Xerox DocuPrint 3055 User Manual Download Page 138

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138

6 Troubleshooting

Paper Jams in the Fuser Unit

Pull the front cover release levers ("A") on
both sides of the printer towards you and
open the front cover.

Open the top cover.

As necessary, hold the lever on the right
side of the fuser cover and open the fuser
cover.

Important

• The fuser is hot. Do not touch areas with labels

indicating high temperature and those surrounding the
labels. Otherwise, you can get burnt.

While holding the cover open, use your
other hand to remove the jammed paper.

Close the top cover and then the front
cover.

Important

• When closing the front cover, be careful not to get your

fingers caught between (the left, right, top, or bottom
edge of) the cover and the printer.

Summary of Contents for DocuPrint 3055

Page 1: ...DocuPrint 3055 2065 User Guide...

Page 2: ...instructions before performing the required procedures It may be a legal offence to print currency notes certificates of stocks and securities or any other documents of similar nature regardless of wh...

Page 3: ...recautions that must be followed during operation To get the most out of this printer and to use it effectively be sure to read this guide before use This guide assumes you are familiar with computers...

Page 4: ...Panel Lock Controls access to the control panel by password entry Print User Control Controls access to the printer by the Authentication feature Data Reception Control Controls access to the printer...

Page 5: ...4 2 1 Main Components and Functions 34 Main Unit 34 Control Panel 37 Control Panel Display 38 2 2 Switching On Off the Power 39 Switching On the Power 39 Switching Off the Power 39 2 3 About the Circu...

Page 6: ...Extending the Extension Output Tray 88 Changing the Paper Types of the Trays 89 Setting the Paper Sizes of the Trays 90 Auto Tray Selection Feature 92 5 Control Panel Menus 93 5 1 Overview of the Comm...

Page 7: ...g the Authentication and Auditron Administration Features 182 Registering Login Information on the Printer 183 7 9 Cleaning the Printer 187 Cleaning the Exterior 187 Cleaning the Rib Plate 188 Cleanin...

Page 8: ...rious print features It also covers the control panel menus troubleshooting tips and maintenance information This guide is on the CD ROM of the Driver CD Kit under Model specific Manual PDF Document C...

Page 9: ...w to load paper in the printer 5 Control Panel Menus Describes the control panel menus and how to configure them 6 Troubleshooting Contains problem solving procedures that help quickly resolve problem...

Page 10: ...an be printed from the printer The names of the keys on your computer keyboard or the hardware buttons or lamps on the printer s control panel The hierarchies of the menus on the control panel display...

Page 11: ...eceptacle If you do not know whether an outlet is grounded consult a qualified electrician This equipment is to be used on a branch circuit or outlet that has larger capacity than rated ampere and vol...

Page 12: ...r can deform the plug and cause fire When unplugging the machine grasp the plug instead of the cord Pulling on a cord can damage the cord and cause fire or electric shocks Always switch off and unplug...

Page 13: ...Humidity 35 85 When the product is left in a freezing cold room and the room is rapidly warmed up by heater it can generate water drops inside the machine and cause a partial deletion on printing Ope...

Page 14: ...light exposure With specific regard to laser safety the equipment complies with performance standards for laser products set by government national and international agencies as a Class 1 laser produc...

Page 15: ...se mouth with water and drink plenty of water Consult a physician immediately When replacing the print cartridge be careful not to spill the toner In case of any toner spills avoid contact with skin a...

Page 16: ...ution Labels Be sure to follow the warning and caution labels placed on the machine Do not touch areas with labels indicating high voltage or temperature This can cause an electric shock or burn CAUTI...

Page 17: ...installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communicati...

Page 18: ...the Models Other than those Available in China This product network expansion card optional includes RSA BSAFE encryption software from RSA Security Inc JPEG Code Our printer software uses some of the...

Page 19: ...les of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or tradem...

Page 20: ...the printer and a computer can be connected using the following methods Parallel connection Connecting the printer and a computer using a parallel cable default Enable USB connection Connecting the p...

Page 21: ...be set up also in the following environments NetWare Used when sharing and managing the printer using a NetWare server default Enable SMB Used when printing using a Windows network default Enable IPP...

Page 22: ...ed USB Print Utility can be installed from the CD ROM of the Driver CD Kit included with the printer 3 Supported on Windows 98 Second Edition or later 4 On Windows 95 98 Me TCP IP Direct Print Utility...

Page 23: ...o the connector using the metal pieces on both sides of the connector 3 Plug the other end of the parallel cable into your computer 4 Switch the printer on USB Connection When using USB connection ins...

Page 24: ...traight type network cable that supports 100BASE TX or 10BASE T 1 Switch the printer off 2 Plug the network cable into the interface connector on the printer 3 Plug the other end of the network cable...

Page 25: ...rts Lists P 164 The printer can obtain its IP address also by using a BOOTP or RARP server If using a BOOTP or RARP server set Get IP Address to BOOTP or RARP If using a DHCP server the printer s IP a...

Page 26: ...is displayed 9 Confirm your selection by pressing the Eject Set button The display shows Reboot to apply settings for 3 seconds and returns to the setting screen You will reboot the printer after sett...

Page 27: ...accept the selection The current subnet mask is displayed 18 Enter the subnet mask in the same way you entered the IP address and press the Eject Set button to confirm your entry 19 Press the button t...

Page 28: ...5 Press the button until the desired protocol is displayed Example IPP 6 Press the button to select the protocol Port Status is displayed 7 Press the button to accept the selection The current setting...

Page 29: ...en the printer is on a TCP IP network Some of the control panel settings can be set also on the service s Properties tab Note CentreWare Internet Services cannot be used when your printer is a local p...

