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08/2012

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WorkCentre 5021/5019

Front Matter

Initial Issue

WorkCentre 5021/5019

Service Documentation

WC 5021/5019 Service Documentation

702P00886

Initial Issue

08/2012

***Xerox Private Data***

All service documentation is supplied to Xerox external customers for informational purposes
only. Xerox service documentation is intended for use by certified, product-trained service per-
sonnel only. Xerox does not warrant or represent that it will notify or provide to such customer
any future change to this documentation. Customer performed service of equipment, or mod-
ules, components, or parts of such equipment may affect whether Xerox is responsible to fix
machine defects under the warranty offered by Xerox with respect to such equipment. You
should consult the applicable warranty for its terms regarding customer or third-party provided
service.

If the customer services such equipment, modules, components or parts thereof, the customer
releases Xerox from any and all liability for the customer actions, and the customer agrees to
indemnify, defend and hold xerox harmless from any third party claims which arise directly or
indirectly for such service.

While Xerox has tried to make the documentation accurate, Xerox will have no liability arising
out of any inaccuracies or omissions. Changes are periodically made to this document.
Changes, technical inaccuracies, and typographical errors will be corrected in subsequent edi-
tions.

Prepared by Creative and Technical Communications – North America

800 Phillips Road, Building 218-01A

Webster, New York 14580

ISO9001 and ISO27001 Certified

©2012 by Xerox Corporation. All rights reserved.

XEROX® and XEROX and design® are trademarks of Xerox Corporation in the US and/or
other countries.

Changes are periodically made to this document. Changes, technical inaccuracies, and typo-
graphic errors will be corrected in subsequent editions.

CAUTION

This equipment generates, uses and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions documentation, may cause interference to radio
communications. It has been tested and found to comply with the limits for a Class A comput-
ing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide rea-
sonable protection against such interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference in which case
the user, at his own expense, will be required to correct the interference.

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Summary of Contents for WorkCentre 5019

Page 1: ...ce While Xerox has tried to make the documentation accurate Xerox will have no liability arising out of any inaccuracies or omissions Changes are periodically made to this document Changes technical inaccuracies and typographical errors will be corrected in subsequent edi tions Prepared by Creative and Technical Communications North America 800 Phillips Road Building 218 01A Webster New York 14580...

Page 2: ...8 2012 0 1 WorkCentre 5021 5019 Introduction Initial Issue 0 Introduction 0 1 Getting to know this Service Manual 0 3 0 2 How to use the Service Manual 0 3 0 3 Description for Terminology And Symbols 0 4 ...

Page 3: ...res for this product Chapter 4 Disassembly Assembly and Adjustment This chapter describes the disassembly assembly adjustment and replacement proce dures for components of this product Chapter 5 Parts List This chapter contains the spare parts information for this product Chapter 6 General This chapter contains the following information 6 1 Specifications 6 2 Tools Service Consumables Consumables ...

Page 4: ...rectly by disregarding the statement CAUTION Indicates a potentially hazardous situation such as injury or property damage if operators do not handle the machine correctly by disregarding the statement Instruction Used to alert you to a procedure which if not strictly observed could result in dam age to the machine or equipment Purpose Used to describe the purposes of Adjustment and Troubleshootin...

Page 5: ...ll Procedures Initial Issue 1 Service Call Procedures 1 1 Before Starting the Servicing 1 3 1 2 Service Call Procedure 1 5 1 3 Detailed Contents of the Service Call 1 6 1 4 TRIM Check List 1 7 1 5 Periodic Replacement Parts Consumables List 1 7 ...

Page 6: ...not to touch them Be careful not to touch those parts and wipe off any oil that may have adhered to your fingers or hands before servicing When removing parts cables and etc do not pull them out by force but remove them slowly 6 Specified Tools Follow the instruction when a tool is specified 7 Cleaning the Toner and Developer As the toner can be explosive sweep or brush the spilled toner into a co...

Page 7: ...n to the following when performing maintenance service to avoid wrong or redun dant servicing 1 Reference Materials Before performing maintenance servicing read all relevant technical materials to make a systematic approach 2 Disassembling Make sure to check the assembled condition before removing parts or disassembling the machine 3 Installation Adjustment After the installation or adjustment is ...

Page 8: ...OTE 1 Default Value iii The Program Number input screen is displayed Figure 2 j0lj41897 2 Load any one of A4 SEF A4 LEF Letter SEF or Letter LEF into the Tray 3 Enter 202 at the Program Number and press the Start button 4 Enter 4 for Error History Report and press the Start button 5 Once printing has completed press the Log In Out button to exit from the System Administrator Mode NOTE When replaci...

Page 9: ...Trou bleshooting 2 Perform the applicable Level 2 Troubleshooting FIP in Chapter 2 Troubleshooting 3 If there are no applicable items troubleshoot by referring to Chapter 7 BSD 1 3 3 Checking Copy Quality 1 Make several sheets of copies using the Test Chart 499T 00247 then check the quality of the copies 1 3 4 TRIM Servicing Perform TRIM servicing during a service call to maintain the machine perf...

Page 10: ...DADF C Clean the Feed Roll Nudger Roll and Retard Roll with a cloth that has been wrung dry Clean the DADF Platen Glass with the optical cleaning cloth 5 Safety Check O Make sure that the power plug is plugged in properly Make sure that the power cords are not cracked and no wires are exposed Make sure that no extension cord with insuffi cient length or power cord outside the specifi cation such a...

Page 11: ...aximum number of prints is a reference value under the condition of A4 LEF and sim plex printing Some specific conditions such as paper size number of copies for a print job etc might cause a serious deterioration of image quality before the time to replace the drum car tridge comes ...

Page 12: ...F No Original Fail 2 16 005 948 SS Size Mismatch Jam on No Mix size 2 16 CHAIN 10 010 311 Fusing Unit Center Thermistor Defect 2 17 010 312 Fusing Unit Rear Thermistor Defect 2 17 010 320 Over Heat Temperature Fail 2 17 010 327 Fusing Unit On Time Fail 2 17 010 379 Fusing Unit Hot Not Ready Return Time Fail 2 18 010 392 NOHAD Fan Defect 2 18 010 602 Over Temp Cooling Mode 2 18 CHAIN 16 016 500 Con...

Page 13: ...HAIN 92 092 660 668 ATC Amplitude Fail ATC Average Fail 2 45 092 661 Temperature Sensor Fail 2 45 092 910 ATC Sensor Fail 2 45 CHAIN 93 093 312 Toner Dispense Motor Rotation Fail 2 47 093 400 Toner Near Empty 2 47 093 406 Toner Pre Near Empty 2 47 093 912 Toner Empty 2 47 093 956 Drum New CRU Installation Fail 2 47 093 959 Drum New CRU Installation Fail Exceeds Thresholding Times 2 47 CHAIN 95 095...

Page 14: ...ied at once so the same FIP should be repeated In this case pay attention to a different judgment made in the process of the same FIP For source voltage related problems such as being unable to power up the machine refer to Other Failure FIP to proceed with the troubleshooting The Check Procedure for general electrical parts Motor Solenoid Clutch Switch Sensor etc may not be shown in each troubles...

Page 15: ...atus of the parts Enter the CE Mode To enter the CE Mode by following the procedure described in How to Enter Exit the CE Mode of Chapter 6 Check the connection for short circuit Turn the power OFF Measure the resistance between the wire and the frame using the ohm range of a tester Check the connection for open circuit Turn the power OFF Measure the resistance between both ends of the wire using ...

Page 16: ...P 4 1 3 Refer to REP 4 1 3 in Chapter 4 ADJ 4 1 3 Refer to ADJ 4 1 3 in Chapter 4 Replace the parts in sequence When it is impossible to analyze causes of a problem further replace the parts in sequence The part with a higher replacement frequency or higher possibility of causing a problem is listed first for replacement ...

Page 17: ...08 2012 2 6 WorkCentre 5021 5019 2 1 3 Initial Issue Status Indicator RAPs ...

Page 18: ... Y N Refer to BSD CH2 1 and 2 2 3 Other Failure FIP to repair the malfunction in UI dis play Check the Shutdown History Refer to 6 4 2 1 Shutdown History to display the Fault Code on the UI Is the Fault Code displayed on the UI Y N Refer to Troubleshooting in the User guide and repair the following errors Problems With Hardware Problems With Image Quality Problems With Copy Problems With Printer P...

Page 19: ...08 2012 2 8 WorkCentre 5021 5019 2 2 1 1 Initial Issue Status Indicator RAPs ...

Page 20: ... size is a supported size the DADF might have malfunctioned Refer to following FIP to check the DADF 005 196 Size Mismatch Jam on No Mix size 005 948 SS Size Mismatch Jam on No Mix size 003 951 1Job Max Page Over BSD ON During Copy Job the number of pages that can be scanned has been exceeded Cause Action Press Stop on the UI Panel and reduce the number of document pages 003 963 APS NG Out Of Rang...

Page 21: ...08 2012 2 10 WorkCentre 5021 5019 003 500 795 003 951 Initial Issue Status Indicator RAPs ...

Page 22: ... failure between the ESS MCU PWB and the HVPS was detected Cause Action 1 Turn the power OFF and ON 2 Turn OFF the power and check the connection between the HVPS J500 and the ESS MCU PWB J402 for open circuit short circuit and poor contact 3 If no problem is found replace the following parts in sequence HVPS PL 18 1 ESS MCU PWB PL 18 1 ...

Page 23: ...08 2012 2 12 WorkCentre 5021 5019 004 345 Initial Issue Status Indicator RAPs ...

Page 24: ...ion failure PL 56 14 The DADF T A Clutch Output Check 005 098 for operation failure PL 56 7 The DADF Feed Motor Output Check 005 008 for operation failure PL 56 6 The Drive Gear for wear and damage If no problem is found replace the DADF PWB PL 56 2 005 125 145 DADF Regi Sensor Off Jam DADF Regi Sensor Off Jam on Inverting BSD ON CH5 5 CH5 4 DADF Regi Sensor Off Jam After the DADF Pre Regi Sensor ...

Page 25: ... If no problem is found replace the DADF PWB PL 56 2 005 135 DADF Side 2 Pre Regi Sensor On Jam BSD ON CH5 4 CH5 5 After the DADF Feed Motor started the reverse rotation at Invert operation the DADF Pre Regi Sensor did not turn ON within the specified time Cause Action Check the following Transportation failure due to foreign substance on the document path The surface of the Exit Roll for foreign ...

Page 26: ...s not cleared check the following The DADF Pre Regi Sensor Input Check 005 206 for operation failure PL 56 14 The Document Tray Size Sensor 1 2 Input Check 005 221 222 for operation fail ure PL 56 11 3 If no problem is found replace the DADF PWB PL 56 2 005 197 Prohibit Combine Size Jam BSD ON CH5 4 A Mixed Size document was detected Cause Action Explain to the User that Mixed Size is not supporte...

Page 27: ...er was detected by the applicable sensor at Power ON Feeder Cover Interlock Close or DADF Open Sensor Close Cause Action 1 Check the applicable sensor for remaining paper the Actuator for return failure contami nation on sensor and etc 2 Check the applicable sensor for operation failure DADF Pre Regi Sensor Input Check 005 206 PL 56 14 DADF Regi Sensor Input Check 005 110 PL 56 14 DADF Invert Sens...

Page 28: ...ll Rear Thermistor P600 2 Between ESS MCU PWB J403 4 and Heat Roll Rear Thermistor P600 1 Replace the Fusing Unit PL 7 1 010 320 Over Heat Temperature Fail BSD ON CH10 2 CH10 1 A high temperature error was detected at the Center Thermistor 245 degrees C or higher or the Rear Thermistor 270 degrees C or higher NOTE To clear this Fail first remove the cause next clear the value of NVM 744 040 Over H...

Page 29: ...t The connection between the ESS MCU PWB J401 and the LVPS J513 for open cir cuit short circuit and poor contact The Heat Roll for wound up stuck paper 3 If the problem persists replace the following parts in sequence Fusing Unit PL 7 1 LVPS PL 18 1 ESS MCU PWB PL 18 1 010 392 NOHAD Fan Defect BSD ON CH10 3 NOHAD Fan failure was detected When the NOHAD Fan Fail signal indicating an abnormality of ...

Page 30: ...ending of commands to the PC remained unsuccessful even when 500 ms has passed The timeout time is the time calculated from the size of the data being sent only when sending image data Cause Action 1 Press Stop on the UI Panel 2 Check the connection of the USB Cable between this machine and the PC 3 Check the status is it powered OFF frozen etc of the PC 016 571 No Response from USB Host for Print...

Page 31: ... specified print parameters are correct 016 759 Copy Counter Full BSD ON During Multi Account Mode any of the following has occurred The general user that is logged in has reached the alotted maximum print count A general user that has reached the alotted maximum print count has logged in Cause Action 1 Press Stop on the UI Panel 2 Clear the count for the user 016 776 Marker Code Detection Fail BS...

Page 32: ...0 Status Indicator RAPs Initial Issue 023 600 Held Down key Error UI Panel BSD ON CH2 1 Any key on the UI Panel has been pressed and held down for 1 minute or longer Cause Action Check whether any key on the UI Panel is pressed and held down ...

Page 33: ...08 2012 2 22 WorkCentre 5021 5019 023 600 Initial Issue Status Indicator RAPs ...

Page 34: ...ay 1 and Tray 2 is disabled Although the paper in the applicable Tray was detected to have ran out paper is not sup plied from another Tray When the APS function of Tray 1 and Tray 2 is enabled Cause Action 1 Load paper into the applicable Tray If this had occurred during APS of Tray 1 or Tray 2 load paper with the same settings as for the aplicable Tray into other than MSI 2 If the problem persis...

Page 35: ...08 2012 2 24 WorkCentre 5021 5019 024 910 911 915 024 950 951 954 Initial Issue Status Indicator RAPs ...

Page 36: ...e 041 210 211 STM NVM Out Of Order STM NVM R W Error BSD ON CH3 2 STM NVM Out Of Order The NVM of the STM is malfunctioning STM NVM R W Error Unable to perform NVM Read Write for the STM Cause Action 1 Turn the power OFF and ON 2 If the problem persists replace the STM PWB PL 10 6 ...

Page 37: ...08 2012 2 26 WorkCentre 5021 5019 041 210 211 Initial Issue Status Indicator RAPs ...

Page 38: ...t was found to have failed 2 times in a row Procedure Enter the CE Mode and turn ON the Output Check 042 001 Main Drive Motor Does the Main Drive Motor rotate Y N Check the power supply line 24VDC 5VDC of the Main Drive Motor Is the power supply of the Main Drive Motor normal Y N Check the power supply circuit to the Main Drive Motor Turn OFF the power and check the following The connection betwee...

Page 39: ...08 2012 2 28 WorkCentre 5021 5019 042 325 614 Initial Issue Status Indicator RAPs ...

Page 40: ...nd the image has failed 016 776 Marker Code Detection Fail occurs after the recover operation Cause Action 1 Check the USB Cable Local for poor connection 2 If no problem is found replace the ESS MCU PWB PL 18 1 045 313 IOT Logic Fail BSD ON The IOT Software error was detected Cause Action 1 Turn the power OFF and ON 2 Install the correct version of the IOT firmware 3 If the problem persists repla...

Page 41: ...08 2012 2 30 WorkCentre 5021 5019 045 310 045 313 Initial Issue Status Indicator RAPs ...

Page 42: ...e LD PWB J140 pin 8 5 If no problem is found replace the following parts in sequence ROS Assembly PL 2 1 ESS MCU PWB PL 18 1 061 325 No SOS Fail BSD ON CH6 4 After the detection of ROS Motor Ready steady rotation the SOS interval was detected to be longer than the reference value 5 times in a row Cause Action 1 Turn the power OFF and ON 2 Check whether the Drum Cartridge is installed 3 Turn OFF th...

Page 43: ...08 2012 2 32 WorkCentre 5021 5019 061 321 061 325 Initial Issue Status Indicator RAPs ...

Page 44: ...Fail BSD ON CH6 3 CH6 1 Lamp Illumination Fail Insufficient light from Lamp detected in CCD During white gradation correction AGC before Scan starts AGC Fail Insufficient lamp brightness was detected when performing AGC Initial Actions Check whether there is something blocking the light and check the Lamp Lens Mirror and White Color Correction Plate for deterioration or contamination Procedure 1 T...

Page 45: ...nostic result 4 After replacing the appropriate parts again change the value for NVM 715 030 to 1 and then perform NVM Write 5 Check that the current value column becomes 0 6 If the problem persists after performing the above procedure check the Flat Cable between the IIT Carriage J700 and the ESS MCU PWB J420 for open circuits short cir cuits and poor contacts especially check whether the Flat Ca...

Page 46: ...g The Regi Sensor Input Check 071 105 for operation failure PL 15 1 The Main Drive Motor Output Check 042 001 for operation failure PL 3 1 The Tray 1 Feed Clutch Output Check 072 001 for operation failure PL 9 1 The Feed Roll for contamination wear and transportation failure due to deterioration The Drive Gear for wear and damage A paper transportation failure due to foreign substances on the pape...

Page 47: ...08 2012 2 36 WorkCentre 5021 5019 071 105 Initial Issue Status Indicator RAPs ...

Page 48: ...ake Away Roll Clutch Output Check 072 003 for operation failure PL 10 6 The T A Roll 2 Feed Roll and Pinch Roll for transportation failure due to contamination wear and deterioration The Drive Gear for wear and damage A paper transportation failure due to foreign substances on the paper path Usage of out of spec paper If no problem is found replace the following parts in sequence ESS MCU PWB PL 18...

Page 49: ...ESS MCU PWB and the STM PWB was detected Cause Action 1 Turn the power OFF and ON 2 Turn OFF the power and check the connection between the ESS MCU PWB J413 and the STM PWB J541C for open circuit short circuit and poor contact 3 If no problem is found replace the following parts in sequence STM PWB PL 10 6 ESS MCU PWB PL 18 1 ...

Page 50: ...r Input Check 071 105 for operation failure PL 15 1 The Main Drive Motor Output Check 042 001 for operation failure PL 3 1 The MSI Feed Clutch Output Check 072 006 for operation failure PL 13 3 The MSI Feed Roll and the MSI Nudger Roll for contamination wear and transportation failure due to deterioration The Drive Gear for wear and damage A paper transportation failure due to foreign substances o...

Page 51: ...08 2012 2 40 WorkCentre 5021 5019 075 135 Initial Issue Status Indicator RAPs ...

Page 52: ...ansportation force The Heat Roll for wound up stuck paper The Drive Gear for wear and damage Usage of out of spec paper If no problems are found replace the ESS MCU PWB PL 18 1 077 104 Fusing Unit Exit Sensor Off Jam Short BSD ON CH10 3 CH8 3 CH4 1 CH10 4 The time taken for the Fusing Unit Exit Sensor to turn from ON to OFF is shorter than the spec ified time Cause Action Check the following The F...

Page 53: ...413 and the STM PWB J541C for open circuit short circuit and poor contact 4 If no problem is found replace the following parts in sequence STM PWB PL 10 6 ESS MCU PWB PL 18 1 077 300 301 305 Front Cover Left Hand Cover STM Cover Open BSD ON CH1 5 CH1 6 The applicable Cover Switch was detected to be open Cause Action 1 Check the applicable Cover Switch for operation failure Front Cover Switch Input...

Page 54: ...rtridge PL 8 1 ESS MCU PWB PL 18 1 091 401 402 Drum Cartridge Quality Life Over Drum Cartridge Life Over BSD ON CH9 1 Drum Cartridge Quality Life Over The image quality guarantee period for the Drum Cartridge has ended When Drum Hard Stop less is enabled Drum Cartridge Life Over When in Life Extension Mode the Drum Cartridge was detected to be near the end of its lifespan Cause Action Replace the ...

Page 55: ...r noise caused by electrical discharge in the machine Check for any noise source around the machine and check for any abnormal electrical dis charge etc 3 Turn OFF the power and check the following The Drum CRUM PWB and Drum Cartridge CRUM connection terminals in the Drum Cartridge for poor contact The connection between the Drum Cartridge J615 and the Drum CRUM PWB JA for open circuit short circu...

Page 56: ...the ESS MCU PWB J402 14 for open circuit short circuit and poor contact 3 If no problem is found replace the following parts in sequence HVPS PL 18 1 ESS MCU PWB PL 18 1 092 910 ATC Sensor Fail BSD ON CH9 3 The frequency at which the ATC Average Fail or the ATC Amplitude Fail has been occurring is at the threshold value or higher NOTE To clear this Fail clear the value of NVM 752 059 ATC Fail or N...

Page 57: ...08 2012 2 46 WorkCentre 5021 5019 092 660 668 092 910 Initial Issue Status Indicator RAPs ...

Page 58: ...8 1 093 406 Toner Pre Near Empty BSD ON CH9 3 Preparation for replacing the Toner Cartridge is required Cause Action The Toner Cartridge needs to be replaced soon Prepare a new Toner Cartridge Replace the Toner Cartridge as required PL 8 1 093 912 Toner Empty BSD ON CH9 3 The toner must to be replaced as it has ran out Cause Action Replace the Toner Cartridge PL 8 1 093 956 Drum New CRU Installati...

Page 59: ...08 2012 2 48 WorkCentre 5021 5019 093 312 093 912 Initial Issue Status Indicator RAPs ...

Page 60: ... Drum CRUM PWB and Drum Cartridge CRUM connection terminals in the Drum Cartridge for poor contact The connection between the Drum Cartridge J615 and the Drum CRUM PWB JA for open circuit short circuit and poor contact The connection between the ESS MCU PWB J426 and the Drum Cartridge P615 for open circuit short circuit and poor contact 3 If no problem is found replace the following parts in seque...

