Xerox 8254E User Manual Download Page 192

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5 Troubleshooting

182

8254E / 8264E User Guide

Raise the media loading lever.

8264E

8254E

•

Pay attention to the following points when you cut roll media. Mishandling the
razor blade may cause a cut on your finger or hand.

•

When you hold media, do not place your finger on the media cut groove.

•

Move the razor blade along the media cut groove.

No.

Name

Media loading lever

Summary of Contents for 8254E

Page 1: ...September 2008 701P48513 8254E 8264E Color Wide Format Printer User Guide ...

Page 2: ......

Page 3: ... 2 Manual Notation The following symbols are used in this manual for easier understanding of the information Warnings Meaning Indicates an instruction that must be followed carefully to avoid death or serious bodily injury Indicates an instruction that must be observed to avoid light or moderate bodily injury or damage to your printer Indicates important information on the operation of your printe...

Page 4: ......

Page 5: ...d type of operational procedure labels 13 1 8 Product Recycling Disposal 14 2 Product Overview 17 2 1 Introduction 17 2 2 Features 17 2 3 Part names and functions 18 2 3 1 Printer front 18 2 3 1 1 8264E Front section 18 2 3 1 2 8254E Front section 20 2 3 2 Printer rear 21 2 3 2 1 8264E Rear section 21 2 3 2 2 8254E Rear section 22 2 3 3 Position and function of the heating elements 23 2 3 3 1 Pre ...

Page 6: ... 76 4 3 2 Setup menu display 76 4 3 3 Changing printer status 76 4 4 Using media 77 4 4 1 Media type 77 4 4 2 Precautions for handling media 78 4 4 3 Precautions for storing media 79 4 4 4 Printing area 79 4 4 4 1 8264E Printing area 79 4 4 4 2 8254E Printing area 79 4 5 Head height adjustment 80 4 5 1 When raising the print head 80 4 5 2 When returning the print head to the original position 83 4...

Page 7: ...u 111 4 6 1 23 Subnet Mask menu 111 4 6 1 24 Gateway menu 112 4 6 1 25 8254E only Front Interlace 112 4 6 1 26 8254E only Media Cut menu 112 4 6 1 27 Temporary menu 113 4 6 2 Test Print menu Setup item 2 of 7 total 113 4 6 3 Adjust Print menu Setup item 3 of 7 total 114 4 6 4 Cleaning menu Setup item 4 of 7 total 115 4 6 5 Selection menu Setup item 5 of 7 total 116 4 6 6 Version menu Setup item 6 ...

Page 8: ...roblems in installation and introduction 167 5 2 2 Cannot print at all 168 5 2 3 Media related troubleshooting 170 5 2 4 Printing related troubleshooting 172 5 3 Error messages 175 5 3 1 Status messages 175 5 3 2 Error message display and remedies 176 5 3 3 Data error display and remedies 178 5 3 4 Command error display and remedies 178 5 3 5 Error requiring restart 179 5 4 When media jams occur 1...

Page 9: ...ent of parts 226 6 5 1 1 8264E Replacement of parts 226 6 5 1 2 8254E Replacement of parts 226 6 5 2 Periodic inspection 226 6 6 Long term storage of the printer 227 7 Appendix 229 7 1 Product specifications 229 7 1 1 8264E Printer specifications 229 7 1 2 8254E Printer specifications 230 7 2 Interface specification 231 7 2 1 Network interface specification 231 7 3 Options Supply list 232 7 3 1 Co...

Page 10: ...vi 8254E 8264E User Guide ...

Page 11: ... electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Unauthorized alterations which may include the addition of new functions or connection of external devices may impact the product certification Please contact your Xerox representative for more information 1 2 Warnings...

Page 12: ...e surface On an uneven or slanted surface In an area subject to vibration by other equipment Do not stand on or place heavy objects on the printer Doing so may result in the printer tipping or falling over causing injury or damage Do not cover the fresh air inlet of the printer Doing so may result in fire Do not install the printer in humid or dusty areas Doing so may result in electrical shock or...

Page 13: ...ating equipment Please contact your local Xerox Service Department to arrange relocation of the copier to a location outside of your building Always locate the machine on a solid support surface not on plush carpet that has adequate strength to support the weight of the machine Always locate the machine in an area that has adequate ventilation and room for servicing Always unplug this equipment fr...

Page 14: ...se a fire Be sure to use the power cable s supplied with the printer Using other power cables can cause an electric shock or fire Make sure to use only the type of electrical power specified for your printer AC 100 V 120 V or AC 220 V 240 V If other than the specified voltage is used it could cause an electric shock or fire Plug the printer directly into the building s electrical outlet AC 100 V 1...

Page 15: ...lectric shock or a malfunction Do not drop waste fluid when replacing the flushing box sponges If waste fluid comes into contact with the grid roller the surface of the grid roller will be damaged and the media feed function may be affected When cleaning the cleaning wiper Do not touch the cleaning wiper and head cap unit with your fingers Oil from your hands can cause print head cleaning to not b...

Page 16: ...cation This product is certified by the following Agency using the Safety standards listed Agency MET LABORATORIES INC Standard UL60950 1 1st 2003 USA IEC60950 1 Edition 1 2001 CAN CSA C22 2 No 60950 1 03 Canada Make sure to connect a ground wire to a ground connection that meets the following standards Use only electrical outlets that are connected to a ground The ground wire should be attached t...

Page 17: ...ity defining the relevant directives and referenced standards can be obtained from your XEROX Limited representative 1 6 Warning labels This section explains the handling of warning labels as well as their location and types Warning labels are attached to parts of the printer that require special caution Understand the locations and the descriptions of the danger associated with each label before ...

Page 18: ...1 Safety Instructions 8 8254E 8264E User Guide ...

Page 19: ...1 Safety Instructions 8254E 8264E User Guide 9 No Types of warning labels 1 2 3 ...

Page 20: ...1 Safety Instructions 10 8254E 8264E User Guide 4 5 6 7 No Types of warning labels ...

Page 21: ...1 Safety Instructions 8254E 8264E User Guide 11 8 9 No Types of warning labels ...

Page 22: ...1 Safety Instructions 12 8254E 8264E User Guide 1 6 2 2 8254E Warning labels Locations of the 8254E warning labels are shown in the following figure No Types of warning labels 1 2 3 ...

Page 23: ...e warning labels be careful about the following points If any of the labels are dirty and cannot be read use cloth water and neutral detergent to remove the dirt Avoid either organic solvents or gasoline It is necessary to replace the labels if they are damaged lost or illegible If the warning labels have to be replaced contact your local XEROX dealer 1 7 2 Location and type of operational procedu...

Page 24: ...act your local authorities In the United States you may also refer to the Electronic Industries Alliance web site www eiae org Other Countries Please contact your local waste authorities and request disposal guidance European Union WEEE Directive 2002 96 EC Some equipment may be used in both a domestic household and a professional business application Product Recycling and Disposal EU Professional...

Page 25: ...tion and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer o...

Page 26: ...1 Safety Instructions 16 8254E 8264E User Guide containing devices such as batteries Special handling may apply please see http www dtsc ca gov hazardouswaste perchlorate ...

Page 27: ... 30mm in thickness 3 Vibrant color reproduction Four colors of ink are used for printing in order to reproduce sharp and vivid colors This 8254E uses 220ml large capacity solvent ink cartridges The 8254E can use 220ml or 440ml cartridges Each cartridge contains a dedicated IC integrated circuit chip This chip can control the quantity of ink used for printing improving productivity Use of variable ...

Page 28: ...ccuracy of media feeding Raise the lever to release the media 2 Control panel Used to control operational condition settings and to view printer status and various function settings 2 3 4 Printer control panel 3 Front cover Used to prevent the user from coming into contact with the driving mechanism during the printer operation Opened and closed when media is set or jammed It is normally closed 4 ...

Page 29: ...cut media straight 9 Maintenance covers Right and Left Used to prevent the user from touching the inner mechanical section Opened and closed in the following cases When cleaning the cleaning wiper When cleaning around the print head It is normally closed 10 Adjusters Used to level the printer on uneven floors 11 Media holder plates Right and Left Installed inside of the front cover Used to engage ...

Page 30: ...riving mechanism during the printer operation Opened and closed when media is set or jammed It is normally closed 4 Stand Used to support the printer 5 Book holder Quick Start Guide etc can be stored here Can be mounted on either leg of stand 6 Media guide Used for feeding media smoothly when the media is set or printed The heater to dry the ink is installed under the guide 7 Media cut groove Used...

Page 31: ...Ink cartridge slots Used to hold the ink cartridges 4 Media guide Used for feeding the media smoothly when the media is set or printed The Pre Heater used to warm media is installed under the media guide 5 AC inlets 2 Used for connecting the power cable 6 USB connector Not used for this printer 7 Network interface connector Used to connect a network interface cable 8 Waste fluid tank Used for coll...

Page 32: ...croller when roll media is used 5 Media feed slot Used for feeding the media from back to front 6 Ink cartridge slots Used to hold the ink cartridges 7 Media guide Used for feeding media smoothly when the media is set or printed The Pre Heater used to warm the media is installed under the media guide 8 Waste fluid tank Used for collecting the waste ink discharged from the printer 9 Waste fluid val...