Page 30: ...such case the buttons are displayed as URL links For information on how to set up your web browser refer to the online help for the web browser If you want to change the display language of CentreWar...

Page 31: ...ion card optional is installed StatusMessenger The printer can notify its status via e mail to users who have been registered through this feature You can set the e mail addresses of the users and the...

Page 32: ...mber can be changed under the Properties tab Protocol Settings HTTP If you change the port number you must enter a colon and then the port number after the address When SSL TLS server communication is...

Page 33: ...tion HTML also when installing ContentsBridge Utility or other software Uninstalling a Print Driver and Other Software To Uninstall a Print Driver Your print driver can be uninstalled using the uninst...

Page 34: ...l or cleaning the feed rolls 5 Front cover Opened when replacing the print cartridge or clearing paper jams 6 Bypass tray Load paper here when printing using the bypass tray The bypass tray can accomm...

Page 35: ...ant Locking the ventilation hole causes heat build up in the printer which causes the printer to malfunction 3 USB connector Connects a USB cable to the printer 4 Parallel connector Connects a paralle...

Page 36: ...and pressure Important Do not touch the fuser unit while the printer is in operation The fuser unit becomes very hot during printing 3 Print cartridge A cartridge that integrates toner a photoconduct...

Page 37: ...printer is the Power Saver mode 6 Cancel Job button Pressed to stop printing 7 button Pressed to advance to the next menu item or option The button is used also when using the Secure Sample Print fea...

Page 38: ...tions installed Print Screen When the printer is printing or waiting for data the print screen is displayed on the display The following is an example of the print screen of when the printer is printi...

Page 39: ...fer to Error Messages in Alphabetical Order P 149 to remedy the error Switching Off the Power Important Do not switch the power off while the hard disk optional is being accessed Do not switch the pow...

Page 40: ...ESET button If the insulation condition of the printer is not recovered the circuit breaker trips again immediately In such case contact our Customer Support Center or your dealers Once a month switch...

Page 41: ...nter consumes less than 5 W in the Sleep mode and returns to the ready to print state in about 16 seconds when re activated Note You can program your printer to disable the Sleep mode unless your prin...

Page 42: ...ancel the document on the control panel Cancelling a Print Job being Printed Received on the Printer Press the Cancel Job button on the control panel This operation however does not cancel the page th...

Page 43: ...nter you can check the accessory configuration by printing out the Printer Settings list To use this feature enable the printer s SNMP port default Enable on the control panel On Windows NT 4 0 Window...

Page 44: ...ick Print 2 Select the printer from the Select Printer list box and then display the Properties dialog box On Windows XP WordPad clicking Preferences displays the dialog box 3 Click the desired tab an...

Page 45: ...a document and print the entire copies after verifying the print result Transparency Separators Automatically places separators between documents when printing on transparencies Favorites Allows you...

Page 46: ...uality do not use envelopes that are curled or twisted are stuck together or damaged have windows holes perforations cutouts or embossments use tie strings metal claps or metal folding bars have posta...

Page 47: ...lopes with Adhesive Flaps 1 Load the envelopes with the address side facing up and the edge with the flaps on your right Make sure that the flaps are closed 2 Adjust the paper guides to the size of th...

Page 48: ...ion 1 On the File menu click Print 2 Select the printer from the Select Printer list box and click Preferences 3 The Paper Output tab appears From Paper Source select Bypass Tray 4 From Paper Type for...

Page 49: ...ze from Output Size 8 As necessary click Booklet Poster Mixed Document Rotation and in the displayed dialog box set Image Rotation 180deg 9 Click OK to close the dialog box 10 Click OK to close the Pr...

Page 50: ...ncies in the Trays 1 4 1 Remove the paper tray from the printer and adjust the paper guides to the size of the transparencies 2 Load the transparencies in the tray with the print side facing up Make s...

Page 51: ...nter from the Select Printer list box and then click Preferences 3 The Paper Output tab appears From Paper Source select the tray where you loaded the transparencies 4 When Auto is selected select Tra...

Page 52: ...52 3 Print 7 On the Layout tab select the output paper size from Output Size 8 Click OK to close the Printing Preferences dialog box 9 Click Print in the Print dialog box to start printing...

Page 53: ...el Setting the wrong paper size can cause printer failure Note On Windows 2000 Windows XP or Windows Server 2003 only users with administrator level access can change the settings Users without admini...

Page 54: ...rt edge cannot be longer than the long edge and that the long edge cannot be shorter than the short edge even within the specified ranges 6 If giving a name to the paper size select Name Paper Size an...

Page 55: ...ication being used Consult the documentation for your application 1 On the File menu click Print 2 Select the printer from the Select Printer list box and click Preferences 3 The Paper Output tab appe...

Page 56: ...int 6 Click the Layout tab and from Output Size select the custom output size you registered 7 Click OK to close the Printing Preferences dialog box 8 Click Print in the Print dialog box to start prin...

Page 57: ...nt driver Printing by Setting the Paper Type on the Control Panel The following example shows how to print using the A4 size transparencies in portrait orientation loaded in the tray 1 Before requesti...

Page 58: ...but the actual type of the paper loaded is Transparency This method allows you to print using the paper type specified on the print driver regardless of the paper type set on the printer Important Whe...

Page 59: ...ng When the paper types of the trays are set correctly on the control panel you can request a job without specifying a paper tray on the print driver The printer can automatically select a paper tray...

Page 60: ...the desired paper type to be used 5 From Paper Size select the size of the document to be printed 6 Click the Layout tab and select the size of the output paper from Output Size 7 Click OK to close t...