Page 61: ...08 2012 2 50 WorkCentre 5021 5019 095 910 Initial Issue Status Indicator RAPs ...

Page 62: ...5 NVM Initialize 116 334 NVM Data Mismatch BSD ON The verification result between the On Board NVM and the Backup NVM of the Controller is mismatched This includes cases where one of the NVM is Blank Cause Action 1 Turn the power OFF and ON 2 Perform NVM Matching NVM 621 400 in the CE Mode 116 377 IIT Interrupt Time out BSD ON CH6 3 The DMA start trigger when scanning documents cannot be detected ...

Page 63: ...08 2012 2 52 WorkCentre 5021 5019 116 321 116 377 Initial Issue Status Indicator RAPs ...

Page 64: ...Backup NVM of the Controller is not installed Any one of the Print Counter has reached its maximum value The number of times the NVM can be changed has reached its limit Cause Action 1 Turn the power OFF and ON 2 Check the EEPROM Master on the ESS MCU PWB for poor contact with the socket 3 Perform NVM Initialize in the CE Mode Refer to 6 4 2 5 NVM Initialize 4 If the problem persists replace the E...

Page 65: ...08 2012 2 54 WorkCentre 5021 5019 117 326 Initial Issue Status Indicator RAPs ...

Page 66: ...ilure between the ESS MCU PWB and the UI Panel was detected Cause Action 1 Turn the power OFF and ON 2 Turn OFF the power and check the Flat Cable between the UI PWB J740 and the ESS MCU PWB J422 for open circuits short circuits and poor contacts 3 If no problem is found replace the following parts in sequence UI PWB PL 1 6 ESS MCU PWB PL 18 1 ...

Page 67: ...08 2012 2 56 WorkCentre 5021 5019 123 314 Initial Issue Status Indicator RAPs ...

Page 68: ...ain Power Switch J5 J6 and the LVPS J510 pin 1 and pin 2 for open circuits and poor contacts LVPS 220VAC Check the connections between the Main Power Switch J5 J6 and the LVPS J510 pin 1 and pin 3 for open circuits and poor contacts If no problems are found replace the Main Power Switch PL 18 1 Check the AC circuit to each component by referring to Chapter 7 Wiring Data 2 2 3 2 5VDC Power FIP BSD ...

Page 69: ... N Is the voltage between the LVPS J513 4 and the GND 3 3VDC Y N Check the circuit to the LVPS J513 pin 4 Turn OFF the power and disconnect the LVPS J512 After 15 s or longer has passed turn ON the machine Are the voltages between the LVPS P512 3 6 and the GND 24VDC Y N Replace the LVPS PL 18 1 Check the 24VDC circuit for a short circuit in the frame by referring to Chapter 7 Wiring Data Check the...

Page 70: ...he PWB Check the sensor for improper installation and incident light diffraction If no problems are found replace the sensor Check the installation of the sensor If no problems are found replace the sensor 2 2 4 2 Permeable Sensor Failure FIP Procedure Figure 1 2002 Enter DC330 XXX XXX Block the sensor Is HIGH displayed Y N Disconnect the sensor connector Does the display change to HIGH Y N Check ...

Page 71: ...onnection between the switch pin 2 and the PWB pin 3 for a short circuit If no problem is found replace the PWB Replace the switch Check the installation of the switch If no problems are found replace the switch 2 2 4 4 Solenoid Clutch Not Energized Failure FIP Procedure Figure 1 2004 NOTE Before performing this FIP ensure that there is no mechanical operation failure with the solenoid and the clu...

Page 72: ... 2 2 4 6 Motor Does Not Rotate Failure FIP Procedure Figure 1 2005 NOTE Before performing this FIP ensure that the motor is not locked or loaded Enter DC330 XXX XXX and turn it ON Is 24VDC measured between the PWB pin 3 and the GND Y N Is 24VDC measured between the motor pin 2 and the GND Y N Is 24VDC measured between the motor pin 1 and the GND Y N Is 24VDC measured between the PWB pin 4 and the ...

Page 73: ...ID pin 1 and the GND Y N Is 24VDC measured between the PWB pin 5 and the GND Y N Check the 24VDC inputs of the PWB If no problem is found replace the PWB Check the connection between the PWB pin 5 and the NIP RELEASE SOLENOID pin 1 for an open circuit and poor contact Use the following FIP when there is a problem with the NIP Enter DC330 XXX XXX and turn the SOL NIP ON Is 24VDC measured between th...

Page 74: ...Enter DC330 XXX XXX and turn the SOL RELEASE ON Is 24VDC measured between the NIP RELEASE SOLENOID pin 2 and the GND Y N Replace the NIP RELEASE SOLENOID Check the connection between the PWB pin 6 and the NIP RELEASE SOLENOID pin 2 for an open circuit and poor contact Replace the PWB ...

Page 75: ...08 2012 2 64 WorkCentre 5021 5019 2 2 4 8 Initial Issue Status Indicator RAPs ...

Page 76: ...file in the specified destination Method 2 1 Open the Printer Driver Properties and select the Ports tab 2 In Ports select FILE in the list and click OK to close the Properties screen Take note of the port setting before it was changed in FILE in order to restore the port to original setting after creating a Print file 3 Select Print from File menu in the target document 4 The Output to File scree...

Page 77: ...1 IOT Image Defect Sample 3 15 3 3 2 IIT Image Defect Sample 3 15 IDS1 Auger Mark 3 16 IDS2 Strobing 27mm or 13 5mm Pitch Density 3 16 IDS3 White Streaks Process Direction 3 17 IDS4 Black Bands 3 17 IDS5 Toner Contamination 3 18 IDS6 Toner Splattering 3 18 IDS7 White Spots Irregular 3 19 IDS8 Regular Blank Areas In Process Direction Spots Streaks Bands etc 3 19 IDS9 Regular Toner Contamination In ...

Page 78: ... The Image Quality Specifications section also contains 6 1 24 Alignment Specifications 4 The Image Quality Troubleshooting section describes the causes of image quality failures and the troubleshooting procedure for them 3 1 2 Test Pattern The following are the test patterns that are used 1 The copy quality check mainly uses the Test Pattern Mono A3 499T 00247 2 For copy quality check Standard pa...

Page 79: ...re 5021 5019 3 1 3 Initial Issue Image Quality 3 1 3 Image Quality Troubleshooting Check the Defect Sample that is obtained during visit or the one that is provided by the cus tomer and proceed with the appropriate IQ FIP ...

Page 80: ...el to the edges of the paper IQ8 RAP Process Direction Bands Streaks and Smears Black lines or blank areas running along the paper in vertical direction IQ9 RAP Unfused Copy Toner Offset Printed images are not properly fused onto the paper When rubbed the image comes off easily IQ10 RAP Repeating Bands Streaks Spots and Smear Black lines or blank areas running along the paper in h orizontal direct...

Page 81: ...w Drum Cartridge PL 8 1 REP 8 1 1 securely Turn the power OFF then ON and print The problem reoccurs Y N End Print a page that is entirely black During the print cycle turn OFF the power after the feeding sound is heard i e forcing to stop the transfer in mid progress Check the surface of the Drum There is a considerable amount of toner left on the surface of the drum Y N Replace the ESS MCU PWB P...

Page 82: ...ce the ESS MCU PWB PL 18 1 REP 18 1 1 IQ6 Background RAP The whole page or part of the page is contaminated by toner The contamination appears as very light grayish color Procedure Check for contamination on the Platen Glass The Platen Glass is clean Y N Clean any contamination on the Platen If it is very dirty replace the Top Cover PL 1 2 REP 1 2 1 Remove the Drum Cartridge PL 8 1 REP 8 1 1 and r...

Page 83: ...on the surface of the BTR Y N Replace the BTR Roll PL 6 1 REP 4 1 1 Replace the ESS MCU PWB PL 18 1 REP 18 1 1 IQ8 Skew Misregistration RAP Printed images are not parallel to the edges of the paper Procedure Check the location where the machine is installed The machine is installed on a stable level surface Y N Install the machine on a stable level surface Remove the Drum Cartridge PL 8 1 REP 8 1 ...

Page 84: ...per transport path The paper transport path is clean Y N Clean away the contamination Check the mirror at the IIT Carriage The mirror is clean and there is no distortion Y N Clean the mirror If there is distortion replace the mirror Remove the Fusing Unit PL 7 1 REP 7 1 1 and check the surface of the Heat Roll for con tamination The surface of the Heat Roll is clean Y N Clean away the contaminatio...

Page 85: ...r in h orizontal direction Procedure Check the operating parts of the IIT Carriage for foreign substances and distortion No distor tion or foreign substances are found in the operating parts of the carriage Y N Remove the foreign substances If the Pulley Shaft IIT Carriage Belt PL 1 3 REP 1 3 2 etc is deformed replace it Remove the Drum Cartridge PL 8 1 REP 8 1 1 and reinstall it Turn the power OF...

Page 86: ...e Procedure Check for contamination on the Platen Glass The Platen Glass is clean Y N Clean any contamination on the Platen If it is very dirty replace the Top Cover PL 1 2 REP 1 2 1 Remove the Drum Cartridge PL 8 1 REP 8 1 1 and reinstall it Turn the power OFF then ON and print The problem reoccurs Y N End Install the new Drum Cartridge PL 8 1 REP 8 1 1 securely Turn the power OFF then ON and pri...

Page 87: ...bly PL 2 1 REP 2 1 1 followed by the HVPS PL 18 1 REP 18 1 2 and the ESS MCU PWB PL 18 1 REP 18 1 1 IQ15 Blank Image RAP Paper is printed completely white Procedure Check the installation of the ROS Assembly The ROS Unit is installed correctly Y N Install the ROS Assembly PL 2 1 REP 2 1 1 correctly Check the drum ground contact point for contamination and distortion The drum ground contact point i...

Page 88: ...08 2012 3 13 WorkCentre 5021 5019 IQ15 Image Quality Initial Issue Replace the BTR Roll PL 6 1 REP 4 1 1 followed by the HVPS PL 18 1 REP 18 1 2 and the ESS MCU PWB PL 18 1 REP 18 1 1 A ...

Page 89: ...08 2012 3 14 WorkCentre 5021 5019 IQ15 Initial Issue Image Quality ...

Page 90: ... Spots Streaks Bands etc IDS9 Regular Toner Contamination in Process Direction Spots Streaks Bands etc IDS10 Regular Toner Contamination in Process Direction Side 2 3 3 2 IIT Image Defect Sample This section describes some Defect Samples and the actions to be taken in case of the follow ing IIT problems IDS11 Moire Due to Interference With Copy Documents IDS12 Light Background Due to Background Su...

Page 91: ...drop in the level of developing powder Action 1 Replace the Drum Cartridge PL 8 1 REP 8 1 1 NOTE This may occur immediately after a new CRU is installed Correct this by feed ing a few sheets of paper IDS2 Strobing 27mm or 13 5mm Pitch Density Figure 1 Strobing 27 mm or 13 5 mm Pitch Density Defect Sample j0ch3218 Cause 1 Developer Magnetic Roll bias Action 1 Replace the Drum Cartridge PL 8 1 REP 8...

Page 92: ...Developing powder clogging on the Developer Magnetic Roll due to foreign substances Action 1 Clean the light path and the seal glass between the ROS Assembly PL 2 1 REP 2 1 1 and the Drum Cartridge PL 8 1 REP 8 1 1 2 Replace the Drum Cartridge PL 8 1 REP 8 1 1 IDS4 Black Bands Figure 1 Black Bands Defect Sample j0ch3220 Cause 1 The developing powder is not well mixed Action 1 Mix the developing po...

Page 93: ...rtridge Action 1 Mix the developing powder by feeding blank paper 2 Replace the Drum Cartridge PL 8 1 REP 8 1 1 IDS6 Toner Splattering Figure 1 Toner Splattering Defect Sample j0ch3222 Cause 1 Paper size mismatch occurred tray settings and paper size are different 2 The resistance of the paper increased under dry conditions Action 1 Check the tray settings 2 Use paper from a freshly opened packet ...

Page 94: ...lank Areas In Process Direction Spots Streaks Bands etc Figure 1 Regular Blank Areas In Process Direction Spots Streaks Bands etc Defect Sample j0ch3225 Cause 1 94 mm pitch Drum Scratches or foreign substances 2 27 mm pitch Magnetic Roll Developing powder stuck on the Magnetic Roll 3 44 mm pitch BCR Scratches or foreign substances 4 80 mm pitch Heat Roll Scratches or foreign substances Action 1 1 ...

Page 95: ... Streaks Bands etc Defect Sample j0ch3226 Cause 1 94 mm pitch Drum Scratches or foreign substances 2 27 mm pitch Magnetic Roll Developing powder stuck on the Magnetic Roll 3 38 mm pitch BCR Scratches or foreign substances 4 79 mm pitch Heat Roll Scratches or foreign substances 5 47 mm pitch Heat Roll Fusing Unit Contamination 6 63 mm pitch Registration Roll Contamination 7 47 mm pitch If this occu...

Page 96: ...ce the Duplex Roll1 Duplex Roll 2 PL 14 4 IDS10 Regular Toner Contamination In Process Direction Side 2 Figure 1 Regular Toner Contamination In Process Direction Side 2 Defect Sample j0ch3227 Cause 1 94 mm pitch Pressure Roll Fusing Unit Scratches or foreign substances 2 50 mm pitch BTR Contamination scratches or paper size mismatch 3 38 mm pitch BCR Contamination Action 1 1 2 3 Clean or replace t...

Page 97: ...oire occurs in Photo Mode change to Photo Text Mode IDS12 Light Background Due to Background Suppression in Copies of Documents With Frames For documents with dark frames along the Lead Registration Edge the suppression value is set so large such that areas of medium density appear extremely light Figure 1 Light Background Due to Background Suppression in Copies of Documents With Frames Defect Sam...

Page 98: ... the document size is non standard and the specified scan size is larger than the docu ment size smear might be generated depending on the background density of the document Cause For cases where the document size is smaller than the scan size the density of the back of the platen is detected as the background density of the document as the actual scan area includes the back of the platen Action T...

Page 99: ...result of background detection that var ies according to the variations in the density of the document and how the document is placed Action Turn OFF the Background Suppression Use KO to change the default value of P4001 from 1 to 0 IDS15 Defects Related To Scan Print Moire may occur when printing out the scanned images Cause Interference with the printer screen and printer driver resolution conve...

Page 100: ...the front Figure 1 j0lj31009 2 Assembly of Adjustment Bracket 1 Parts Configuration At shipment 0 mm Triangle mark Figure 2 j0lj31010 2 Depending on the case assemble the Fusing Unit Stud Plate and the Adjust Plate such that the surface with the triangle marks is at the top Plus 0 5 mm state mark Minus 0 5 mm state mark Figure 3 j0lj31011 3 Adjustment Method 1 If the wrinkle is at the front use Fi...

Page 101: ... interaction 1 Paper wrinkle due to interaction Paper wrinkle due to interaction between the Fusing Unit Transfer and Regi Cause The positional relation between the various Sub Rolls is wrong which degenerates the transport form of the paper and results in wrinkles being gen erated in the Fusing Unit 2 2 Sampling Paper A3 SEF Pattern Half Tone K50 No of sheets Simp 5 sheets Figure 6 j0lj31014 ...

Page 102: ... 24 1 86 27 mm because the rotation is at 1 86 times the peripheral speed Table 1 Item Module Name Diameter mm Pitch mm 1 PH Regi Roll 20 63 2 DEVE Mag Roll 16 27 1 13 5 half pitch 3 XERO BCR 12 38 4 DRUM OPC 30 94 5 BTR 16 50 6 Fusing Unit Heat Roll 25 79 7 Pressure Roll 30 94 8 Exit Roll 15 47 ...

Page 103: ...r REP 14 1 1 L H Cover 4 43 15 Registration REP 15 1 1 Registration Chute 4 45 REP 15 1 2 Registration Roll 4 47 17 Exit REP 17 1 1 Exit Cover 4 49 REP 17 1 2 Exit Roll 4 50 18 Electrical REP 18 1 1 ESS MCU PWB 4 51 REP 18 1 2 HVPS 4 52 REP 18 1 3 LVPS 4 53 19 Cover REP 19 1 1 Front Cover 4 55 REP 19 1 2 Top Cover 4 56 REP 19 2 1 Rear Cover 4 58 56 DADF REP 56 1 1 DADF 4 61 REP 56 1 2 DADF Platen ...

Page 104: ...s ADJ 18 2 1 Things to take note when replacing Important Information Stored Components ISC 4 92 ADJ 18 2 2 Firmware Version Upgrade 4 93 56 DADF ADJ 56 1 1 DADF Lead Skew Adjustment 4 97 ADJ 56 1 2 DADF Side Registration 4 98 ADJ 56 1 3 DADF Lead Edge Registration 4 100 ...

Page 105: ...ed below 1 Front Front of the machine 2 Right Right hand side when facing the front of the machine 3 Left Left hand side when facing the front of the machine 4 Rear Rear when facing the front of the machine 4 1 2 Terms and Symbols The terms and symbols used throughout this manual are explained here DANGER Indicates an imminently hazardous situation such as death or serious injury if opera tors do ...

Page 106: ...08 2012 4 4 WorkCentre 5021 5019 4 1 Initial Issue Disassembly Assembly and Adjustment ...

Page 107: ...t 1 To install carry out the removal steps in reverse order REP 1 3 1 IIT Carriage Parts List on PL 1 3 Removal WARNING When turning OFF the power switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the Platen Cover or the DADF REP ...

Page 108: ...6 6 Remove the IIT Carriage and Shaft Figure 4 1 Remove the IIT Carriage and Shaft Figure 4 j0lj40117 7 Place the removed IIT Carriage and Shaft upside down and separate the IIT Carriage from the Shaft Figure 5 Figure 5 j0lj40118 Replacement 1 To install carry out the removal steps in reverse order 2 When connecting the connector to the CCD PWB use one hand to hold the CCD PWB firmly in place so t...

Page 109: ...en Cover or the DADF REP 56 1 1 2 Remove the IIT Top Cover REP 1 2 1 3 Move the IIT Carriage to the opening of the Frame Figure 1 1 Rotate the gear in the direction of the arrow 2 Move the IIT Carriage to the opening Arrow A of the Frame Figure 1 j0lj40107 4 Relax the tension of the IIT Carriage Belt Figure 2 1 Remove the spring 2 Loosen the screw x2 Figure 2 j0lj40119 5 Remove the IIT Carriage Be...

Page 110: ...s no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the Platen Cover or the DADF REP 56 1 1 2 Remove the IIT Top Cover REP 1 2 1 3 Move the IIT Carriage to the opening of the Frame Figure 1 1 Rotate the gear in the direction of the arrow 2 Move the IIT Carriage to the opening Arrow A of...

Page 111: ...splay 1 2 The Shaft is shifted and loosen the screw Separate Display 2 3 Remove the screw Separate Display 2 4 Remove the Carriage Drive and Motor 5 Disconnect the connector 6 Remove the cable band Figure 4 j0lj40122 7 Remove the Carriage Motor Figure 5 1 Remove the screw x2 2 Remove the Carriage Motor Figure 5 j0lj40123 Replacement 1 To install carry out the removal steps in reverse order 2 After...

Page 112: ... Remove the IIT Top Cover REP 1 2 1 3 Move the IIT Carriage to the opening of the Frame Figure 1 1 Rotate the gear in the direction of the arrow 2 Move the IIT Carriage to the opening Arrow A of the Frame Figure 1 j0lj40107 4 Disconnect the connector of the LED Housing Figure 2 1 Lower the block of the Connector Housing in the direction of the arrow 2 Pull out and remove the LED Cable in the direc...

Page 113: ... j0lj40127 3 When installing the LEB Bracket tighten the screw of the LED Bracket in the order of 1 to 3 Figure 6 Figure 6 j0lj40128 4 When connecting the connector of the LED Housing insert it into the Connector Housing until the Line Mark of the LED Cable is at the position indicated in the figure Figure 7 Figure 7 j0lj40114 5 After a replacement enter the Diag Mode and use Initialize HFSI Count...

Page 114: ...ve the Control Panel Figure 1 1 Insert a flat head screw driver into the Cutout of Control Panel and release hook x5 of Control Panel Open the Control Panel in the arrow direction Figure 1 j0lj40101 2 Pull out and remove the UI Cable from the Connector Housing and disconnect the con nector Figure 2 1 Pull out and remove the UI Cable from the Connector Housing Figure 2 j0lj40102 3 Remove the UI PWB...

Page 115: ... Open the block of the Connector Housing in the direction of the arrow and discon nect the Flat Cable Figure 5 j0lj40105 Replacement 1 To install carry out the removal steps in reverse order 2 When installing the Control Panel press the hook x3 of the Control Panel in the direction of the arrow to affix the Control Panel securely Figure 6 Figure 6 j0lj40124 ...

Page 116: ...08 2012 4 14 WorkCentre 5021 5019 REP 1 6 1 Initial Issue Repairs and Adjustments ...

Page 117: ... 1 2 Remove the Toner Cartridge PL 8 1 3 Remove the Front Cover REP 19 1 1 4 Remove the Top Cover REP 19 1 2 5 Disconnect the connector of the ROS Assembly Figure 1 1 Release the wire harness from the clamp 2 Disconnect the connector 3 Disconnect the connector x2 Figure 1 j0lj40201 6 Remove the ROS Assembly Figure 2 1 Remove the screw x5 2 Remove the ROS Assembly Figure 2 j0lj40202 Replacement WAR...

Page 118: ...08 2012 4 16 WorkCentre 5021 5019 REP 2 1 1 Initial Issue Repairs and Adjustments ...

