08/2012
2-45
WorkCentre 5021/5019
092-660/668, 092-910
Status Indicator RAPs
Initial Issue
092-660/668 ATC Amplitude Fail/ ATC Average Fail
BSD-ON:
CH9.3
[ATC Amplitude Fail]
The output amplitude of the ATC Sensor in the ATC (Automatic Toner Control) measurement is
small.
[ATC Average Fail]
The average output value is not within the specified range in the ATC (Automatic Toner Con-
trol) measurement.
Cause/Action
1.
Install a Toner Cartridge that contains Toner. Copy a Test Chart (499T 00247), etc. and
check whether the density has recovered.
2.
Check the Toner Dispense Motor (Output Check [092-001]) for operation failure. (
PL 8.2
)
3.
Check the Toner transport path for Toner blockage.
4.
Check the connection between the ATC Sensor (Drum Cartridge)
P615
and the ESS/
MCU PWB
J409
for open circuit, short circuit, and poor contact.
5.
If no problem is found, replace the following parts in sequence:
•
Drum Cartridge (
PL 8.1
)
•
ESS/MCU PWB (
PL 18.1
)
092-661 Temperature Sensor Fail
BSD-ON:
CH9.4
The output value of the Temperature Sensor is not within the specification range.
Cause/Action
1.
Turn the power OFF and ON.
2.
Check the connection between the HVPS
J500
-1 and the ESS/MCU PWB
J402
-14 for
open circuit, short circuit, and poor contact.
3.
If no problem is found, replace the following parts in sequence:
•
HVPS (
PL 18.1
)
•
ESS/MCU PWB (
PL 18.1
)
092-910 ATC Sensor Fail
BSD-ON:
CH9.3
The frequency at which the ATC Average Fail or the ATC Amplitude Fail has been occurring is
at the threshold value or higher.
NOTE: To clear this Fail, clear the value of NVM [752-059] (ATC Fail) or NVM [752-060] (ATC
Fail Continuous Count) to '0'. If the machine is not repaired back to normal status, this Fail will
occur again during the operation.
NOTE: Setting the NVM [752-005] (Dispense Mode) to '0' (Timer Disp) or '2' (ICDC Disp) will
prevent ATC related fail from occurring and enable you to use the M/C. However, this means
that the Toner density will not be controlled.
Cause/Action
1.
Install a Toner Cartridge that contains Toner. Copy a Test Chart (499T 00247), etc. and
check whether the density has recovered.
2.
Check the Toner Dispense Motor (Output Check [092-001]) for operation failure. (
PL 8.2
)
3.
Check the Toner transport path for Toner blockage.
4.
Check the connection between the ATC Sensor (Drum Cartridge)
P615
and the ESS/
MCU PWB
J409
for open circuit, short circuit, and poor contact.
5.
Check for toner blockage within the Developer Unit.
6.
If no problem is found, replace the following parts in sequence:
•
Drum Cartridge (
PL 8.1
)
•
ESS/MCU PWB (
PL 18.1
)
Summary of Contents for WorkCentre 5019
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Page 89: ...08 2012 3 14 WorkCentre 5021 5019 IQ15 Initial Issue Image Quality ...
Page 106: ...08 2012 4 4 WorkCentre 5021 5019 4 1 Initial Issue Disassembly Assembly and Adjustment ...
Page 116: ...08 2012 4 14 WorkCentre 5021 5019 REP 1 6 1 Initial Issue Repairs and Adjustments ...
Page 118: ...08 2012 4 16 WorkCentre 5021 5019 REP 2 1 1 Initial Issue Repairs and Adjustments ...
Page 122: ...08 2012 4 20 WorkCentre 5021 5019 REP 4 1 1 Initial Issue Repairs and Adjustments ...
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Page 126: ...08 2012 4 24 WorkCentre 5021 5019 REP 7 1 1 Initial Issue Repairs and Adjustments ...
Page 130: ...08 2012 4 28 WorkCentre 5021 5019 REP 8 2 1 REP 8 2 2 Initial Issue Repairs and Adjustments ...
Page 162: ...08 2012 4 60 WorkCentre 5021 5019 REP 19 2 1 Initial Issue Repairs and Adjustments ...
Page 190: ...08 2012 4 88 WorkCentre 5021 5019 ADJ 1 3 2 Initial Issue Repairs and Adjustments ...
Page 192: ...08 2012 4 90 WorkCentre 5021 5019 ADJ 8 1 1 Initial Issue Repairs and Adjustments ...
Page 198: ...08 2012 4 96 WorkCentre 5021 5019 ADJ 18 2 2 Initial Issue Repairs and Adjustments ...
Page 209: ...08 2012 5 6 WorkCentre 5021 5019 5 1 4 5 1 5 Initial Issue Parts List ...
Page 267: ...08 2012 5 64 WorkCentre 5021 5019 99 8 Initial Issue Parts List ...
Page 293: ...08 2012 6 24 WorkCentre 5021 5019 6 1 28 6 1 29 Initial Issue General Procedures ...
Page 295: ...08 2012 6 26 WorkCentre 5021 5019 6 2 1 6 2 2 Initial Issue General Procedures ...
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Page 358: ...08 2012 6 89 WorkCentre 5021 5019 6 4 1 3 General Procedures Initial Issue ...
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Page 393: ...08 2012 7 10 WorkCentre 5021 5019 7 1 2 Initial Issue Wiring Data ...
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Page 423: ...08 2012 7 40 WorkCentre 5021 5019 CH2 1 Initial Issue Wiring Data ...
Page 427: ...08 2012 7 44 WorkCentre 5021 5019 CH3 3 Initial Issue Wiring Data ...
Page 429: ...08 2012 7 46 WorkCentre 5021 5019 CH4 1 Initial Issue Wiring Data ...
Page 437: ...08 2012 7 54 WorkCentre 5021 5019 CH5 7 Initial Issue Wiring Data ...