Page 61: ...puter Note Whether or not to delete a Secure Print job after printing it can be specified when you print it from the control panel For more information refer to Operations on the Control Panel P 63 Se...

Page 62: ...e select Enter Document Name or Auto Retrieve When Enter Document Name is selected enter the desired document name in Document Name within 12 bytes When Auto Retrieve is selected the document name wil...

Page 63: ...you to enter a password is displayed 5 Enter your password using the and buttons Use the button to move the curser Note Enter the password set under Password in the Secure Print dialog box on your pri...

Page 64: ...ress the button and then press the Eject Set button If you want to save the document in the hard disk after printing press the button display Print and Save and proceed to Step 9 9 Press the button to...

Page 65: ...e print jobs cannot be printed when Secure Print Activate Feature is set to Disable on the control panel Printing Using the Sample Print Feature The following explains how to sample print a job To sam...

Page 66: ...ve Document Name select Enter Document Name or Auto Retrieve When Enter Document Name is selected enter the desired document name in Document Name within 12 bytes When Auto Retrieve is selected the do...

Page 67: ...s the button until the desired document name is displayed Note The document name is the name of up to 12 bytes set under Document Name in the Sample Print dialog box on your print driver When more tha...

Page 68: ...f printing the document select the desired option by pressing the button 9 Enter the print quantity using the button and press the Eject Set button to print the document The printing starts Specify Qu...

Page 69: ...ds such as lpr and ftp Note When using ContentsBridge Utility refer to the manual included on the CD ROM of the Driver CD Kit When using commands such as lpr and ftp refer to Printing PDF Files withou...

Page 70: ...print PDF files using lpr or ftp command you must enable the printer s LPD or FTP port on the control panel or CentreWare Internet Services default Enable Refer to LPD P 104 FTP P 112 Supported Opera...

Page 71: ...the printer s IP address is 192 168 1 100 The message shown as a example here is for DocuPrint 3055 C ftp 192 168 1 100 Enter key Connected to 192 168 1 100 220 FUJI XEROX DocuPrint 3055 User 192 168...

Page 72: ...d to e mails This feature is called E mail Print Setting the E mail Print Feature To use the E mail Print feature you must configure the servers on your network such as SMTP and POP3 servers Note Plea...

Page 73: ...he authentication method to be used on the SMTP server Login Name Set the login user name for the SMTP server Password Set the login password for the SMTP server POP3 Server Address Set the IP address...

Page 74: ...ge The following commands can be specified in the body message The subject can be whatever you like Example Follow these guidelines when entering commands on e mails Commands are not case sensitive If...

Page 75: ...we suppose that the printer s e mail address is printer1 example com and Password for Print Job is prtuser 1 To print the text in the body message 2 To print the document attached to the e mail Note W...

Page 76: ...ault on CentreWare Internet Services When E mail Send Authentication is valid the printer will not send confirmation e mails For information about E mail Send Authentication refer to the online help f...

Page 77: ...not bill you a flat rate or if you do not have full time access to the Internet you will be charged every time the printer retrieves data from the e mail server Make sure to connect the printer in an...

Page 78: ...y Note G S M gram per square meter refers to a weight in grams of one square meter of paper Paper Tray Paper Size Paper Type G S M Maximum Capacity Bypass tray A3 B4 A4 A4 B5 A5 11 17 8 5 13 8 5 14 8...

Page 79: ...25 10 5 Japanese Postcard 148 x 100 mm Pre paid Postcard 148 x 200 mm envelope Youkei 4 Choukei 3 COM 10 Monarch DL C5 custom size paper width 75 297 mm length 148 431 8 mm Plain 1 60 80 g m2 Plain 2...

Page 80: ...use with minimum see through C2r paper 70 g m2 Plain 70 recycled pulp paper EPR 67 g m2 Plain 70 or more recycled pulp paper WR100 paper 67 g m2 Plain 100 recycled pulp paper with the whiteness of bon...

Page 81: ...aper with surface treatments Paper that is coated with anti set off white powder micro powder Paper that has perforations Paper that uses ink that deteriorates with heat Photosensitive paper Carbon pa...

Page 82: ...Use the following guidelines when storing paper Paper Storage Environment Temperature 10 30 C Relative humidity 30 65 Paper Storage Guidelines Re wrap partly used packages of paper and store them awa...

Page 83: ...emove or add paper to the bypass tray while printing from the bypass tray Doing so can cause paper jams Do not place any objects other than paper on the bypass tray Do not push down the tray or apply...

Page 84: ...ver match the settings on the control panel For more information refer to Bypass Mode P 125 Feed Orientations for Envelopes in the Bypass Tray When loading envelopes in the bypass tray be sure to load...

Page 85: ...n how to extend or unextend a tray refer to Steps 2 and 3 in the following procedure If you do not need to extend or unextend a tray skip Steps 2 and 3 The following explains how to load paper in the...

Page 86: ...scape 5 Pinch the rear guide clip and slide it to the size of the paper Align the mark of the paper size with the mark on the guide 6 Load the paper with the print side facing up Note Do not fill pape...

Page 87: ...es in the Trays 1 4 When loading envelopes in the Trays 1 4 be sure to load them in the correct orientations Note When loading envelopes in the tray set the paper size dial to Important For best print...

Page 88: ...ing and poor print quality Note The paper type setting can be changed under Paper Type on the control panel You can also change the paper type from your print driver when requesting a print job You ca...

Page 89: ...he button until Paper Type is displayed 7 Press the button to accept the selection Tray 1 is displayed 8 Press the button until the desired paper tray is displayed and press the button to accept the s...