Page 119: ... 1 Removal WARNING When turning OFF the power switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the Drum Cartridge REP 8 1 1 2 Remove the Toner Cartridge PL 8 1 3 Remove the Front Cover REP 19 1 1 4 Remove the Top Cover REP 19 1 2...

Page 120: ... 15 Remove the gear Figure 3 1 Remove the gear Figure 3 j0lj40304 16 Remove the Stud Bracket Figure 4 1 Remove the screw x2 2 Remove the Stud Bracket Figure 4 j0lj40305 17 Remove the Main Drive Housing Figure 5 1 Remove the screw x4 2 Remove the Main Drive Housing Figure 5 j0lj40306 Replacement 1 To install carry out the removal steps in reverse order ...

Page 121: ...OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the Rear Cover REP 19 2 1 2 Remove the NOHAD Fan Figure 1 1 Release the wire harness from the clamp x2 2 Disconnect the connector 3 Remove the wire harness from the guide x2 4 Release the hook x2 and remove the NOHAD Fan Figure 1 j0lj40401 Replacement 1 To inst...

Page 122: ...08 2012 4 20 WorkCentre 5021 5019 REP 4 1 1 Initial Issue Repairs and Adjustments ...

Page 123: ...he power switch is OFF and unplug the power plug 1 Open the L H Cover 2 Remove the BTR Roll Figure 1 1 Release the hook x4 of the bearing 2 Remove the BTR Roll Figure 1 j0lj40601 Reference This shows the removed BTR Roll Figure 2 NOTE As the bearing is not secured to the BTR Roll be careful so as not to allow it to drop Figure 2 j0lj40602 Replacement 1 To install carry out the removal steps in rev...

Page 124: ...08 2012 4 22 WorkCentre 5021 5019 REP 6 1 1 Initial Issue Repairs and Adjustments ...

Page 125: ...er plug WARNING Do not work on a hot Fusing Unit until it is cool enough 1 Open the L H Cover 2 Remove the Connector Cover Figure 1 1 Remove the screw 2 Remove the Connector Cover Figure 1 j0lj40701 3 Disconnect the connector Figure 2 1 Disconnect the connector x3 Figure 2 j0lj40702 4 Remove the Fusing Unit Figure 3 1 Remove the screw x2 2 Remove the Fusing Unit Figure 3 j0lj40703 Replacement 1 To...

Page 126: ...08 2012 4 24 WorkCentre 5021 5019 REP 7 1 1 Initial Issue Repairs and Adjustments ...

Page 127: ...1 Prepare a sheet of black paper or a black bag 2 Open the L H Cover 3 Open the Front Toner Cover 4 Remove the Drum Cartridge Figure 1 1 Loosen the Knob Screw 2 2 Hold onto the handle and pull out the Drum Cartridge Figure 1 j0yg40801 5 Wrap the removed Drum Cartridge by using a sheet of black paper or store it in a black bag Figure 2 Figure 2 j0yg40802 Replacement 1 To install carry out the remov...

Page 128: ...hat the power switch is OFF and unplug the power plug 1 Remove the Drum Cartridge REP 8 1 1 2 Remove the Toner Cartridge PL 8 1 3 Remove the Front Cover REP 19 1 1 4 Remove the Top Cover REP 19 1 2 5 Remove the Cartridge Guide Figure 1 1 Remove the screw 2 Remove the Cartridge Guide from the shaft 3 Remove the Cartridge Guide in the direction of the arrow Figure 1 j0lj40805 Replacement 1 To instal...

Page 129: ...r switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the Drum Cartridge REP 8 1 1 2 Remove the Toner Cartridge PL 8 1 3 Remove the Front Cover REP 19 1 1 4 Remove the Top Cover REP 19 1 2 5 Remove the Cartridge Guide REP 8 2 1 6 Remove the Dispense Drive Figure 1 1 Remove the gear 2 Remove the screw x3 3 Remove the Dispense ...

Page 130: ...08 2012 4 28 WorkCentre 5021 5019 REP 8 2 1 REP 8 2 2 Initial Issue Repairs and Adjustments ...

Page 131: ...er REP 19 2 1 2 Disconnect the connector of the Tray 1 Feed Clutch Figure 1 1 Disconnect the connector 2 Remove the wire harness from the Harness Guide Figure 1 j0lj40901 3 Remove the Drive Bracket Figure 2 1 Remove the screw x2 2 Remove the Drive Bracket 3 Remove the wire harness of the Tray 1 Feed Clutch Figure 2 j0lj40902 4 Remove the Tray 1 Feed Clutch Figure 3 1 Remove the Tray 1 Feed Clutch ...

Page 132: ... the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the paper from Tray 1 2 Pull out Tray 1 until the position where it is stopped by the stopper 3 Remove Tray 1 Figure 1 1 Lift up the front of Tray 1 and free the rear right side of Tray 1 2 Free the rear left side of Tray 1 in the direction of the arrow Figure 1 j...

Page 133: ...nd the Tray 1 Retard Pad must be replaced at the same time 1 Remove Tray 1 REP 9 1 2 2 Remove the Bearing Cover Figure 1 1 Remove the Tapping Screw 2 Remove the Bearing Cover Figure 1 j0lj40909 3 Remove the Tray 1 Feed Roll and Shaft Figure 2 1 Release the hook to remove the bearing 2 Remove the Tray 1 Feed Roll and Shaft Figure 2 j0lj40906 4 Remove the Tray 1 Feed Roll Figure 3 1 Release the hook...

Page 134: ...ment 1 To install carry out the removal steps in reverse order 2 When installing the Tray 1 Retard Pad attach the spring x2 to the hole x2 of the Tray 1 Retard Pad Figure 5 Figure 5 j0lj40908 3 After a replacement enter the Diag Mode and use Initialize HFSI Counter to clear the HFSI counter Chain Link 950 803 ...

Page 135: ...nd unplug the power plug 1 Remove Tray 2 2 Open the Left Cover Assembly of the One Tray Module 3 Remove the Feed Out Chute and the Connector Cover Figure 1 1 Remove the Feed Out Chute 2 Remove the screw 3 Remove the Connector Cover Figure 1 j0lj41001 4 Remove the Stud Assembly Figure 2 1 Remove the screw 2 Remove the Stud Assembly Figure 2 j0xh41002 5 Disconnect the connector Figure 3 1 Release th...

Page 136: ... power switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug NOTE The Feed Retard Nudger Rolls must be replaced at the same time 1 Remove Tray 1 2 2 Remove the Tray 2 Feed Retard Nudger Roll Figure 1 1 Slide the Front Chute towards you 2 Remov...

Page 137: ...Static electricity may damage electrical parts Always wear a wrist band during servicing If a wrist band is not available touch some metallic parts before servicing to discharge the static electricity 1 Remove the Docking Bracket x2 Figure 1 1 Remove the Docking Screw x2 2 Remove the Docking Bracket x2 Figure 1 j0lj41003 2 Remove the Rear Cover of the One Tray Module Figure 2 1 Remove the screw x2...

Page 138: ...ic electricity may damage electrical parts Always wear a wrist band during servicing If a wrist band is not available touch some metallic parts before servicing to discharge the static electricity 1 Remove the Docking Bracket x2 Figure 1 1 Remove the Docking Screw x2 2 Remove the Docking Bracket x2 Figure 1 j0lj41003 2 Remove the Rear Cover of the One Tray Module Figure 2 1 Remove the screw x2 2 R...

Page 139: ...tch is OFF and unplug the power plug 1 Remove the Hinge Rear Cover Figure 1 1 Remove the screw 2 Remove the Hinge Rear Cover Figure 1 j0lj41301 2 Disconnect the connector Figure 2 1 Release the wire harness from the clamp 2 Disconnect the connector 3 Remove the cable band Figure 2 j0lj41302 3 Remove the MSI Figure 3 1 Remove the screw x2 2 Remove the MSI Figure 3 j0lj41303 Replacement 1 To install...

Page 140: ...he power switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug NOTE The MSI Nudger Roll the MSI Feed Roll and the MSI Retard Pad must be replaced at the same time 1 Remove the MSI REP 13 1 1 2 Remove the MSI Top Cover Figure 1 1 Remove the spr...

Page 141: ...ve the shaft in the direction of the arrow Figure 3 j0lj41307 5 Remove the MSI Nudger Roll Figure 4 Figure 4 j0lj41308 6 Shift the MSI Feed Clutch from the shaft Figure 5 1 Release the hook to remove the gear 2 Remove the E Clip 3 Shift the MSI Feed Clutch from the shaft Figure 5 j0lj41309 7 Remove the MSI Feed Roll Assembly Figure 6 1 Remove the KL Clip x2 2 Remove the MSI Feed Roll Assembly ...

Page 142: ... MSI Feed Roll Figure 8 1 Remove the gear 2 Remove the MSI Feed Roll Figure 8 j0lj41312 Replacement 1 To install carry out the removal steps in reverse order 2 When installing the MSI Feed Clutch align the Cutout of the MSI Feed Clutch to the Tab Figure 9 Figure 9 j0lj41313 3 When installing the MSI Top Cover store the Link in the Guide of the MSI Top Cover Fig ure 10 After installing the MSI Top ...

Page 143: ...ck that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug NOTE The MSI Nudger Roll the MSI Feed Roll and the MSI Retard Pad must be replaced at the same time 1 Remove the MSI REP 13 1 1 2 Remove the screws that secure the MSI Lower Cover at the bottom of th...

Page 144: ...ard Pad Figure 3 1 Remove the spring 2 Release the boss x2 from the installation holes and remove the MSI Retard Pad Figure 3 j0lj41317 Replacement 1 To install carry out the removal steps in reverse order 2 After a replacement enter the Diag Mode and use Initialize HFSI Counter to clear the HFSI counter Chain Link 950 802 ...

Page 145: ...t Tray 1 slightly and remove the screw that secures the Hinge Front Cover Figure 1 1 Remove the screw Figure 1 j0lj41401 3 Release the hook x2 and release the boss x2 from the installation holes to remove the Hinge Front Cover Figure 2 Figure 2 j0lj41402 4 Duplex Type Disconnect the connector Figure 3 1 Disconnect the connector Figure 3 j0lj41403 5 Remove the L H Cover Figure 4 1 Rotate by 90 degr...

Page 146: ...08 2012 4 44 WorkCentre 5021 5019 REP 14 1 1 Initial Issue Repairs and Adjustments Figure 4 j0lj41404 Replacement 1 To install carry out the removal steps in reverse order ...

Page 147: ...um Cartridge REP 8 1 1 2 Remove the Front Cover REP 19 1 1 3 Remove the MSI REP 13 1 1 4 Remove the L H Cover REP 14 1 1 5 Remove the Drum Cartridge Guide Figure 1 1 Remove the screw 2 Remove the Drum Cartridge Guide Figure 1 j0lj41501 6 Release the wire harness from the clamp Figure 2 1 Release the wire harness from the clamp Figure 2 j0lj41502 7 Remove the L H Chute Figure 3 1 Remove the screw x...

Page 148: ... the connector and remove the Registration Chute Figure 6 j0lj41505 Replacement 1 To install carry out the removal steps in reverse order 2 When installing the Registration Chute insert the boss x2 of the Registration Chute into the holes for the boss Figure 7 3 When installing the Registration Chute install the Registration Chute to the inner side of the Paper Guide Figure 7 Figure 7 j0lj41506 4 ...

Page 149: ...n display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the Drum Cartridge REP 8 1 1 2 Remove the Front Cover REP 19 1 1 3 Remove the MSI REP 13 1 1 4 Remove the L H Cover REP 14 1 1 5 Remove the Registration Chute REP 15 1 1 6 Remove the Rear Cover REP 19 2 1 7 Remove the Registration Clutch Figure 1 1 Release the wire harness from the clamp 2 Disconnect the conn...

Page 150: ... Registration Roll Figure 2 j0lj41509 Replacement 1 To install carry out the removal steps in reverse order 2 When installing the Registration Clutch align the Tab x2 top and bottom of the Registra tion Clutch to the Cutout x2 top and bottom of the gear Figure 3 Figure 3 j0lj41512 3 When installing the Registration Clutch align the Cutout of the Registration Clutch to the Tab Figure 4 Figure 4 j0l...

Page 151: ... power plug 1 Remove the Drum Cartridge REP 8 1 1 2 Remove the Toner Cartridge PL 8 1 3 Remove the Front Cover REP 19 1 1 4 Remove the Fusing Unit REP 7 1 1 5 Remove the Top Cover REP 19 1 2 6 Remove the Exit Cover Figure 1 1 Remove the screw 2 Release the hook x6 3 Remove the Exit Cover Figure 1 j0lj41701 Reference This shows the removed Exit Cover Figure 2 Figure 2 j0lj41702 Replacement 1 To ins...

Page 152: ...P 7 1 1 2 Remove the MSI REP 13 1 1 3 Remove the L H Cover REP 14 1 1 4 Remove the Fusing Unit Cover Figure 1 1 Remove the screw 2 Remove the Fusing Unit Cover Figure 1 j0lj41901 CAUTION When removing the Exit Roll be careful so as not to drop the bearing at the rear of the Exit Roll into the machine Figure 3 5 Remove the Exit Roll Figure 2 1 Remove the E Clip or the KL Clip 2 Move the bearing in ...

Page 153: ...f a wrist band is not available touch some metallic parts before servicing to discharge the static electricity CAUTION Do not get yourself hurt by a soldered portion on the back of the PWB 1 Remove the Rear Cover REP 19 2 1 2 Remove the Connector Bracket Figure 1 1 Remove the screw x2 2 Remove the Connector Bracket Figure 1 j0yg41801 3 Disconnect the connector Figure 2 1 Disconnect the connector x...

Page 154: ...n turning OFF the power switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug CAUTION Static electricity may damage electrical parts Static electricity may damage electrical parts Always wear a wrist band during servicing If a wrist band is no...

Page 155: ...ectrical parts Always wear a wrist band during servicing If a wrist band is not available touch some metallic parts before servicing to discharge the static electricity CAUTION Do not get yourself hurt by a soldered portion on the back of the PWB 1 Remove the Rear Cover REP 19 2 1 2 Remove the Docking Bracket Figure 1 1 Remove the Docking Screw 2 Remove the Docking Bracket Figure 1 j0lj41806 3 Rem...

Page 156: ...08 2012 4 54 WorkCentre 5021 5019 REP 18 1 3 Initial Issue Repairs and Adjustments Figure 4 j0lj41809 Replacement 1 To install carry out the removal steps in reverse order ...

Page 157: ...he power switch is OFF and unplug the power plug 1 Remove the Drum Cartridge REP 8 1 1 2 Remove the Toner Cartridge PL 8 1 3 Remove the Fusing Unit Cover Figure 1 1 Remove the screw 2 Remove the Fusing Unit Cover Figure 1 j0lj41901 4 Remove the Connector Blank Cover Figure 2 1 Remove the screw 2 Remove the Connector Blank Cover Figure 2 j0yg41901 5 Remove the screw that secures the Front Cover at ...

Page 158: ...r Parts List on PL 19 1 Removal WARNING When turning OFF the power switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the Drum Cartridge REP 8 1 1 2 Remove the Toner Cartridge PL 8 1 3 Remove the Front Cover REP 19 1 1 4 Pull out T...

Page 159: ...r to the Tab Slot x3 of the Frame Figure 3 Figure 3 j0lj41907 3 When installing the Top Cover insert the portion of the Top Cover that is shown in the fig ure into the Slot of the Exit Cover Figure 4 Figure 4 j0lj41914 4 Install the Top Cover with its front left side positioned as shown in the figure Figure 5 Figure 5 j0yg41902 5 When installing the Right Cover insert the hook x2 of the Right Cove...

Page 160: ... Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Machines with One Tray Module Remove the STM Connector Cover Figure 1 1 Remove the Thumbscrew x2 2 Remove the STM Connector Cover Figure 1 j0yg41903 2 Machines with One Tray Module Disconnect the connector Fi...

Page 161: ...REP 19 2 1 Repairs and Adjustments Initial Issue Figure 2 j0yg41904 3 Remove the Rear Cover Figure 3 1 Remove the screw x5 2 Remove the Rear Cover Figure 3 j0yg41905 Replacement 1 To install carry out the removal steps in reverse order ...

Page 162: ...08 2012 4 60 WorkCentre 5021 5019 REP 19 2 1 Initial Issue Repairs and Adjustments ...

Page 163: ...e connector Figure 1 1 Remove the cable band x2 2 Disconnect the connector Figure 1 j0lj45601 3 Remove the DADF Figure 2 1 Slant the Counter Balance in the direction of the arrow and remove it Figure 2 j0lj45602 Replacement 1 To install carry out the removal steps in reverse order 2 Install the DADF Figure 3 1 Insert the tabs of the Counter Balance into the grooves of the installation holes Figure...

Page 164: ... OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug NOTE The DADF Platen Cushion is pasted on with double sided adhesive tapes 1 Peel off the DADF Platen Cushion Figure 1 1 Peel off the DADF Platen Cushion Figure 1 j0lj45603 Replacement 1 Paste on the DADF Platen Cushion Figure 2 1 Place the DADF Platen Cushion on the P...

Page 165: ...p is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Open the Upper Feeder 2 Open the DADF 3 Remove the DADF Front Cover Figure 1 1 Remove the Tapping Screw x4 2 Remove the DADF Front Cover in the direction of the arrow Figure 1 j0lj45605 Replacement 1 To install carry ...

Page 166: ...s OFF Check that the power switch is OFF and unplug the power plug 1 Remove the screws that secure the DADF Rear Cover Figure 1 1 Open the Upper Feeder 2 Remove the Tapping Screw Figure 1 j0lj45606 2 Remove the screws that secure the DADF Rear Cover Figure 2 1 Open the Document Tray 2 Remove the Tapping Screw Figure 2 j0lj45607 3 Release the hook x3 of the DADF Rear Cover Figure 3 1 Release the ho...

Page 167: ...h and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug CAUTION Static electricity may damage electrical parts Static electricity may damage electrical parts Always wear a wrist band during servicing If a wrist band is not available touch some metallic parts before servicing to discharge the static electricity CAUTION Do not get yourself hurt ...

Page 168: ... 2 4 Upper Feeder Parts List on PL 56 2 Removal WARNING When turning OFF the power switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the DADF Front Cover REP 56 2 1 2 Remove the DADF Rear Cover REP 56 2 2 3 Remove the Hinge Bracke...

Page 169: ...F the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the DADF Front Cover REP 56 2 1 2 Remove the DADF Rear Cover REP 56 2 2 3 Remove the Document Tray REP 56 9 1 4 Remove the Harness Guide and the wire harness REP 56 6 1 5 Remove the Upper Feeder REP 56 2 4 6 Disconnect the connector of the Exit Nip Release Soleno...

Page 170: ... 2 j0lj45644 8 Remove the DADF Feeder Assembly Figure 3 1 Remove the Tapping Screw x3 2 Remove the DADF Feeder Assembly Figure 3 j0lj45645 Reference This shows the removed DADF Feeder Assembly Figure 4 Figure 4 j0lj45646 Replacement 1 To install carry out the removal steps in reverse order ...

Page 171: ... Left Counter Balance Figure 1 j0lj45656 Replacement 1 To install carry out the removal steps in reverse order REP 56 3 2 Right Counter Balance Parts List on PL 56 3 Removal WARNING When turning OFF the power switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and un...

Page 172: ...rogress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug NOTE The DADF Feed Roll the DADF Nudger Roll and the DADF Retard Pad must be replaced at the same time 1 Open the Upper Feeder 2 Remove the Upper Feeder Chute Figure 1 1 Remove the screw x2 2 Remove the Upper Feeder Chute Figure 1 j0lj45652 3 Remove the Fee...

Page 173: ... install carry out the removal steps in reverse order 2 When installing the Feed Roll and the Nudger Roll install them such that they are rotating in the clockwise direction 3 When installing the Feed Roll Nudger Roll Assembly install it such that the Tab x2 of the Feed Roll Nudger Roll Assembly are at the inner side of the Set Link Figure 4 Figure 4 j0lj45655 4 After a replacement enter the Diag ...

Page 174: ...56 2 2 3 Remove the Document Tray REP 56 9 1 4 Disconnect P760 and remove the wire harness from the Harness Guide Figure 1 1 Disconnect the connector 2 Remove the wire harness from the Harness Guide Figure 1 j0lj45618 5 Disconnect P753 and remove the wire harness from the Harness Guide Figure 2 1 Disconnect the connector 2 Remove the wire harness from the Harness Guide Figure 2 j0lj45619 6 Disconn...

Page 175: ...nector 2 Remove the wire harness from the Harness Guide Figure 5 j0lj45622 9 Disconnect the connector of the DADF Feed Motor Figure 6 1 Disconnect the connector Figure 6 j0lj45623 10 Remove the Harness Guide and the wire harness Figure 7 1 Remove the screw and the Ground Wire 2 Remove the screw 3 Remove the Harness Guide and the wire harness Figure 7 j0lj45624 Reference This shows the removed Harn...

Page 176: ...screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the DADF Front Cover REP 56 2 1 2 Remove the DADF Rear Cover REP 56 2 2 3 Remove the Document Tray REP 56 9 1 4 Remove the Harness Guide and the wire harness REP 56 6 1 5 Remove the DADF Feed Motor Figure 1 1 Remove the screw x3 2 Remove the DADF Feed Motor Figure 1 j0lj45628 Replacement 1 To install car...

Page 177: ...e sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the DADF Front Cover REP 56 2 1 2 Remove the DADF Rear Cover REP 56 2 2 3 Remove the Document Tray REP 56 9 1 4 Remove the Harness Guide and the wire harness REP 56 6 1 5 Remove the DADF Feed Motor REP 56 6 2 6 Remove the link Figure 1 1 Remove the link Figure 1 j0lj45631 7 Remove the gea...

