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User’s Guide

6-1

DocuMate 742

Maintenance

Maintenance

This section contains information about maintenance, troubleshooting, uninstalling, scanner
specifications, and spare parts.

Clearing Paper Jams

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a
warning opens after a few moments.
1. Open the Automatic Document Feeder cover.

2. Remove the jammed paper and close the cover.

To reduce the number of paper jams, smooth and straighten the paper before scanning, adjust
the guides to the paper size, and insert the paper evenly into the ADF

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Summary of Contents for DocuMate 742

Page 1: ...DocuMate 742 One Touch 4 0 June 2009 05 0784 000 User s Guide...

Page 2: ...Copyright 1990 1998 ZyLAB International Inc All Rights Reserved All other products mentioned herein may be trademarks of their respective companies Changes are periodically made to this document Chang...

Page 3: ......

Page 4: ...h buttons 2 2 Scan from the One Touch Button Panel 2 3 Features of the One Touch Button Panel 2 4 Configuring the One Touch Buttons 2 5 Selecting New Settings 2 6 Creating a New Scan Configuration 2 8...

Page 5: ...hooting 6 7 Error Light Troubleshooting Codes 6 8 Uninstalling Your Scanner 6 9 DocuMate 742 Scanner Specifications 6 10 Xerox DocuMate 742 Parts List 6 11 7 Appendices 7 1 Appendix A Safety Introduct...

Page 6: ...electronic images on your computer Before You Begin Before starting the software installation please check the contents of the box to make sure that all parts are included If any items are missing or...

Page 7: ...ReScan VRS User s Guide On the Installation Disc contains detailed feature and configuration information for the VRS software Online Help For the scanner configuration TWAIN and WIA interfaces System...

Page 8: ...Tray Holds the documents in the Automatic Document Feeder ADF for scanning Guides adjust to support various document widths ADF Cover Release Lift to open the Automatic Document Feeder ADF 3 Input Tr...

Page 9: ...o scan double sided documents Simplex button Press to scan single sided documents Power switch Press to turn the scanner power on or off Status light Shows the scanner s status Refer to the Troublesho...

Page 10: ...ough the messages will differ based on the software your computer is running in each case you should allow the installation to proceed if that option is available Alternatively you can turn off the An...

Page 11: ...and plastic bag 2 Remove any shipping tape from the scanner input tray and output tray 3 Open the ADF cover and carefully remove any foam particles that may have gotten inside it Leave the cover open...

Page 12: ...User s Guide 1 3 DocuMate 742 Installation 5 Insert the short pins on each side of the output tray into the holes on the scanner...

Page 13: ...use Click OK 4 The disc s Main Menu window opens NOTE If the disc does not start check the following Make sure the disc drive s door is completely shut Make sure the disc was inserted in the drive in...

Page 14: ...742 Installation 5 On the Main Menu select Install Products 6 Make sure the box Scanner Driver is checked 7 Click Install Now NOTE The software provided with your scanner may differ slightly from the...

Page 15: ...e next window lists the choices of the drivers that you can install for your scanner 5 Select the option that you want then click on Next Full Install OneTouch TWAIN and ISIS This is the recommended i...

Page 16: ...You will not be able to use the buttons on the scanner 6 A window opens with image quality samples asking you to select an image for your Color Space setting Select the option that looks best to you...

Page 17: ...damage your scanner and will void its warranty 2 Plug the power cord into the power supply and into a wall outlet 3 Remove any tape from the USB cable 4 Plug the flat end of the USB cable into an ava...

Page 18: ...een plugged into the USB port and automatically loads the appropriate software to run the scanner If your computer is running Windows XP or Windows Vista you will see a message similar to the one belo...

Page 19: ...ation process 9 Click Close on the Installation Complete window to close and exit the software installer If you selected other software to install from the DVD the installation for that software will...

Page 20: ...th the scanner for our customer service contact information 1 Open an Internet Explorer window or any other internet browser you have installed on your computer 2 In the web address field type www xer...

Page 21: ...cally enhances scanned documents from less than perfect originals It is an additional scanning interface that uses patented VRS Virtual ReScan technology and ensures your scanning is as efficient and...

Page 22: ...and alone out of the box imaging solution that provides all the necessary capabilities for high speed scanning image enhancement viewing annotation printing and storing images It uses an ISIS certifie...