Page 90: ...ort is displayed 4 Press the button until Printer Settings is displayed 5 Press the button to accept the selection Substitute Tray is displayed 6 Press the button until Paper Size is displayed 7 Press...

Page 91: ...the button to accept the selection The current setting is displayed 15 Enter the width using the or button and press the Eject Set button to confirm your entry Example 297 mm 16 If setting other tray...

Page 92: ...inter not to display this message and have the printer print the job on paper almost identical or larger than the paper requested Substitute Tray feature If a tray runs out of paper during printing th...

Page 93: ...oftware kit optional is installed Each common menu is organized into the following structure common menu menu items items optional values The following is a portion of the hierarchical structure of th...

Page 94: ...nting the Reports Lists P 164 Meter Reading Displays the number of printed pages to date Checking the Meter Reading Meter P 179 Admin Menu Network Port Sets host interfaces and the settings required t...

Page 95: ...ade 3 minutes before becomes invalid Resetting a Value to Its Default To reset a value to its default display the value and press the and buttons simultaneously The value changes to its factory settin...

Page 96: ...m return to the previous screen by pressing the button To start over from the beginning press the Menu button 4 Press the button until System Settings is displayed 5 Press the button to accept the sel...

Page 97: ...5 1 Overview of the Common Menus 97 10 The setting is now complete Press the Menu button to return to the Ready to print screen Ready to print...

Page 98: ...he end of this guide Print Language The Print Language menu consists of four submenus ESC P PDF PCL and PostScript ESC P For information about the items under ESC P refer to the ESC P Emulation Settin...

Page 99: ...print mode to one of the followings Normal default Prints documents at standard speed with standard image quality High Quality Produces higher image quality than Normal but at a lower print speed High...

Page 100: ...m a set of 2 sided documents It correctly positions each page to produce output that when folded will be ordered read like a book Depending on the page structure Booklet cannot be used and Auto is use...

Page 101: ...printer waits for a print job If a time out occurs dur ing data reception the printer stops the reception and prints the data that has been received Specify the time out value in 1 minute increments O...

Page 102: ...s the number of printed pages on the control panel For details on the meter information and how to display it refer to Checking the Meter Reading Meter P 179 Admin Menu The Admin Menu menu consists of...

Page 103: ...al is installed Adobe Protocol Sets the PostScript communication protocol Auto Automatically detects the PostScript communication protocol Standard Select this when the communication protocol is in AS...

Page 104: ...method of processing data print language Auto default After receiving data from a computer the printer automatically detects its print language and processes the data accordingly See 1 on P 132 ESC P...

Page 105: ...P or IPX SPX Enable default Disable Note After changing this setting reboot the printer Print Mode Sets the method of processing data print language Auto default After receiving data from a computer t...

Page 106: ...default Disable Note After changing this setting reboot the printer Print Mode Sets the method of processing data print language Auto default After receiving data from a computer the printer automati...

Page 107: ...Mode Sets the method of processing data print language Auto default After receiving data from a computer the printer automatically detects its print language and processes the data accordingly See 1 o...

Page 108: ...r by printing it in ASCII codes hexadecimal format See 3 on P 132 Note PS appears only when the PostScript software kit optional is installed Adobe Protocol Sets the PostScript communication protocol...

Page 109: ...data from a computer the printer automatically detects its print language and processes the data accordingly See 1 on P 132 ESC P PDF PS PCL After receiving data from a computer the printer processes...

Page 110: ...Status SNMP IPX Setting Item Description Port Status Sets whether to enable or disable the SNMP port at printer start up If you selected Enable select also UDP or IPX Enable default Disable Note When...

Page 111: ...umber DHCP Automatically obtains the information from the DHCP server BOOTP Automatically obtains the information from the BOOTP RARP Automatically obtains the information from the RARP Note After cha...

Page 112: ...tem Description Port Status Sets whether to enable or disable the Internet Services port at printer start up Enable default Disable Note After changing this setting reboot the printer Network Port FTP...

Page 113: ...r port at printer start up Enable default Disable Note After changing this setting reboot the printer Network Port Ethernet Setting Item Description Ethernet Sets the communication speed and connector...

Page 114: ...ote After changing this setting reboot the printer Network Port Network Settings Network Settings Adobe Protocol Setting Item Description Adobe Protocol Sets the Adobe communication protocol Auto defa...

Page 115: ...Address Enter the IP addresses using numbers between 1 and 255 The first xxx however cannot be 127 or a number between 224 and 255 See 2 on P 132 Note After changing this setting reboot the printer No...

Page 116: ...em Settings The System Settings menu allows you to set basic printer behaviors Audio Tones Sets the audio tones that indicate various printer conditions such as errors Network Port HTTP SSL TLS HTTP S...

Page 117: ...t to generate an audio tone when a job finishes successfully On default Off Fault Tone Sets whether or not to generate an audio tone when a job finishes abnormally On default Off Alert Tone Sets wheth...

Page 118: ...ting Item Description Panel Lock Sets a password to control access to the menus Off default On Change Password Allows you to change the password Enter a new password 4 digit number The password takes...

Page 119: ...p Mode Timer Sets the amount of time before the printer enters the Sleep mode from the Low Power mode Specify the value in 1 minute increments See 2 on P 132 1 Minutes to 120 Minutes default 5 Minutes...

Page 120: ...sided or 2 sided 1 Sided default 2 Sided Note 2 Sided Report appears only when the duplex unit optional is installed System Settings Banner Sheet Banner Sheet Insert Position Banner Sheet Specify Tra...

