting Text Photo on the Original Type screen Heavy Text the black areas of the image ar...

Page 354: ...ples the entire document to detect the background color level Enter the setting on the Numeric Keypad using the numbers listed in the following table B W Copy Auto Exposure Configure how background co...

Page 355: ...or quality over time NOTE Since an Auto Gradation Adjustment can affect all jobs for all users it is recommended that this procedure be performed only by the Machine Administrator Copy Job Text Compen...

Page 356: ...int Job Text Print Job Photo Press Start The Adjustment Chart is output 4 Place the Adjustment Chart face down on the Document Glass with both Magenta color patches against the left side of the glass...

Page 357: ...ult is 0 Automatic Printing Off When the job storage area fills up with 50 jobs that have not been printed the past 50 jobs are automatically printed in chronological order Print jobs that are current...

Page 358: ...ch to the Sleep Mode When Sleep Mode is disabled timers in Auto Power Saver on the Machine Clock Timers Settings screen cannot be set The default is Enabled NOTE Low Power Mode cannot be disabled Copy...

Page 359: ...n the Basic Copying screen You can set Trays 1 2 3 4 5 Bypass to appear in 3 of the 5 buttons displayed under Paper Supply on the Basic Copying screen Enter the setting on the Numeric Keypad using the...

Page 360: ...tures The machine returns to the defaults when the power is turned on the machine is returned from the Power Saver mode the Auto Clear timer times out or the Clear All button is pressed The following...

Page 361: ...Dual Color Color Image Sets the default for Color Image in Dual Color on the Basic Copying screen Enter the setting on the Numeric Keypad using the numbers listed in the following table The default i...

Page 362: ...ed for Reduce Enlarge Paper Supply This sets the default for Paper Supply on the Basic Copying screen Enter the setting on the Numeric Keypad using the numbers listed in the following table The defaul...

Page 363: ...Numeric Keypad using the numbers listed in the following table The default is 0 Auto Output Destination This sets up the Output Tray for copy and print jobs Enter the setting on the Numeric Keypad us...

Page 364: ...on the Numeric Keypad using the numbers listed in the following table The default is 0 No Shift Setting Description 0 No Shift 1 Auto Center 2 Corner Shift Top Right 3 Corner Shift Bottom Right 4 Cor...

Page 365: ...ult for the top and bottom Border Erase Enter the setting on the Numeric Keypad using the numbers listed in the following table The default is 5mm Setting Description 0 No Shift 1 Auto Center 2 Corner...

Page 366: ...able The default is 5mm Center Erase This sets up the default for Center Erase It is distributed along the center of the original image Enter the setting on the Numeric Keypad using the numbers listed...

Page 367: ...n the Image Quality screen when Black is selected as the Output Color on the Basic Copying screen Enter the setting on the Numeric Keypad using the numbers listed in the following table The default is...

Page 368: ...umbers listed in the following table The default is 1 Auto Exposure On Lighter Darker This sets up the default for Lighter Darker in Light Dark Contrast on the Image Quality screen Enter the setting o...

Page 369: ...rs listed in the following table The default is 2 Normal Sharpness This sets up the default for Sharpness in Sharpness Saturation on the Image Quality screen Enter the setting on the Numeric Keypad us...

Page 370: ...ad using the numbers listed in the following table The default is 2 Normal Color Shift This sets up the default for Color Shift on the Image Quality screen Enter the setting on the Numeric Keypad usin...

Page 371: ...p the default for Original Orientation on the Scan Options screen Enter the setting on the Numeric Keypad using the numbers listed in the following table The default is 0 Head to Top Image Rotation Th...

Page 372: ...ions screen Enter the setting on the Numeric Keypad using the numbers listed in the following table The default is 1 Portrait Original Left Edge NOTE When the machine is equipped with a Finisher the d...

Page 373: ...1 Select Tray 1 Memory Full Procedure Set the processing method when the hard disk runs out of memory during a job Enter the setting on the Numeric Keypad using the numbers listed in the following ta...

Page 374: ...iginal Size Button 1 11 The sizes that can be selected for Original Size Buttons are as follows Select a button and set the size The defaults are as follows The order is from Original Size Button 1 Le...

Page 375: ...magnifications can be assigned to R E Preset 1 7 R E Preset 1 7 Assign magnifications to R E Preset 1 7 Enter the setting on the Numeric Keypad using the numbers listed in the following table The defa...