Page 33: ...ns the pores of the media making it more receptive to receiving the ink 2 3 3 2 Platen Heater The Platen Heater is located under the Platen which is directly under the Print head It is used to warm up the ink This improves the fixation of the ink to both coated and uncoated media and optimizes the dot gain control all of which produces improved print quality No Name 1 Roll media guide 2 Pre Heater...

Page 34: ... 8264E User Guide 2 3 3 3 After Heater The After Heater is located under the Media Guide It is used to complete the fixation process making the printed media dry to the touch No Name 1 Roll media guide 2 After Heater 3 Print head ...

Page 35: ...ions This section describes the names of each operation key and explains each status display and each function Refer to the following for details regarding the use of the control panel When performing menu settings from the control panel 4 7 Menu setups on the control panel When performing various other operations within the control panel 4 8 Operating from the control panel ...

Page 36: ...ey While printing Forcefully terminates printing and deletes one file of the remaining data While receiving or analyzing Deletes the data file that has already been received and analyzed then deletes the subsequent data file Returns to the previous menu hierarchy discarding any changes that have not been saved Shifts from the Setup menu display to the Standard menu display 4 key Increments you up ...

Page 37: ...cal input 8 Power key Turns the printer ON or OFF Turns the printer ON or OFF No Name Color Status Description 9 Power lamp Green Lamp ON Power ON Lamp blinks An error has occurred Error content displays on the LCD Lamp OFF Power OFF 10 Data lamp Orange Lamp ON Analyzing received data Printing in progress Lamp blinks Receiving data Lamp OFF Data is not being received 11 High lamp Green Lamp ON The...

Page 38: ... dealer 15 Strong lamp Green Lamp ON Cleaning Mode is set to Strong When the Normal lamp is also turned on Cleaning Mode is set to Economy Lamp OFF Cleaning Mode is set to Normal 16 Normal lamp Green Lamp ON Cleaning Mode is set to Normal When the Strong lamp is also turned on Cleaning Mode is set to Economy Lamp OFF Cleaning Mode is set to Strong 17 LCD display section Displays the operational st...

Page 39: ...ire Do not use a damaged power cable It could lead to an electric shock and fire Pay attention to the following points when handling power cables Do not put heavy objects on the power cables Do not bend twist or pull the power cables by force Do not route the power cables near heating appliances Contact your local XEROX dealer in case of power cable damage Follow the procedure below to install the...

Page 40: ...54E Power cable connection Only the cable with the 90 angle plug will work for the 8254E The straight cable that is supplied with the 8254E s winder will not work It will interfere with the media roller No Name 1 AC inlets 2 2 Power cables 2 No Name 1 AC inlet 2 Power cable with 90 angle plug ...

Page 41: ...Gas pipe There is a possibility of ignition and explosion Ground wire of telephone cables and lightning rods Heavy current might flow whenever lightning strikes Water pipe and faucet The ground might not work if a plastic pipe is connected in the middle of the metal pipe Pay attention to the following points when handling any power cable Any mishandling of a power cable could cause a fire Make sur...

Page 42: ...a cartridge is empty when it is not If this happens there is no option but to replace the cartridge This can lead to dramatic waste of ink The same problem may occur in the event a building loses power Whenever the power cable is disconnected from the electrical outlet allow one minute or more to go by before re connecting the power cable to the outlet The 8264E s two power cables require a total ...

Page 43: ...e printer ON The Power lamp on the control panel lights up in green The printer starts initial operation When the initial operation is complete Media width displays in the control panel 2 Press the Menu key Ready to Print displays in the control panel If there is a problem during initial operation the printer will display a message in the control panel and may stop operating If operation stops ref...

Page 44: ... 8264E and the 8254E The rest of the steps are the same for both printers 8264E 1 Verify the following regarding the operational condition of the printer Printing or other operations are not in progress The control panel displays Ready to Print 8254E 1 Verify the following regarding the operational condition of the printer Printing or other operations are not in progress The control panel displays...

Page 45: ...sed in The green Power lamp is lit Press the Power key once again to turn the power OFF If the head height is set to High Change Head Gap Low will be displayed in the control panel and the procedure to turn the power OFF stops To restart the procedure return the head height to Low 4 5 2 When returning the print head to the original position If there is a problem during the turning OFF operation a ...

Page 46: ... 8264E 8254E 4 If the printer is going to be put into long term storage you should perform a head cleaning following the HeadWash procedure in 4 6 1 18 Head Wash menu You should also press the Power key to turn the printer s power OFF then disconnect the power cable s and the communication cable No Name 1 Media loading lever ...

Page 47: ...are recommended 3 4 2 Preparing cables The printer is equipped with a network interface for connecting with a PC You need a network interface cable to connect this printer to a PC Prepare the cable according to the PC that will be connected For information about connecting a network interface cable refer to 3 4 3 Connecting a network interface cable For the recommended cable specifications refer t...

Page 48: ...nnect a network interface cable Follow the procedure below to connect this printer to your PC 1 Turn both the printer and the PC OFF 2 Insert the network interface cable into the network interface connector located on the rear of the printer 8264E 8254E No Name 1 Network interface cable 2 Network interface cable connector ...

Page 49: ...mp 8254E 4 Connect the other connector of the network interface cable to your PC For information about connecting to your PC refer to the User Guide included with the PC For network setting on the side of the printer refer to 4 7 2 Panel Setup menu overview No Name 1 Network interface cable 2 Cable clamp ...

Page 50: ...ed to the scroller supplied with these printers Media tube diameter 77mm 3 Outside diameter of media 150mm 5 9 Weight of media 8264E maximum 30kg 66lb 8254E maximum 19kg 41 8lb 3 5 1 1 8264E Loading roll media Follow the procedure below to load roll media on the 8264E 1 Loosen the left side and right side roll media holders at the rear of the printer To do this pull the lever towards you to releas...

Page 51: ...er than the width of the roll media you are loading 4 Engage the damper drive switching plates and their locking brackets on the end of each roll media holder to increase tension on the media roll to avoid slack and No media found errors No Name 1 Roll media holder Left 2 Roll media holder Right 3 Roll media 4 Fixing lever ...

Page 52: ... the roll media holder is tightened and can t be moved 6 Mount the roll media onto the core of the roll media holder Left Make sure the media s cardboard tube is all the way onto the core so that it is flat against the inner part of the holder s flange No Name 1 Roll media holder Left 2 Fixing lever No Name 1 Roll media holder Left 2 Roll media ...

Page 53: ...he fixing lever of the roll media holder Left and ratchet it counter clockwise to loosen the media holder again With both media holders loose move the entire assembly to the center 9 Tighten both fixing levers 10 Engage the damper drive switching plates and their locking brackets on the end of each roll media holder to increase tension on the media roll to avoid slack and No media found errors No ...

Page 54: ... damaged 1 Load the roll media onto the scroller so that the media s loose end flap points in a counter clockwise direction toward the left when viewed from the fixed flange as shown below 2 Push the fixed flange into the roll media until its cardboard core is firmly against the inside surface of the fixed flange 3 Attach the movable flange firmly to the roll media so that the inside surface of th...

Page 55: ...a This section explains how to set the roll media 3 5 2 1 8264E Setting roll media Follow the procedure below to set the roll media 1 Press the Power key to turn the printer ON The Power lamp on the control panel lights up in green The printer starts the initializing operation Media End displays in the control panel No Name 1 Scroller 2 Fixed flange 3 Ink cartridges 4 Scroller eceiver ...

Page 56: ... loading lever during initial operation The print head portion may touch the pressurizing roller portion and cause a malfunction 2 Raise the media loading lever Lever Up displays in the control panel 3 Open the front cover No Name 1 Media loading lever No Name 1 Front cover ...

Page 57: ...tes while previously loading the roll media should prevent slack in the roll media However if the roll media does develop some slack rewind it tightly and then reload it 5 Pull the roll media out about one meter 39 from the front media feed slot which is located inside the front cover No Name 1 Roll media 2 Media feed slot No Name 1 Roll media 2 Media feed slot ...

Page 58: ...ll media holder If you don t hold the front edge of the media while rewinding it will fall out from the media feed slot on the rear of the printer Confirm that the right edge of the roll media does not extend outward of the loading mark on the right side of the media guide at the front of the printer If it does it may negatively affect print quality No Name 1 Roll media 2 Media loading mark ...

Page 59: ...er Guide 49 When setting the roll media set both sides of the media at least 5mm away from the edge of the pressurizing roller If you don t do this slippage or creasing may occur during printing No Name 1 Roll media 2 Pressurizing rollers ...

Page 60: ... the position of the roll media a Loosen the fixing levers of the right and left roll media holders and move the roll media to the left or right b After moving the roll media fix it in place by re tightening both fixing levers Fix the roll media holders by pressing the holders to the printer No Name 1 Roll media holder Left 2 Roll media holder Right 3 Roll media 4 Fixing lever ...