Page 178: ...gure 3 1 Remove the E Clip 2 Remove the DADF Takeaway Clutch Figure 3 j0lj45633 9 Remove the gear Figure 4 1 Loosen the screw 2 Remove the spring 3 Remove the gear Figure 4 j0lj45634 10 Remove the DADF Drive Belt Figure 5 1 Remove the DADF Drive Belt Figure 5 j0lj45635 Replacement 1 To install carry out the removal steps in reverse order ...

Page 179: ... 56 2 2 3 Remove the wire harness of the Document Tray from the Harness Guide Figure 1 1 Disconnect the connector x4 For the type that comes with DADF Open Sensor disconnect the connector of the DADF Open Sensor 2 Remove the wire harness from the Harness Guide Figure 1 j0lj45614 Reference This shows the removed wire harness of the Document Tray Figure 2 Figure 2 j0lj45615 4 Remove the boss of the ...

Page 180: ...ower switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Remove the DADF Front Cover REP 56 2 1 2 Remove the DADF Rear Cover REP 56 2 2 3 Remove the Document Tray REP 56 9 1 4 Open the Retard Chute 5 Remove the Retard Chute Figure 1 1 Remo...

Page 181: ... Invert Chute Parts List on PL 56 9 Removal WARNING When turning OFF the power switch check that the Data lamp is OFF and that there is no Job in progress Turn OFF the power switch and make sure that the screen display turns OFF Check that the power switch is OFF and unplug the power plug 1 Open the Upper Feeder 2 Open the Retard Chute 3 Remove the Invert Chute Figure 1 1 Remove the Tapping Screw ...

Page 182: ...F Rear Cover REP 56 2 2 3 Remove the Document Tray REP 56 9 1 4 Remove the Harness Guide and the wire harness REP 56 6 1 5 Remove the Upper Feeder REP 56 2 4 6 Remove the Invert Chute REP 56 9 3 7 Remove the DADF Feed Motor REP 56 6 2 8 Remove the link Figure 1 1 Remove the link Figure 1 j0lj45631 9 Remove the gear and bracket Figure 2 1 Remove the washer large thin 2 Remove the washer small thick...

Page 183: ...gure 5 1 Remove the Tapping Screw x3 2 Loosen the screw 3 Remove the Bracket and Ground Plate Figure 5 j0lj45636 NOTE Be careful so as to not lose the gear under the Bracket and Ground Plate Figure 6 Figure 6 j0lj45641 13 Remove the Knob Handle Figure 7 1 Remove the gear 2 Remove the Knob Handle Figure 7 j0lj45637 14 Remove the bearing at the front Figure 8 ...

Page 184: ...e the bearing at the rear and remove the DADF Takeaway Roll Figure 9 1 Remove the E Clip 2 Remove the Bearing 3 Remove the DADF Takeaway Roll Figure 9 j0lj45639 Replacement 1 To install carry out the removal steps in reverse order 2 When installing the Bracket and Ground Plate install the Ground Plate as shown in the figure Figure 10 Figure 10 j0lj45640 ...

Page 185: ...ug 1 Remove the DADF Front Cover REP 56 2 1 2 Remove the DADF Rear Cover REP 56 2 2 3 Remove the Invert Chute REP 56 9 3 4 Remove the Bracket and Ground Plate at the front Figure 1 1 Remove the Tapping Screw x3 2 Loosen the screw 3 Remove the Bracket and Ground Plate Figure 1 j0lj45636 NOTE Be careful so as to not lose the gear under the Bracket and Ground Plate Figure 2 Figure 2 j0lj45641 5 Remov...

Page 186: ...Sensor Bracket from underneath the DADF Takeaway Roll Figure 6 1 Lift up the Front side of the DADF Takeaway Roll 2 Remove the Sensor Bracket Figure 6 j0lj45662 9 Remove the DADF Pre Regi Sensor Figure 7 1 Release the hook to remove the DADF Pre Regi Sensor 2 Disconnect the connector Figure 7 j0lj45663 10 Remove the DADF Regi Sensor at the back of the Sensor Bracket Figure 8 1 Release the hook to ...

Page 187: ...val steps in reverse order 2 When installing the Bearing of the DADF Takeaway Roll align the Cutout of the DADF Takeaway Clutch at the Rear side to the Tab of the Bracket of the DADF Feed Motor Fig ure 9 Figure 9 j0lj45665 3 When installing the Bracket and Ground Plate install the Ground Plate as shown in the figure Figure 10 Figure 10 j0lj45640 ...

Page 188: ...DF Retard Pad the DADF Feed Roll and the DADF Nudger Roll must be replaced at the same time 1 Open the Upper Feeder 2 Remove the DADF Retard Pad Figure 1 1 Release the hook open the DADF Retard Pad and then remove the DADF Retard Pad Figure 1 j0lj45650 Replacement 1 To install carry out the removal steps in reverse order 2 When installing the DADF Retard Pad attach the spring to the boss of the DA...

Page 189: ...or 1 step 2 pulse Increment of the value The image moves towards the Tail Edge Decrement of the value The image moves towards the Lead Edge ADJ 1 3 2 IIT Side Registration Purpose To adjust the IIT scan timing in the Fast Scan direction and to correct the copy position CAUTION Avoid using this procedure when performing the adjustment of the Side Registration This pro cedure should be performed onl...

Page 190: ...08 2012 4 88 WorkCentre 5021 5019 ADJ 1 3 2 Initial Issue Repairs and Adjustments ...

Page 191: ...er of times and the samples are run through filtering and sec tional averaging to compute the ATC Output Value 2 Tone Up Down This function adjusts the toner density based on the that quantity was entered 3 Adjustment Guideline The difference between ATC Correction Target Value and ATC Average Value must be within 60 and the toner density is of 2 part equivalent The adjustment amount is such that ...

Page 192: ...08 2012 4 90 WorkCentre 5021 5019 ADJ 8 1 1 Initial Issue Repairs and Adjustments ...

Page 193: ...n the specifications of the corresponding mode If the measured value is short Set a larger value If the measured value is long Set a smaller value 3 After adjustment print the Maintenance Report in the same mode again 4 Repeat the procedure until the measured values of the Lead Edge A and Side Edge B fall within the specifications Table 1 IOT Lead Edge Side Edge Item Simplex Duplex MSI Lead Edge A...

Page 194: ... To lose or leak the data would be an unforgivable offence To gain the trust of customers it is essential for CE to be knowledgeable about the name of components that store these data The CE must also have full understanding on how to handle these components when replacing them Procedure This product stores important data in the following components Perform the operation accord ing to the followin...

Page 195: ...higher Free Hard Disk Space 200 MB or higher NOTE Connection Cables 499T 07776 USB Cable 2 m NOTE Precautions during installation The downloaded data is a compressed file Extract the data and perform the Firmware upgrade How to check the machine Firmware version The following are the 2 ways to check the machine Firmware version Check the version before and after performing the Firmware upgrade 1 P...

Page 196: ...t supported 1 Turn ON the PC PSW 2 After the PC has started up use a USB Cable to connect the PC to the machine Figure 1 Figure 3 j0lj41891 3 Set the machine to Download Mode 1 Press and hold down the Energy Saver button then turn ON the power to start the machine in Download Mode 2 When the machine has started in Download Mode it will enter the Ready to Down load state after the initial screen Fi...

Page 197: ...012 4 95 WorkCentre 5021 5019 ADJ 18 2 2 Repairs and Adjustments Initial Issue Figure 6 j0lj41898 4 When the Download Mode has completed successfully the machine will reboot automatically Figure 7 j0lj41894 ...

Page 198: ...08 2012 4 96 WorkCentre 5021 5019 ADJ 18 2 2 Initial Issue Repairs and Adjustments ...

Page 199: ...ttings in Copy mode Color Mode Black Paper Tray A3 Reduce Enlarge 100 No of Copies 3 3 Check that the difference in the distance A and B from the side edges of the 3 copies is within 0 0 5 mm Figure 1 Figure 1 j0ku42054 Adjustment 1 Remove the DADF Rear Cover REP 56 2 2 2 Adjust the position of the DADF by moving the DADF in direction A or B Figure 2 1 Loosen the screw x3 2 Move the DADF in direct...

Page 200: ...he NVM for every paper width Check 1 Place the Test Chart 499T 00283 such that there is no gap between the chart and the DADF Guide 2 Make a copy using the following settings in Copy mode Take this copy as the original 1 to 1 Sided mode Paper Tray A3 Reduce Enlarge 100 No of Copies 2 3 Mark the output copies as 1 and 2 in the order of their output 4 Make a Single Fold on the second copy Check the ...

Page 201: ...e Side Regi of the 2 copies with the above mentioned items in Check 3 If adjustment is required enter the CE Mode to perform correction for all sizes and then adjust each document size width using the following NVM Enter the value to perform correction for all sizes in the NVM 711 274 4 Enter the value to perform correction for each size in the NVM 715 057 to 073 Table 1 Side 1 of 1 Sided or 2 Sid...

Page 202: ... the Lead Edge and the reference value in the second copy is 10 1 5 mm If it is not within the specified range adjust to the specified range using the following pro cedure Figure 1 Figure 1 j0sr42053 Adjustment 1 Input the NVM 711 140 2 If the specified value is 11 5 mm or higher increase the NVM value 8 5 mm or lower decrease the NVM value an increment of 1 in NVM 0 1 mm 3 Repeat the procedure un...

Page 203: ...e Lead Edge and the reference value is 12 0 mm or higher increase the NVM value 8 0 mm or lower decrease the NVM value NVM1Step 0 1mm 3 Repeat the procedure until the value is within the specified range 10 1 9 mm As there will be differences in the Regi according to the ratio adjust the following NVM Table 2 NVM Basic Scan Speed mm s Reduce Enlarge NVM 711 022 165 0 100 0 NVM 711 024 82 5 Other th...

Page 204: ...Left Cover 5 27 PL 10 5 Takeaway Roll 5 28 PL 10 6 Electrical 5 29 PL 10 7 Cover 5 30 12 Stand PL 12 1 Stand 5 31 13 MSI PL 13 1 MSI 5 32 PL 13 2 MSI Component 5 33 PL 13 3 MSI Lower Feeder 5 34 14 L H Cover PL 14 1 Simplex Duplex L H Cover 5 35 PL 14 2 Simplex L H Cover 5 36 PL 14 3 Duplex L H Cover Chute Latch 5 37 PL 14 4 Duplex L H Cover Roll Gear 5 38 15 Registration PL 15 1 Registration 5 39...

Page 205: ...es 5 61 99 4 Electrical Adjustment 5 61 99 5 Mechanical Adjustment 5 62 99 6 Originals 5 62 99 7 Accessories Related 5 63 99 8 DMP Network Functions Related 5 63 5 3 Parts Navi Navi 1 1 Processor Option 5 65 Navi 2 1 IOT 5 65 Navi 2 2 One Tray Module 5 66 Navi 2 3 DADF 5 66 ...

Page 206: ...is screen illustration to perform servicing efficiently For how to use the navigation refer to 5 1 5 Using Parts Navigation 5 1 2 Precautions To make the illustration easy to see hardware such as screws are shown in alphabets Their shapes are not shown Read notes in the Description column carefully before ordering and replacing parts ISC followed by part name in the DESCRIPTION column represents I...

Page 207: ...3 5003 Informs you that the removal installation replacement and adjustment procedures for the part are described in Chapter 4 Repair and Adjust ment 3 4 10 This is indicated on the upper left or upper right of the illustration to show the item represents the assembly including the part The example shows Item 3 is the assembly of Item 4 through 10 1 4PCS Informs you that four identical parts are i...

Page 208: ...splayed Then the appropriate part no can be found The third bottom layer has PLXXs Returning from the lower layers to the higher layer Clicking on Navi 2 X or PLXX on the upper left of the illustration makes you return to Navi 1 1 for Processor parts Figure 5 5006 This symbol shows the whole area of the framed illustration has not been modified by the number in the circle The area still has the pr...

Page 209: ...08 2012 5 6 WorkCentre 5021 5019 5 1 4 5 1 5 Initial Issue Parts List ...

Page 210: ...laten Cover Item Parts No Description A C 1 IIT PL 1 2 11AA 2 898E 68450 ID Label 11B1 3 848E 87121 Platen Cover REP 99 1 1 2001 4 036K 92150 Counter Balance REP 99 1 1 2005 5 004K 03410 Platen Cushion 2003 6 Code Label 11B2 7 848K 69520 Platen Cover Item 3 4 REP 99 1 1 2001 ...

Page 211: ...th Platen Glass Front Cover Item Parts No Description A C 1 IIT Base Frame PL 1 3 11C1 2 848K 68890 Top Cover with Platen Glass REP 1 2 1 REP 99 1 1 1021 3 Data Plate 11C2 4 IIT Front Cover 11C3 5 CVT Plate 11C4 6 868E 80610 Conductor 11C5 7 Lead Regi Label 11C6 8 Side Regi Label 11C7 ...

Page 212: ...900 Pulley Bracket 11D2 3 020E 49550 Pulley 11D3 4 005E 33440 Flange 11D4 5 023E 27860 IIT Carriage Belt REP 1 3 2 11D5 6 Shaft 11D6 7 809E 58300 Spring 11D7 8 IIT Base Frame 11D8 9 848K 68874 IIT Carriage PL 1 5 REP 1 3 1 11D9 10 117K 47661 CCD Cable 11DB 11 952K 03781 Sensor Wire Harness REP 99 1 1 11DC 12 930W 00123 IIT Registration Sensor 11DD 13 117K 47680 UI Cable 11DE ...

Page 213: ...age Motor Item Parts No Description A C 1 Drive Bracket 11E1 2 127K 66721 Carriage Motor REP 1 4 1 REP 99 1 1 1041 3 807E 40871 Helical Gear 11E2 4 807E 40880 Helical Gear 11E3 5 807E 40890 Gear Pulley 11E4 6 005E 33441 Flange 11E5 7 952K 03771 Motor Wire Harness REP 99 1 1 11E6 ...

Page 214: ...1 WorkCentre 5021 5019 PL 1 5 Parts List Initial Issue PL 1 5 IIT Carriage Item Parts No Description A C 1 Lens Housing 11F1 2 960K 64290 LED Lamp PWB REP 1 5 1 11F2 3 LED Bracket 11F3 4 117K 47740 LED Cable 11F4 ...

Page 215: ...75B2 3 868E 80440 Middle C Key 75B3 4 803E 15311 Info Stop Key 75B4 5 868E 81080 LED Lens 75B5 6 803E 15300 Start Key 75B6 7 803E 13260 Stop Key 75B7 8 868E 80461 Right A Key 75B8 9 803E 13270 Reset Key 75B9 10 868E 80450 Ten Key 75BB 11 123E 91650 LCD Display REP 1 6 1 75BC 12 803E 13280 ID Key 75BD 13 868E 80420 Middle A Key 75BE 14 UI Label 75BF 15 960K 62200 UI PWB 75BG ...

Page 216: ...8 2012 5 13 WorkCentre 5021 5019 PL 2 1 Parts List Initial Issue PL 2 1 ROS Item Parts No Description A C 1 062K 24840 ROS Assembly REP 2 1 1 REP 99 1 1 1310 2 952K 01240 ROS Wire Harness REP 99 1 1 13B1 ...

Page 217: ...e Motor Item Parts No Description A C 1 127K 66260 Main Drive Motor Alternate REP 3 1 1 REP 99 1 1 3010 127K 66290 Main Drive Motor Alternate REP 3 1 1 REP 99 1 1 3010 2 007K 18870 Main Drive Housing PL 3 2 REP 3 1 2 30B1 3 049K 17710 Stud Bracket 30B2 4 807E 39260 Helical Gear 30B3 ...

Page 218: ...7E 39250 Helical Gear 63T Identification display F1 30C5 6 807E 39220 Helical Gear 36T Identification display P3 30C6 7 807E 39210 Helical Gear 45T Identification display P2 30C7 8 807E 39240 Helical Gear 43T Identification display P5 30C8 9 807E 39580 Helical Gear 44 27T Identification display P6 30C9 10 848K 67530 Main Drive Housing Item 11 16 30CB 11 Main Drive Housing P O Item 10 30CC 12 848E ...

Page 219: ...16 WorkCentre 5021 5019 PL 4 1 Initial Issue Parts List PL 4 1 NOHAD Item Parts No Description A C 1 054E 50270 NOHAD Duct 33B1 2 127E 86170 NOHAD Fan REP 4 1 1 3301 3 Fusing Unit Plate 33B2 4 Laser Housing 33B3 ...

Page 220: ...tion A C 1 054K 48390 BTR Chute Item 2 8 41B1 2 BTR Chute P O Item 1 41B2 3 DTS Eliminator P O Item 1 41B3 4 809E 99860 BTR Spring Rear 41B4 5 809E 99870 BTR Spring Front 41B5 6 Float Spring P O Item 1 41B6 7 DTS Conductor P O Item 1 41B7 8 Film Chute P O Item 1 41B8 9 059K 79560 BTR Roll REP 6 1 1 4101 ...

Page 221: ...ate 43B1 2 Adjust Plate 43B2 3 Stud Screw 43B3 4 Fusing Unit Rear Bracket43B4 5 126K 30553 220V Fusing Unit REP 7 1 1 REP 99 1 1 43AA 126K 31730 120V Fusing Unit REP 7 1 1 REP 99 1 1 43AA 6 848E 83410 Connector Cover 43B5 7 952K 01220 220V Fusing Unit Wire Harness REP 99 1 1 43B6 962K 69060 120V Fusing Unit Wire Harness REP 99 1 1 43B6 ...

Page 222: ...012 5 19 WorkCentre 5021 5019 PL 8 1 Parts List Initial Issue PL 8 1 Drum Cartridge Toner Cartridge Item Parts No Description A C 1 013R 00670 Drum Cartridge REP 8 1 1 4510 2 006R 01573 Toner Cartridge 4011 ...

Page 223: ...ive PL 8 3 REP 8 2 2 45C1 2 032K 08100 Drum Cartridge Guide 45C2 3 094K 93270 Cartridge Guide Item 4 7 REP 8 2 1 4020 4 032K 08080 Cartridge Guide 45C3 5 032E 35502 Shutter Guide 45C4 6 055E 58451 Dispenser Shutter 45C5 7 Guide Seal P O Item 3 45C6 8 127K 66870 Toner Dispense Motor REP 99 1 1 45C7 9 807E 39410 Gear 21 21T 45C8 10 Clamp 45C9 ...

Page 224: ...sue PL 8 3 Dispense Drive Item Parts No Description A C 1 Dispense Drive Housing 45D1 2 005E 25160 Dispenser Coupling 45D2 3 Gear 45T 45D3 4 Gear 55 19T 45D4 5 807E 31531 Gear 54T 45D5 6 Gear 47 17T 45D6 7 Gear 45T 45D7 8 Gear 96 20T 45D8 9 809E 79130 Spring 45D9 ...

Page 225: ...0B1 4 013E 41230 Bearing 50B2 5 054K 48460 L H Chute 50B3 6 005K 83551 Tray 1 Coupling and Gear50B4 7 006K 89940 Shaft and Gear 50B5 8 121K 52340 Tray 1 Feed Clutch REP 9 1 1 REP 99 1 1 50B6 9 807E 40920 Helical Gear 28T 50B7 10 032E 40350 Harness Guide 50B8 11 014E 45350 Spacer 50B9 12 013E 41230 Bearing 50BB 13 Tray Support Bracket 50BC 14 Instruction Label 50BD 15 Label No 1 50BE 16 003E 60952 ...

Page 226: ...e 50C7 8 038E 27123 End Guide 50C8 9 809E 54160 Spring 50C9 10 003E 60941 Stopper 50CB 11 809E 54170 Spring 50CC 12 059K 33051 Tray 1Feed Roll and Shaft Item 13 14 50CD 13 Shaft P O Item 12 50CE 14 059K 32773 Tray 1Feed Roll REP 9 2 1 5032 15 013E 25881 Bearing 50CF 16 006E 79021 Retard Shaft 50CG 17 019K 09420 Tray 1Retard Pad REP 9 2 1 5033 18 809E 27650 Spring 50CH 19 849E 24550 Ground Plate 50...

Page 227: ...80 Tray 2 Paper Size Switch REP 99 1 1 50D3 4 014E 51110 Tray Spacer 50D4 5 003E 61510 Tray Stopper 50D5 6 059K 79620 Tray 2 Feeder PL 10 3 REP 10 1 1 REP 99 1 1 5040 7 054K 27520 Feed Out Chute 50D6 8 Label Instruction 50D7 9 014E 59990 Slide Lock Alternate 50D8 014E 56640 Slide Lock Alternate 50D8 10 826E 07210 Docking Screw 50D9 11 Cover 50DB 12 Holder 50DC 13 Feeder Connector Cover 50DD ...

Page 228: ...26 50E7 8 019E 71680 Tray Pad 50E8 9 038E 26550 Rear Side Guide 50E9 10 120E 22040 Side Guide Actuator 50EB 11 120E 22081 Guide Actuator 50EC 12 809E 41880 Spring 50ED 13 807E 13521 Pinion Gear 50EE 14 038E 26533 End Guide 50EF 15 809E 47091 Spring 50EG 16 120E 22051 End Guide Actuator 50EH 17 012E 11090 Link 50EJ 18 Coupling Gear 13T 50EK 19 Gear 13T 60T 50EL 20 Sector Gear 50EM 21 Bracket 50EN 2...

