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Solving Printing Problems
5-10
❖
DocuPrint P14 User Guide
Table 5.1
Printer Operation Problems
Problem
Possible Cause
Remedy
The printer does
not print.
Your printer is not selected as
the default printer.
Select DocuPrint P14 PCL 5e, P14 PCL 6, or
P14 PS as your default printer. See the
section
The front cover may be open.
Make sure that all covers are closed
securely.
The printer cable is not
connected properly.
Check the connection.
The printer cable is defective.
Swap the cable with one known to work. If
printing is now possible, replace the bad
cable.
The port setting is incorrect.
Check the Windows printer settings to make
sure that the print job is being sent to the
correct port (for example, LPT1)
The laser print cartridge is not
installed properly.
Remove and reinsert the laser print
cartridge.
A paper jam has occurred.
Clear the paper jam. See the section
The printer may be configured
incorrectly.
Check the application to make sure that all
print settings are correct.
The printer driver may be
incorrectly installed.
Delete the printer driver, and reinstall the
printer driver. Try printing a configuration
sheet.
Table 5.1 Page 1 of 4
Summary of Contents for DocuPrint P14
Page 1: ...The Xerox DocuPrint P14 Personal Laser Printer User Guide ...
Page 97: ...Appendix A Printer Specifications A 1 Printer Specifications A p p e n d i x A ...
Page 100: ...A 4 DocuPrint P14 User Guide ...
Page 116: ...Operational Safety B 16 DocuPrint P14 User Guide ...
Page 120: ...Energy Star C 4 DocuPrint P14 User Guide ...
Page 132: ...D 12 DocuPrint P14 User Guide ...
Page 133: ......