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SOLVING PROBLEMS

Lightweight paper generally requires less pressure while
heavyweight paper requires greater pressure.

Paper misfeeds

Follow these steps to clear paper misfeeds:

Go to the paper tray indicated by the message and graphic
displays of the printer control console.

2. Press the Tray Unlock button located on the front left of the

paper tray.

3. When the Ready to Open indicator lights, pull the blue bar

up and out to open the feeder tray.

Pull the tray all the way out for best results.

4. Press the green lever to unlatch the paper feeder assembly.

XEROX 4050/4090/4450/4650 LPS OPERATOR GUIDE

8-15

Summary of Contents for 4050

Page 1: ...XEROX Xerox 4050 4090 4450 4650 Laser Printing Systems Operator Guide April 1995 720P94000...

Page 2: ...which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America Publication number 720P94000 Xerox and all Xerox products mentioned in this publicati...

Page 3: ...ensures the continued safe operation of your equipment U S only If you need any additional safety information concerning the equipment or if you need Xerox supplied materials call the following toll...

Page 4: ...entration levels meet safe levels U S only If you need additional ozone information request the Xerox publication Ozone by calling Xerox Product Safety at the following toll free number 1 800 828 6571...

Page 5: ...onents 1 4 System controller 1 4 Optional components 1 5 Printer 1 5 System controller options 1 7 Print job sources 1 9 Basic system functions 1 10 Function keys 1 10 Commands 1 11 2 Setting up the L...

Page 6: ...ine jobs 3 20 Communicating with the channel attached host 3 21 Placing the LPS online 3 21 Taking the LPS offline 3 21 Communicating through the Shared Disk Interface processor 3 22 Communicating thr...

Page 7: ...odifying current trays 5 14 Redefining the preferred trays 5 14 Assigning all system trays to a cluster 5 14 Changing the stock in a tray assigned to an active cluster 5 15 Error conditions 5 15 Using...

Page 8: ...area 2A 8 7 Clearing areas 3 through 5 8 7 Clearing areas 6 and 6A 8 10 Clearing area 7 8 11 Clearing areas 8 and 9 8 12 Clearing areas A and B 8 13 Paper misfeeds 8 15 Frequent paper misfeeds 8 16 S...

Page 9: ...TABLE OF CONTENTS Glossary GLOSSARY 1 Index INDEX 1 XEROX 4050 4090 4450 4650 LPS OPERATOR GUIDE ix...

Page 10: ......

Page 11: ...nce uses the following conventions BOLD BLUE Uppercase bold blue text indicates required characters values or keywords Ellipses indicate that you can repeat a parameter or option or list a series of p...

Page 12: ...0 Xerox 4050 4090 4450 4650 LPS Operator Command Summary 720P93050 Xerox 4050 4090 4450 4650 LPS Command Reference 720P94020 Xerox 4050 4090 4450 4650 LPS Operator Training Guide 720P22070 Xerox 4050...

Page 13: ...nds You must print the job you created with color commands to verify that the colors meet your requirements Applications build color sets differently resulting in color variation on the LPS If the pri...

Page 14: ......

Page 15: ...ter and section 2 Powering up the LPS Set up print job source Offline jobs 1 Load the job tape 3 Loading a 9 track tape 3 Loading an 18 track cartridge tape 2 Place the appropriate tape drive online 3...

Page 16: ...the date and time 6 Printer maintenance LPS features The Xerox 4050 4090 4450 and 4650 Laser Printing Systems are versatile high performance printing systems They enable host mainframe computers and n...

Page 17: ...disks with optional expansion of up to 1 124 MB Your 4090 has 64 megabits of font memory which is expandable to 128 megabits Systems with an HPSCSI board and running XDDI software can support a shared...

Page 18: ...system controller shown in figure 1 2 The system controller also contains the central processing unit and the system disks The configuration of the 4050 LPS system controller is slightly different th...

Page 19: ...for your LPS to increase productivity This section presents each option Printer The printer has two stacker options the dual stacker shown in figure 1 4 and the stitcher stacker shown in figure 1 5 Fi...

Page 20: ...l console shown in figure 1 6 displays important messages attention signals and information about the setup of your system The printer control console also contains a graphic mimic of the system for f...