Page 23: ...information about a feature in the One Touch software to link to Microsoft s SharePoint application This brief Mini Guide explains how to setup the SharePoint link in One Touch The One Touch VRS Mini...

Page 24: ...ce The One Touch software is where you configure the settings for the Scan button See Scanning From One Touch on page 1 TWAIN Interface This option uses your scanner s TWAIN interface to scan Select s...

Page 25: ...being scanned 2 Adjust the paper guides for the width of the pages being scanned NOTE Always remove any staples or paper clips from documents before inserting them into the scanner s Automatic Docume...

Page 26: ...ad the documents face down with the top of the pages inserted into the Automatic Document Feeder 4 You can now scan the documents using the scanner buttons One Touch or one of the other scanning inter...

Page 27: ...Installation DocuMate 742 1 18 User s Guide...

Page 28: ...A folder icon for a button means that the button is set up to archive the scanned item The scanner sends the scanned image directly to a folder without opening the image first in a Destination Applic...

Page 29: ...elected function LED number 1 Load the documents face down with the top of the pages inserted into the Automatic Document Feeder 2 Press the function button to select the scan setting you want 3 To sc...

Page 30: ...tton panel 1 Load the documents face down with the top of the pages inserted into the Automatic Document Feeder 2 Click on the One Touch icon in the Windows notification area at the lower right corner...

Page 31: ...es Red X click to close the One Touch panel The Button View Left click on a Destination Application icon to start scanning Right click on a Destination Application icon to open the One Touch Propertie...

Page 32: ...the Select Format panel 3 Select a scanning configuration in the Select Configuration list 4 Click on OK to save the changes 5 Place a page in the scanner 6 Click on the button that you made the chan...

Page 33: ...tion The list of available scan configurations for the selected button The configuration s basic settings include scanning mode resolution dpi page size brightness Br and contrast Cr To see a selected...

Page 34: ...to the selected Destination Application for the scanned image See Selecting Options for One Touch on page 20 for instructions on configuring the list of available destinations Properties button Displ...

Page 35: ...on 2 Click the New button If you want to start from the settings of another configuration select the configuration then click the Copy button The Scan Configuration Properties dialog box opens The Sca...

Page 36: ...g the contrast de emphasizes that difference 3 If you want to lock the configuration click the key icon to change it from a Key to a Lock 4 Click OK if you are done making changes for this configurati...

Page 37: ...lex and vice versa Color Filter Color filter is the ability of your scanner to automatically remove a color from a scanned image For example if you are scanning a letter with a red watermark you can c...

Page 38: ...purity of a color Hue the color your eyes see as reflected from the image Gamma is the tone curve and the starting point for image enhancement As you raise or lower the Gamma value the values at which...

Page 39: ...mage will automatically be cropped around its edges to fit on the page Center image on page The image will be printed in the center of the page instead of at the top left corner Maintain aspect ratio...

Page 40: ...Click the Storage Layout options you want All documents are in the root The scanned documents are saved in the root of the folder specified in the Storage Location Documents are put into folders by m...

Page 41: ...configuration you want to edit or delete To delete the configuration click the Delete button To edit the configuration click the Edit button Edit the settings and click OK 3 Click OK to close the One...

Page 42: ...1 WIA The Windows Image Acquisition WIA Interface opens for you to make changes prior to scanning See Scanning from WIA on page 1 4 Click OK or Apply on the One Touch Properties window To Scan Using...

Page 43: ...instance the Picture Type is Black White but you want to scan your documents in color Choose Yes to delete any scanned pages then start over but select the correct picture type before scanning No Sca...

Page 44: ...ted a format that only supports single pages such as BMP or JPG This option can be used in conjunction with Configure Before Scan to send multiple single page files to a destination when scanning from...

Page 45: ...F selected as the Page Format are not affected so you can set the JPG or PDF file size image quality independently for each button 4 Click OK or Apply on the One Touch Properties window Text Formats S...

Page 46: ...elimited The csv file format used for database or spreadsheet data with fields when the document is converted into editable text the fields are maintained Excel Spreadsheet The xls file format used by...

Page 47: ...tinations Select this option to individually choose the types of applications to include in the list of Destination Applications Check the boxes for the type of application to include Document Managem...

