Xerox DocuPrint N2825, Information Manual

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Windows Troubleshooting
4-26
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DocuPrint Technical Information Guide
Windows NT 4.0
Troubleshooting
(TCP/IP)
This troubleshooting section assumes:
• You have verified the operation of the printer using the
procedures found in Chapter 2: Connecting to Your
Network .
• You have loaded a DocuPrint PCL or PostScript print
driver.
• You have printed and retained a current copy of the
Configuration Sheet.
1 Verify these items in the Ethernet Menu area of the
Configuration Sheet:
• IP Address Resolution: is set to DHCP, Control Panel, or
RARP/BOOTP (depending on your network
configuration).
• Current IP Address: is set correctly (note this address if
it is assigned dynamically).
• Subnet Mask: is set correctly (if used).
• Default Gateway: is set correctly (if used).
Check the LPR and AppSocket settings and verify they are
set as desired. These settings are not critical to operation
but provide some security and usability features.
2 Verify the PDL in the Ethernet Menu area of the
Configuration Sheet:
• Interpreters: PCL or PostScript (depending on your
driver).
3 From the server desktop use the right mouse button and
select Network Neighborhood then with the left mouse
button select Properties from the cascade menu.
4 The Network dialog will appear. Select the Protocols tab.
5 Check the list of installed network protocols for the
following item:
• TCP/IP Protocol