Page 376: ...ustom Color Buttons 1 6 The default is 0 NOTE Adjust the registered color so that the sum of Yellow Magenta and Cyan is 240 or less Network Settings Network Settings consists of Port Setting which det...

Page 377: ...Print Mode Settings consists of the following components Allocate Memory Set the size of the reception buffer where data sent from the client is temporarily stored for each interface Others Set print...

Page 378: ...ly adjusts the memory allocation when the power is turned on NOTE When a port is set to Disabled corresponding items will not be displayed The following items can be configured in Memory Settings PCLe...

Page 379: ...y is used as the reception buffer for the spooling process The size of the reception buffer for the spooling process can be set between 512 KB 32 00 MB in increments of 0 25 MB The default is 1 00 MB...

Page 380: ...g or Spooling Off Hard Disk Spooling is performed Hard drive is used as the reception buffer for the spooling process The default is Off Receiving Buffer IPP Spool Choose from the following options Of...

Page 381: ...ubstitutes with paper nearest to the currently selected size and prints on that paper The image will be automatically reduced if it is necessary The default is Display Message NOTE If the paper size i...

Page 382: ...uce Enlarge Presets 2nd 4th Buttons Set the ratios displayed for the 2nd to 4th buttons from the top down for each of the feature buttons Select available ratios from those currently assigned to R E P...

Page 383: ...anning screen Select from Auto Full Color Grayscale and Black The default is Auto Scan Resolution Set the default for Scan Resolution on the Basic Scanning screen Enter the setting on the Numeric Keyp...

Page 384: ...ing the numbers listed in the following table The default is 2mm Center Erase Set the default for center erase The center erase will be distributed evenly along the center of the original image Enter...

Page 385: ...t the default for Original Type on the Image Quality File Format screen in Scan mode Enter the setting on the Numeric Keypad using the numbers listed in the following table The default is 1 Text Photo...

Page 386: ...f Output Color is not set to Black Enter the setting on the Numeric Keypad using the numbers listed in the following table The default is 2 Normal Auto Exposure Set the default for Auto Exposure on th...

Page 387: ...ion in increments of 1mm Scan Size 1 11 The following table shows the sizes that can be set to scan size defaults Select a button and choose a size The defaults are as follows 5 5x8 5 in LEF 5 5x8 5 i...

Page 388: ...s prevents you from having to set sizes each time you scan Output Size 1 8 Enter the setting on the Numeric Keypad using the numbers listed in the following table Setting Description Setting Descripti...

Page 389: ...7 except for 100 Setting frequently used magnification ratio saves you from having to change the setting each time R E Preset 1 7 Enter the setting on the Numeric Keypad using the numbers listed in th...

Page 390: ...aximum number of stored pages for scanning Set any number between 1 999 Enter the number of the pages using the Numeric Keypad The default is 999 Lighter Darker Level Set the default for the density a...

Page 391: ...ged Set so that the values increase from Lower to Higher Select Contrast using the up and down arrow buttons on the left and set the values using the up and down arrow buttons on the right The default...

Page 392: ...the desired option On A password must be entered when selecting a mailbox Off Mailboxes can be set without a password The default is On Mailbox Name Set up names for mailboxes Set names up to 10 char...

Page 393: ...itron for print you must set up user accounts for printing and turn it on through Internet Services Auditron Administration allows you to Create change and delete up to 1000 user accounts Control acce...

Page 394: ...it Set the maximum number of copies that can be made with this account The account limit can be set between 100 1999900 in 100 page increments 1 Select Create Check Accounts on the Auditron Administra...

Page 395: ...y Account Information for individual user accounts can be deleted and reset 1 Select Create Check Accounts on the Auditron Administration screen The Create Check Accounts screen is displayed 2 Select...

Page 396: ...the Access button and enter the appropriate user account password to start using the machine 1 Select Auditron Mode on the Auditron Administration screen The Auditron Mode screen is displayed 2 Select...

Page 397: ...al number of pages printed for color and B W You can also reset this data 1 Select System Administrator Data on the Auditron Administration screen The System Administrator Data screen is displayed 2 C...

Page 398: ...ts to the maximum number on the machine 1999900 All Total Pages Printed Resets the Total Pages Printed for Color and B W for each account to 0 Print Meter Data Resets the meters in System Administrato...