Page 121: ...System Settings Overwrite HDD Setting Item Description Overwrite HDD Sets whether to overwrite the data stored in the internal hard disk optional when the internal hard disk is installed If overwriti...

Page 122: ...int Interrupt Print Setting Item Description Activate Feature Sets whether to permit printing of Secure Sample Print jobs from the control panel Enable default Permits users to print Secure Sample Pri...

Page 123: ...can be stored in the memory and gives them priority over other jobs Interrupt printing will not be performed unless the printer has sufficient memory to store interrupt print jobs Enable Limits the n...

Page 124: ...ocuments at 100 zoom ratio Closest Size Switches to another paper tray that contains the paper of the size closest to the size requested and prints documents at a reduced zoom ratio if necessary Bypas...

Page 125: ...aper Type Tray 4 Paper Type Bypass Tray Setting Item Description Tray 1 Sets the type of the paper loaded in the tray 1 Plain Paper default Transparency Heavyweight 1 Heavyweight 2 1 User 1 5 User 5 N...

Page 126: ...the priority order of paper types This setting will be used by the Auto Tray Selection feature By default Plain Paper is set to 1 1 to 6 Sets the priority order of paper types Off Does not set the pri...

Page 127: ...han the 1st and 2nd trays The remaining tray will be the 4th tray Tray Priority appears only when the optional sheet feeders are installed Printer Settings Paper Size Paper Size Tray 1 8 5x11 Paper Si...

Page 128: ...d set the print orientation to Portrait Y or Landscape X Note For details on how to set custom paper sizes refer to Changing the Paper Types of the Trays P 89 Printer Settings Paper Name Paper Name 1...

Page 129: ...left corner of paper Bottom Right Prints a user ID on the bottom right corner of paper Printer Settings DefaultPaperSize Setting Item Description Default Paper Size Sets the default of Paper Size for...

Page 130: ...arcode modes of the trays 2 4 Off default On Note The display only shows the trays that are actually installed on the printer Bypass Tray Sets whether to enable or disable the barcode mode of the bypa...

Page 131: ...NetworkPort Init Del Data Hard Disk Init Del Data Delete Form Setting Item Description Initialize NVM Initializes the NV memory All settings return to the defaults Note The NV memory is nonvolatile me...

Page 132: ...ult values 3 The following information is printed in each line during dump printing Count Prints the total number of bytes counted from the beginning of data Hexadecimal code Prints data every 4 bytes...

Page 133: ...ms When a sheet of paper jams inside the printer the control panel displays an error message Follow the instructions in the message to open the appropriate cover and identify the jammed area Before op...

Page 134: ...Do not touch areas with labels indicating high temperature and those surrounding the labels Otherwise you can get burnt Before opening the front cover or pulling out the paper trays remove paper from...

Page 135: ...h the bypass tray cover opened be careful not to get your fingers caught between the left or right edge of the bypass tray cover and the front cover 3 Remove the jammed paper Important The fuser is ho...

Page 136: ...d into the printer via the front side of the tray If paper is jammed in this area you may not be able to pull out the tray unless you remove the trays below it Do not pull out more than one tray at a...

Page 137: ...erwise you can get burnt 7 Close the front cover Important When closing the front cover be careful not to get your fingers caught between the left right top or bottom edge of the cover and the printer...

Page 138: ...d open the fuser cover Important The fuser is hot Do not touch areas with labels indicating high temperature and those surrounding the labels Otherwise you can get burnt 4 While holding the cover open...

Page 139: ...e Duplex Unit 1 Open the bypass tray cover 2 Open the upper cover 3 Hold the handle on the center part of the inner cover and open the inner cover 4 Remove the jammed paper 5 Close the inner cover the...

Page 140: ...e front cover Then open the top cover 3 Remove the jammed paper Important The fuser is hot Do not touch areas with labels indicating high temperature and those surrounding the labels Otherwise you can...

Page 141: ...d into the power outlet and reboot the printer If the problem still persists the printer may be at fault Contact our Customer Support Center or your dealers The printer makes odd noise Is the printer...

Page 142: ...ices Refer to Network Port P 102 Online help for CentreWare Internet Services Is the operating environment of your computer set correctly Check the operating environment of your computer including the...

Page 143: ...rint driver may improve print speed To use Print Page Mode install additional memory to the printer Refer to Print Page Mode Online help for the print driver Image loss occurs in the upper portion of...

Page 144: ...elp for the print driver Change the print density settings under the Graphics tab Image Settings on your print driver and try printing again Refer to Online help for the print driver Change the Paper...

Page 145: ...ot appropriate for the printer Load appropriate paper Refer to Supported Paper P 78 The fuser unit is damaged or deteriorated The fuser unit may need replacement depending on its condition Contact our...

Page 146: ...er Refer to Sleep mode System Settings P 116 The print cartridge or fuser unit is damaged or deteriorated The print cartridge or fuser unit may need replacement depending on its condition Contact our...

Page 147: ...ge blurred Adjust the sharpness of the original image and try printing it again If you cannot adjust the sharpness of the original image change the sharpness setting under the Detailed Settings tab Ot...

Page 148: ...ted pictures the anti set off powder sticks to the feed rolls preventing the postcards from being fed properly In such case clean the feed rolls Refer to Cleaning the Feed Rolls P 190 The feed rolls m...

Page 149: ...ge appropriate for the printer Refer to Replacing the Print Cartridge P 160 Type of Consumable P 158 Invalid job Press SET and Cancel JOB The job was not printed since the request is not valid This me...

Page 150: ...e it from the printer Refer to 6 1 Clearing Paper Jams P 133 Open Bypass B Clear Jam at D Close D Open A Clear Jam A paper jam occurred in the duplex unit Open the bypass tray the upper cover and the...