Page 48: ...ither Document Management or Storage and CD R W are selected because by default file copies for those types of Destination Applications are already automatically saved in the folder for copies Folder...

Page 49: ...you want The options will apply to all the applications in the group Always send a file even when no text was found The scanned file is sent to the OCR reader even if the image does not appear to con...

Page 50: ...ould now be available Please refer to the One Touch OmniPage Mini Guide on the installation disc for instructions on scanning with OCR Image Documents Properties These properties apply to Microsoft Pa...

Page 51: ...options you want All documents are in the root The scanned documents are saved in the root of the folder specified in the Storage Location Documents are put into folders by month week or type Folders...

Page 52: ...and find the correct AOL folder Please contact AOL for more information about the folder location in which AOL stores attachments 3 If you need to change your email client or any other internet optio...

Page 53: ...Module was automatically installed when you installed your driver from the installation disc The One Touch OmniPage Mini Guide is available on the installation disc Please refer to that mini guide for...

Page 54: ...ination Application 3 Choose a File Format and a Scan Configuration 4 Click OK 5 Now start scanning using the scanning number you set to scan and burn to a CD The scanner will start scanning When fini...

Page 55: ...tination Application You cannot choose a page format for this option because the actual Destination Application is not selected until after you press the scanner button 3 Choose a Scan Configuration 4...

Page 56: ...r the image on the HTML page 5 Click OK 6 Start scanning using the button you selected for scanning with the HTML format When scanning is finished the document is first converted to editable text usin...

Page 57: ...able text and numbers before being saved To transfer documents to storage 1 Open the One Touch properties window 2 Select Transfer to Storage as the Destination Application 3 Choose a scan configurati...

Page 58: ...guration with the appropriate storage location for that set Then switch to another scan configuration and scan the next set of documents to store them in their folder NOTE The selections you make usin...

Page 59: ...tab 8 Click the Browse button 9 Select the folder you created for storing the scanned documents 10 Click OK The selected folder will now be set as the Storage Location such as Business Receipts 11 Cl...

Page 60: ...configuration The following examples show that buttons 7 and 8 have been set to scan to each of the new configurations Scan to multiple storage folders 1 Insert the document you want to scan to stora...

Page 61: ...User s Guide Checking the Hardware and Setting the Lamp Power Saving 1 Right click on the One Touch icon and choose Show Hardware from the pop up menu 2 The Hardware Properties dialog box opens and s...

Page 62: ...n change the time before the scanner powers down from 1 minute to a maximum of 3 hours 5 Click the arrows for the Lamp time out setting and choose a time setting To turn the lamp on and off manually w...

Page 63: ...Scanning From One Touch DocuMate 742 2 36 User s Guide...

Page 64: ...ou can still use the instructions in this User s Guide for scanning with your DocuMate 742 To access the TWAIN interface from other software please refer to their user s guides then return to this Use...

Page 65: ...pen a TWAIN compliant scanning application 2 Use the application s command that opens the TWAIN interface PaperPort On the Tool bar click on the Scanner icon to open the Scan Pane on the left side of...

Page 66: ...h as documents containing drawings or black and white photographs Color to scan color photographs and other color items Color scans have the largest file size Resolution Drag the slider to the right o...

Page 67: ...ontinue scanning All pages scanned before and after the double page feed are saved AutoCrop to original Select this option to let the scanner automatically determine the size of the item being scanned...

Page 68: ...n shows how to use Microsoft Paint to scan using the WIA interface but you can use other Windows applications as well To scan using WIA from Microsoft Paint 1 On the Windows taskbar click Start point...

Page 69: ...g NOTE Windows Vista has advanced options available for scanning with the WIA interface Scanning from Microsoft s Paint application uses the interface described in this section Other applications may...

Page 70: ...the brightness and contrast of the scanned image Resolution DPI Click the up or down arrow to scroll through the dots per inch dpi of the resolution Higher dpi settings take longer to scan and produce...

Page 71: ...Scanning from WIA DocuMate 742 4 4 User s Guide...

Page 72: ...S interface The QuickScan User s Guide is available on the installation disc that you received with the scanner Accessing the ISIS Interface in QuickScan Open the QuickScan software to access the ISIS...

