Xerox DocuPrint 180, Reference Manual

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Maintenance and support services
7-2 Guide to Performing Routine Maintenance
1-800-327-9753 (U.S. only), between the hours of 6:00 a.m. and
4:00 p.m., Pacific time.
XDSS representatives will explain the services available, answer
your questions, and take orders for documentation.
You can also order on the web:
www.xdss.com
Xerox Font Center
The Xerox Font Center (or your local Xerox operating company)
can send you samples and catalogs of the fonts available for
your printer.
To receive font samples, obtain price information, obtain
technical support, or order licensed or custom fonts, call:
1-800-445-FONT (3668) between 6:00 a.m. and 5:00 p.m.,
Pacific time.
You can get font information on the web at:
www.font.net
Operator training
Operator training is conducted at your location shortly after your
printer is installed. Training takes approximately two to four
hours, depending on the system configuration. It includes hands-
on practice running basic jobs, performing routine maintenance,
and solving problems. Determine the number of operators you
want to attend the initial training, schedule training dates and
times through your Xerox sales representative.
Additional training classes, such as Advanced Customer Training
(ACT) for operators, teach advanced service and maintenance
skills. A variety of classes and workshops are available through
Xerox Customer Education.