Page 399: ...machine 1 Press the Access button Enter the password and select Confirm 2 Select User Mode 3 Press the Machine Status button on the Control Panel The Machine Status screen is displayed 4 Select the B...

Page 400: ...the status of the Paper Trays and Consumables and displays the host device status Properties Allows you to configure the machine for job processing and network communications as well as to download s...

Page 401: ...4 67 USER GUIDE MACHINE ADMINISTRATOR Fax For unique Fax information refer to the Fax section of the System Administrator Guide...

Page 402: ...4 68 USER GUIDE MACHINE ADMINISTRATOR...

Page 403: ...Troubleshooting Guide WorkCentre M24 Printer Copier...

Page 404: ......

Page 405: ...Duplex Unit 6 Paper Jams in the Finisher 6 Paper Jams on the Finisher Top Cover 6 Paper Jams on the Finisher Interface 7 Paper Jams on the Center Tray Exit 7 Document Jams 8 Document Jams on the Left...

Page 406: ...iv TABLE OF CONTENTS Added Features and Image Quality Tabs 16 Calling for Service 20 Fault Codes 21...

Page 407: ...nter copier can detect problems and display the corrective action on the screen This section describes the printer copier faults and how to perform the appropriate recovery procedure Sometimes you may...

Page 408: ...at the surfaces are hot To avoid injury proceed with caution when clearing the path Paper may jam in several areas inside the printer copier Behind the Top Cover Behind the Left Center Cover Behind th...

Page 409: ...er in the direction of the feed out tray WARNING The fuser area is very hot Be careful when clearing a jam in this area 3 Remove the jammed paper NOTE If paper is torn check for any torn pieces of pap...

Page 410: ...er NOTE If paper is torn check for any torn pieces of paper inside the machine 3 Gently close the left center cover Paper Jams at the Bottom Left Cover This section describes how to clear paper jams t...

Page 411: ...how to clear paper jams that occur in Tray 5 Bypass 1 Inspect the paper feed entrance of Tray 5 Bypass and remove any jammed paper NOTE When two or more sheets of paper are loaded remove all of the s...

Page 412: ...de the machine 3 Close the duplex unit cover and lift up Tray 5 Bypass Paper Jams in the Finisher This section describes how to clear paper jams that occur inside the Finisher when the Finisher option...

Page 413: ...orn pieces of paper inside the machine 4 Close the top cover on the Finisher 5 Slide the Finisher back to the left Paper Jams on the Center Tray Exit 1 Move the Finisher to the right 2 Remove the jamm...

Page 414: ...er cover NOTE Unlatch the document scanner cover completely to stabilize it Gently open the covers 2 Remove the jammed paper 3 Close the left cover of the DADF until you hear it click into place 4 Mak...

Page 415: ...per 4 Gently return the DADF to the original position 5 Make sure that the document is not torn wrinkled or folded and load the document again following the instructions displayed NOTE After removing...

Page 416: ...aple cartridge check the inside of the Finisher for any remaining staples 5 Pull up the lever on the front of the staple cartridge 6 Remove the jammed staples together with the staple sheet NOTE When...

Page 417: ...oved the wrong toner cartridge and wishes to reinsert it Operator cannot reinstate a partially full toner cartridge after it has been removed Reinstall the toner cartridge using the following procedur...

Page 418: ...en Jobs cannot be programmed or copies made while some screens such as administration screens jam clearance screens or consumable status information screens are open Follow the directions on the infor...

Page 419: ...ogether at the holes Remove the paper from the Tray and fan the sheets to separate the joined sheets Multiple sheets feed from Tray 5 Bypass Paper and transparencies may stick together if environmenta...

Page 420: ...put blocks exit Ensure the first sheet of 11x17 inch output exits completely Copies originating from Tray 5 Bypass are skewed Jams may be occurring The paper guide on Tray 5 Bypass may not be set corr...

Page 421: ...options When the Finisher is present the Center Output Tray can hold up to 200 sheets of 24 lb 90 gsm paper Empty the output tray when output approaches this limit to ensure continuous production The...

Page 422: ...ugh images occur when copying a document that is on thin paper Select Background Suppression in the Preset Color Balance feature on the Image Quality tab To eliminate the unwanted show through images...

Page 423: ...Select Background Suppression in the Image Quality Presets feature on the Image Quality tab Use the Border Erase feature on the Added Features tab to deliberately erase the unwanted color or backgrou...