Page 229: ...0 Gear 29T 50GJ 19 809E 51070 Spring 50GK 20 Tray 2 Feed Roll REP 10 3 1 5042 21 005K 05890 Oneway Clutch 50GL 22 005K 06760 Oneway Gear 22T 50GM 23 Shaft 50GN 24 054E 23170 Chute 50GP 25 809E 42531 Spring 50GQ 26 005K 07010 Friction Clutch Alternate 50GR 005K 81880 Friction Clutch Alternate 50GR 27 Support Assembly 50GS 28 Tray 2 Retard Roll REP 10 3 1 5043 29 014E 45030 Spacer 50GT 30 007E 79380...

Page 230: ... 1 50J1 2 003E 59630 Latch 50J2 3 003E 59640 Hook 50J3 4 011E 14481 Handle 50J4 5 Left Cover P O Item 1 50J5 6 054E 23421 Chute 50J6 7 120E 22240 Actuator 50J7 8 809E 54501 Spring 50J8 9 Shaft P O Item 1 50J9 10 809E 54590 Spring 50JB 11 013E 26100 Bearing 50JC 12 059E 99241 Pinch Roll 5045 13 110E 12220 STM Left Cover Switch 50JD 14 030K 75511 Bracket Assembly 50JE ...

Page 231: ... 5 Initial Issue Parts List PL 10 5 Takeaway Roll Item Parts No Description A C 1 Chute 50K1 2 802E 54672 Cover 50K2 3 130K 64121 Feed Out Sensor 2 50K3 4 952K 08150 Wire Harness 50K4 5 059K 26251 Takeaway Roll 5045 6 413W 11860 Bearing 50K5 ...

Page 232: ...STM Takeaway Roll Clutch REP 99 1 1 50L2 3 Bracket 50L3 4 006E 78490 Shaft 50L4 5 413W 77359 Bearing 50L5 6 007E 78260 Gear 50L6 7 007K 18460 STM Takeaway Motor REP 10 6 2 REP 99 1 1 50L7 8 007E 79830 Gear 50L8 9 007E 79840 Gear 50L9 10 007E 79850 Gear 50LB 11 952K 03070 Wire Harness REP 99 1 1 50LC 12 Gasket 50LD 13 413W 11860 Bearing 50LE 14 252W 29450 Nylon Washer 8 t1 50LF ...

Page 233: ...t PL 10 7 Cover Item Parts No Description A C 1 802E 54731 Top Cover 50M1 2 802E 56590 Left Cover 50M2 3 802E 56601 Rear Cover 50M3 4 Foot 50M4 5 Foot Rear Left 50M5 6 Cover 50M6 7 849E 34880 Docking Bracket 50M7 8 826E 07210 Docking Screw 50M8 9 032E 38920 Cap 50M9 ...

Page 234: ...sue PL 12 1 Stand Item Parts No Description A C 1 Front Cover 50N1 2 Left Cover 50N2 3 Rear Cover 50N3 4 Right Cover 50N4 5 Caster S 50N5 6 Caster 50N6 7 Hinge 50N7 8 Screw 50N8 9 Foot 50N9 10 Foot Cover 50NB 11 Stopper 50NC 12 Pipe Cover 50ND 13 Docking Screw 50NE ...

Page 235: ...al Issue Parts List PL 13 1 MSI Item Parts No Description A C 1 Clamp 51B1 2 059K 75570 MSI PL 13 2 REP 13 1 1 51AA 3 Instruction Label P O Item 6 51B2 4 Size Label P O Item 6 51B3 5 Max Label P O Item 6 51B4 6 604K 80730 MSI Label Kit Item 3 5 51B5 ...

Page 236: ...13 2 MSI Component Item Parts No Description A C 1 059K 75580 MSI Lower Feeder PL 13 3 51C1 2 050K 69580 MSI Tray 5110 3 801E 22262 MSI Top Cover 51C2 4 803E 13171 Paper Stopper 51C3 5 120E 34130 No Paper Actuator 51C4 6 899E 01350 Spring 51C5 7 848E 87781 Gear Cover 51C6 ...

Page 237: ... 8 806E 37300 Shaft 51D6 9 803E 13180 Stopper Paper Lock 51D7 10 Shaft 51D8 11 005K 83510 Friction Clutch 51D9 12 005K 83520 Oneway Clutch 51DB 13 121K 52220 MSI Feed Clutch REP 99 1 1 5136 14 807E 39620 Gear 18T 51DC 15 413W 11660 Bearing 51DD 16 KL Clip 51DE 17 019E 84010 Bottom Pad 51DF 18 019K 12820 MSI Retard Pad REP 13 3 2 5233 19 899E 01340 Spring 51DG 20 930W 00123 MSI No Paper Sensor 51DH...

Page 238: ... 1 110E 94770 L H Cover Interlock Switch52B1 2 868E 77060 Switch Bracket 52B2 3 032E 40060 Latch Guide 52B3 4 Front Hinge 52B4 5 Rear Hinge 52B5 6 848E 83270 Hinge Front Cover 52B6 7 848E 83290 Hinge Rear Cover 52B7 8 848K 64890 Simplex L H Cover PL 14 2 REP 14 1 1 52AA 848K 68300 Duplex L H Cover PL 14 3 PL 14 4 REP 14 1 1 52AA ...

Page 239: ...er 52C1 2 054K 48270 Registration Pinch Chute 52C2 3 011E 26670 Front Latch Lever 52C3 4 815E 75070 Latch Plate 52C4 5 011E 26691 Rear Latch Lever REP 99 1 1 52C5 6 868E 78150 Front Latch Support 52C6 7 809E 99540 Spring 52C7 8 054E 49700 L H Cover Upper Chute 52C8 9 868E 77080 L H Cover Support 52C9 10 898E 45921 Caution Label 52CB ...

Page 240: ... In Chute 52D2 3 054K 48500 Registration Pinch Chute 52D3 4 062E 16500 Conductor 52D4 5 054E 49741 L H Cover Lower Chute 52D5 6 868E 78150 Front Latch Support 52D6 7 011E 26670 Front Latch Lever 52D7 8 011E 26691 Rear Latch Lever REP 99 1 1 52D8 9 815E 75070 Latch Plate 52D9 10 809E 99540 Spring 52DB 11 868E 77080 L H Cover Support 52DC 12 898E 45921 Caution Label 52DD ...

Page 241: ... 04010 Pinch Roll 5235 8 809E 75530 Spring 52E7 9 013E 40060 Bearing 52E8 10 Gear Bracket 52E9 11 020E 45140 Pulley 52EB 12 121K 52130 Duplex Clutch REP 99 1 1 5252 13 807E 40930 Helical Gear 52EC 14 Duplex Clutch Shaft 52ED 15 023E 27800 Belt 5253 16 807E 39430 Swing Helical Gear 27T 52EE 17 868E 77401 Swing Bracket 52EF 18 806E 37111 Swing Shaft 52EG 19 809E 99740 Spring 52EH 20 Helical Gear 24T...

Page 242: ...n Chute P O Item 1 5315 3 120E 34050 Actuator 53B1 4 059E 98590 Idler Roll 53B2 5 809E 99570 Spring 53B3 6 Paper Guide P O Item 1 53B4 7 930W 00123 Registration Sensor 5314 8 Film Chute P O Item 1 53B5 9 059K 74891 Registration Roll REP 15 1 2 5313 10 013E 40990 Bearing 53B6 11 121K 52340 Registration Clutch REP 99 1 1 53B7 12 807E 40940 Helical Gear 53B8 13 032E 41320 Harness Guide 53B9 ...

Page 243: ...xit Roll REP 17 1 2 5411 3 413W 14460 Bearing d 4mm 54B2 4 413W 11660 Bearing d 6mm 54B3 5 807E 39150 Helical Gear Duplex 54B4 807E 39120 Helical Gear Simplex 54B4 6 848E 83330 Gear Housing 54B5 7 807E 39130 Helical Gear 43T 54B6 8 807E 39140 Helical Gear 41T 54B7 9 127K 66210 Inverter Motor REP 99 1 1 5251 10 Bind Head Screw 54B8 11 952K 01160 Motor Wire Harness REP 99 1 1 54B9 ...

Page 244: ...20V LVPS REP 18 1 3 7310 105E 21070 120V LVPS REP 18 1 3 7310 11 117K 47570 220V Inlet Wire Harness Connector Color Black REP 99 1 1 72B8 117K 47810 120V Inlet Wire Harness Connector Color Black REP 99 1 1 72B8 12 117K 47580 220V Inlet Wire Harness Connector Color White REP 99 1 1 72B9 117K 47820 120V Inlet Wire Harness Connector Color White REP 99 1 1 72B9 13 117K 47611 220V Ground Wire REP 99 1 ...

Page 245: ...08 2012 5 42 WorkCentre 5021 5019 PL 18 2 Initial Issue Parts List PL 18 2 Wire Harness Item Parts No Description A C 1 962K 69090 Wire Harness REP 99 1 1 71B1 2 962K 69100 Wire Harness REP 99 1 1 71B2 ...

Page 246: ... 84570 Fusing Unit Cover 32B3 6 848E 84611 Right Cover 32B4 7 Logo Plate P O Item 15 32B5 8 Name Plate WorkCentre 5021 P O Item 16 32B6 9 Name Plate WorkCentre 5019 P O Item 16 32B7 10 CRU Instruction Label P O Item 15 32B8 11 848E 85850 Connector Blank Cover 32B9 12 110E 12981 Front Cover Switch 7121 13 110E 94770 Front Cover Interlock Switch32BB 14 113E 47530 Drawer Connector 32BC 15 848K 76560 ...

Page 247: ...ver Rear Left Rear Item Parts No Description A C 1 Rear Cover REP 19 2 1 32C1 2 848E 84630 Rear Lower Cover 32C2 3 STM Connector Cover 32C3 4 848E 87321 Left Rear Cover 32C4 5 868E 69740 Bracket 32C5 6 Blind Cover 32C6 7 Data Plate 32C7 8 Thumbscrew 32C8 9 STM Caution Label 32C9 ...

Page 248: ...5 WorkCentre 5021 5019 PL 56 1 Parts List Initial Issue PL 56 1 DADF Accessory Item Parts No Description A C 1 004K 03410 DADF Platen Cushion REP 56 1 2 22B1 2 059K 75711 DADF PL 56 2 REP 56 1 1 22AA 3 Label 22B2 ...

Page 249: ...848E 86430 DADF Front Cover REP 56 2 1 22C4 5 848E 86450 Registration Pinch Cover 22C5 6 803E 13310 Tray Stopper 22C6 7 068K 67551 Hinge Bracket Front 22C7 8 049K 17810 Hinge Bracket Rear 22C8 9 059K 75750 Upper Feeder PL 56 4 REP 56 2 4 22C9 10 Clamp 22CB 11 120E 34270 Actuator 22CC 12 809E 50792 Spring 22CD 13 930W 00121 DADF Open Sensor 22CE 14 Data Plate 22CF 15 Clamp 22CG 16 960K 62441 DADF P...

Page 250: ...ng 22D4 5 CVT Chute 22D5 6 803E 13340 CVT Stopper 22D6 7 059E 98711 Registration Pinch Roll Short 22D7 8 059E 98701 Registration Pinch Roll Long 22D8 9 Gate Pad 22D9 10 035K 85280 Seal Chute 1 22DB 11 035K 85290 Seal Chute 2 22DC 12 035K 85320 Seal Chute 3 22DD 13 035K 85330 Seal Chute 4 22DE 14 035K 85341 Seal Chute 5 22DF 15 035K 85380 Seal B1 22DG 16 035K 85390 Seal B2 22DH 17 035K 85400 Seal B...

Page 251: ...mbly PL 56 5 22E2 3 Upper Feeder Cover 22E3 4 059K 75760 Takeaway Pinch Roll 22E4 5 Bracket 22E5 6 897E 24000 Jam Label 22E6 7 815E 76300 Ground Plate 22E7 8 809E 50720 Spring 22E8 9 011K 04260 Handle Lever 22E9 10 120E 34242 Actuator Document Set 22EB 11 120E 34250 Stopper Actuator 22EC 12 899E 01541 Spring 22ED 13 012E 18310 Set Link 22EE 14 413W 85459 Bearing 22EF 15 899E 01550 Spring 22EG ...

Page 252: ... Pulley Feed 22F2 3 Pulley Nudger 22F3 4 423W 05354 Belt 22F4 5 Shaft Feed 22F5 6 Shaft Nudger 22F6 7 DADF Feed Roll P O Item 14 REP 56 5 1 22F7 8 DADF Nudger Roll P O Item 14 REP 56 5 1 22F8 9 413W 85459 Bearing 22F9 10 807E 40760 Helical Gear 22FB 11 Brake 22FC 12 Brake Holder 22FD 13 Housing 22FE 14 604K 80750 DADF Feed Nudger Roll Kit Item 7 8 22FG ...

Page 253: ...ption A C 1 032E 40210 Harness Guide REP 56 6 1 22G1 2 110K 17140 DADF Feeder Cover Interlock Switch 22G2 3 127K 66690 DADF Feed Motor REP 56 6 2 22G3 4 930W 00121 DADF Document Set Sensor 22G4 5 952K 03531 Wire Harness Sensor REP 99 1 1 22G5 6 952K 03510 Wire Harness Motor Clutch REP 99 1 1 22G6 7 117K 38960 Ground Wire 22G7 ...

Page 254: ... 121K 52310 DADF Takeaway Clutch REP 99 1 1 22H6 7 Roll 22H7 8 121K 52470 Exit Nip Release Solenoid REP 99 1 1 22H8 9 423W 32055 DADF Drive Belt REP 56 7 1 22H9 10 Tension Bracket 22HB 11 049K 18190 Clutch Gear and Bracket 22HC 12 413W 85459 Bearing 22HD 13 807E 40790 Gear 42T 22HE 14 807E 40800 Gear 40 24T 22HF 15 807E 40830 Gear Pulley 22HG 16 807E 40840 Gear 19T 22HH 17 868E 80570 Bracket 22HJ ...

Page 255: ... List PL 56 8 DADF Feeder Front Frame Item Parts No Description A C 1 803E 13330 Knob Handle 22J1 2 807E 41000 Gear 22J2 3 868E 80540 Bracket 22J3 4 807E 40780 Gear 27T 22J4 5 807E 40840 Gear 19T 22J5 6 815E 76320 Ground Plate 22J6 7 815E 76340 Ground Plate 22J7 ...

Page 256: ...e PL 56 9 DADF Tray Chute Item Parts No Description A C 1 050K 69650 Document Tray PL 56 11 REP 56 9 1 REP 99 1 1 2210 2 054K 48570 Invert Chute PL 56 12 REP 56 9 3 22K1 3 054K 48580 Retard Chute PL 56 13 REP 56 9 2 22K2 4 054K 49150 Floating Chute 22K3 5 Spring 22K4 ...

Page 257: ...iption A C 1 059K 75780 DADF Registration Roll 22L1 2 059K 75790 DADF Takeaway Roll REP 56 10 1 22L2 3 059K 75800 DADF Out Roll 22L3 4 059K 75810 DADF Exit Roll 22L4 5 049K 17820 Sensor Bracket PL 56 14 REP 56 10 2 22L5 6 413W 11660 Bearing 22L6 7 DADF Feeder Frame 22L7 8 KL Clip 22L8 9 930W 00121 DADF Invert Sensor 22L9 ...

Page 258: ...M5 6 930W 00121 DADF Tray Set Guide Sensor 3 22M6 7 032K 05861 Scatter Guide 22M7 8 038E 42770 Front Side Guide 22M8 9 038E 42750 Rear Side Guide 22M9 10 848E 88020 Harness Cover 22MB 11 807E 30471 Pinion Gear 22MC 12 809E 51860 Rack Spring 22MD 13 120E 34210 Actuator 22ME 14 807E 37830 Rack Gear Front 22MF 15 807E 40750 Rack Gear Rear 22MG 16 930W 00121 Document Tray Size Sensor 1 22MH 17 930W 00...

Page 259: ...st PL 56 12 Invert Chute Item Parts No Description A C 1 Invert Chute 22N1 2 120E 34220 Actuator Pre Regi 22N2 3 809E 50792 Spring 22N3 4 035K 82730 Seal Long 22N4 5 035K 82740 Seal Short 22N5 6 Pad 22N6 7 120E 34230 Actuator Invert 22N7 8 050E 25313 Invert Gate 22N8 ...

Page 260: ... Retard Pad REP 56 13 1 22P2 3 035K 84270 Rear Seal 22P3 4 035K 84260 Front Seal 22P4 5 Label 22P5 6 Pad 22P6 7 899E 01520 Spring 22P7 8 050E 28270 Set Gate 22P8 9 899E 01510 Spring 22P9 10 Shaft 22PB 11 019E 84131 Rear Holder 22PC 12 019E 84120 Front Holder 22PD 13 059E 08661 Pinch Roll 22PE 14 899E 01531 Spring 22PF 15 413W 11460 Bearing 22PG 16 012E 18280 Link 22PH ...

Page 261: ... Initial Issue Parts List PL 56 14 Sensor Bracket Item Parts No Description A C 1 032E 40221 Sensor Bracket 22Q1 2 930W 00121 DADF Regi Sensor 22Q2 3 930W 00121 DADF Pre Regi Sensor 22Q3 4 120E 34260 Actuator Regi 22Q4 5 809E 50792 Spring 22Q5 ...

Page 262: ... M4x12 White AR 153W 17688 Tapping Screw M3x6 White AS 153W 17888 Tapping Screw M3x8 White AT 153W 18088 Tapping Screw M3x10 White AU 153W 27678 Bind Head Tapping Screw M3x6 White P 1 06 AV 153W 27878 Bind Head Tapping Screw M3x8 White P 1 06 AW 158W 27678 Screw M3x6 White AX 158W 27688 Round Point Screw M3x7 White AY 158W 27878 Screw M3x8 White AZ 252W 29450 Nylon Washer 8 t 1 BA 271W 11250 Dowel...

Page 263: ...B 15 Tab Stock Paper 57BC 16 Hole Punched Paper 57BD 17 Heavyweight 2 57BE 18 Heavyweight 1 Side 2 57BF 19 Heavyweight 2 Side 2 57BG 20 Coated Paper 57BH 21 Coated Paper Side 2 57BJ Table 1 Environment A C 1 Problem Mishandling covered by User Guide 9081 2 Problem Mishandling beyond User Guide 9082 3 Operational Error covered by User Guide 9083 4 Operational Error beyond User Guide 9084 5 No Repro...

Page 264: ...SET UP Image Quality Adjustment 7720 15 ATC SENSOR SET UP 77B8 16 TRC Adjustment 77B9 17 ADC AGC SETUP 77BB 18 Tone UP DOWN Adjustment 77BC 19 NVM Initialization IIT IPS 702A 20 NVM Initialization SYS System 77BE 21 NVM Initialization SYS User 702D 22 NVM Initialization IOT 77BF 23 NVM Initialization ALL 77BG 24 Lead Edge Border Erase Adjustment 77BH 25 Trail Edge Border Erase Adjustment 77BJ 26 S...

Page 265: ...99 6 Originals Table 1 Mechanical Adjustment A C 1 Full Harf Parallel Adjutment 1050 Table 1 Originals A C 1 Photo Originals 572B 2 Printed Originals 572C 3 Maps and Low Contrast Originals 572D 4 Paste up Originals 572E 5 Dirty areased Originals 572F 6 Colored Originals 572G 7 Other Originals 572H ...

Page 266: ...rt station when data is sent storage destination of Push Scan etc PC server etc 9061 3 Problems at sent station when data is received PC server etc 9062 4 Problems at Timer Server 9066 5 Problems at Router 9067 6 Problems at HUB 9068 7 Problems at USB Device Commercial item 9069 8 Problems at Memory Media Commercial item 906B 9 Problems at Wireless LAN 906C 10 Network related Services SW 906 11 Do...

Page 267: ...08 2012 5 64 WorkCentre 5021 5019 99 8 Initial Issue Parts List ...

Page 268: ...08 2012 5 65 WorkCentre 5021 5019 Navi 1 1 Navi 2 1 Parts List Initial Issue Navi 1 1 Processor Option Figure 1 j0lj50011 Navi 2 1 IOT Figure 1 j0yg50021 ...

Page 269: ...08 2012 5 66 WorkCentre 5021 5019 Navi 2 2 Navi 2 3 Initial Issue Parts List Navi 2 2 One Tray Module Figure 1 j0lj50022 Navi 2 3 DADF Figure 1 j0lj50023 ...

Page 270: ... 2 Tools Service Consumables Consumables 6 2 1 Tools and Service Consumables 6 25 6 2 2 Consumables 6 25 6 3 1 Input Component Check List 6 3 1 1 DADF Input Component Check List 6 27 6 3 1 2 IIT Input Component Check List 6 28 6 3 1 3 IOT Input Component Check List 6 29 6 3 2 Output Component Check List 6 3 2 1 DADF Output Component Check List 6 31 6 3 2 2 IIT Output Component Check List 6 32 6 3 ...

Page 271: ... 2 1 2 DATA All Delete 6 92 6 4 2 2 NVM Read Write 6 93 6 4 2 3 Analog Monitor 6 94 6 4 2 4 Read Temperature 6 95 6 4 2 5 NVM Initialize 6 95 6 4 2 6 Component Check IOT IIT DADF 6 96 6 4 2 7 Maintenance Report 6 97 6 4 2 8 HFSI Counter Reset 6 98 6 4 2 9 HFSI Read Clear 6 99 6 4 2 10 Jam Counter Reset 6 99 6 4 2 11 DRUM Counter Reset 6 100 6 4 2 12 ATC Sensor Read 6 101 6 4 2 13 Tone Up Down 6 10...