Page 61: ...loading the roll media cut the front edge of the media if it is not straight 4 10 1 1 8264E Cutting media To increase the pressure on the media lower the media loading lever further No Name 1 Media loading lever No Name 1 Media loading lever second arrow indicating more pressure applied ...

Page 62: ...the media type set the media type as shown in 3 5 3 Setting media type 3 5 2 2 8254E Setting roll media Follow the procedure below to set the roll media on the 8254E 1 Press the Power key to turn the printer ON The green LED lights up The printer starts the initializing operation Media End displays in the control panel No Name 1 Front cover ...

Page 63: ... touch the pressurizing roller portion and cause a malfunction 2 Push the media loading lever toward the rear Lever Up displays in the control panel 3 Set the roll media to the media feed slot If the roll media is not wound tightly wind it tightly again and then load it No Name 1 Media loading lever No Name 1 Roll media 2 Media feed slot ...

Page 64: ...en the front cover and pull out the roll media 5 Holding the front edge of the roll media roll it backward using the scroller flanges to remove any bend and or slant in the media No Name 1 Front cover 2 Roll media No Name 1 Roll media 2 Scroller flanges ...

Page 65: ...the Media Cut menu is set to Manual 4 10 1 3 8254E Cutting media when the Media Cut menu is set to Off By default the Media Cut feature is set to Off and it is not even visible among the menu selections The operator must first turn on the display of the feature via the Selection menu Then he can select between Manual and Off 4 6 5 Selection menu Setup item 5 of 7 total No Name 1 Media loading leve...

Page 66: ...ing media type Follow the procedure below to set the media type 1 Press the Power key to turn the printer ON 2 Load media After the media is loaded the display shifts to the Media Type setup menu Refer to the following for media loading 3 5 2 Setting roll media No Name 1 Front cover ...

Page 67: ...Cancel key No keys on the control panel are pressed for ten seconds Any time the media loading lever is raised then lowered the printer will display Media Type x OK The x represents the printer s default media type From the factory that default is Type 1 Otherwise the media type will be the last one that was used If no keys are pressed the printer will default to that media type It will display Me...

Page 68: ...l panel displays the Media Width 5 If correct press Enter or Cancel Ready to Print displays in the control panel 6 When using roll media wind it backwards with the roll media scroller flanges until any slack is removed This media loading procedure is complete ...

Page 69: ...m that the printer works correctly 1 Press the Power key to turn the printer ON 2 Load the roll media 3 5 2 Setting roll media 3 Confirm that Ready to Print is displayed in the control panel 4 Display the Test Print menu in the control panel by doing the following a Press the Menu key Menu 1 Setup displays in the control panel ...

Page 70: ...reparing For A Job 60 8254E 8264E User Guide b Press the key or key to select Menu2 Test Print c Press the key Test1 Nozzle Check displays in the control panel 4 6 2 Test Print menu Setup item 2 of 7 total ...

Page 71: ...llowing items Nozzle Check Mode Print Set List ALL Set List Palette Print When Banner 1 or Banner 2 is set in the Print Mode menu PalettePrint is not displayed on the test print menu 4 6 2 Test Print menu Setup item 2 of 7 total 5 Press the Enter key The printer begins generating a test print for the selected item ...

Page 72: ...ils on each of the print list items 3 6 2 Nozzle Check through 3 6 4 Color Palette 6 Repeat Step 4 and Step 5 when you are generating a test print for other items 7 Press the Cancel key to exit from Test Print Ready to Print displays in the control panel Test printing is complete ...

Page 73: ... 63 3 6 1 Setup List This is used to check the current setup of the printer User Media and Print Mode lists are printed only when ALL Set List is selected Refer to the following for printing procedure 4 6 2 Test Print menu Setup item 2 of 7 total ...

Page 74: ...may cause blurred prints or prints that are missing data If the Nozzle Check result indicates that the checked points are blurred or missing clean the print head 6 3 3 Cleaning the head Perform the Nozzle Check once again at the end of the work Refer to the following for the printing procedure 4 6 2 Test Print menu Setup item 2 of 7 total ...

Page 75: ... is used to evaluate the following printing conditions Print Mode Effect Pre Heater set temperature Platen Heater set temperature Drier heater set temperature Adjustment value Refer to the following for the printing procedure 4 6 2 Test Print menu Setup item 2 of 7 total ...

Page 76: ...y produced by the printer to the colors viewed on the computer monitor When Banner 1 or Banner 2 is set in the Print Mode menu PalettePrint is not displayed on the test print menu 4 6 2 Test Print menu Setup item 2 of 7 total Refer to the following for the printing procedure 4 6 2 Test Print menu Setup item 2 of 7 total ...

Page 77: ...e factory to produce optimum print quality You may have to adjust the print head if the print quality is reduced after the installation environment or the media has been changed 1 Press the Power key to turn the printer ON Ready to Print displays in the control panel 2 Load the roll media 3 5 2 Setting roll media 3 Display the Printing mode menu in the control panel by doing the following a Press ...

Page 78: ... A Job 68 8254E 8264E User Guide c Press the Enter key Media Type 1 displays in the control panel d Press the key or key to select the media type to use e Press the Enter key 1 Print Mode displays in the control panel ...

Page 79: ...ed media Type 1 to 30 is displayed in 4 6 1 1 MediaType menu f Press the Enter key Mode Graphics 2 displays in the control panel 4 6 1 1 2 Print Mode menu 4 Select the printing mode that you want to use a Press the key or key to select the printing mode to use ...

Page 80: ...b Press the Cancel key several times Ready to Print displays in the control panel 5 Display the Adjust Print menu in the control panel a Press the Menu key Menu 1 Setup displays in the control panel b Press the key or key to select Menu3 Adjust Print ...

Page 81: ...Confirm displays in the control panel 4 6 3 Adjust Print menu Setup item 3 of 7 total 6 Press the Enter key A confirmation pattern for quality adjustment is printed After the confirmation pattern is printed Adj 1 Confirm displays in the control panel ...

Page 82: ... not need perform the Alignment Proceed to Step 10 b When the printing result is like that represented above the You do need to perform the Alignment Proceed to Step 8 8 8254E only Register a set value for Bi D Quality two way printing quality priority mode a Display the Adjust Print menu in the control panel in the same way as in Step 5 b Press the or key to select Adj 5 Bi D Quality ...

Page 83: ...plays while the test pattern is printing Pattern 4 displays when the test pattern finishes printing d Check the three print samples that were printed with the Bi D Quality pattern and select the number that is not out of alignment The number 4 is selected in the following sample e Press the or key to enter the number that you just selected in Step d ...

Page 84: ...i D Normal for Adj 5 Bi D Quality c Perform the remaining Steps 8c through 8f The set value for Bi D Normal is registered Ready to Print displays in the control panel 10 8264E only Register the setting for Bi D Speed two way printing speed mode in the same way as in Step 8a through 8f a Display the Adjust Print menu in the control panel in the same way as in Step 5 b Substitute Adj 7 Bi D Speed fo...

Page 85: ...o fire Do not touch the media guide during printing It is hot and may cause a burn Do not touch the media feed slot platen or media guide while heaters are operating They are hot and may cause a burn Keep the work area well ventilated This prevents fire and prevents operators from feeling sick from fumes 1 Create print data Create print data with application software 2 Turn the power ON and set th...

Page 86: ...The various functions for printing can be performed on the control panel 4 3 2 Setup menu display The various settings and functions regarding printing can be made from the control panel The display contents in the LCD monitor of the control panel are as follows 4 3 3 Changing printer status Follow the procedure below to change printer status 1 Changing Standard menu display to Setup menu display ...

Page 87: ...his printer 4 4 1 Media type The type and quality of media greatly influence the print result Use media that matches the application taking the following information into account Various recommended media are prepared for this printer Select the appropriate media according to the usage For details on recommended media contact your local XEROX dealer If failures or malfunctions of the printer occur...

Page 88: ...rn The characteristics of media can change as the printing environment changes Before using media allow it to adapt to the environment in which it will be used for at least thirty minutes If you don t do this you may experience media jams or wrinkles in the media Print quality may also be negatively affected Do not touch the print side of the media Moisture and oil on your hands may negatively aff...

Page 89: ...unlight when storing media After removing the unused roll media from the feed unit rewind it properly Then wrap it with an individual bag and store it in an individual box Keep the media dry 4 4 4 Printing area 4 4 4 1 8264E Printing area The printable area of the 8264E printer is as follows 4 4 4 2 8254E Printing area The printable area of the 8254E printer is as follows ...

Page 90: ... avoid this problem Follow the procedure below to change the head height 4 5 1 When raising the print head If the head height adjustment lever is raised high print quality is not guaranteed Do not open the front cover or change the head height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed 1 Open the front cover 8264E 8254E...

Page 91: ...ng the orange head height adjustment lever upward as shown in the following illustration Do not raise the head height adjustment lever higher than the 90 position shown below Doing so may damage the printer 8264E 8254E The High lamp on the control panel lights up in green No Name 1 Head height adjustment lever ...

Page 92: ...4 Handling The Printer 82 8254E 8264E User Guide 3 Close the front cover 8264E 8254E No Name 1 Front cover ...