Page 21: ...indicators Indicates the feeder trays selected and the paper size loaded Sample button Pressing this button causes the printer to deliver a print sample to the sample tray of the next image waiting in...

Page 22: ...nd backing up user files and loading or unloading fonts to the system disks The capacity of the 1 4 inch cartridge tape drive is either 320 MB or 525 MB depending on the choice of DC6320 or DC6525 tap...

Page 23: ...port Instructions Figure 1 10 Printer with bypass transport Print job sources Your LPS can process print jobs from a variety of sources Print job sources can be divided into two main categories online...

Page 24: ...green keyboard You must hold down the key BACKSPACE Deletes the character to the left of the cursor CAP LOCK Makes all characters you enter uppercase all caps This key toggles on and off CLEAR SCREEN...

Page 25: ...and line of the system controller The LPS accepts your commands whenever the following prompt displays READY FOR COMMANDS For a command to be recognized by the system you must do the following 1 Enter...

Page 26: ...ved and cannot be used as file names Parameters Most parameters are optional You use them to refine commands For example the I in STOP I specifies input processing Likewise the O in STOP O specifies o...

Page 27: ...icator or the Remote status indicator lights show the power supply you selected refer to step 1 The Power On indicator lights A cursor appears on the system controller display for about 15 seconds whi...

Page 28: ...ppropriate for an operator However if you want to enter the SETTIME command you must log on to security level 2 To log on to level 2 enter the LOGON command LOGON 2 password Your system administrator...

Page 29: ...section in this chapter From a front end host such as a Sun SPARCstation 10 and Entire APPLICATION software using the shared disk option to print files 9 track magnetic tapes Improper handling of 9 tr...

Page 30: ...he cartridge tape drive Always remove cartridges from the tape drive before powering off the drive Store cartridges vertically in racks in a clean climate controlled environment If the temperature or...

Page 31: ...t data from being erased turn the thumbwheel so that the white dot is showing in the window To disable write protection allow data to be written to the tape turn the thumbwheel so that the white dot i...

Page 32: ...and unloading a floppy diskette from the system controller Follow these steps to load and unload a floppy diskette 1 Before inserting a floppy diskette into the floppy diskette drive make sure the lev...

Page 33: ...be keyed in at the keyboard Each of these switches is described in the Control panel switches section 2 Power switch The main power switch circuit breaker is at the upper right corner of the tape dec...

Page 34: ...arkers on the tape so that the tape drive can recognize starting and stopping areas 9 Tape cleaner The cleaner consists of two blades and a vacuum port to strip unwanted particles off the tape surface...

Page 35: ...nable ring in the magnetic tape reel is absent When this indicator is on data cannot be written to or erased from the tape BOT indicator The BOT indicator is lit when the tape is positioned at the BOT...

Page 36: ...nit is online to the printer Note Some control faults require a power off power on sequence to clear Refer to the Xerox 4850 4890 HighLight Color LPS Message Guide for additional information High dens...

Page 37: ...nse because the maintenance diagnostic functions do not operate in the online mode CAUTION This switch is used for higher level diagnostics which only a service representative can interpret Improper u...

Page 38: ...aring CAUTION When handling the tape try to touch only the edges and never handle the tape beyond the BOT reflective strip You could damage or destroy data beyond that point 4 Insert the tape sideways...

Page 39: ...meters in the forward direction it reverses to search for it If the tape drive cannot find the BOT in either direction it stops and an error status code appears in the two digit LED display on the ope...

Page 40: ...amount of tape on the fixed reel and you want to unload it more quickly first press the Load Rewind switch and then the Unload switch Note Pressing only the Load Rewind switch causes the tape to rewi...

Page 41: ...oading and backing up of non printing files such as forms and fonts to and from the system disks as well as providing an input source for print jobs The 18 track CTS uses standard 1 2 inch chromium di...

Page 42: ...nsports in your cartridge 2 Power control panel A description of the switches on the control panel shown in figure 3 7 is provided below Figure 3 7 Control panel switches 1 Emergency Power Off EPO swi...

