Symptom
Solution
The output is blank.
Power off the printer, then power it on again.
If the error persists, contact your Xerox
®
representative.
Streaks appear in the output.
Order a new Drum Cartridge. To replace the Drum
Cartridge, follow the installation instructions that are
included with the new Drum Cartridge.
The output has a mottled appearance.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Ensure that the humidity is within specifications.
For details, refer to
.
Ghosting appears in the printed output.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Change the Paper Type settings in the print driver.
In the print driver, open the
Printing Preferences
menu, click the
Paper/Output
tab, then change
the Paper Type setting.
• Order a new Drum Cartridge. To replace the Drum
Cartridge, follow the installation instructions that
are included with the new Drum Cartridge.
Auger marks appear on the printed output.
• To check the toner level, check the control panel,
use the print driver, or Xerox
®
CentreWare
®
Internet
®
Services. If the toner cartridge is almost
empty, replace it.
• Verify that the toner cartridge is approved for use
in your printer, then replace the cartridge, as
Xerox
®
B1022 Multifunction Printer
User Guide
145