Page 93: ...the print head to the original position Do not open the front cover or change the head height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed 1 Open the front cover 8264E 8254E No Name 1 Front cover ...

Page 94: ...inter 84 8254E 8264E User Guide 2 Change the head height by moving the orange head height adjustment lever downward 8264E 8254E The Low lamp on the control panel lights up in green No Name 1 Head height adjustment lever ...

Page 95: ...4 Handling The Printer 8254E 8264E User Guide 85 3 Close the front cover 8264E 8254E No Name 1 Front cover ...

Page 96: ... printer settings 4 6 1 Setup menu Setup item 1 of 7 total Test Print menu Allows you to perform Nozzle Check of the print head Color Palette and setup list 4 6 2 Test Print menu Setup item 2 of 7 total Adjust Print menu Allows you to print test patterns used for Alignment when adjusting the printer for optimum print quality 4 6 3 Adjust Print menu Setup item 3 of 7 total Cleaning menu Allows you ...

Page 97: ...dia Pressing the Enter key shifts to the sub menu 4 6 1 4 Side Margin menu Media Initial Specifies whether to perform media detection when initializing the media This detects the width and front edge of the media when initializing the media Pressing the Enter key shifts to the sub menu 4 6 1 5 Media Initial menu Media Width If media detection is not performed during media initialization this speci...

Page 98: ...he sub menu 4 6 1 17 Roll Length menu Head Wash Performs print head washing Pressing the Enter key shifts to the sub menu 4 6 1 18 Head Wash menu CR Maintenance Performs maintenance Pressing the Enter key shifts to the sub menu 4 6 1 19 CR Maintenance menu Initialization Returns the printer to its default settings Pressing the Enter key shifts to the sub menu 4 6 1 20 Initialization menu Life Time...

Page 99: ...ection menu when the Setup menu is displayed 4 6 5 Selection menu Setup item 5 of 7 total Pressing the Cancel key shifts to the previous menu Setup item Setting Description Media Type 1 Allows you to setup configuration for the media type on which to print It is possible to set 30 different user settings as Type 1 to 30 for printing Pressing the Enter key shifts to the sub menu 4 6 1 1 1 User medi...

Page 100: ...sage of print data or print speed Pressing the Enter key shifts to the sub menu 4 6 1 1 2 Print Mode menu PF Adjust Allows configuration of various Media feed compensation settings Pressing the key shifts to the sub menu 4 6 1 1 3 PF Adjust menu Pre Heater Sets up the Pre Heater temperature Pressing the Enter key shifts to the sub menu 4 6 1 1 4 Pre Heater menu Platen Heater Sets up the Platen Hea...

Page 101: ...etails of print mode immediately below Quality 2 Quality 3 Quality 4 Graphics 1 Graphics 2 Banner 1 Banner 2 Banner 3 Banner 4 Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 1 1 User media menu Print Mode Resolution Print speed Passes Direction Quality 1 1440 1440 dpi Q high quality 16 times...

Page 102: ...u 4 Micro Print menu immediately below Micro Change Active during printing operation Sets up Micro Adjustment Change Pressing the Enter key shifts to the sub menu 5 Micro Change menu immediately below Pressing the Cancel key shifts to the previous menu 4 6 1 1 1 User media menu Setup item Setting Description Feed Length 100mm to 250mm to 500mm Changes the feed length of the media for the Initial A...

Page 103: ... the control panel Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 1 3 PF Adjust menu Setup item Setting Description Micro Print Printing Prints the PF pattern micro adjustment with a focus on the Micro Adjustment Value Printing interval 1 pulse Pressing the Cancel key shifts to the previous menu Stops printing and returns to the previous menu if printing is in pr...

Page 104: ...ries depending on the media For the preset temperature of the Pre Heater contact your local XEROX Sales Representative for a recommended media list Setup item Setting Description PreHeater Off 30 C to 50 C Sets up the Pre Heater temperature 1 Roll media 2 Pre Heater 3 Print head Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and...

Page 105: ...es depending on the media For the preset temperature of the Platen Heater contact your local XEROX Sales Representative for a recommended media list the Setup item Setting Description PlatenHeater Off 30 C to 50 C Sets up the Platen Heater temperature 1 Roll media 2 Platen Heater 3 Print head Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels t...

Page 106: ...h of time to preheat the heater while the printer is in standby mode Setup item Setting Description AfterHeater Off 30 C to 50 C Sets up the After Heater temperature 1 Roll media 2 After Heater 3 Print head Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 1 1 User media menu Setup item Setting...

Page 107: ...ffect function is not used If obvious white lines or uneven print density appear on printed media while set at None 1 set to None 2 None 2 Wave 1 The printing joint will be the wave form It should result in improved print quality If obvious white lines or uneven print density appear on printed media while set at Wave 1 change the setting to Wave 2 3 or 4 whichever one produces the best result Wave...

Page 108: ...bvious white lines or uneven print density appear on printed media while set at None 1 set to None 2 None 2 Wave 1 The printing joint will be the wave form It should result in improved print quality If obvious white lines or uneven print density appear on printed media while set at Wave 1 change the setting to Wave 2 Wave 2 Fuzz 1 The printing joint will shade off as the wave form If obvious white...

Page 109: ...s menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 Setup menu Setup item 1 of 7 total Setup item Setting Description Flushing Origin Directs the flushing operation to return to the original flushing box every time the print head goes and returns Pressing the Enter key saves the setting and shifts to the previous menu 4 6 1 Setup menu Setup item 1 of 7 total On...

Page 110: ...s set automatically 4 6 1 3 Flushing menu 8264E only When using the media holder plates set the side margin setting to 10mm 4 8 3 8264E only Installing media holder plates Setup item Setting Description ReturnCount 0cnt to 5cnt to 999cnt Sets the Flushing Return Count Example 1cnt The print head returns to the flushing box on the original side every time the print head leaves and returns 5cnt The ...

Page 111: ...e 5mm line on the media guide 1 Media Width menu without auto detection immediately below If media detection is automatically performed during media initialization the menu displays the detected media width 2 MediaWidth menu with auto detection immediately below Setup item Setting Description Init Off The media is not detected Top Width Detects the media width and edge while initializing the media...

Page 112: ...tting Description WidthConfirm 8264E 1 000mm to 1 625mm 8254E 150 mm to 1 000 mm to 1 351 mm Sets the media width Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 1 1 User media menu Setup item Setting Description MediaWidth mm Displays the media width that is detected while initializing Press...

Page 113: ...Doing so will cause the printer to not function properly When the Winding unit menu is set to Type 1 the setting for the Prev Stick menu is disabled 4 6 1 9 Prev Stick menu Setup item Setting Description Take up Off The winding unit is not used Type 1 Set to Type 1 to use the winding unit Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the s...

Page 114: ... the print head transferring distance Pressing the key increases the media feeding distance Pressing the key decreases the media feeding distance 1 Starting position 2 Media feeding direction Pressing the Enter key causes Moving Origin Pos to be displayed in the control panel and the print head to move to the starting position The following is then displayed in the control panel Confirm Pos Ready ...

Page 115: ...Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 Setup menu Setup item 1 of 7 total Setup item Setting Description HeadFan Off The fan is not activated On The fan is activated Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to ...

Page 116: ...he Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 Setup menu Setup item 1 of 7 total Setup item Setting Description OverwriteWait 0 0sec to 0 1sec to 5 0sec Sets the Overwrite Wait time Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting an...

Page 117: ...d correctly in the Ink Status menu Setup item Setting Description Auto Cleaning Off Auto Cleaning is not performed 1 hours If more than the set time has passed the print head is cleaned automatically before printing starts 2 hours 3 hours 4 hours 5 hours 6 hours 9 hours 12 hours 18 hours 24 hours Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cance...

Page 118: ...ssing the Enter key saves the setting and shifts to the previous menu 4 6 1 Setup menu Setup item 1 of 7 total Roll1 Sets up the roll media length The Roll Length setting is set for three types as Roll1 to Roll3 Pressing the Enter key saves the setting and shifts to the sub menu 4 6 1 17 1 Roll Media Length menu Roll2 Roll3 Pressing the Cancel key cancels the setting and shifts to the previous men...

Page 119: ...f ink i e whatever is in the bladders or dampers The following content displays in the control panel Remove Cartridges Instructs you to remove the ink cartridges and install the cleaning cartridges 6 2 1 Replacing ink cartridges Pressing the Cancel key shifts to the previous menu without Head washing 4 6 1 Setup menu Setup item 1 of 7 total Setup item Setting Description CR Mainte Start Begins mai...

Page 120: ...the settings of the MediaType menu to their factory defaults ExceptMediaType Returns the settings of menus other than the MediaType menu to their factory defaults Pressing the Enter key causes Initialing to be displayed in the control panel and the printer to begin the initialization Pressing the Cancel key shifts to the previous menu without initialization 4 6 1 Setup menu Setup item 1 of 7 total...

Page 121: ...ng keys Pressing the key increases the setting value Pressing the key decreases the setting value Pressing the Enter key changes the setting for the next segment Pressing the Cancel key saves the setting and shifts to the previous menu 4 6 1 Setup menu Setup item 1 of 7 total Setup item Setting Description Subnet Mask 000 000 000 000 to 255 255 255 000 to 255 255 255 255 Changes the Subnet Mask th...