Page 43: ...s kept closed whether or not there is a tape loaded 4 Status and control panel There is a status and control panel for each tape transport Located above the transport it contains the message window th...

Page 44: ...e drive ignores this button while it is in the ready condition when the ready light is on Alternatively you can enter the TAPE REWIND command when the tape drive is online to the system 5 Message wind...

Page 45: ...ONAL Note In the download and testing messages the number may be 0 1 2 or 3 depending on how many tape transports you have These are the numbers assigned to each transport by the service representativ...

Page 46: ...idge label facing to the left into the feed slot 5 Close the tape drive door The tape loads automatically If the tape has loaded properly the LED indicator light is green If the LED indicator light is...

Page 47: ...ded and online to the LPS you are ready to print jobs Unloading a tape Follow these steps to unload a tape 1 When the EOT is reached or a job is completed the transport rewinds and unloads the cartrid...

Page 48: ...ob tape is mounted TAPE and CARTRIDGE You must identify the physical tape drive assigned to each of these keywords You identify the device using the SUB DEVICE command For example if you are using a c...

Page 49: ...asked to take the system offline for service or other purposes and to bring it back online when ready to resume operation Placing the LPS online Follow these steps to place the LPS online 1 Enter ONLI...

Page 50: ...rovided in the Selecting a communication mode section later in this chapter For more information refer to the Xerox 4050 4090 4450 4650 LPS Command Reference Starting HIP To start HIP enter HIP This i...

Page 51: ...e following messages display HP2020 SELECTED HOST NOT PRESENT ON SYSTEM HP2400 HIP INTERFACE MUST BE OFFLINE ENTER HIP OFFLINE HP7100 CANNOT CHANGE HOST WHILE JOBS ARE PENDING OR ACTIVE Placing HIP on...

Page 52: ...et following the last successfully received packet If the packet cannot be successfully retransmitted the request is aborted and the session with the client is terminated The HIP also terminates an XN...

Page 53: ...with the host Channel attached host Place the LPS online 3 Communicating with the channel attached host Network environment Start HIP 3 Communicating through the host interface processor SDI jobs 1 S...

Page 54: ...ed with a certain paper stock This is called a cluster This specification is the preference of the person who coded the job When a job is ready for printing the system displays messages indicating the...

Page 55: ...ob that is temporarily suspended enter the sample command SAMPLE filename S D copies filename The name of the file to sample including the file extension Example SAMPLE SAMPLE FRM D 2 INKS BLUE S D S...

Page 56: ...The job data may be read off a magnetic tape for offline jobs or sent through the host channel for channel attached host online jobs When you enter the START command the system looks for the data fil...

Page 57: ...ugh HIP To start or continue jobs in the HIP internal queue enter the HIP START command HIP START DUMP job ids DUMP Starts the job specified in the job ids parameter or the next job in the HIP queue i...

Page 58: ...N to continue Printing multiple copies of large jobs When multiple copies of a report are printed in collated mode the system processes all pages of the first copy from first to last then repeats the...

Page 59: ...tain status information on the job currently printing the job queue or the printer Checking printer status When you press PRINTER STATUS or enter the PSTATUS command the system displays the current st...

Page 60: ...layed PAGE n Divides the queue up to 20 jobs which are ordered from the oldest completed job to newest completed job received PENDING Displays all jobs in the pending state PENDING or RECEIVING but no...

Page 61: ...job is waiting to be sent QUEUED The job is in the OCS job queue waiting to be processed ACTIVE The job is being processed by input or output OQUEUED The input phase is complete and the job is queued...

Page 62: ...orts that require stitching entry string Displays entries that match the specified entry string pstring Displays all reports that require the specified primary state name Displays all reports that mat...

Page 63: ...command aborts the report currently being processed for printing in the input phase It is typically used in response to an error message where you are given the choice of continuing or aborting a spe...

Page 64: ...nd the following messages display OS0510 INPUT stopped OS0500 OUTPUT stopped This command stops both input and printing STOP I command If you enter the STOP I command the following message displays OS...

Page 65: ...Resuming INPUT OS0020 Resuming OUTPUT Both input and printing resume CONTINUE I command If you enter the CONTINUE I command the following message displays OS0010 Resuming INPUT Input resumes but print...