Page 272: ...kCentre 5019 CPS YX9 TL200537 ZJP 18 110V Std Std Std Yes xxxxxx xxxxxx INDIA WorkCentre 5019 CPS A10 TL200538 ZJT 18 220V Std Std Std Yes xxxxxx xxxxxx DMO E WorkCentre 5021 CPS A60 TL200539 ZJV 20 220V Std Std Std Yes xxxxxx xxxxxx DMO W WorkCentre 5021 CPS A53 TL200540 ZJU 20 110V Std Std Std Yes xxxxxx xxxxxx DMO E WorkCentre 5021 CPS A81 TL200541 ZJY 20 220V Std Std Std Std Yes xxxxxx xxxxxx ...

Page 273: ...le of sca ninig at multi level 600 dpi CCD Image Sensor capable of scaninig at multi level 600 dpi IOT 20 PPM 600x600 dpi Paper Feed ing 1 tray 250 sheets MSI 100 sheets Paper Output Face down tray 250 paper capac ity Duplex Factory Option 18 PPM 600x600 dpi Paper Feeding 1 tray 250 sheets MSI 100 sheets Paper Output Face down tray 250 paper capacity Duplex Factory Option PANEL Fixed LCD Fixed LCD...

Page 274: ... Mode The data receiving image creation recording printing operation mode Ready Mode When the system can enter the Running Mode immediately Low Power Mode The mode that reduces the power consumption more than the Ready Mode Sleep Mode 1 The mode that reduces the power consumption further more than the Low Power Mode Table 2 Running Mode Ready Mode Low Power Mode Sleep Mode Power OFF Fusing System ...

Page 275: ...put Tray Paper and New Toner Cartridges Max Floor Weight Capacity Reference value Main Unit w Dup w DADF STM Stand 36 0 kg 10 7 kg 19 kg 65 7 kg 6 1 6 3 Detailed Machine Sizes 1 Basic Model 1 Basic Model 1 1 Main Unit Platen Cover Machine Size W x D x H 595 mm x 569 mm x 496 mm Figure 1 1 This machine size W does not include the Power Cord Figure 1 j0lj60001 Basic Model 1 2 Main Unit DADF Machine ...

Page 276: ... Size W x D x H 595 mm x 569 mm x 691 mm Figure 4 1 This machine size W does not include the Power Cord Figure 4 j0lj60004 3 Basic Model 3 Basic Model 3 1 Main Unit STM Stand Platen Cover Machine Size W x D x H 639 mm x 685 mm x 998 mm Figure 5 1 This machine size W does not include the Power Cord Figure 5 j0lj60005 Basic Model 3 2 Main Unit STM Stand DADF Machine Size W x D x H 639 mm x 685 mm x ...

Page 277: ...front for pulling out of Tray and 100 mm added to the back for air circulation 6 1 7 2 Occupied Space The occupied space may include a fully extended Bypass Tray and Output Tray 6 1 7 3 Installation Space Details 1 Main Unit w Platen Cover Installation Space W x D 1101 mm x 1460 mm Figure 1 Figure 1 j0lj60008 2 Main Unit w DADF STM Installation Space W x D 1101 mm x 1460 mm Figure 2 Figure 2 j0lj6...

Page 278: ...ue Installation Space W x D 1101 mm x 1460 mm Figure 3 Figure 3 j0lj60010 6 1 8 Leveling The machine shall operate properly when it is placed horizontally and the front to back tilt in the surface below the cabinet casters is within 5mm and the side to side tilt is within 10mm ...

Page 279: ...requency of Power The power consumption of the system is as follows and complies with Energy Star Power consumption is specified assuming full configuration 6 1 10 2 Rated Power Consumption Rated power consumption is as follows 6 1 10 3 TEC method Table 1 Input Voltage Frequency Hz Rated input current Max A Power Consumption Spec VA 110 127V 127 10 110 10 50 60 3 Hz 12A 1676 VA Max 220 240V 240 10...

Page 280: ...Wh week Reference Power BA Std W Power Catalog W Power W 1 3 Shift time 2 3 Recovery time for BA 3 18PPM CPS Platen Simp 230V 2 3 1 232 50 42 1min 20PPM CPS DADF Dup 230V 2 5 1 343 50 42 1min 18PPM CPS Platen Simp 115V 2 3 1 233 45 40 1min 20PPM CPS DADF Dup 115V 2 5 1 370 45 40 1min Table 2 Input voltage AC115V AC230Vz Configuration Sleep Mode Power BA Std W Power Catalog W Power W 1 3 Shift time...

Page 281: ... source measured value LwA 1 M C 0 3B 4 LpAm Sound pressure level at a bystander position 6 1 12 Installation Environment This machine can be operated under the following conditions Temperature 10 degrees C to 32 degrees C Humidity 15 to 85 with no condensation Altitute 0 to 8 200 feet 0 to 2 500 meters Table 4 Item 18 CPM 20 CPM Base Config 1 Full System 2 Base Config 1 Full System 2 Declared A w...

Page 282: ...ndby state to when the trail edge of the 1st sheet is efected from Exit 2 When machine exits Sleep Mode Low Power Mode after one hour passes from the transi tion to Sleep Mode Low Power Mode 6 1 14 FCOT First Copy Output Time Warm start FCOT shall be 7 5sec or less FCOT Warm start is from the time Start button is pressed when the engine receives a START command in the STAND BY state till the trail...

Page 283: ...The 500 sheet Paper Tray Single Tray Module STM is available as a field option The MSI is installed on the left side of the IOT by standard 6 1 16 2 Paper Tray Characteristics 1 B Zone Fresh Paper P Paper 6 1 16 3 Remaining Paper Amount Detection When the power is turned OFF during liftup if the power is turned ON again without removing the Tray and the Tray is inserted again while the Bottom Plat...

Page 284: ...is not specified as there is no classification 6 1 18 Auto 2 Sided Printing The paper sizes and weights that can be used for 2 sided print are as follows 1 Paper Size Standard Sizes only Non Standard Sizes are not supported Min B5 SEF Min A5 SEF 5 5 X 8 5 SEF MSI Max A3 SEF 11x17 SEF 2 Paper Weight 60 gsm 110gsm 91 gsm to 110 gsm is for MSI only Table 1 Tray UI Classificati on IOT Paper Type Data ...

Page 285: ... available 6 1 19 3 OCT OCT Offset Catch Tray output function not available 6 1 19 4 Side Tray Side Tray output function not available 6 1 20 Resolution Gradation 6 1 20 1 IOT Unit Resolution Fast Scan 600 dots 25 4 mm by the ESS Slow Scan 600 dots 25 4 mm Gradation 256 Gradation 6 1 20 2 Copy Quality Resolution Data Resolution Processing resolution for ESS output Output Resolution The resolution ...

Page 286: ... activates the Auto Paper Selec tion In cases where there are multiple Trays that fit the criteria the Auto Paper Selection will perform selection in the order of Tray 1 Tray 2 Trays 2 is an option NOTE Paper Tray 5 MSI is not included in the Auto Paper Selection Auto Tray Switching ATS If the paper ran out when printing copying is in progress this will select another Tray that contains paper with...

Page 287: ...17 6 1 23 2 Maximum Print Area The printable area defines the area where the image can be printed The maximum printable area of the Main Unit is as follows Maximum printable area 297 0 mm wide x 425 8 mm long 6 1 23 3 Maximum Print Guaranteed Area The area where the image quality is guaranteed is referred to as Print Guaranteed Area The Print Guaranteed Area of the Main Unit is as follows Maximum ...

Page 288: ...m 3 4 mm 3 1 mm 3 1 mm 0 7 mm 1 5mm 1 5 mm Side Regi 4 3 4 mm 3 8 mm 3 6 mm 4 2 mm 4 6 mm 3 0 mm 3 4 mm 3 2 mm 3 1 mm 0 75 mm 1 5 mm 1 5 mm Lead Skew 200 mm 2 4 mm 2 8 mm 2 7 mm 2 8 mm 3 2 mm 1 9 mm 2 3 mm 2 2 mm 1 9 mm 0 8 mm 1 0 mm 1 0 mm Side Skew 400 mm 4 4 mm 4 6 mm 4 8 mm 5 4 mm 5 6 mm 3 8 mm 4 0 mm 4 4 mm 3 8 mm 1 2 mm 2 2 mm 2 2 mm Horizontal R E Precision All area Applicable for 100 1 05 ...

Page 289: ...lar line that extends from the intersection of the straight line connect ing P4 and P6 and the line A Linearity Vertical 400 mm mm The maximum shift between the intersections of the verti cal line B with the various horizontal lines and the straight line connecting P10 and P12 Linearity Horizontal 280 mm mm The maximum shift between the intersections of the hori zontal line C with the various vert...

Page 290: ...nd press the start key Measure time between 11th origi nal chart is fed out and 21th original chart is fed out T sec and calculate number of scanned sheets per 60sec The Job display on UI should be closed after the job is started Conditions Same as 6 1 26 2 6 1 26 4 Resolution 600dpi Max 6 1 26 5 Scan Depth Mono Binary 6 1 26 6 Resolution Select Customer can select 4 kinds of resolution 200 300 40...

Page 291: ...The count up meter of WC5021 5019 is not guaranteed as a meter to charge The device UI can display Copy Print and Total counters Table 1 Item Description Type of Document Feeder Duplex Auto Document Feeder Originals Size Type Max A3 11x17 Min A5 38 to 128 g m2 2 Sided 50 to 128 g m2 Document capacity 110 sheets Document replacement speed A4 LEF 1 Sided Copy WC 5019 18 sheets min WC 5021 20 sheets ...

Page 292: ...al Issue 6 1 29 Count up modes WC5021 5019 supports two modes of counter Factory default setting Normal Mode Table 1 Paper size Number of counter increments Normal Mode Large Size Mode Fixed Paper size over 100mm2 Non fixed paper size 1 2 Fixed paper size 100mm2 or less 1 1 ...

Page 293: ...08 2012 6 24 WorkCentre 5021 5019 6 1 28 6 1 29 Initial Issue General Procedures ...

Page 294: ...erioration of image quality before the time to replace the drum car tridge comes Evaluation ISO IEC 19752 Test Standard Drum Cartridge specification is applied when the machine is operated under the following condition Paper A4 LEF Paper Tray Tray1 Mode Simplex print Job Runlength 4 Pages job Life distribution B 50 Table 1 No TOOL No TOOL NAME 1 499T 00247 Test Pattern Mono A3X1 2 499T 00283 Test ...

Page 295: ...08 2012 6 26 WorkCentre 5021 5019 6 2 1 6 2 2 Initial Issue General Procedures ...

Page 296: ... INVERT SENSOR H H Document detected at DADF INVERT SENSOR 005 212 DADF INTERLOCK SWITCH L L FEEDER OPEN SENSOR 005 213 DADF OPEN SENSOR H H DADF PLATEN INTERLOCK OPEN 005 215 DADF TRAY SET GUIDE SENSOR 1 L L The Actuator is not blocked 005 216 DADF TRAY SET GUIDE SENSOR 2 L L The Actuator is not blocked 005 217 DADF TRAY SET GUIDE SENSOR 3 L L The Actuator is not blocked 005 221 DOCUMENT TRAY SIZ...

Page 297: ... Component Check List Table 1 IIT Input Component Check List Chain Link Component Name Connecter Level Description 062 201 SHEET ABORT L Registers a document 062 212 IIT REGI SENSOR L L IIT REGI SENSOR deactuated 062 240 DADF EXIST H H DADF not installed 062 272 SCAN START L Scanning possible ...

Page 298: ... L L STM LEFT COVER SWITCH is closed 072 100 TRAY 1 NO PAPER SENSOR L L Paper detected at TRAY 1 NO PAPER SENSOR 072 101 TRAY 2 NO PAPER SENSOR L L Paper detected at TRAY 2 NO PAPER SENSOR 072 102 MSI NO PAPER SENSOR L L Paper detected at MSI NO PAPER SENSOR 072 103 TRAY 2 NUDGER LEVEL SENSOR H H TRAY LIFT UP 072 104 TRAY 2 FEED OUT SENSOR L L Paper detected at TRAY 2 FEED OUT SENSOR 072 105 TRAY ...

Page 299: ...08 2012 6 30 WorkCentre 5021 5019 6 3 1 3 Initial Issue General Procedures ...

Page 300: ...ves the DADF FEED MOTOR at 330 0 mm s in CW direction Turns ON for 50 s Auto OFF 005 046 DADF FEED MOTOR CCW 82 5 mm s Drives the DADF FEED MOTOR at 82 5 mm s in CCW direction Turns ON for 50 s Auto OFF 005 047 DADF FEED MOTOR CCW 110 0 mm s Drives the DADF FEED MOTOR at 110 0 mm s in CCW direction Turns ON for 50 s Auto OFF 005 048 DADF FEED MOTOR CCW 165 0 mm s Drives the DADF FEED MOTOR at 165 ...

Page 301: ...LUTCH On L L Turns ON the REGI CLUTCH 071 002 DUPLEX CLUTCH On L L Turns ON the DUPLEX CLUTCH 071 003 INVERT MOTOR CW Phase1 2 Drives the INVERT MOTOR in CW Phase 1 2 071 004 INVERT MOTOR CW Phase2 Drives the INVERT MOTOR in CW Phase 2 071 005 INVERT MOTOR CCW Phase1 2 Drives the INVERT MOTOR in CCW Phase 1 2 071 006 INVERT MOTOR CCW Phase2 Drives the INVERT MOTOR in CCW Phase 2 072 001 TRAY 1 FEE...

Page 302: ... 33 WorkCentre 5021 5019 6 3 2 3 General Procedures Initial Issue 094 002 BTR Bias On Turns ON the BTR negative bias Table 1 IOT Output Component Check List Chain Link Component Name Connector Level Description ...

Page 303: ...08 2012 6 34 WorkCentre 5021 5019 6 3 2 3 Initial Issue General Procedures ...

Page 304: ...nter Temperature at the Center of the Heat Roll Displays the AD value for the temperature that was detected by the FUSING UNIT CENTER THERMISTOR AD Value Retrieval Range 0 1023 Normal Environment 488 210 degrees C to 760 145 degrees C High Temperature Failure Determination Level when 362 and lower 245 degrees C and higher is detected continuously for the specified time 010 051 Heat Roll STS Rear T...

Page 305: ...08 2012 6 36 WorkCentre 5021 5019 6 3 3 Initial Issue General Procedures ...

Page 306: ...n The NVM is controlled by the CVT 955 826 Nip Release Solenoid ON Count 500 000 0 1 000 000 Counts up at Nip Release Solenoid On The NVM is controlled by the CVT 955 828 Feed Clutch ON Count 360 000 0 1 000 000 Counts up at Feed Clutch On The NVM is controlled by the CVT Table 1 IIT HFSI List Chain Link Content Name Life Value Setting Range Count Condition Description 956 802 IIT Scan 0 6 881 175...

Page 307: ...4 LEF conversion value 950 802 MSI Feed Roll Nudger Roll Retard Pad 50 000 Counts up at feeding from MSI To clear the counter enter the HFSI Counter Read Clear Mode and select Clear Start to clear it to 0 This can count up to the maximum of 999 999 and the maximum value is retained until the counter is cleared No of sheets fed to MSI Feed Roll MSI Nudger Roll and MSI Retard Pad 950 803 Tray1 Feed ...

Page 308: ...mm 80 pulse 12 5 mm 230 pulse 711 004 DADF Lead Reg Adjustment Side 1 82 5 mm s 105 135 120 0 1 mm 1 Default Value 0 mm When 711 140 value is Default and 711 004 value is 120 2 Adjustment Range when 711 140 value is Default 1 5 mm 105 pulse 1 5 mm 135 pulse 3 Adjustment Range when 711 140 value is 80 to 230 5 5 mm 80 pulse 12 5 mm 230 pulse 711 021 DADF Lead Reg Adjustment Side 2 220 0 mm s 105 13...

Page 309: ...064 DADF Tail Edge Adjustment Side 2 82 5 mm s 0 255 151 0 0718 mm Default Value 0 mm 151 pulse 10 8 mm 151 pulse 7 5 mm 104 pulse Tail Edge adjustment Lead Regi adjustment value Tail Edge fine adjustment value 711 081 Vertical Reduce Enlarge Fine Adjustment 1 High TBD Mid 220 0 mm s Low TBD 0 40 20 0 001 Default Value 0 20 2 20 0 1 increments Adjusts only the Top Speed for Feed Motor 711 082 Vert...

Page 310: ...Adjustment Middle T26 ms 0 40 20 4ms Default value 0 ms 80 ms 4 ms increments 711 176 Nudger Lift Up Adjustment Low T26 ms 0 40 20 4ms Default value 0 ms 80 ms 4 ms increments 711 187 Letter Mode Setting 0 15 0 Operation setting for letter documents 711 188 Prohibited Combination Jam Detection Set tings No Mixed Mode 0 1 1 When in No Mixed Mode 0 Do not detect Jams due to prohibited combinations 1...

Page 311: ...0 120 Side 2 Side Regi Adjustment Value 711 276 ADF IIT Combine Adjustment Value Data 7 0 255 0 Adjustment Value Data 7 sent to IIT during ADF IIT Combine 711 277 ADF IIT Combine Adjustment Value Data 8 0 255 0 Adjustment Value Data 8 sent to IIT during ADF IIT Combine 711 278 ADF IIT Combine Adjustment Value Data 9 0 255 0 Adjustment Value Data 9 sent to IIT during ADF IIT Combine 711 279 ADF IIT...

Page 312: ...nge for non standard in the Detection Table is reduced 710 601 Alternate Size Set 1 1 2 1 O Switches between 8 5x13 SEF and 8 46x12 4 SEF 0 Default 1 8 5X13SEF 2 8 46X12 4SEF 710 602 Alternate Size Set 2 1 2 1 O Switches between 8 5x14 SEF and 8 46x12 4 SEF 0 Default 1 8 5X14SEF 2 8 46X12 4SEF 710 603 Alternate Size Set 3 0 2 0 O Switches between 11x15 SEF and 11x17 SEF 0 Default 1 11X17S 2 11X15S...

Page 313: ...the DADF 0 Non standard mode 1 Standard mode 710 620 DADF DPM Setting 0 65535 0 O Specifies the DPM for DADF 0 Operates at the maximum performance DPM of DADF 1 65535 Operates at the specified DPM in increments of 1 DPM 715 010 Energy Saver Mode Disabling NVM 0 1 0 O Setting Value 0 At Power OFF Move the CRG to the W Ref board position Note At Power ON Initialize the CRG Returning from Energy Save...

Page 314: ... 0 240 120 O Fast Scan Regi Correction Value Dot VLSS PROMVLSS PRadjF 120 X2 Factory Settings 715 056 CVT FS Offset Side 1 1 139 7 148 0 240 120 O Fast Scan Regi Correction Value 0 1 mm step during CVT Factory Settings 715 057 CVT FS Offset Side 2 1 139 7 148 0 240 120 O Fast Scan Regi Correction Value 0 1 mm step during CVT Factory Settings 715 058 CVT FS Offset Side 1 2 182 194 0 240 120 O Fast ...

Page 315: ...ep during CVT Factory Settings 715 077 CVT FS Offset Side 4 2 182 194 0 240 120 O Fast Scan Regi Correction Value 0 1 mm step during CVT Factory Settings 715 078 CVT FS Offset Side 3 3 203 2 0 240 120 O Fast Scan Regi Correction Value 0 1 mm step during CVT Factory Settings 715 079 CVT FS Offset Side 4 3 203 2 0 240 120 O Fast Scan Regi Correction Value 0 1 mm step during CVT Factory Settings 715 ...

Page 316: ...eference Adjustment Value 0 1 mm step during CVT Side 2 Factory Settings At Power ON this will be overwritten by the DADF NVM 711 274 value 715 112 CVT FS Offset Side 3 Reference Adjustment Value 0 240 120 O Fast Scan Regi Reference Adjustment Value 0 1 mm step during CVT Side 3 Factory Settings At Power ON this will be overwritten by the DADF NVM 711 274 value 715 113 CVT FS Offset Side 4 Referen...

Page 317: ...08 2012 6 48 WorkCentre 5021 5019 6 3 6 Initial Issue General Procedures ...

Page 318: ...6 3 7 NVM DIAG Table 1 NVM DIAG Chain Link NVM Name Setting Range Minimum Value Setting Range Maximum Value Default Value Write Yes No Initialization Yes No Description 740 001 DIAG_TONE_UP_DOWN_JOB_VOLUME 0 20 1 Enable Enable Diagnostic Tone Up Down job volume Unit 1 sheet ...

Page 319: ...08 2012 6 50 WorkCentre 5021 5019 6 3 7 Initial Issue General Procedures ...

Page 320: ...n Temperature Control Execution Switch 0 Do not perform 1 Perform 741 007 NOHAD_COLD_MODE_TEMP_THRESHOLD 0 300 140 Enable Enable The threshold temperature for determining the Fan Low Temperature Stop Operation Unit 0 1 degrees C 741 008 NOHAD_COLD_MODE_HOLD_TIME 0 180 0 Enable Enable The time to maintain the Fan in low speed rotation for Fan Low Temperature Stop Operation Unit 1 s 741 027 NOHAD_CO...

Page 321: ...ated Time If an abnormal Fan Fail Determination Pulse Count num ber of times is detected in the Fail Accumulated Time it will be judged as a Fail Unit times 741 035 NOHAD_FAN_FAIL_BYPASS 0 1 0 Enable Enable FAN Fail Bypass 0 Bypass OFF 1 Bypass ON Table 1 NVM DRIVE NOHAD Chain Link NVM Name Setting Range Minimum Value Setting Range Maximum Value Default Value Write Yes No Initialization Yes No Des...