Page 122: ...essing the Cancel key saves the setting and shifts to the previous menu 4 6 1 Setup menu Setup item 1 of 7 total Setup item Setting Description Front Interlace Off The front treatment function is not used On The front treatment function is used Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 ...

Page 123: ...efer to the following for the operation procedure of TestPrint 3 6 Test printing Setup item Setting Description Temporary ALL On Displays all of the selections in the Setup submenus Pressing the Enter key after Temporary is displayed turns on all selections for the setup submenus as long as you remain in the setup sub menus An asterisk next to a selection indicates it is turned on Pressing the Can...

Page 124: ... List ALL Set List Allows Setup List printing to be performed Used for checking the printer s setup items user media and print mode 3 6 1 Setup List Palette Allows Palette Printing to be performed Used to compare actual colors of the printer to colors on the computer 3 6 4 Color Palette When Banner 1 or Banner 2 is set in the Print Mode menu PalettePrint is not displayed 4 6 1 1 2 Print Mode menu ...

Page 125: ...column below Head cleaning can be performed when Ready to Print is displayed in the control panel Refer to the following for operation procedures 6 3 3 Cleaning the head Setup item Description Economy Discharges a lesser amount of ink compared to Normal Normal Select this mode for normal cleaning Strong Discharges a greater amount of ink compared to Normal Used when the print head does not improve...

Page 126: ...n if you select Off in the Selection menu you can briefly display the settings by selecting Temporary in the Setup menu 4 6 1 Setup menu Setup item 1 of 7 total Setup item Setting Description MediaType On Sets up whether to display the MediaType menu Off Effect On Sets up whether to display the Effect menu Off Flushing On Sets up whether to display the Flushing menu Off Side Margin On Sets up whet...

Page 127: ...nu Off Life Times On Sets up whether to display the Life Times menu Off IP Address On Sets up whether to display the IP Address menu Off Subnet Mask On Sets up whether to display the Subnet Mask menu Off Gateway On Sets up whether to display the Gateway menu Off 8254E only Front Interlace On Sets up whether to display the Front Interlace menu Off ALL On Displays all of the items in the Setup menu ...

Page 128: ...ay press the Enter key Pressing the and keys allows you to choose whether to set the auto cleaning interval or activate Sleep Mode immediately When you activate Sleep Mode the printer operates as follows The exhaust fan stops The vacuum fan stops All heaters turn off All lamps turn off except for the Power lamp Automatic head cleaning is performed after the time set in the Time Setting menu has ex...

Page 129: ...ull The ink cartridge is empty The ink cartridge has been removed An object other than an appropriate ink cartridge is inserted in the cartridge slot etc When the printer returns to Ready to Print mode head cleaning is restarted and Sleep Mode continues 5 3 Error messages If one of the above conditions occurs during head cleaning cleaning is stopped When the printer returns to Ready to Print mode ...

Page 130: ...is open The media loading lever was switched to the back side The waste fluid tank is full The ink cartridge is empty The ink cartridge has been removed An object other than an appropriate ink cartridge is inserted in the cartridge slot etc Activate Sleep Mode again after returning the printer to Ready to Print mode 5 3 Error messages Setup item Setting Description Start Start Sleep Mode Pressing ...

Page 131: ...trol panel 2 Press the Menu key Menu 1 Setup displays in the control panel 3 Press the key or key to select a setup item and press the Enter key The settings will be confirmed When setup items have a submenu the display shifts to the next menu When a setup item has a submenu is displayed on the right side of the control panel s LCD monitor For the general outline of each setup item refer to 4 7 2 ...

Page 132: ...nel s LCD monitor can be changed Press the key or key to change the setting 5 To save the changed setting press the Enter key The setting is saved and the next setup item displays If you press the Cancel key key or key without pressing the Enter key after changing a setting the change will not be saved ...

Page 133: ...em refer to 4 6 Menu overview Setup item Description Setup menu Allows configuration of various printer settings Test Print menu Performs Nozzle Check of the print head and setup list Adjust Print menu Prints test patterns used for Alignment when adjusting the printer for optimum print quality Cleaning menu Performs print head cleaning Allows you to set the cleaning mode Selection menu Allows you ...

Page 134: ... the Forward key or the Backward key Media is fed forward or backward 4 Release the Backward key or Forward key after feeding media to the desired position 4 8 2 Media feed compensation This section explains the Media feed compensation feature of the printer The feeding length depends on the media type The following or similar problems may be seen in prints Printed images overlap White lines are p...

Page 135: ... the media loading lever 3 Adjust the Media feed compensation value again 4 8 2 2 Setting the Media feed compensation 4 8 2 2 Setting the Media feed compensation This control is active during printing operation 1 Display the Media feed compensation menu in the control panel a Press the Menu key Menu 1 Setup displays in the control panel No Name 1 Media loading lever ...

Page 136: ...nter 126 8254E 8264E User Guide b Press the key Set1 MediaType displays in the control panel c Press the Enter key Media Type 1 displays in the control panel d Press the key or key to select the media type you are using ...

Page 137: ... Printer 8254E 8264E User Guide 127 e Press the Enter key 1 Print Mode displays in the control panel The selected media Type 1 to 30 is displayed in 4 6 1 1 MediaType menu f Press the key or key to select 2 PF Adjust ...

Page 138: ...mpensation and micro print adjustments reset to defaults each time Initial Print is run a Press the Enter key Feed Length 250 mm displays in the control panel The length of media that is fed i e the feed length for initial adjustment printing is normally set at 250mm If you increase the feeding length the accuracy of the Media feed compensation improves To change the feeding length press the key o...

Page 139: ... adjustment printing starts When the initial adjustment printing is complete Ready to Print displays c After the initial adjustment printing cut the media 4 10 1 Cutting media 3 Measure the distance between the two plus marks in the initial adjustment print using a ruler No Name 1 Feed length 2 Media feeding direction ...

Page 140: ... 8264E User Guide 4 Set up Initial Adjust Change a Press the key or key to select PF2 Initial Change b Press the Enter key Init 250 0 250 mm displays in the control panel c Press the key or key and enter the measured value from Step 3 ...

Page 141: ... Press the Enter key PF2 Initial Change displays in the control panel The initial adjustment value is saved 5 Perform Confirm Print a Press the key or key to select PF3 Confirm Print b Press the Enter key Feed Length 250 mm displays in the control panel ...

Page 142: ...d compensation improves To change the feeding length press the key or key and change the set value c Press the Enter key Printing displays in the control panel Confirmation adjustment printing starts When the Confirm Print operation is complete Ready to Print displays in the control panel d After the confirmation adjustment printing is complete cut the media 4 10 1 Cutting media No Name 1 Feed len...

Page 143: ... match the feed length follow the procedure from Steps 1 through 5 and re adjust b If the measured distance does match the feed length proceed to Step 7 7 If you see banding or waves in the print perform Micro adjustment printing a Display the Media feed compensation menu in the control panel in the same way as in Step 1 b Press the key or key to select PF4 Micro Print c Press the Enter key Printi...

Page 144: ... large enough you do not have to wait for all five bands of the image to finish printing You can speed things up by doing the following Press the Cancel key Make another adjustment Run again When you feel you are in the correct region run again and view all five bands to confirm that the adjustment is correct c Press the Enter key ...

Page 145: ...e white or dark lines on all bands you may have to adjust the pulse to a greater value than 2 and retry After the micro adjustment printing is completed PF4 Micro Print displays in the control panel 9 Refer to the illustrations below and check the printing result ...

Page 146: ...10 Set up Micro Adjustment Change a Press the key or key to select PF5 Micro Change b Press the Enter key Micro 0pulse displays in the control panel c Press the key or key and enter the micro adjustment value according to the printing result in Step 7 ...

Page 147: ...d Press the Enter key The micro adjustment value is saved PF5 Micro Change displays in the control panel 11 Press the Cancel key several times Ready to Print displays in the control panel The adjustment of the Media feed compensation value is complete ...

Page 148: ...sulting in damage to the media by the print head surface To prevent this use the media holder plates to reduce the amount of curling in the media Follow the procedure below to install the media holder plates 1 Display the Side margin menu in the control panel a Press the Menu key Menu 1 Setup displays in the control panel b Press the key Set1 MediaType displays in the control panel ...

Page 149: ...264E User Guide 139 c Press the key or key to select Set4 Side Margin d Press the Enter key Side Margin mm displays in the control panel 4 6 1 4 Side Margin menu The current setting value is displayed in the of the Side Margin menu ...

Page 150: ...ide margins to 10mm while printing a Press the key or key to select Side Margin 10 mm b Press the Enter key This saves the setting and Set4 Side Margin is again displayed in the control panel c Press the Cancel key several times Ready to Print displays in the control panel ...

Page 151: ...talling the media holder plates make sure that they do not interfere with the media as it is fed through the printer If a media jams when using the media holder plates the plates may be deformed If the media holder plates are deformed Do not remove the clogged media by force Stop using the printer Using the printer with deformed media plates may damage the grid roller or print heads If you need to...