Page 151: ...b requested a paper tray but one of the trays above it is open Close the open tray Push in Tray N N tray 1 4 The tray N is open Push the tray firmly into the printer Push in trays One of the trays is...

Page 152: ...ad paper of the size set on the print driver or on the control panel Refer to Loading Paper in the Bypass Tray P 83 Wrong paper size Reload Tray N Or check Dial N tray 1 4 The paper size loaded in the...

Page 153: ...le The following error codes are listed in ascending order Error Code Cause Remedy 010 397 The fuser unit may not be installed properly or may be at fault Switch the printer off and open the front cov...

Page 154: ...onal is not plugged into the printer properly Switch the power off check if the connector cable of the duplex unit is properly plugged into the printer and then switch the power back on Refer to Duple...

Page 155: ...he Printer Settings list to see if Internet Services is activated Is the URL entered correctly Check the URL If you still cannot access the service enter the printer s IP address instead of the URL Is...

Page 156: ...ttings we suggest you to record the current settings by printing out the Printer Settings list The service does not accept the user ID or password If you fail to log in four times in a row after switc...

Page 157: ...ctly Refer to 3 9 Printing Using E mail E mail Print P 72 7 5 Checking the Printer Status via E mail P 169 Are the SMTP server and POP3 server running normally Consult your network administrator to se...

Page 158: ...port and to use the printer at its best performance we recommend you to use only the genuine consumable The page yield of consumable varies depending on print requests documents printed and how often...

Page 159: ...until they are ready to be used Avoid storing consumable parts in the following locations in high temperature and humidity near heat sources in direct sun light in dusty places When using consumable m...

Page 160: ...ed spit it out rinse mouth with water and drink plenty of water Consult a physician immediately When replacing the print cartridge be careful not to spill the toner In case of any toner spills avoid c...

Page 161: ...ction shutter protects the photoconductor drum from exposure to light Do not open the photoconductor drum protection shutter unless necessary We recommend you to use up the print cartridge within one...

Page 162: ...sh it off immediately 5 Remove the new print cartridge out of its packaging Important Do not touch the photoconductor drum protection shutter and photoconductor drum of the print cartridge 6 Hold the...

Page 163: ...s wash it off immediately When pulling out the toner seal do not place the print cartridge upright The seal may not be pulled out completely or may rip Installing the print cartridge when the seal is...

Page 164: ...enabled The Auditron Report can be printed instead Refer to Checking the Meter Reading P 179 Auditron Report Print Meter When the Authentication feature is enabled selecting Print Meter prints this r...

Page 165: ...are kit Lists the settings of the logical printers 1 5 created in PostScript Note Logical printers can be created using CentreWare Internet Services For more information refer to the online help for C...

Page 166: ...orts lists are printed on A4 size paper 1 Press the Menu button to display the Menu screen 2 Press the button until Report List is displayed 3 Press the button to accept the selection Job History is d...

Page 167: ...are Internet Services CentreWare Internet Services can be used also to check the status of consumable and the paper levels of the paper trays Note For information on how to use CentreWare Internet Ser...

Page 168: ...D ROM of the Driver CD Kit SimpleMonitor can perform the following If an error occurs while processing a print job SimpleMonitor displays a window on your computer informing you of the error SimpleMon...

Page 169: ...l The printer can send e mail notification of errors paper jams consumable status etc to the specified e mail addresses The recipients can periodically track the status of the print cartridge and can...

Page 170: ...d Authentication Login Name SMTP Password SMTP POP3 Server Address POP3 Server Port Number Login Name POP3 Password POP3 POP3 Server Check Interval APOP Settings Configure the settings required for th...

Page 171: ...ommand that does not start with will be ignored Place only one command per line and separate each command or parameter with a space or a tab When the same command is entered more than one time in one...

Page 172: ...e Description Refer to SSL data encryption for HTTP communication When sending data to your printer over a network the transmission can be encrypted using SSL Note To use this feature the network expa...

Page 173: ...ork expansion card on another printer create a certificate again for the new printer 1 Launch your web browser and access CentreWare Internet Services Note For information on how to access CentreWare...

Page 174: ...you to reboot the printer is displayed On the page click the Reboot Machine button 8 After rebooting the printer refresh your browser window 9 From the menu on the left click SSL TLS Server Communicat...

Page 175: ...ter a colon and then the new port number after the address Example https printer s IP address port number Enabling Data Encryption To encrypt print data sent to the printer you must use an IPP port on...

Page 176: ...P_Address is the IP address of the printer Click Next 6 Click Have Disk 7 In the dialog box displayed enter the following path x Art_ex Win2000_XP where x is the CD ROM drive Click OK 8 Select the pri...

Page 177: ...lick Protocol Settings and then LPD or Port9100 4 Click IP Filter 5 Enter the IP addresses address masks you want to control access from and select the type of access Reject Permit or Off The IP addre...

Page 178: ...inting from a specific network address reject printing from a particular address within the network but permit printing from a particular user within the rejected address Example 1 Permit printing fro...

Page 179: ...meter count displayed in the meter 4 is the same as that displayed in the meter 2 Use the following procedure to check the meter reading on the control panel 1 Press the Menu button on the control pa...

Page 180: ...ounts will reset to 0 Refer to For information on how to print the Meter Report refer to Printing the Reports Lists P 164 Meter Report The Meter Report lists the following items Job Owner Name Up to 2...

Page 181: ...manage and count the number of sheets printed by each user Restricted Features The Authentication and Auditron Administration features control the use of the following features Printing from Computer...

