179
Solving copying and printing
problems
Problem
Solution
I can’t print on the
WorkCentre.
Do one or more of the following:
1.
Check that your parallel cable connects the
WorkCentre to your PC.
2.
Make sure that the Xerox WorkCentre 400c
Series is set as your default printer or
appears in the Print dialog box.
3.
Press the MODE key. Make sure the Print
mode is set to Print & Fax or Printer only.
4.
Make sure the print job is not held in the
Spool Manager queue. Open the Spool
Manager, select the held document, and
click Hold in the Document menu.
The print is faint or
missing on my
copies or printed
pages.
Clean the color print head or high capacity ink
jet cartridge and then run a test print. If the
print still appears faint, repeat the process two
more times. If the problems persists, replace
the print head or cartridge.
There are streaks
or lines on
my copies or
printed pages.
Do one or more of the following:
1.
Make sure the printer output tray is
installed.
2.
Clean the color print head or high capacity
ink jet cartridge. If streaks or lines still
appear, replace the print head or cartridge.