Page 152: ...h the media as it is fed through the printer after the media holder plates have been installed the media holder plates should not be used 6 If the plates are not used return them to their initial positions as shown in the following figure No Name 1 Roll media 2 Media holder plate ...

Page 153: ...g printing operation The preset temperature of the Pre Heater varies depending on the media For the preset temperature of the Pre Heater contact your local XEROX Sales Representative for a recommended media list 1 Follow the procedure below to make changes to the Pre Heater settings a With Ready to Print displayed press the Menu key Setup displays in the control panel b Press the key Media Type di...

Page 154: ...uide c Press the Enter key Type displays in the control panel where is the currently selected Media Type d Press the Enter key Print mode displays in the control panel e Press either the key or the key until PreHeater displays in the control panel ...

Page 155: ...f Press the Enter key PreHeater c displays in the control panel where is the current Pre heater temperature setting g Press the key to lower the temperature or Press the key to raise it The minimum temperature is 30C and the maximum temperature is 50C ...

Page 156: ...on Pre Heater Off 30 C to 50 C Sets up the Pre Heater temperature 1 Roll media 2 Pre Heater 3 Print head Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 1 1 User media menu ...

Page 157: ...n The preset temperature of the Platen Heater varies depending on the media For the preset temperature of the Platen Heater contact your local XEROX Sales Representative for a recommended media list 1 Follow the procedure below to make changes to the Platen Heater settings a With Ready to Print displayed press the Menu key Setup displays in the control panel b Press the key Media Type displays in ...

Page 158: ...de c Press the Enter key Type displays in the control panel where is the currently selected Media Type d Press the Enter key Print mode displays in the control panel e Press either the key or the key until PlatenHeater displays in the control panel ...

Page 159: ... Press the Enter key PreHeater c displays in the control panel where is the current Platen Heater temperature setting g Press the key to lower the temperature or Press the key to raise it The minimum temperature is 30C and the maximum temperature is 50C ...

Page 160: ... Platen Heater Off 30 C to 50 C Sets up the Platen Heater temperature 1 Roll media 2 Platen Heater 3 Print head Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 1 1 User media menu ...

Page 161: ...ctive during printing operation The preset temperature of the After Heater varies depending on the media For the preset temperature of the After Heater contact your local XEROX Sales Representative for a recommended media list 1 Follow the procedure below to make changes to the After Heater settings a With Ready to Print displayed press the Menu key Setup displays in the control panel b Press the ...

Page 162: ...ide c Press the Enter key Type displays in the control panel where is the currently selected Media Type d Press the Enter key Print mode displays in the control panel e Press either the key or the key until AfterHeater displays in the control panel ...

Page 163: ... Press the Enter key PreHeater c displays in the control panel where is the current After Heater temperature setting g Press the key to lower the temperature or Press the key to raise it The minimum temperature is 30C and the maximum temperature is 50C ...

Page 164: ...After Heater Off 30 C to 50 C Sets up the After Heater temperature 1 Roll media 2 After Heater 3 Print head Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 1 1 User media menu ...

Page 165: ...he printer is in standby mode 1 Follow the procedure below to make changes to the StandbyHeating settings a With Ready to Print displayed press the Menu key Setup displays in the control panel b Press the key Media Type displays in the control panel c Press the Enter key Type displays in the control panel where is the currently selected Media Type ...

Page 166: ... d Press the Enter key Print mode displays in the control panel e Press either the key or the key until Standby displays in the control panel f Press the Enter key PreHeater c displays in the control panel where is the current Standby Heating setting ...

Page 167: ...ting is 240 minutes Setup item Setting Description StandbyHeating 10 min to 60 min to 240 min Sets the length of time to preheat the heaters When more than the set time has passed each heater turns off Pressing the Enter key saves the setting and shifts to the previous menu Pressing the Cancel key cancels the setting and shifts to the previous menu 4 6 1 1 1 User media menu ...

Page 168: ... Printer control panel 4 9 1 Feeding media You can feed roll media to the position that you want Follow the procedure below to feed media 1 Confirm that Ready to Print is displayed in the control panel 2 Check that the media loading lever is lowered 3 Press and hold the Forward key or the Backward key Media is fed forward or backward 4 Release the Backward key or Forward key after feeding media to...

Page 169: ... the printer to do the following If a large amount of data is saved on the printer the control panel may not display Ready to Print by pressing the Cancel key once In such cases wait for a few seconds and press the Cancel key again Printer status Operation with the Cancel key pressed During printing Terminates printing and deletes the remaining data in the printer Receiving converting Deletes the ...

Page 170: ...printing Follow the procedure below to change or confirm settings for the Panel setup menu 1 Confirm that the printer is in one of the following conditions Receiving Converting Printing Warming up 2 Press the Menu key Menu 1 Print Start displays in the control panel 3 Press the key or key to change or confirm settings For the setting items whose set values can be changed or confirmed refer to 4 9 ...

Page 171: ... Print Start Enter key If the heater temperature does not reach the set value during warming up printing starts Temperature Pre Check the current Pre Heater temperature Platen Check the current Platen Heater temperature After Check the current After Heater temperature Pre Heater Off 30 C to 50 C Change the Pre Heater temperature Platen Heater Off 30 C to 50 C Change the Platen Heater temperature A...

Page 172: ... Follow the procedure below to pause or restart printing If you pause the printing the print quality will not be guaranteed 1 While the printer is printing press the key The printer pauses its printing PrintRestart ENTER displays in the control panel 2 To restart printing press the Enter key The printer resumes its printing ...

Page 173: ...rding the operational condition of the printer Printing or other operations are not in progress Ready to Print is displayed in the control panel 2 If the roll media cut position is changed refer to 4 8 1 Feeding media and advance the roll media to the desired cut position 3 Open the front cover Pay attention to the following points when you cut roll media Mishandling the razor blade may cause a cu...

Page 174: ...azor blade on the media cut groove on the media guide and cut the roll media The cutting roll media operation is complete When loading the new roll media cut the front edge of the media if it is not straight No Name 1 Media guide 2 Media cut groove 3 Razor blade ...

Page 175: ...ay attention to the following points when you cut roll media Mishandling the razor blade may cause a cut on your finger or hand When you hold media do not place your finger on the media cut groove Move the razor blade along the media cut groove 2 Place a razor blade on the media cut groove on the media guide and cut the roll media The cutting roll media operation is complete No Name 1 Media guide ...

Page 176: ...edia cut position is changed refer to 4 8 1 Feeding media and advance the roll media to the desired cut position Pay attention to the following points when you cut roll media Mishandling the razor blade may cause a cut on your finger or hand When you hold media do not place your finger on the media cut groove Move the razor blade along the media cut groove 3 Place a razor blade on the media cut gr...

Page 177: ...repare that or a similar document 5 2 Failures and malfunctions of the printer This section describes malfunctions and failures of the printer that do not appear in the display in the control panel their possible causes and their remedies 5 2 1 Problems in installation and introduction 1 Cannot perform ink replenishment No Possible cause Remedy Reference 1 Is the front cover open or media loading ...

Page 178: ...e Connect the power cable to a different electrical outlet 3 2 Power cable connection 3 Is the front cover open or media loading lever raised Close the front cover Lower the media loading lever 3 5 Media handling 4 8264E only Is a maintenance cover open Close the maintenance cover 6 3 4 Cleaning the cleaning wiper 6 3 5 8264E only Cleaning around the print head No Possible cause Remedy Reference 1...

Page 179: ...ace cable connected correctly Confirm the types of the cross and straight cables and connect the network interface cable correctly 3 4 3 Connecting a network interface cable 2 Are the network settings configured correctly Configure the network settings correctly 4 6 1 22 IP Address menu through 4 6 1 24 Gateway menu 3 Do the printer s network settings match the computer side environment Match this...

Page 180: ...surizing roller Clean the pressurizing roller 6 3 2 Cleaning the inside of the printer 6 Is the printer being used in an environment other than the one specified such as in direct sunlight Only use the printer in an environment that is specified for use 8254E Installation manual 8264E Installation manual 7 Are you using folded torn or rolled media Replace the media 4 4 2Precautions for handling me...

Page 181: ...ia 4 Is the printer used in an environment other than the one specified such as near an air conditioner Only use the printer in an environment that is specified for use 8254E Installation manual 8264E Installation manual 5 Are you using media that has been printed on already Use new media 4 4 1 Media type No Possible cause Remedy Reference 1 Are you using recommended media Use recommended media 4 ...

Page 182: ...Possible cause Remedy Reference 1 Is the loading position of the media correct Set the media correctly 3 5 2 Setting roll media 2 Did you set up the origin and print position Cancel or reset the settings of the origin and print position 4 6 Menu overview No Possible cause Remedy Reference 1 Are you using recommended media Use recommended media 4 4 1 Media type 2 Are you using thick or thin media U...

Page 183: ...to High Return the head height to Normal Low 4 5 Head height adjustment No Possible cause Remedy Reference 1 Has the ink cartridge exceeded its expiration date two years from the date stamped on its side Use a new ink cartridge 6 2 1 Replacing ink cartridges 2 Are you using recommended media Use recommended media 4 4 1 Media type 3 Did you perform Alignment Perform Alignment 3 7 Adjust print 4 Did...