Page 66: ......

Page 67: ...he U S Follow these steps to add dry ink 1 Open the middle and left printer doors 2 Locate the appropriate dry ink area 3 Spread a drop cloth on the floor under the dry ink area 1 Cartridge handle 2 G...

Page 68: ...seal by pulling it toward you with the other hand Discard the seal and the drop cloth Note If any dry ink gets on your hands wash them with soap and cold water Heat sets the ink permanently If any dr...

Page 69: ...STITCHING i The system controller displays the following message 0S3050 Stitcher is out of wire followed by 0S2000 Enter CONTINUE O to resume printing If you continue the job without replacing the wir...

Page 70: ...LIGN command as follows ALIGN TEST The alignment test pattern form is the only reliable way of checking printer adjustment If you are adjusting the alignment to correct a problem with a specific form...

Page 71: ...age toward the bottom of the page add scan lines to the current value determined in step 1 To move the image up subtract scan lines You cannot enter a negative number 5 Change the alignment values by...

Page 72: ...display and on the printer control console when trays containing required stock become low The graphic display on the printer control console shows the location of empty feeder trays The following oc...

Page 73: ...or on the feeder tray door If it is not lit press the Tray Unlock switch and wait for the Ready to Open indicator to light before opening the feeder tray 2 Lift and pull out on the blue bar along the...

Page 74: ...on could break it Remove any partially fed paper from the feeder assembly and discard it Transparencies and other stiff materials should not be discarded unless they are damaged 4 Remove any paper rem...

Page 75: ...Avoid fanning the paper unless you are loading predrilled paper Do not load paper above the MAX line on the length guide too much paper in the paper tray could result in paper misfeeds 7 Pull the leng...

Page 76: ...pe of paper This allows common stock to feed from more than one tray Clusters are usually set up and named by the person who programs the print job The cluster name consists of 1 to 6 alphanumeric cha...

Page 77: ...port or space over pages until you reach a page that is the correct size for the paper in the tray Paper sizing and clusters Different trays within a cluster can hold different size paper An A in the...

Page 78: ...finds trays defined for the cluster A cluster is missing when it is called by a job that cannot find either a preferred or current tray defined for that cluster To display information about all clust...

Page 79: ...ter cannot be used until you define it Setting current trays Follow these steps to confirm preferred trays 1 Load the required stock into the feeder tray or trays requested by the screen prompt 2 Ente...

Page 80: ...eparate each tray number by a comma for example CLP RED 1 2 3 To add trays Enter CLP cluster name tray number and press ENTER for example CLP RED 4 To delete trays Enter CLP cluster name tray number a...

Page 81: ...ious cluster being deleted if all of its current trays are reassigned and it has no preferred trays assigned to it You can avoid this situation by always maintaining preferred trays for all clusters o...

Page 82: ...all the tray specifications within the jobs you start The FEED MAIN command returns control to the printer Use the following FEED command to select a tray cluster name or cluster mode MAIN AUX and AUT...

Page 83: ...mode SELECT AUTO means that bins 1 and 2 are identical as far as the user is concerned and that either may be used provided it is empty when you start a job If SELECT AUTO is entered when a Bypass Tra...

Page 84: ...can change the output tray specification while a job is printing This allows you to unload output trays before they become full Make sure that the other output tray is empty before redirecting output...

Page 85: ...ch output tray is full In automatic switching mode the system automatically switches over to the second tray if it is empty when one tray is full applies to the dual stacker only If only one tray was...

Page 86: ...by sliding it back under the stacker arms The tray clicks and slides back into place 3 If the job is not complete printing should resume automatically when the tray is replaced If it does not press th...

Page 87: ...T JOB MAINTENANCE 2 If the printer has stopped resume printing by pressing the Continue button on the printer control console or press CON on the keyboard XEROX 4050 4090 4450 4650 LPS OPERATOR GUIDE...

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Page 89: ...ut the printer stops and the following message displays on the printer control console FUSER LUBRICANT CONTAINER IS EMPTY Printing cannot resume until you add fuser lubricant Follow these steps to add...