Page 424: ...the Sharpness Select the Text or Other Color Originals Maps option in the Original Type feature Ensure that the document is held flat on the Document Glass and that the Document cover DADF is closed a...

Page 425: ...o Center feature to eliminate the black when using the Duplex Automatic Document Feeder DADF Copies made from a newspaper a map or a photograph have background when Original Type is defined as Map or...

Page 426: ...l for service The numbers for calling for service are as follows United States 800 821 2797 Canada 800 821 2797 Be prepared to provide a complete description of the problem to the service operator Thi...

Page 427: ...Tray or change the paper type priority setting 003 795 Cause The Reduce Enlarge ratio exceeds the setting range when the scanned document is enlarged reduced to the specified paper size Remedy Enter t...

Page 428: ...ause Could not find the specified job template pool server Remedy Check the path name to the job template pool server 016 740 Cause Could not log into the job template pool server Remedy Check the log...

Page 429: ...If this does not remedy the problem print using Ensure Print 016 778 Cause Conversion of the scanned image was discontinued due to insufficient hard disk space Remedy Delete unwanted data from the ha...

Page 430: ...cify the correct job template 016 788 Cause Failed to retrieve the file from the Web browser Remedy Refresh the browser page or restart the browser or turn the machine off then on again Try retrieving...

Page 431: ...t All Account Data 4 64 Deleting Resetting Data by Account 4 61 Enabling Auditron 4 62 Printing Meter Reports 4 65 System Administrator Data 4 63 Auto Exposure 1 53 3 27 Auto Gradation Adjustment 4 21...

Page 432: ...57 Color Shift 1 56 Configuring the Client for Scanning 3 33 Configuring the PPD 2 63 Configuring the Print Driver Windows 2000 XP 2 45 2 55 Windows 95 98 Me 2 8 2 16 Windows NT 4 0 2 26 2 36 Control...

Page 433: ...ices for Canada xvii Environmental Notices for the USA xvii Error History Report 1 108 Exiting the System Settings Mode 4 6 F Fault Codes 5 21 Finisher 1 93 Stapling Options 1 94 Using the Finisher 1...

Page 434: ...intosh 2 62 Windows 2000 XP 2 43 Windows 95 98 Me 2 6 Windows NT 4 0 2 23 Installing the Print Drivers 2 5 Internet Services 2 110 4 66 Accessing Internet Services 2 116 Configuring the Browser 2 113...

Page 435: ...4 Machine Status 1 107 Billing Meters and Printing Reports 1 108 Checking Consumables 1 108 Checking Paper Trays 1 107 Error History Report 1 108 Machine Information 1 109 Mailbox 3 5 Maintenance 1 11...

Page 436: ...ng 1 44 Output Color 1 26 3 6 Output Format Tab 1 59 Covers 1 66 Mirror Image Negative Image 1 72 Multiple Up 1 60 Poster 1 70 Repeat Image 1 68 Transparency Separators 1 63 Output Trays 1 9 Ozone Saf...

Page 437: ...8 Resolving Hardware Problems 5 11 Resolving Output Quality Problems 5 16 Resolving Processor Problems 5 13 Resolving Programming Problems 5 12 Retrieving Scanned Documents 3 32 S Safety Extra Low Vol...

Page 438: ...py Defaults 4 26 Custom Colors 4 42 Original Size Defaults 4 40 Reduce Enlarge Presets 4 41 Setting Network Settings 4 42 Setting Print Driver Properties on Macintosh 2 64 Setting Print Mode Settings...

Page 439: ...red Jobs 1 84 Deleting a Job 1 85 Retrieving a Job 1 85 Switching the Printer Off line 2 73 Symbols xix System Administrator Data 4 63 System Settings 4 2 T Touch Screen 1 7 Transparencies 1 21 Transp...

Page 440: ......

Page 441: ...by Xerox Corporation Global Knowledge and Language Services 780 Salt Road Webster New York 14580 Translated by The Document Company Xerox GKLS European Operations Bessemer Road Welwyn Garden City Hert...

Search results

Summary of Contents for WorkCentre M24 Color

Reviews:

Related manuals for WorkCentre M24 Color

Brands by name

Popular brands

Xerox WorkCentre M24 Color, User Manual

Search results

Summary of Contents for WorkCentre M24 Color

Reviews:

Related manuals for WorkCentre M24 Color

Brands by name

Popular brands