Page 184: ... and right sides of the media Check the size of the image being sent to the printer and allow for the default margins Or specify a smaller media width in the RIP compensating for the margins No Possible cause Remedy Reference 1 Missing part of an image can also be caused by not factoring in the size of the side margins when the image size is set Although the Media may physically be wide enough the...

Page 185: ...cing ink cartridges 10 Washing Performing print head washing operation Please wait a while 4 6 1 18 Head Wash menu 11 Moving Origin Pos The print head is moving to the original printing position in the Origin setup menu Please wait a while 4 6 1 8 Origin menu 12 Confirm Position E The print head has finished moving to the original printing position in the Origin setup menu Press the Enter key 4 6 ...

Page 186: ...the cover 24 Lever Up The media loading lever is raised Lower the lever 3 5 Media handling 25 8254E only Media Cut ENTER Roll media is fed to the media cut position after printing Press the Enter key after cutting media 4 10 1 Cutting media No Display Description Remedy Reference 1 Undefined Media Failed in identifying the media Stops operation First try raising and lowering the pressure roller le...

Page 187: ...ety instructions 9 Life Times Head The operational lifespan of the print head has almost expired Continues operation Contact your local XEROX dealer 10 Life Times Pump The operational lifespan of the pump motor has almost expired Continues operation Contact your local XEROX dealer 11 Life Times CR Motor The operational lifespan of the CR motor has almost expired Continues operation Contact your lo...

Page 188: ...lysis of the command data sent from your PC to the printer If a command error occurs the following error message appears in the control panel of the printer and operation stops When the error is solved the printer starts operating again The in the error message is the code number that indicates what type of error occurred The command code representing the error that occurred may be indicated withi...

Page 189: ...ing any key on the control panel stops the beeping For an error requiring restart operation will return to normal after removing the cause of the error and restarting the printer If the same error continues to be displayed contact the your local XEROX dealer When you contact him be sure to be able to tell the dealer the code number of the error message The in the error message is the code number t...

Page 190: ...64E User Guide 5 4 When media jams occur When the media is jammed follow the procedure below 1 Press the Power key to turn the printer s power OFF 3 3 2 Turning the power OFF 2 Open the front cover 8264E 8254E No Name 1 Front cover ...

Page 191: ...8254E 8264E User Guide 181 3 Move the print head section all the way to the right 8264E 8254E No Name 1 Print head section 2 Roll media ...

Page 192: ...E 8254E Pay attention to the following points when you cut roll media Mishandling the razor blade may cause a cut on your finger or hand When you hold media do not place your finger on the media cut groove Move the razor blade along the media cut groove No Name 1 Media loading lever ...

Page 193: ... Troubleshooting 8254E 8264E User Guide 183 5 Pull the media toward the front of the printer and cut the torn part with a cutting tool such as a razor blade 8264E 8254E No Name 1 Razor blade 2 Roll media ...

Page 194: ... backwards onto its spool 6b 8254E only Turn the flanges of the roll media holders and wind roll media backwards onto its spool 7 If paper dust or pieces of paper remain inside the printer remove them Try to do so without blowing paper dust inside the printer No Name 1 Flanges 2 Roll media No Name 1 Roll media 2 Scroller ...

Page 195: ...sponges 6 2 1 Replacing ink cartridges This section describes how and when to replace the ink cartridges 1 Replacement frequency An ink cartridgeshould be replaced when either of the following happens a InkNearEnd displays in the control panel This message displays when there is a small amount of ink remaining in the ink cartridge The alarm buzzer sounds To stop the buzzer press the Enter key Repl...

Page 196: ...n cause the printers to misread how much ink is actually still in the cartridges The in the ink cartridge replacement messages indicates the color that is almost empty or has run out using the following characters K Black C Cyan M Magenta Y Yellow Do not insert or remove the ink cartridge except at the time of replacement Inserting or removing the cartridge mixes air into the ink tube and failures...

Page 197: ...ectly Any problems caused by using an ink cartridge other than those recommended above will not be covered by the warranty and repair expenses will be paid by the customer Description Model No Ink cartridge K Black 220 ml 106R01227 Ink cartridge C Cyan 220 ml 106R01228 Ink cartridge M Magenta 220 ml 106R01228 Ink cartridge Y Yellow 220 ml 106R01230 8264E only Ink cartridge K Black 440 ml 106R01251...

Page 198: ...o not disassemble ink cartridges A disassembled ink cartridge cannot be used When an ink cartridge is moved from a cold place to warm place let the ink cartridge warm up in the new printing environment for at least three hours before printing Do not refill an ink cartridge with ink It may result in abnormal printing Insert or remove the ink cartridge only at the time of replacement Inserting or re...

Page 199: ...6 Maintenance 8254E 8264E User Guide 189 2 Remove the ink cartridge that you want to replace from its ink cartridge slot 8264E 8254E No Name 1 Ink cartridge to be removed 2 Ink cart ...

Page 200: ...idge is inserted or removed more than nine times it cannot be used even if there is some remaining ink inside Ink usage can be severely affected if the printer looses power before it is turned off correctly by pressing the Power key This can occur because of a power outage or by unplugging the printer before it is turned off When the printer is turned back on it may register much less ink in the c...

Page 201: ...a runs out during printing the printer stops printing b When you want to change the media type to use 2 Type For types and details of roll media refer to 7 3 Options Supply list 6 2 2 1 8264E only Roll media replacement steps Follow the procedure below to replace roll media 1 If the printer is turned ON confirm that no operation such as printing is in progress Be careful to not trap your fingers w...

Page 202: ...by turning the flanges of the roll media holders 4 Loosen the fixing lever of the right roll media holder and move the holder toward the right removing it from the roll media s core No Name 1 Roll media holders 2 Roll media No Name 1 Roll media holder Right 2 Fixing lever 3 Roll media ...

Page 203: ...es you will only need to move the right roll media holder 6 To load another roll media refer to the following For loading roll media refer to 3 5 1 Loading roll media For storing roll media not in use refer to 4 4 3 Precautions for storing media The roll media replacement procedure for the 8264E is complete No Name 1 Roll media holder Left 2 Fixing lever 3 Roll media ...

Page 204: ...1 If the printer is turned ON confirm that no operation such as printing is in progress Be careful to not trap your fingers when opening and closing the media cover 2 Raise the media loading lever 3 Use the flanges at both ends of the scroller to manually rewind the roll media No Name 1 Media loading lever No Name 1 Roll media 2 Scroller ...

Page 205: ...nter and place it on a horizontal surface 5 Turn the movable flange back and forth while pulling it away from the roll media until it is disengaged 6 Remove the roll media from the scroller No Name 1 Scroller No Name 1 Movable flange 2 Scroller No Name 1 Roll media 2 Scroller ...

Page 206: ...ding roll media For storing roll media not in use refer to 4 4 3 Precautions for storing media 8 When you have no need to set roll media attach the movable flange to the scroller and store the scroller in the printer s scroller receivers The roll media replacement procedure for the 8254E is complete No Name 1 Movable flange 2 Scroller ...

Page 207: ...onge becomes deformed b When smears of ink appear on the media c Two months after the last replacement 2 Type For types and details of the flushing box sponge refer to 7 3 Options Supply list 3 Replacing steps Follow the steps below to replace the flushing box sponges 1 If the printer is turned ON make sure of the following Printing or other operations are not in progress Ready to Print is display...

Page 208: ...he flushing box sponges If waste fluid comes into contact with the grid roller the surface of the grid roller will be damaged and the media feed function may be affected 4 Install a new flushing box sponge into each flushing box 5 Close the front cover to complete the procedure No Name 1 Flushing boxes two 2 Flushing box sponges No Name 1 Front cover ...

Page 209: ... fresh air inlet Doing so could lead to an electric shock or fire If foreign substances or liquids such as water enter the printer do not use the printer It could lead to an electric shock or fire Immediately press the Power key to turn the printer OFF disconnect the power cables from the electric outlet and contact your local XEROX dealer When cleaning the printer be sure to first press the Power...

Page 210: ...g a soft cloth 6 3 2 Cleaning the inside of the printer This section describes how to clean the inside of the printer Follow the procedure below 1 Open the front cover 8264E 8254E Do not blow paper powder inside the printer using tools such as an air duster It may cause an abnormal noise from the inside of the printer No Name 1 Front cover ...

Page 211: ...6 Maintenance 8254E 8264E User Guide 201 2 Use a soft brush to remove paper powder and dust attached to the pressurizing rollers 8264E 8254E No Name 1 Pressurizing rollers ...

Page 212: ...aintenance 202 8254E 8264E User Guide 3 Apply a slightly damp tightly wrung out soft cloth to wipe out paper powder and ink attached to the platen and media guide 8264E 8254E No Name 1 Platen 2 Media guide ...

Page 213: ... 8254E 8264E User Guide 203 4 Use a slightly damp tightly wrung out soft cloth to wipe off any dirt that may be on the unpainted silver color areas in the center of the grid roller 8264E 8254E No Name 1 Grid roller ...