Page 182: ...nistration features initializes the meter counts Refer to For information on how to print the Auditron Report refer to Printing the Reports Lists P 164 Configuring the Authentication and Auditron Admi...

Page 183: ...For information on how to access CentreWare Internet Services refer to Configuring the Printer Using CentreWare Internet Services P 29 If you are prompted to enter the administrator s ID and password...

Page 184: ...184 7 Maintenance 8 Verify that User Account is displayed on the Print Auditron page 9 Click Edit User Account 10 On the Edit User Account page enter User Account Number and click Edit...

Page 185: ...on Features 185 11 On the displayed page enter each field and click Save Note The user ID and password set on this page will be used also on your print driver 12 If registering more than one user clic...

Page 186: ...gin information on your print driver The procedure uses Windows XP as an example Note For information on each setting item on your print driver refer to the online help provided for the print driver 1...

Page 187: ...the Exterior Clean the exterior of the printer monthly or more often if needed To clean the exterior surfaces wipe them with a soft firmly wrung cloth moistened with water Then wipe off any excess wat...

Page 188: ...r release levers A on both sides of the printer towards you and open the front cover 4 Open the top cover 5 Hold the print cartridge by the handles as shown in the figure and remove the cartridge from...

Page 189: ...ions on both sides of the cartridge along the arrow labels inside the printer Make sure that the print cartridge is not inserted only halfway or at an angle but is firmly loaded into the printer 8 Clo...

Page 190: ...s from being fed properly If this happens wipe the feed rolls thoroughly with soft firmly wrung cloth moistened with water The feed rolls can be found in the following locations Clean each feed roll a...

Page 191: ...cover be careful not to get your fingers caught between the left and right edge of the cover and the printer 2 Pull the front cover release levers A on both sides of the printer towards you and open...

Page 192: ...bber part with a soft firmly wrung cloth moistened with water 7 Close the top cover and then the front cover Important When closing the front cover be careful not to get your fingers caught between th...

Page 193: ...Open the roll cover by holding its both sides While rotating the feed roll wipe the rubber part with a soft firmly wrung cloth moistened with water 3 Clean the feed rolls inside the printer First ide...

Page 194: ...with the short tab first 8 Align the short tab of the feed roll with the indentation on the shaft and push the feed roll firmly onto the shaft 9 Place other feed roll back on the front shaft in the s...

Page 195: ...ded in the bypass tray remove the paper If the bypass tray is not open open the tray 3 Remove the roll cover 4 Identify the location of the feed roll in the printer 5 Remove the tab on the right side...

Page 196: ...at side to the right and push it horizontally onto the shaft Note The surface of the feed roll is flat on one side and jagged on the other side Make sure to correctly orient the feed roll when placing...

Page 197: ...7 9 Cleaning the Printer 197 11 Place the roll cover back inside the printer 12 Close the bypass tray and the upper cover...

Page 198: ...wrap the paper and store it away from dust and humidity Important When closing the bypass tray cover be careful not to get your fingers caught between the left or right edge of the cover and the print...

Page 199: ...rtant When closing the covers be careful not to get your fingers caught between the covers and the printer 9 Remove the tray out of the printer and remove the paper in the tray Re wrap the paper and s...

Page 200: ...print speed may decrease due to factors such as paper types paper sizes and print requirements of print jobs The speed may decrease also when the printer is performing image quality adjustments 2 When...

Page 201: ...m2 Heavyweight 1 106 163 g m2 Heavyweight 2 164 216 g m2 transparency 2 Sided Printing optional Plain 1 60 80 g m2 Plain 2 70 80 g m2 Heavyweight 1 106 163 g m2 Heavyweight 2 164 190 g m2 G S M 60 190...

Page 202: ...port Center or your dealers 2 Mac OS 8 6 9 2 2 and Mac OS X 10 2 8 10 3 9 10 4 are supported On Mac OS 8 6 9 2 2 and Mac OS X 10 2 8 the PostScript software kit optional must be installed On Mac OS 10...

Page 203: ...less AC 220 240V Maximum DocuPrint 2065 1120 W or less DocuPrint 3055 1180 W or less During the Sleep mode 5 W or less Average During stand by DocuPrint 2065 70 W or less DocuPrint 3055 105 W or less...

Page 204: ...204 A Appendix Printable Area Note The actual printable area may vary depending on the printer control language Top 4 mm Left 4 mm Bottom 4 Right 4 mm Unprintable Area Printable Area...

Page 205: ...er tray that can accommodate standard paper P paper of up to 550 sheets Up to three sheet feeders can be installed to the DocuPrint 3055 or up to two sheet feeders to the DocuPrint 2065 Duplex unit E3...

Page 206: ...antially from the reference value Regular Replacement Part Note The page yield of the regular replacement part is based on A4 size paper P paper loaded in landscape orientation printing 2 pages single...

Page 207: ...he CD ROM of the Driver CD Kit included with the printer To access the web site click Fuji Xerox Web Site on the startup window of the CD ROM The URL of the driver download service page is as follows...

Page 208: ...a can be printed However some data may not be printed depending on the type of print data or the print speed may decrease when 2 sided printing is performed Recommended capacity Memory capacity recomm...

Page 209: ...he memory card with the one with larger capacity WARNING This equipment has been designed to restrict operator access to safe areas only Operator access to hazardous areas is restricted with covers or...

Page 210: ...te cover forward and remove it from the printer 6 If a network expansion card is installed remove it temporarily 7 If another memory card is already installed push the retaining clips on both sides in...

