Xerox DocuPrint 180, Reference Manual

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Maintenance and support services
Guide to Performing Routine Maintenance 7-3
Xerox Customer Education
Xerox offers instructor-led workshops that teach system
technical training curriculum. Workshops are designed to provide
a system overview, as well as forms creation, job control, and
increased productivity expertise. Courses are available for
operators, administrators, and for those who use Decomposition
Service.
For detailed information about any of the courses, to enroll in
workshops, or to order the self-study courses, call Xerox
Customer Education at:
1-800-445-5554 (or your local Xerox operating company).
You can also access their web site at:
www.xerox.com/services/training/customer-ed
Reporting billing meters
On a regular basis, usually every month, you need to report your
printer billing meter readings to Xerox.
To do this, you need the serial number for your system. The
serial number is located behind the middle door to the far left, at
the front of the printer. If you are reporting meters for other Xerox
printers during the same call, make sure you have the serial
number available for each one before calling.
If you know how to read the billing meters for your system, you
can have that information ready when you call. Otherwise, the
service representative will provide you with instructions when
you call. Refer to the Guide to Configuring and Managing the
System for more information.
To report billing meter readings, call 1-800-891-8405 (all U.S.
locations) or contact your local Xerox operating company.