Page 214: ...ot to be used for a week or more perform head cleaning once a week If you do not perform head cleaning the print head will become clogged Cleaning the print head will preserve print quality Remove the media when cleaning Cleaning with the media loaded may lead to contact between the print head and media 1 Confirm that Ready to Print is displayed in the control panel 2 Check that the media loading ...

Page 215: ...l head cleanings refer to 5 Troubleshooting and take appropriate measures 6 3 4 Cleaning the cleaning wiper This section describes when and how to clean the cleaning wiper 1 Cleaning frequency The cleaning wiper should be cleaned once a week or when blurs or incomplete printing appear on printed media after head cleaning 2 Cleaning method Follow the procedure below to clean the cleaning wiper 8264...

Page 216: ...her operations are not in progress Ready to Print displays in the control panel 2 Display the CR Maintenance menu in the control panel a Press the Menu key Menu 1 Setup displays in the control panel b Press the key Set1 MediaType displays in the control panel c Press the key or key to select Set20 CR Maintenance ...

Page 217: ...e Enter key CR Mainte Start displays in the control panel 4 6 1 19 CR Maintenance menu 3 Press the Enter key Maintenance starts The print head moves to the left 8264E only The cleaning wiper moves forward CR Maintenance End displays in the control panel ...

Page 218: ... Maintenance 208 8254E 8264E User Guide 4 8264E Open the maintenance cover on the right front of the printer 8254E Open the front cover 8264E 8254E No Name 1 Maintenance cover Right No Name 1 Front cover ...

Page 219: ...264E only Do not re use the cleaning stick Dust attached to the stick may damage the print head 8254E only Make sure to wipe the print head using a dry poly knit wiper A wet poly knit wiper may cause the print head to clog 5 8264E only Use the cleaning stick to remove the ink and dust on the cleaning wiper 8254E only Use the poly knit wiper to remove the ink and dust on the cleaning wiper a Cleani...

Page 220: ...254E b Cleaning the back side of the wiper Remove the ink and dust by moving the cleaning stick 8264E or the poly knit wiper 8254E from bottom to top 8264E No Name 1 Cleaning wiper 2 Cleaning stick 8264E or Poly knit wiper 8254E 3 Head cap unit ...

Page 221: ...8264E Close the maintenance cover on the right front of the printer firmly until it is locked 8254E Close the front cover 8264E No Name 1 Cleaning wiper 2 Cleaning stick 8264E or Poly knit wiper 8254E 3 Head cap unit No Name 1 Maintenance cover Right ...

Page 222: ... 8264E User Guide 8254E 7 Press the Enter key The print head returns to its original position 8264E only The cleaning wiper returns to its original position CR Mainte Start displays in the control panel No Name 1 Front cover ...

Page 223: ...tarting to clean around the print head read and understand this procedure then clean promptly and accurately When cleaning around the print head the print head cap must be removed and cleaning must be complete before the head dries The recommended time for cleaning is about fifteen minutes If cleaning exceeds fifteen minutes discontinue it by following Steps 7 and 8 Perform a head cleaning and the...

Page 224: ...uide 2 Display the CR Maintenance menu in the control panel a Press the Menu key Menu 1 Setup displays in the control panel b Press the key Set1 MediaType displays in the control panel c Press the key or key to select Set20 CR Maintenance ...

Page 225: ...r Guide 215 d Press the Enter key CR Mainte Start displays in the control panel 4 6 1 19 CR Maintenance menu 3 Press the Enter key Maintenance starts The print head moves to the left CR Maintenance End displays in the control panel ...

Page 226: ...Using a light such as a penlight confirm that there are no foreign objects such as dust or ink attached to the following parts Around the print head Head guide area Nozzle No Name 1 Maintenance cover Left No Name 1 Around the print head 2 Head guide area 3 Nozzle 4 Dust ink mass ...

Page 227: ...ngers may attach to the cleaning stick causing damage to the print head Do not immerse the head of the cleaning stick in water Doing so may damage the print head Do not re use the cleaning stick Dust attached to the stick may damage the print head 6 If foreign objects such as dust or ink are attached to the print head remove them using the cleaning stick No Name 1 Around the print head 2 Head guid...

Page 228: ...er Guide 7 Close the left maintenance cover Close the cover firmly until it is locked 8 Press the Enter key The print head returns to its original position CR Mainte Start displays in the control panel No Name 1 Maintenance cover Left ...

Page 229: ...6 Maintenance 8254E 8264E User Guide 219 9 Press the Cancel key several times Ready to Print displays in the control panel Cleaning around the print head is complete ...

Page 230: ...oreover normal operation after shifting to these positions cannot be guaranteed The wheels supplied with the dedicated stand are intended for movement over short distances on flat indoor floors not for transporting equipment long distances or between buildings 1 Preparation before moving When using a dedicated stand follow the procedure below to move the printer 1 Make sure that the printer s powe...

Page 231: ...s four leveling adjusters in the direction indicated in the next illustration until all four wheels are on the floor There is a flexible metallic belt very close to the flexible black CR carriage return belt mentioned in the next step Be very careful to not touch this metallic belt No Name 1 Adjusters 2 Stand ...

Page 232: ... User Guide 7 8254E only Bind the flexible black CR carriage return belt in the center section of the printer by fastening the CR belt clip around it 8 8254E only Remove the scroller No Name 1 CR carriage return belt 2 CR belt clip ...

Page 233: ...e it ready for use 1 Select a suitable place for installation 8254E Installation manual 8264E Installation manual 2 Move the printer to the location 3 Check that the bolts attaching the printer to its stand are tight 4 Attach the power cable s and communication cable 3 2 Power cable connection 3 4 Connecting the network interface 5 Perform the Nozzle Check procedure to confirm that there is no clo...

Page 234: ...nter ON 2 Confirm that Ready to Print is displayed in the control panel 3 Remove all of the ink cartridges 4 Press the Power key to turn the printer OFF Transport Mode displays in the control panel and the printer starts ejecting ink Ink discharging takes about three minutes 5 When the ink discharge has been completed check that the power lamp has turned OFF 6 Dispose of the waste fluid 1 3 Import...

Page 235: ...om the stand 8254E Installation Manual 8264E Installation Manual 12 Repack the printer 6 4 2 2 Post transport procedure 1 Unpack assemble and set up the printer 8254E Installation Manual 8264E Installation Manual 2 Set the printer in an available location 6 4 1 Moving the printer over short distances specifically 2 Reinstalling after moving No Name 1 CR carriage return belt 2 CR belt clip white pl...

Page 236: ...riodic inspection The following parts should be inspected according to the schedule below They should be cleaned and replaced if necessary Part Timing Maintenance station Once per year Wiper Once per year Damper Once per year Part Timing Maintenance station Once per year Wiper Once per year Damper Once per year Part Timing Check Point Media guide Sub platen front surface Once per year Media dust a...

Page 237: ...8254E 8264E User Guide 227 6 6 Long term storage of the printer If the printer is going to be put into long term storage you should perform a head cleaning following the HeadWash procedure in 4 6 1 18 Head Wash menu ...

Page 238: ...6 Maintenance 228 8254E 8264E User Guide This page has been intentionally left blank ...

Page 239: ...ejection Outer diameter of the roll media 150mm 6 or less Weight of roll media 30kg 66lbs or less Maximum media length 50m 164ft Maximum media width 1 625mm 65 Maximum media thickness 0 3mm 012 Maximum print length 18m 59ft Maximum print width 1 615mm 64 Print margins Front Up to 15mm 6 Back 5mm 6 Left 5mm to 25mm 6 to 1 Right 5mm to 25mm 6 to 1 Media cut system Horizontal manual cut system Head h...

Page 240: ...ed OFF Outer dimensions Height 1 262mm 51 including the stand Width 2 698mm 108 Depth 845mm 34 Weight 173kg 382lbs including the stand Item Specification Model name XEROX 8254E Color Wide Format Printer Printing method On demand piezo drive system Drive system Firmware servo DC motor drive Media feed system Multipoint pressurizing grid roller system Media fixing system Pressurization roller down s...

Page 241: ...hiving environment Ink unfilled Temperature 20 C to 60 C 4 F to 140 F Humidity 20 to 80 No condensation Storage life six months Archiving environment Ink filled Temperature 10 C to 40 C 14 F to 104 F Humidity 20 to 80 No condensation Storage life four days at 32 C 90 F or higher Power Power voltage AC 90V to AC 132V AC 198V to AC 264V Frequency 50Hz 60Hz 1Hz Power consumption Printing 1260W Heater...

Page 242: ...ack 440ML 106R01252 Cyan 440ML 106R01253 Magenta 440ML 106R01254 Yellow 440ML Cleaning cartridge Both 108R00735 Flushing box sponge 8264E only 108R00859 Used during head flushing Included with printer Tweezers 8264E only Generic Used to remove flushing box sponges Mentioned in User Guide but not included with printer Cleaning stick 8264E only 108R00858 Used to clean heads and wipers Included with ...

Page 243: ......

Page 244: ...icial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America XEROX and all Xerox product names mentioned in this publication are trademarks of XEROX CORPORATION Other company trademarks are also acknowledged Changes are periodically made t...

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