Page 211: ...nter 12 Re attach the metal plate cover on the printer by tightening the three screws loosened in Step 4 13 Re attach the rear cover on the printer by tightening the two screws removed in Step 2 14 Pl...

Page 212: ...emove these covers or guards Important Before plugging or unplugging the interface cable connector be sure to switch off the printer or unplug the power cord from the power outlet Plugging or unpluggi...

Page 213: ...ion guide provided for the ROM Follow these steps when installing the internal hard disk to the printer When uninstalling the internal hard disk use the reverse procedure described below 1 Switch the...

Page 214: ...ted at the right of the controller board Important The connector at the left of the controller board is for a network expansion card optional Do not insert the hard disk into this connector 7 Push the...

Page 215: ...by tightening the two screws removed in Step 2 11 Plug in the power cord and switch the power on by pressing the power switch to the position The installation is now complete Note You can check whethe...

Page 216: ...inter or unplug the power cord from the power outlet Plugging or unplugging the connector when the printer is on can cause printer failure Note For information about the ESC P K emulation feature refe...

Page 217: ...l re install the internal hard disk refer to A 6 Installing the Internal Hard Disk P 212 Follow these steps when installing the Chinese font ROM to the printer 1 Switch the power off by pressing the p...

Page 218: ...M with the projection on the ROM slot and insert the ROM at an angle into the slot Important The font ROM should be installed at the right of the controller board The slot at the left of the controlle...

Page 219: ...nter by tightening the two screws removed in Step 2 12 Plug in the power cord and switch on the power by pressing the power switch to the position The installation is now complete Note You can check w...

Page 220: ...he printer or unplug the power cord from the power outlet Plugging or unplugging the connector when the printer is on can cause printer failure Note For information about the PCL5 emulation feature re...

Page 221: ...re install the internal hard disk refer to A 6 Installing the Internal Hard Disk P 212 Follow these steps when installing the KR font ROM to the printer 1 Switch the power off by pressing the power sw...

Page 222: ...M with the projection on the ROM slot and insert the ROM at an angle into the slot Important The font ROM should be installed at the right of the controller board The slot at the left of the controlle...

Page 223: ...by tightening the two screws removed in Step 2 12 Plug in the power cord and switch on the power by pressing the power switch to the position The installation is now complete Note You can check wheth...

Page 224: ...ipt printer install the PostScript software kit optional to the printer If installing the PostScript software kit additional memory optional of 256 MB or above is recommended Note To use Print Page Mo...

Page 225: ...erox IV indicates a version number Bi directional communication A type of communication where two devices exchange information with each other It enables data transmission such as print requests as we...

Page 226: ...is one of the transfer protocols of AppleTalk which is network software for Macintosh Font A complete set of characters and symbols that have common characteristics such as style and typeface Grams pe...

Page 227: ...t allows you to print multiple pages onto one sheet of paper NetWare A network operating system developed by Novell Inc Network printer In this guide network printer refers to the printer connected to...

Page 228: ...h dpi The higher the dpi the higher the resolution Server A computer in a network that stores data files accessed by other computers Client is a computer that demands service from a server SMB A netwo...

Page 229: ...to switch off the computer Web browser Software that is designed to view information from the Internet on computers Mozilla Firefox and Internet Explorer are the two most popular web browsers WINS An...

Page 230: ...ocedure 95 description 98 components and their functions 34 confidential documents printing 61 consumable life of consumable 206 print cartridge 158 purchasing consumable 158 replacing consumable 158...

Page 231: ...t 25 Network Port 102 non standard size paper printing 53 55 registering 53 notes and restrictions on use 224 O Online button 37 operating environment 20 optional accessories 205 printer configuration...

Page 232: ...gs list 164 printing reports lists 166 Stored Document List 165 User Defined List 164 S Sample Print feature 45 65 scanner 122 205 Secure Print feature 45 61 122 172 security features 172 SimpleMonito...

Page 233: ...enus appear on the display only when the optional hard disk is installed Print Menu Secure Print Select User ID User01 Specify Quantity Use PC settings Specify Quantity xxx sets Specify Quantity xxx s...

Page 234: ...e To I Network Port System Settings Printer Settings Continued on the next page To H Maintenance Mode Init Del Data PDF PCL ESC P PostScript See the Emulation Setting Guide for details See the Emulati...

Page 235: ...right Auto ESC P PDF PS PCL HexDump SMB Port Status Print Mode SMB TCP IP Enable Disable Enable Disable SMB NetBEUI SNMP Settings Port Status SNMP UDP Enable Disable Enable Disable SNMP IPX EtherTalk...

Page 236: ...PX SPXFrameType Network Settings Auto Ethernet II Ethernet 802 3 Ethernet 802 2 Ethernet SNAP FTP Port Status Enable Disable StatusMessenger Port Status Enable Disable Bonjour Port Status Enable Disab...

Page 237: ...lert Tone Out of Paper Low Toner Alert Base Tone Scanner Interrupt On Off 2 Sided Report 1 Sided 2 Sided Insert Position Specify Tray Off Start Sheet End Sheet Start End Banner Sheet Tray 1 Tray 2 Tra...

Page 238: ...5 User 5 Tray 1 Plain Paper Transparency Heavyweight 1 Heavyweight 2 1 User 1 5 User 5 Plain Paper Transparency Heavyweight 1 Heavyweight 2 1 User 1 5 User 5 Plain Paper Transparency Heavyweight 1 He...

Page 239: ...Form Hard Disk Initialize NVM I Ready to init Delete ESCP Form 01 12345678 Not registered A4 8 5 x 11 DefaultPaperSize Force Print Check PaperSize Size Conflict From G previous page Printer Settings c...

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