Page 322: ...OOP_ALL_TRAY 50 50 0 Enable Enable REGI LOOP ADJUSTMENT ALL TRAY Image input is delayed when Set Value is increased Unit 2 ms 742 007 PH_REGI_LOOP_TRAY1 50 50 0 Enable Enable TRAY1 for Normal REGI LOOP ADJ Image input is delayed when Set Value is increased Unit 2 ms 742 008 PH_REGI_LOOP_TRAY2 50 50 0 Enable Enable TRAY2 for Normal REGI LOOP ADJ Image input is delayed when Set Value is increased Un...

Page 323: ...46 PH_ROS_LASER_SIDE_REGI_ADJUSTMENT_ DUP_TRAY1 50 50 0 Enable Enable ROS Write Position Dup Tray 1 0 169 mm increments 742 047 PH_ROS_LASER_SIDE_REGI_ADJUSTMENT_ DUP_TRAY2 50 50 0 Enable Enable ROS Write Position Dup Tray 2 0 169 mm increments 742 048 PH_ROS_LASER_SIDE_REGI_ADJUSTMENT_ DUP_MSI 50 50 0 Enable Enable ROS Write Position Dup MSI 0 169 mm increments Table 1 NVM PH Chain Link NVM Name ...

Page 324: ...mum Value Setting Range Maximum Value Default Value Write Yes No Initialization Yes No Description 744 040 Fusing_U42_HISTORY 0 3 0 Enable Enable The Overheat Temp Fail has occurred 744 056 Fusing_U41_HISTORY 0 4 0 Enable Enable Types of Fusing On Time Fail occurence 0 Has not occurred1 U4 1 Control 12 U4 1 Control 23 U4 1 Con trol 34 U4 1 Control 4 ...

Page 325: ...08 2012 6 56 WorkCentre 5021 5019 6 3 10 Initial Issue General Procedures ...

Page 326: ...nit 0 1 MicroAmp 745 100 XERO_BTR_CORR_COEF_PLAIN_SIDE1 0 200 100 Enable Enable BTR Output Correction Coefficient for Plain Side 1 Unit 745 101 XERO_BTR_CORR_COEF_PLAIN_SIDE2 0 200 100 Enable Enable BTR Output Correction Coefficient for Plain Side 2 Unit 745 102 XERO_BTR_CORR_COEF_HEAVY_SIDE1 0 200 100 Enable Enable BTR Output Correction Coefficient for Heavyweight Side 1 Unit 745 103 XERO_BTR_COR...

Page 327: ...08 2012 6 58 WorkCentre 5021 5019 6 3 11 Initial Issue General Procedures ...

Page 328: ... Coefficient for Heavyweight Side 2 Unit 745 104 XERO_BTR_NET_OUTPUT_SIDE1_BIAS 0 200 80 Enable Enable Stores the BTR Final Output for Side 1 Unit 0 1 MicroAmp 745 105 XERO_BTR_NET_OUTPUT_SIDE2_BIAS 0 200 80 Enable Enable Stores the BTR Final Output for Side 2 Unit 0 1 MicroAmp 750 001 XERO_BCR_AC_IO_BIAS 0 222 121 Enable Disable BCR AC I O Check Output Value Unit 3 95 MicroAmp 750 002 XERO_BCR_DC...

Page 329: ... Thickness When Near Occurs Unit 0 01 Micrometer 750 057 XERO_DRUM_LIFE_END_CYCLE_DATA 0 65535 0 Enable Enable Cycle Count When Life End Occurs Unit 100 cycle 750 058 XERO_DRUM_LIFE_END_PV_DATA 0 65535 0 Enable Enable PV When Life End Occurs Unit 100 sheet 750 059 XERO_DRUM_LIFE_END_TICK_DATA 0 5000 0 Enable Enable Remaining Film Thickness When Life End Occurs Unit 0 01 Micrometer Table 1 NVM XERO...

Page 330: ... Range Maximum Value Default Value Write Yes No Initialization Yes No Description 749 001 ROS_MOTOR_AUTO_STOP_TIME 1 30 10 Enable Enable The timeout time during priority start up This may shorten the lifespan of the ROS Unit 1 s 749 002 ROS_MOTOR_JOB_END_AUTO_STOP_TIME 1 10 1 Enable Enable ROS Motor Stop Delay This may shorten the lifespan of the ROS Unit 1 s ...

Page 331: ...08 2012 6 62 WorkCentre 5021 5019 6 3 13 Initial Issue General Procedures ...

Page 332: ... 0 Normal 1 Amplitude too small 752 057 PRC_ATC_WARNING 0 1 0 Enable Enable ATCwarning 752 058 PRC_ATC_WARNING_CNT 0 65535 0 Enable Enable ATC Warning Counter 752 059 PRC_ATC_FAIL 0 1 0 Enable Enable ATCFail 752 060 PRC_ATC_FAIL_CONTINUED_CNT 0 255 0 Enable Enable ATC Fail Continuous Count 752 061 PRC_ATC_AVE_FAIL_CNT 0 65535 0 Enable Enable ATC Average Fail Count 752 062 PRC_ATC_AMP_FAIL_CNT 0 65...

Page 333: ...tion Target Value 752 192 PRC_DELTA_ATC_TARGET_MANUAL_CORR 512 511 0 Enable Enable Delta ATC Target Manual Correction Amount 752 224 PRC_BCR_DC_OUT 0 1000 735 Enable Enable BCR_DC_OUT 0 1000 0 1000V 752 225 PRC_BIAS_DC_OUT 0 255 220 Enable Enable BIAS_DC_OUT 0 255 0 700V 752 226 PRC_LD_OUT 0 255 185 Enable Enable LD_OUT 0 255 0 2V 752 230 PRC_DELTA_LD_MANUAL_CORR 100 100 0 Enable Enable Delta LD_M...

Page 334: ...able Recovery count 752 527 PRC_DISP_MOTOR_FAIL_FLAG 0 1 0 Enable Enable DispenseFailFlag 0 Has not occurred 1 Yes 752 535 PRC_SEAL_DETECT_FLAG 0 1 0 Enable Enable Seal Not Pulled Off Detection Flag 752 538 PRC_DELTA_ATC_TARGET_SETUP_CORR 128 127 0 Enable Enable Delta ATC Target Setup Correction Amount 752 556 PRC_REAL_TEMP 50 110 0 Enable Enable The actual temperature 752 557 PRC_RECOERY_RETRY_CN...

Page 335: ...08 2012 6 66 WorkCentre 5021 5019 6 3 14 Initial Issue General Procedures ...

Page 336: ...RUM Chain Link NVM Name Setting Range Minimum Value Setting Range Maximum Value Default Value Write Yes No Initialization Yes No Description 767 082 CRUM_MODE 0 1 0 Disable Disable Stores the CRUM control status 767 083 CRUM_MODE_SWITCH 0 1 0 Enable Enable Switch for changing 3rd Party Mode to Xerox Mode ...

Page 337: ...08 2012 6 68 WorkCentre 5021 5019 6 3 15 Initial Issue General Procedures ...

Page 338: ...ermina tion 610 408 KO_PASSWORD_9 10 10 10 O O The 9th digit number of the KO Password 10 indicates a termina tion 610 409 KO_PASSWORD_10 10 10 10 O O The 10th digit number of the KO Password 10 indicates a termina tion 610 410 KO_PASSWORD_11 10 10 10 O O The 11th digit number of the KO Password 10 indicates a termina tion 610 411 KO_PASSWORD_12 10 10 10 O O The 12th digit lowest order digit numbe...

Page 339: ...ture Disabled min 700 144 JOB_HISTORY 201 0 0 0 X O Not used in WC 5021 5019 700 401 PAPER_CLASS 206 2 5 4 O X 2 XC NA North America 3 XE DMO E EU 4 AP GCO AP 5 DMO W SA South America 700 420 DOWNLOAD_DISABLE_FLAG 2 O X 0 Allow Download for same family 2 Allow Download for same model only 720 006 PRINT_COUNTER_PRINTJOB 7001 0 10000000 0 X X The counters for Print Job Report Job and Maintenance Rep...

Page 340: ... GCO 18 O O 1 11x17S 2 A3S 3 8K GCO S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 11 16K GCO S 14 B5S 16 8 5x11L 18 A4L 20 16K GCO L 23 B5L 780 009 For PAPER_CLASS XE DMO E 18 O O 1 11x17S 2 A3S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 14 B5S 16 8 5x11L 18 A4L 23 B5L Table 1 NVM SYSTEM Chain Link NVM Name Tools P Setting Range Minimum Value Setting Range Maximum Value Default Value Write Allowed ...

Page 341: ... 1 O O 1 11x17S 2 A3S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 14 B5S 16 8 5x11L 18 A4L 23 B5L 56 8 5x13 4S 780 010 For PAPER_CLASS AP GCO 2 O O 1 11x17S 2 A3S 3 8K GCO S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 11 16K GCO S 14 B5S 16 8 5x11L 18 A4L 20 16K GCO L 23 B5L Table 1 NVM SYSTEM Chain Link NVM Name Tools P Setting Range Minimum Value Setting Range Maximum Value Default Value Write All...

Page 342: ...0 Plain 5 Lightweight 780 017 IOT_MSI_PAPER_SIZE For PAPER_CLASS XC 1 O O 1 11x17S 2 A3S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 14 B5S 16 8 5x11L 17 5 5x8 5S 18 A4L 19 A5S 23 B5L 780 017 For PAPER_CLASS DMO W 1 O O 1 11x17S 2 A3S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 14 B5S 16 8 5x11L 18 A4L 19 A5S 23 B5L 56 8 5x13 4S Table 1 NVM SYSTEM Chain Link NVM Name Tools P Setting Range Minimum Va...

Page 343: ...ERT_PHASE1 207 0 2 1 O O 0 Do not display 1 Display only after the power had been turned OFF and ON 2 Display only when the Auto Reset Timer had timed out 780 267 UIPANEL_DRUM_ALERT_PHASE2 208 0 2 2 O O 0 Do not display 1 Display only after the power had been turned OFF and ON 2 Display only when the Auto Reset Timer had timed out 790 004 UIPANEL_TONER_ALERT 209 0 2 1 O O 0 Do not display 1 Displa...

Page 344: ...on Level for BW Copy The suppression level 0 weak to 4 strong for each Input Device bit 0 3 Platen bit 4 7 ADF DADF bit 8 11 ReservedCIS Anything exceeding level 4 5 to 15 will be treated as level 0 680 405 IPS_BW_SCAN_FAX_OFFSET_LEVEL_ OF_AE 0 1092 0 O O Background Suppression Level for Fax Send BW Scan The suppression level 0 weak to 4 strong for each Input Device bit 0 3 Platen bit 4 7 ADF DADF...

Page 345: ..._BW_SCAN_AND_FAX 0 7 0 O O Density Fine Adjustment Flag BW Scan Fax Document Type bit 0 Text bit 1 Photo Text bit 2 Photo 1 Enabled 0 Disabled 680 417 IPS_DENSITY_ADJUSTMENT_FLAG_FOR_ DENSITY_LEVEL_OF_BW_SCAN_AND_FAX 0 63 0 O O Density Fine Adjustment Flag BW Scan Fax Density Level bit 0 Lighten 2 to bit 4 Darken 2 1 Enabled 0 Disabled 680 418 IPS_DENSITY_ADJUSTMENT_ PARAMETER_A_FOR_COPY 0 255 64 ...

Page 346: ...ast 1 4 More Contrast 2 680 424 IPS_COLOR_SPACE 0 1 0 O O Color Space 0 Standard Color Space 1 Device Color Space 680 425 IPS_IMAGE_ENHANCE_FOR_COPY_ PHOTO_MODE 0 1 1 O O The binarization image processing method at Photo Mode of Copy 0 Error Diffusion 1 Dither Table 1 NVM IPS Chain Link NVM Name Tools P Setting Range Minimum Value Setting Range Maximum Value Default Value Write Allowed Protected D...

Page 347: ...08 2012 6 78 WorkCentre 5021 5019 6 3 17 Initial Issue General Procedures ...

Page 348: ...ESS_FOR_TONER_ SAVE 0 4 4 O O 0 Soften 2 1 Soften 1 2 Normal 3 Sharpen 1 4 Sharpen 2 630 411 COPYJOB_DEFAULT_IDCARD_SCAN_AREA 3013 86 297 100 O O mm 780 066 COPYJOB_DEFAULT_EDGE_ERASE 0 500 40 O O Paper Edge Erase Amount 0 1 mm To calculate the pixel count use the following formula This Value x 600 254 rounded to the nearest whole number 785 022 COPYJOB_DEFAULT_AE_LEVEL 3011 0 4 1 O O 0 Level 1 1 ...

Page 349: ... 3005 0 5 2 O O 0 Lighten 2 1 Lighten 1 2 Normal 3 Darken 1 4 Darken 2 5 Toner Save 790 122 COPYJOB_DEFAULT_SHARPNESS 3006 0 4 2 O O 0 Soften 2 1 Soften 1 2 Normal 3 Sharpen 1 4 Sharpen 2 790 131 COPYJOB_DEFAULT_DOCUMENT_SIZE For PAPER_CLASS XC 3008 16 O O 1 11x17S 2 A3S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 14 B5S 16 8 5x11L 17 5 5x8 5S 18 A4L 19 A5S 23 B5L 134 Deemed Document Size Table 1 N...

Page 350: ...08 18 O O 1 11x17S 2 A3S 3 8K GCO S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 11 16K GCO S 14 B5S 16 8 5x11L 18 A4L 19 A5S 20 16K GCO L 23 B5L 134 Deemed Document Size 790 131 COPYJOB_DEFAULT_DOCUMENT_SIZE For PAPER_CLASS XE DMO E 3008 18 O O 1 11x17S 2 A3S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 14 B5S 16 8 5x11L 18 A4L 19 A5S 23 B5L 134 Deemed Document Size Table 1 NVM JOB ATTRIBUTE Chain Li...

Page 351: ...R_IDCAR D_ COPY 3012 0 10 2 O O Document Border Erase Amount mm for ID Card Copy To calculate the pixel count use the following formula This Value x 600 25 4 rounded to the nearest whole number 790 311 SCANJOB_DEFAULT_SHARPNESS 4000 0 4 2 O O 0 Soften 2 1 Soften 1 2 Normal 3 Sharpen 1 4 Sharpen 2 840 023 SCANJOB_DEFAULT_AE_LEVEL 4002 0 4 1 O O 0 Level 1 1 Level 2 2 Level 3 3 Level 4 4 Level 5 870 ...

Page 352: ...M ACCOUNT MODE Table 1 NVM ACCOUNT MODE Chain Link NVM Name Tools P Setting Range Minimum Value Setting Range Maximum Value Default Value Scan Yes No Default Value Yes No Description 700 540 COPY_ACCOUNT_MODE 203 0 2 0 O O 0 Account Free Mode 1 Single Account Mode 2 Multi Account Mode ...

Page 353: ...08 2012 6 84 WorkCentre 5021 5019 6 3 19 Initial Issue General Procedures ...

Page 354: ...y 998 981 Initialize Jam Counter Clears all the Jam Counters at one go Refer to 6 4 2 10 Jam Counter Reset 998 982 Initialize HFSI Counter Clears all the HFSI Counters at one go Refer to 6 4 2 8 HFSI Counter Reset 998 983 Initialize HFSI Counter IIT Clears all the IIT related HFSI Counters at one go 998 984 Initialize HFSI Counter MCU Clears all the MCU related HFSI Counters at one go 998 985 Init...

Page 355: ...08 2012 6 86 WorkCentre 5021 5019 6 3 20 Initial Issue General Procedures ...

Page 356: ...Down Tone Up Tone Down 14 Test Pattern Print 15 Checking and Repairing the Billing Counter 621 400 6 4 1 2 How to Enter the CE Diag Mode Procedure Enter the CE Diag Mode by the following procedure 1 Inform the customer that the machine will be temporarily unavailable for use inform that all Copy and Print Jobs will stop as it is going to be serviced 2 Disconnect the machine from the customer s net...

Page 357: ...ber Entry screen to perform the var ious Diagnostics 6 4 1 3 How to Exit from the CE Diag Mode CAUTION Do not leave the machine unattended while it is in the CE Diag Mode Procedure At the Chain Link Number Entry press the 0 key and the Start button to exit from the CE Diag Mode Exiting from the CE Diag Mode will automatically reboot the machine ...

Page 358: ...08 2012 6 89 WorkCentre 5021 5019 6 4 1 3 General Procedures Initial Issue ...

Page 359: ...08 2012 6 90 WorkCentre 5021 5019 6 4 1 3 Initial Issue General Procedures ...

Page 360: ...he Start button transitions to the Check Initialization screen At this time the CLR and the Start button will be flashing Figure 1 j0lj64003 3 Pressing the Start button starts the initialization of the Fault History An animation will be displayed to indicate that it is in progress Figure 2 j0lj64004 4 When the initialization has completed successfully End will flash twice remain ON to indicate the...

Page 361: ...ag Mode and input 999 970 in the Chain Link 2 Pressing the Start button transitions to the Check Initialization screen At this time the CLR and the Start button will be flashing Figure 1 j0lj64003 3 Pressing the Start button starts the initialization of the DATA All Delete An animation will be displayed to indicate that it is in progress Figure 2 j0lj64004 4 When the initialization has completed s...

Page 362: ...ssing the Start button when an NVM Read value is being displayed causes the currently displayed setting value to disappear and displays the cursor for inputting the setting value that it is to be changed to Figure 2 j0lj64006 2 Input the setting value by using the keypad causes the LED of the Start button to flash and prompt for a confirmation To input a negative value press the Cancel Scan Jobs b...

Page 363: ...log Monitor Code refer to 6 3 3 in Chapter 6 Procedure 1 Enter the CE Diag Mode 2 Input the Chain Link No and press the Start button 3 The current analog value is displayed The analog value is refreshed once every 1 3 second Figure 1 j0lj64011 For the analog value of 1000 to 1099 only the lower 3 digits are displayed Example 1099 is displayed as 099 Figure 2 j0lj64013 4 Pressing the Stop button ca...

Page 364: ...eted 4 Pressing the Clear All button returns you to the Chain Link Number Entry screen 6 4 2 5 NVM Initialize Purpose Returns the NVM to its default values Procedure 1 Enter the CE Diag Mode 2 Input the Chain Link No of the item to initialize 3 Pressing the Start button transitions to the Check Initialization screen At this time the CLR and the Start button will be flashing Figure 1 j0lj64003 4 Pr...

Page 365: ...efer to 6 3 1 and 6 3 2 in Chapter 6 Procedure Input Component Check 1 Enter the CE Diag Mode 2 Input the Chain Link No and press the Start button The value is refreshed in 1 3 second 3 The result of Input Check is displayed as HI for High Level and LO for Low Level Example of High Level Figure 1 j0lj64007 4 Pressing the Stop button causes the End to flash twice remain ON to indicate that the Inpu...

Page 366: ...n be set from and displayed on the CE Mode Procedure 1 Enter the CE Diag Mode and input 999 980 in the Chain Link 2 Set the Paper Size using the Paper Supply button 3 Pressing the Start button prints the Maintenance Report using the following settings 1 Sided Print fixed The Maintenance Report cannot be printed using 2 Sided Quantity 1 fixed 4 An animation will be displayed when this is in progres...

Page 367: ...ce Report Procedure 1 Enter the CE Diag Mode and input 998 982 in the Chain Link 2 Pressing the Start button transitions to the Check Initialization screen At this time the CLR and the Start button will be flashing Figure 1 j0lj64003 3 Pressing the Start button starts the clearing of all HFSI Counter An animation will be displayed to indicate that it is in progress Figure 2 j0lj64004 4 When the cl...

Page 368: ...4 Pressing Clear and then Start clears the read value of the HFSI Counter to 0 5 Pressing the Clear All button returns you to the Chain Link Number Entry screen 6 4 2 10 Jam Counter Reset Purpose To clear all the Jam Counters at one go Check the completed Jam Counter Reset at the Paper Jam History of ERROR History Report Procedure 1 Enter the CE Diag Mode and input 998 981 in the Chain Link 2 Pres...

Page 369: ...creen 6 4 2 11 DRUM Counter Reset Purpose To reset the Drum Counter NOTE Check the completed Drum Counter Reset at 6 4 2 7 Maintenance Report Procedure 1 Enter the CE Diag Mode and input 950 807 in the Chain Link 2 Pressing the Start button transitions to the Check Initialization screen At this time the CLR and the Start button will be flashing Figure 1 j0lj64003 3 Pressing the Start button starts...

Page 370: ... based on the output value of the ATC Sensor 6 4 2 13 Tone Up Down will be performed depending on the result NOTE For more details on the Toner Density Adjustment refer to ADJ 8 1 1 ATC Sensor Read Tone Up Down in Chapter 4 Procedure 1 Enter the CE Diag Mode and input 942 950 in the Chain Link 2 Pressing the Start button displays the initial screen for ATC Correction Target Value Value is 0 Figure...

Page 371: ...played on the UI The ATC Correction Target Value is displayed with a triangle mark at its heading Pressing the Original Size button will display the ATC Average Value and the ATC Correction Target Value alternately on the UI ATC Correction Target Value Figure 3 j0lj64010 ATC Average Value Figure 4 j0lj64011 5 Pressing the Clear All button returns you to the Chain Link Number Entry screen ...

Page 372: ...Up arrow Down arrow to set the number of blank paper to be output 1 to 20 sheets 7 You can change the Tray and the Paper Size by pressing the Paper Supply and the Size buttons NOTE The Paper Size can be changed by pressing and holding down the Size button Pressing the Start button after the change returns you to the settings screen 8 Pressing the Start button displays the animation to indicate tha...

