Problem solving
WorkCentre 5019/5021
User Guide
11-11
The paper is
wrinkled.
The paper is unsuitable.
Replace the paper with new paper.
Paper has been added to the
paper loaded.
The paper is damp.
Text is blurry.
The paper is unsuitable.
Replace the paper with new paper.
Paper has been added to the
paper loaded.
The paper is damp.
White or color
patches appear
vertically.
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the drum cartridge
on
page 10-7.
The toner cartridge has run
out of toner.
Replace the toner cartridge with a new one.
Refer to
Replacing the toner cartridge
on
page 10-3.
The printout is
slanted.
The paper cassette's paper
guides are not aligned to the
correct position.
Align the horizontal and vertical paper
guides properly.
Refer to
Loading paper in Trays 1 and 2
(optional)
on page 4-7.
Refer to
Loading paper in the Bypass tray
on
page 4-9.
Symptom
Possible cause
Remedy
Paper feed direction
Summary of Contents for WorkCentre 5019
Page 1: ...September 2012 702P00733 WorkCentre 5019 5021 User Guide...
Page 22: ...Before using the machine WorkCentre 5019 5021 User Guide 1 16...
Page 48: ...Product overview WorkCentre 5019 5021 User Guide 3 22...
Page 94: ...Scan WorkCentre 5019 5021 User Guide 6 8...
Page 98: ...Print WorkCentre 5019 5021 User Guide 7 4...
Page 118: ...Machine status WorkCentre 5019 5021 User Guide 9 6...
Page 168: ...Problem solving WorkCentre 5019 5021 User Guide 11 38...
Page 178: ...Appendix WorkCentre 5019 5021 User Guide 12 10...
Page 182: ...Index WorkCentre 5019 5021 User Guide iv...
Page 183: ......
Page 184: ......