Page 73: ...Scanning from ISIS DocuMate 742 5 2 User s Guide...

Page 74: ...Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder a warning opens after a few moments 1 Open the Automatic Document Feeder cover 2 Remove the jammed paper...

Page 75: ...Wipe the feed roller from side to side Rotate the roller to clean its entire surface 4 Close the cover when you re finished Please be careful when cleaning the rollers The rollers are designed to rot...

Page 76: ...om the scanner 1 Lift the ADF cover release on the top of the scanner to open the Automatic Document Feeder cover 2 The roller module and housing are located in the underside of the ADF cover 3 Place...

Page 77: ...p of the roller housing just beneath the ADF cover release 5 Firmly pull the roller housing towards you You will hear it release from the scanner cover 6 Leverage the roller housing out of the scanner...

Page 78: ...ule attached to the housing 9 Pinch the arms on either side of the roller module and pull the roller module out of the housing 10 Place the new roller module in the housing a press down on the back of...

Page 79: ...1 Place the arms on the housing on the ledge in the scanner lid 2 Tilt the housing up and into the scanner 3 Press on the roller housing until it snaps into place in the scanner lid 4 Gently press dow...

Page 80: ...s that some driver programs are already installed on your computer for another scanner They are interfering with the installation and One Touch options and you need to remove those other drivers and r...

Page 81: ...er then close it again Push down on the lid until it locks into place 7 or 8 The lamp in the scanner body or lid has malfunctioned This usually occurs if the power was disconnected during a scan Turn...

Page 82: ...onfirm that you want to remove these software programs 5 Follow these same steps to select and remove the One Touch 4 0 ScanSoft OmniPage OCR module from the installed programs list 6 The One Touch 4...

Page 83: ...humidity 20 80 35 C without condensation Power adaptor DC Jack 3P 100 240Vac 24Vdc 2A 24W Class 1 Two Cores HiTron HEG42 240200 7L ENERGY STAR and RoHS compliant Power consumption 40 Watts during ope...

Page 84: ...se use the following part names and numbers when ordering replacements for your DocuMate 742 scanner Part Name Part Number Input Tray 57 0125 000 Output Tray 57 0126 000 USB Cable 35 0118 000 AC Power...

Page 85: ...Maintenance DocuMate 742 6 12 User s Guide...

Page 86: ...t the product certification Please contact your Xerox representative for more information Appendix B EMC This equipment has been tested and found to comply with the limits for a Class B digital device...

Page 87: ...ving or relocating equipment Always locate the machine on a solid support surface that has adequate strength to support the weight of the machine Always locate the machine in an area that has adequate...

Page 88: ...o not place objects on the power cable 8 Do not override or disable electrical or mechanical interlock devices 9 Do not push objects into slots or openings on the machine Electrical shock or fire may...

Page 89: ...oduct 2 Do not carry out any maintenance on this product which is not described in the customer documentation 3 Do not use aerosol cleaners The use of cleaners that are not approved may cause poor per...

Page 90: ...s is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities In the United State...

Page 91: ...the emissions that result from generating electricity Xerox ENERGY STAR equipment is preset at the factory Your machine will be delivered with the timer for switching to Power Save Mode from the last...

Page 92: ...entification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departments such as FBI Treasury etc unless photograph is ordered by the head of such departmen...

Page 93: ...bt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions C...

Page 94: ...reate single image files 2 17 CSV file format 2 19 D Define page size 3 4 Delete button 2 7 Deskew 3 4 Destination application 2 5 2 12 2 13 2 17 2 20 2 30 Burn to CD 2 27 Email application properties...

Page 95: ...OCR options One Touch Mini Guide 1 14 OmniPage One Touch 1 14 OmniPage Pro 1 13 3 1 One Touch Button panel 2 4 icon 2 3 2 4 2 5 Install 1 6 New settings 2 6 OmniPage OCR Settings 2 20 Options tab 2 2...

Page 96: ...28 Storage and CD R W 2 20 Storage Options tab 2 13 2 31 Straighten Image 2 10 System requirements ii vi T technical support 6 7 Text Documents Properties 2 22 Text Editors 2 20 Text file formats 2 18...

Page 97: ...Index DocuMate 742 8 4 User s Guide...

Page 98: ......

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