Page 373: ... can only be output on A3 3 The default values for the setting screen are Quantity 1 Tray 1 and 1 to 1 Sided 4 Select the Quantity Paper Supply and 2 to 1 Sided NOTE The Quantity can be specified up to 2 digits with the maximum of 99 5 Pressing the Start button outputs the test pattern An animation will be displayed to indi cate that it is being output Figure 1 j0lj64012 Table 1 Chain Link Type Ov...

Page 374: ...U AIO Controller PWB and the Mounted Backup EEP ROM in the PWB Figure 1 j0lj41804 When the power is turned ON the Billing Meter values that is stored in the EEP ROM at the 2 locations will be checked If the values at the 2 locations are found to be different the error code 116 334 will be displayed Procedure 1 Enter the CE Diag Mode and input 621 400 in the Chain Link to perform NVM matching 2 Inp...

Page 375: ...019 6 4 2 15 Initial Issue General Procedures 3 Pressing the Start button displays the animation to indicate that it is in progress Figure 2 j0lj64009 4 Pressing the Clear All button returns you to the Chain Link Number Entry screen ...

Page 376: ...ag are malfunctioning etc Jam Counter Reset Err E 2 The Chain Link that was input is incorrect an unused Chain Link for an option that is not installed Err E 4 Unable to perform the function as the parts that are the target for the Diag are malfunctioning etc HFSI Counter Reset Err E 2 The Chain Link that was input is incorrect an unused Chain Link for an option that is not installed Err E 4 Unabl...

Page 377: ...08 2012 6 108 WorkCentre 5021 5019 6 4 3 Initial Issue General Procedures ...

Page 378: ...urn to default display after 2 min 5 Return to default display after 3 min 6 Return to default display after 4 min 103 Timer Operating Timer 1 240 10 O sec 104 Timer No Next Document Timer 1 4 2 O 1 Scan Complete in 20 s 2 Scan Complete in 30 s 3 Scan Complete in 60 s 4 Scan Complete in 90 s 105 Timer Job Cancel Timer 600 0 60 5940 O 0 Feature Disabled s 106 Timer Job End Screen Display Timer 1 10...

Page 379: ...4SEF 211 Locale Information Exclusive Document Size Switching in AP GCO Paper Size Group 0 2 0 O 0 B5SEF 1 B5SEF 2 16K SEF 400 TOOLS_MODE Entry Password 1st Digit 0 9 1 O The 1st digit highest order digit number of the KO Password 401 TOOLS_MODE Entry Password 2nd Digit 0 9 1 O The 2nd digit number of the KO Password 402 TOOLS_MODE Entry Password 3rd Digit 0 9 1 O The 3rd digit number of the KO Pa...

Page 380: ...00 impressions 613 Copy Impressions Limit for User 3 in Multi Account Mode 0 255 0 O 0 No limit Unit 1000 impressions 614 Copy Impressions Limit for User 4 in Multi Account Mode 0 255 0 O 0 No limit Unit 1000 impressions 615 Copy Impressions Limit for User 5 in Multi Account Mode 0 255 0 O 0 No limit Unit 1000 impressions 616 Copy Impressions Limit for User 6 in Multi Account Mode 0 255 0 O 0 No l...

Page 381: ...lt Density Adjustment 0 5 2 O 0 Lighten 2 1 Lighten 1 2 Normal 3 Darken 1 4 Darken 2 5 Toner Save 3006 Copy Job UI Default Settings Default Sharpness 0 4 2 O 0 Soften 2 1 Soften 1 2 Normal 3 Sharpen 1 4 Sharpen 2 3007 Copy Job UI Default Settings Default Background Suppression 0 1 1 O 0 AE Off 1 AE On 3008 Copy Job UI Default Settings Default Document Size For PAPER_CLASS XC 16 1 2 5 7 9 10 14 16 ...

Page 382: ...7 9 11 14 16 18 20 23 134 O 1 11x17S 2 A3S 3 8K GCO S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 11 16K GCO S 14 B5S 16 8 5x11L 18 A4L 19 A5S 20 16K GCO L 23 B5L 134 Deemed Document Size 3008 Copy Job UI Default Settings Default Document Size For PAPER_CLASS DMO E 18 1 2 5 7 9 10 14 16 18 19 23 134 O 1 11x17S 2 A3S 5 B4S 6 8 5x14S 7 8 5x13S 9 A4S 10 8 5x11S 14 B5S 16 8 5x11L 18 A4L 19 A5S 23 B5L 1...

Page 383: ...hen Using SEF Document and SEF Paper 3 4 3 O 3 Flip on Long Edge 4 Flip on Short Edge 4000 Scan Job Control Parameter Default Sharpness Adjustment 0 4 2 O 0 Soften 2 1 Soften 1 2 Normal 3 Sharpen 1 4 Sharpen 2 4002 Scan Job Control Parameter Background Suppression Level Adjustment 0 4 1 O 0 Level 1 1 Level 2 2 Level 3 3 Level 4 4 Level 5 7000 Copy Counter 0 10000 000 0 X The counter for Copy Job 7...

Page 384: ...or User 7 in Multi Account Mode 0 10000 00 0 X 0 7009 Completed Copy Impressions for User 8 in Multi Account Mode 0 10000 00 0 X 0 7010 Completed Copy Impressions for User 9 in Multi Account Mode 0 10000 00 0 X 0 7011 Completed Copy Impressions for User 10 in Multi Account Mode 0 10000 00 0 X 0 Table 1 KO PROGRAM LIST Tools P Name Min Max Default Infrequent Range Write by KO Description ...

Page 385: ...ation ESS MCU IIT and ESS MCU DADF 7 41 CH3 2 PWB Communication ESS MCU STM and ESS MCU NET 7 42 CH3 3 Electric Billing 7 43 Chain 4 Start Print Power CH4 1 Main Drive Control 7 45 Chain 5 Document Transportation CH5 1 DADF Interlock and Document Setting 7 47 CH5 2 Document Size Sensing 1 of 2 7 48 CH5 3 Document Size Sensing 2 of 2 7 49 CH5 4 Document Feeding 7 50 CH5 5 Document Scan Invert and E...

Page 386: ...n Power Switch J7 8 8 AC Inlet P J10 4 7 Fusing Unit P J100 7 4 L H Cover Interlock Switch P J101 5 1 Front Cover Interlock Switch P J101C 9 2 Tray 2 Nudger Level Sensor 1TM P J102C 9 3 Tray 2 No Paper Sensor 1TM P J102 4 2 MSI No Paper Sensor P J103 4 10 Fusing Unit Exit Sensor P J104 4 1 Regi Sensor P J105 4 3 Tray 1 No Paper Sensor P J108 5 10 Front Cover Switch P J130 5 3 ROS Motor P J140 5 6 ...

Page 387: ...8 DADF PWB P J753 2 7 DADF PWB P J754 2 4 DADF PWB P J756 2 5 DADF PWB to Exit Nip Release Solenoid P J758 2 6 DADF PWB Table 1 Plug Jack Location List P J Fig Item Remarkes where to Connect P J759 2 3 DADF PWB P J760 2 2 DADF PWB P J761 2 1 DADF PWB P J764 1 3 Document Tray Size Sensor 1 P J765 1 4 Document Tray Size Sensor 2 P J766 1 6 DADF Tray Set Guide Sensor 3 P J767 1 5 DADF Tray Set Guide ...

Page 388: ...08 2012 7 5 WorkCentre 5021 5019 7 1 2 Wiring Data Initial Issue 7 1 2 Plug Jack Location Figure 1 DADF 1 of 2 j0lj71001 Figure 2 DADF 2 of 2 j0yg71002 ...

Page 389: ...08 2012 7 6 WorkCentre 5021 5019 7 1 2 Initial Issue Wiring Data Figure 3 IIT UI j0lj71003 Figure 4 L H Unit MSI Fusing Unit j0lj71004 ...

Page 390: ...08 2012 7 7 WorkCentre 5021 5019 7 1 2 Wiring Data Initial Issue Figure 5 ROS Unit DRUM Cartridge j0yg71005 Figure 6 ESS MCU PWB j0yg71006 ...

Page 391: ...08 2012 7 8 WorkCentre 5021 5019 7 1 2 Initial Issue Wiring Data Figure 7 Rear Location 1 of 2 Net I F PWB Option j0yg71007 Figure 8 Rear Location 2 of 2 j0lj71008 ...

Page 392: ...08 2012 7 9 WorkCentre 5021 5019 7 1 2 Wiring Data Initial Issue Figure 9 1TM 1 of 2 j0lj71009 Figure 10 1TM 2 of 2 j0lj71010 ...

Page 393: ...08 2012 7 10 WorkCentre 5021 5019 7 1 2 Initial Issue Wiring Data ...

Page 394: ...08 2012 7 11 WorkCentre 5021 5019 7 2 1 1 Wiring Data Initial Issue 7 2 1 1 ACH Figure 1 j0yg720101 ...

Page 395: ...08 2012 7 12 WorkCentre 5021 5019 7 2 1 2 Initial Issue Wiring Data 7 2 1 2 ACN Figure 1 j0yg720102 ...

Page 396: ...08 2012 7 13 WorkCentre 5021 5019 7 2 1 3 Wiring Data Initial Issue 7 2 1 3 2 5VDC 3 3VDC Figure 1 j0yg720103 ...

Page 397: ...08 2012 7 14 WorkCentre 5021 5019 7 2 1 4 Initial Issue Wiring Data 7 2 1 4 5VDC 1 Figure 1 j0yg720104 ...

Page 398: ...08 2012 7 15 WorkCentre 5021 5019 7 2 1 5 Wiring Data Initial Issue 7 2 1 5 5VDC 2 Figure 1 j0yg720105 ...

Page 399: ...08 2012 7 16 WorkCentre 5021 5019 7 2 1 6 Initial Issue Wiring Data 7 2 1 6 5V RTN 1 Figure 1 j0yg720106 ...

Page 400: ...08 2012 7 17 WorkCentre 5021 5019 7 2 1 7 Wiring Data Initial Issue 7 2 1 7 5V RTN 2 Figure 1 j0yg720107 ...

Page 401: ...08 2012 7 18 WorkCentre 5021 5019 7 2 1 8 Initial Issue Wiring Data 7 2 1 8 24VDC 1 Figure 1 j0yg720108 ...

Page 402: ...08 2012 7 19 WorkCentre 5021 5019 7 2 1 9 Wiring Data Initial Issue 7 2 1 9 24VDC 2 Figure 1 j0yg720109 ...

Page 403: ...08 2012 7 20 WorkCentre 5021 5019 7 2 1 10 Initial Issue Wiring Data 7 2 1 10 24V RTN Figure 1 j0yg720110 ...

Page 404: ...08 2012 7 21 WorkCentre 5021 5019 7 2 1 11 Wiring Data Initial Issue 7 2 1 11 IIT 3 3VDC 5VDC 24VDC Figure 1 j0yg720111 ...

Page 405: ...08 2012 7 22 WorkCentre 5021 5019 7 2 1 12 Initial Issue Wiring Data 7 2 1 12 IIT 3 3V 5V 24V RTN Figure 1 j0yg720112 ...

Page 406: ...08 2012 7 23 WorkCentre 5021 5019 7 2 56 1 Wiring Data Initial Issue 7 2 56 1 DADF 5VDC Figure 1 j0yg725601 ...

Page 407: ...08 2012 7 24 WorkCentre 5021 5019 7 2 56 2 Initial Issue Wiring Data 7 2 56 2 DADF 5V RTN Figure 1 j0yg725602 ...

Page 408: ...08 2012 7 25 WorkCentre 5021 5019 7 2 56 3 Wiring Data Initial Issue 7 2 56 3 DADF 24VDC Figure 1 j0yg725603 ...

Page 409: ...08 2012 7 26 WorkCentre 5021 5019 7 2 56 4 Initial Issue Wiring Data 7 2 56 4 DADF 24V RTN Figure 1 j0yg725604 ...

Page 410: ...lly described on the same page Figure 2 9051 This symbol is used to refer to test data usually on the same page for reference in case the voltage value shown on the BSD id different from the measured value PL 7 7 This symbol is used to refer to the Parts List PL stands for Parts List and 7 7 denotes Plate No This shows the appropriate part is shown on the indicated plate This symbol is added to al...

Page 411: ...l line is connected to a specific location in another sheet shown at lower right of the BSD This example shows the destination the signal line goes to is marked in Zone A 2 in CH8 5 Figure 13 9046 This symbol shows a signal line is connected to a specific location in another sheet shown at lower right of the BSD This example shows the location the signal line starts from is marked in Zone H 4 in C...

Page 412: ...bol Description Figure 28 9067 This symbol shows that an electrically conductive material such as a leaf spring and a plate is used for connection Figure 29 4001 This symbol shows the part the arrow points to has been modified by 1V Figure 30 4002 This symbol shows the part the arrow points to has not been modified by 1V It still has the previous configuration Figure 31 5005 This symbol shows the ...

Page 413: ... L and that when paper is not sensed the signal level is H with the voltage 5VDC Output Component Figure 2 9073 The example indicates that when the component is ON the signal level is L and that when it is OFF the signal level is H with the voltage 24VDC Figure 35 9076 This symbol shows the Cheater type of Interlock Switch Figure 36 9077 This symbol shows the Chip Fuse Table 1 Symbol Description ...

Page 414: ...e of them are therefore different from H L displayed on the PSW Wire Color Wires are distinguished by color in port of the BSDs for this model The colors of wires are shown below the signal lines in their respective abbreviations listed below Figures on the BSDs The grayed out portion of the figure shows the path from Motoror Solenoid to parts to drive Table 1 LVPS Voltage Level Range LVPS 5VDC Al...

Page 415: ...08 2012 7 32 WorkCentre 5021 5019 4 5 Initial Issue Wiring Data ...

Page 416: ...08 2012 7 33 WorkCentre 5021 5019 CH1 1 Wiring Data Initial Issue CH1 1 Main Power On and M C Power Control Figure 1 j0yg730101 ...

Page 417: ...08 2012 7 34 WorkCentre 5021 5019 CH1 2 Initial Issue Wiring Data CH1 2 DC Power Generation 5VDC Figure 1 j0yg730102 ...

Page 418: ...08 2012 7 35 WorkCentre 5021 5019 CH1 3 Wiring Data Initial Issue CH1 3 DC Power Generation 24VDC Figure 1 j0yg730103 ...

Page 419: ...08 2012 7 36 WorkCentre 5021 5019 CH1 4 Initial Issue Wiring Data CH1 4 IIT DADF DC Power Distribution Figure 1 j0yg730104 ...

Page 420: ...08 2012 7 37 WorkCentre 5021 5019 CH1 5 Wiring Data Initial Issue CH1 5 Power Interlock Switching 1 of 2 Figure 1 j0yg730105 ...

Page 421: ...08 2012 7 38 WorkCentre 5021 5019 CH1 6 Initial Issue Wiring Data CH1 6 Power Interlock Switching 2 of 2 Figure 1 j0yg730106 ...

Page 422: ...08 2012 7 39 WorkCentre 5021 5019 CH2 1 Wiring Data Initial Issue CH2 1 Control Panel Figure 1 j0yg730201 ...

Page 423: ...08 2012 7 40 WorkCentre 5021 5019 CH2 1 Initial Issue Wiring Data ...

Page 424: ...08 2012 7 41 WorkCentre 5021 5019 CH3 1 Wiring Data Initial Issue CH3 1 PWB Communication ESS MCU IIT and ESS MCU DADF Figure 1 j0yg730301 ...

Page 425: ...08 2012 7 42 WorkCentre 5021 5019 CH3 2 Initial Issue Wiring Data CH3 2 PWB Communication ESS MCU STM and ESS MCU NET Figure 1 j0yg730302 ...

Page 426: ...08 2012 7 43 WorkCentre 5021 5019 CH3 3 Wiring Data Initial Issue CH3 3 Electric Billing Figure 1 j0yg730303 ...

Page 427: ...08 2012 7 44 WorkCentre 5021 5019 CH3 3 Initial Issue Wiring Data ...

Page 428: ...08 2012 7 45 WorkCentre 5021 5019 CH4 1 Wiring Data Initial Issue CH4 1 Main Drive Control Figure 1 j0yg730401 ...

Page 429: ...08 2012 7 46 WorkCentre 5021 5019 CH4 1 Initial Issue Wiring Data ...

Page 430: ...08 2012 7 47 WorkCentre 5021 5019 CH5 1 Wiring Data Initial Issue CH5 1 DADF Interlock and Document Setting Figure 1 j0yg730501 ...

Page 431: ...08 2012 7 48 WorkCentre 5021 5019 CH5 2 Initial Issue Wiring Data CH5 2 Document Size Sensing 1 of 2 Figure 1 j0yg730502 ...

Page 432: ...08 2012 7 49 WorkCentre 5021 5019 CH5 3 Wiring Data Initial Issue CH5 3 Document Size Sensing 2 of 2 Figure 1 j0yg730503 ...

Page 433: ...08 2012 7 50 WorkCentre 5021 5019 CH5 4 Initial Issue Wiring Data CH5 4 Document Feeding Figure 1 j0yg730504 ...

Page 434: ...08 2012 7 51 WorkCentre 5021 5019 CH5 5 Wiring Data Initial Issue CH5 5 Document Scan Invert and Exit Transportation Figure 1 j0yg730505 ...

Page 435: ...08 2012 7 52 WorkCentre 5021 5019 CH5 6 Initial Issue Wiring Data CH5 6 Document Path Figure 1 j0yg730506 ...

Page 436: ...08 2012 7 53 WorkCentre 5021 5019 CH5 7 Wiring Data Initial Issue CH5 7 Document Transmission Figure 1 j0yg730507 ...

Page 437: ...08 2012 7 54 WorkCentre 5021 5019 CH5 7 Initial Issue Wiring Data ...

Page 438: ...08 2012 7 55 WorkCentre 5021 5019 CH6 1 Wiring Data Initial Issue CH6 1 Document Illumination Figure 1 j0yg730601 ...

Page 439: ...08 2012 7 56 WorkCentre 5021 5019 CH6 2 Initial Issue Wiring Data CH6 2 Carriage Control Figure 1 j0yg730602 ...

Page 440: ...08 2012 7 57 WorkCentre 5021 5019 CH6 3 Wiring Data Initial Issue CH6 3 Image Input Figure 1 j0yg730603 ...

Page 441: ...08 2012 7 58 WorkCentre 5021 5019 CH6 4 Initial Issue Wiring Data CH6 4 Laser Control Figure 1 j0yg730604 ...

Page 442: ...08 2012 7 59 WorkCentre 5021 5019 CH7 1 Wiring Data Initial Issue CH7 1 Tray 2 Sensing 1TM Figure 1 j0yg730701 ...

Page 443: ...08 2012 7 60 WorkCentre 5021 5019 CH7 2 Initial Issue Wiring Data CH7 2 Tray 1 Paper Stacking Figure 1 j0yg730702 ...

Page 444: ...08 2012 7 61 WorkCentre 5021 5019 CH7 3 Wiring Data Initial Issue CH7 3 Tray 2 Paper Stacking 1TM Figure 1 j0yg730703 ...

Page 445: ...08 2012 7 62 WorkCentre 5021 5019 CH7 4 Initial Issue Wiring Data CH7 4 MSI Paper Stacking Figure 1 j0yg730704 ...

Page 446: ...08 2012 7 63 WorkCentre 5021 5019 CH8 1 Wiring Data Initial Issue CH8 1 Tray 1 and MSI Paper Transportation Figure 1 j0yg730801 ...

Page 447: ...08 2012 7 64 WorkCentre 5021 5019 CH8 2 Initial Issue Wiring Data CH8 2 Tray Module Paper Transportation 1TM Figure 1 j0yg730802 ...

Page 448: ...08 2012 7 65 WorkCentre 5021 5019 CH8 3 Wiring Data Initial Issue CH8 3 Registration Figure 1 j0yg730803 ...

Page 449: ...08 2012 7 66 WorkCentre 5021 5019 CH8 4 Initial Issue Wiring Data CH8 4 Paper Path Figure 1 j0yg730804 ...

Page 450: ...08 2012 7 67 WorkCentre 5021 5019 CH9 1 Wiring Data Initial Issue CH9 1 Xero Life Control Figure 1 j0yg730901 ...

Page 451: ...08 2012 7 68 WorkCentre 5021 5019 CH9 2 Initial Issue Wiring Data CH9 2 Charging Exposure and Development Figure 1 j0yg730902 ...

Page 452: ...08 2012 7 69 WorkCentre 5021 5019 CH9 3 Wiring Data Initial Issue CH9 3 Toner Dispense and Toner Life Control Figure 1 j0yg730903 ...

Page 453: ...08 2012 7 70 WorkCentre 5021 5019 CH9 4 Initial Issue Wiring Data CH9 4 Image Transfer and Stripping Figure 1 j0yg730904 ...

Page 454: ...08 2012 7 71 WorkCentre 5021 5019 CH10 1 Wiring Data Initial Issue CH10 1 Fusing Heat Control 1 of 2 Figure 1 j0yg731001 ...

Page 455: ...08 2012 7 72 WorkCentre 5021 5019 CH10 2 Initial Issue Wiring Data CH10 2 Fusing Heat Control 2 of 2 Figure 1 j0yg731002 ...

Page 456: ...08 2012 7 73 WorkCentre 5021 5019 CH10 3 Wiring Data Initial Issue CH10 3 Fusing Figure 1 j0yg731003 ...

Page 457: ...08 2012 7 74 WorkCentre 5021 5019 CH10 4 Initial Issue Wiring Data CH10 4 Exit and Duplex Paper Transportation Figure 1 j0yg731004 ...

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