Page 90: ...ocate the fuser drawer and move the green lever A counterclockwise b Grasp the green handle on the fuser drawer B and pull it out until it stops 4 Locate the fuser reservoir 6 2 XEROX 4050 4090 4450 4...

Page 91: ...n overflow of lubricant may occur c Carefully squeeze the fuser lubricant into the reservoir until the orange float reaches the top of the reservoir or until you see the oil reach the top edge below t...

Page 92: ...track magnetic tape drive every day or after eight hours of operation To achieve continued reliability and low maintenance follow the procedure accurately All the 9 track magnetic tape transport compo...

Page 93: ...s chapter where appropriate WARNING Cleaning solutions evaporate very quickly and give off vapors that may be irritating For these reasons it is important to keep the container tightly closed when not...

Page 94: ...them out from the face of the tape deck 2 Clean the magnetic head using a soft lint free cloth lightly moistened with the head cleaning solution Wipe the magnetic head working surface in the same dire...

Page 95: ...t or oxide that may have collected on the sensor surfaces and reflective strip 4 To clean the tape cleaner use the swab prepared for the EOT BOT sensor Carefully go over the tape cleaner blades with i...

Page 96: ...areas are cleared of any oxide or dirt buildup Use a small mirror if one is available to inspect the inner edge of the guides 6 Replace the plastic dust covers for the magnetic head components by pres...

Page 97: ...he transport cleaning solution is not safe for them and should be used only to clean the tape drive components Cleaning the 1 4 inch cartridge tape drive The 1 4 inch cartridge tape drive heads should...

Page 98: ...gh solution to saturate the area exposed in each of the two large cutouts 3 Insert the prepared cleaning disk label side up into the diskette drive until the jacket is solidly against the stops just a...

Page 99: ...e magnetic storage media to another or to back up files onto a floppy diskette or a 1 4 inch cartridge tape This section contains procedures for copying files and for all operator tasks related to usi...

Page 100: ...Reference EBCDIC ASCII Identifies the format of the source tape disk id Identifies the system disk to which the file is written DP1 DP1 DP2 or DP3 You do not need to enter this parameter file id Speci...

Page 101: ...e full name of the file to copy including its extension output file id Specifies the name of the file to be written if it is different than the name of the source file If output file id is not specifi...

Page 102: ...put file id output file id ALL file type REVIEW Displays a warning message when the file to be copied is about to overwrite a file of the same name already on the diskette and asks if you want to cont...

Page 103: ...isk to copy the file to DP1 DP2 or DP3 You do not need to enter this parameter file id Specifies the full name of the file to copy including its extension output file id Specifies the name of the file...

Page 104: ...an feel the diskette hit the stops 3 Turn the lever clockwise 1 4 turn to the closed position If you feel any resistance when turning the lever make sure that the diskette is inserted completely into...

Page 105: ...This option increases the time required to perform the format process 3 When the formatting and initialization are complete the system displays the following messages FL1055 Total number of bad sector...

Page 106: ...ercise care to prevent burns when working in this area Do not perform this task if the fuser is hot 1 Power off the printer 2 Open the printer doors 3 Open the fuser drawer a Locate the fuser drawer b...

Page 107: ...and wait for the fuser to cool DO NOT touch the fuser while it is hot If you DO NOT feel heat continue with the procedure 5 Put on gloves WARNING Fuser agent contains silicone that causes eye irritati...

Page 108: ...ER MAINTENANCE 6 Locate the pressure roll wiper 7 Remove the pressure roll wiper assembly a Pull upward on the upper wiper rod to release the rod as shown 6 20 XEROX 4050 4090 4450 4650 LPS OPERATOR G...

Page 109: ...ag that came with the new wiper 10 Dispose of the bag in a trash receptacle 11 Use a clean cloth and wipe the dirt off the entire pressure roll Wipe the roll while rotating it 12 Discard the cloth in...

Page 110: ...t the long rod through the drip pan and the lower loop of the new wiper 14 Install the new wiper CAUTION Make sure that the smooth side of the wiper is facing the pressure roll 6 22 XEROX 4050 4090 44...

Page 111: ...rings on both ends of the pressure roll as shown below b Center the wiper on the pressure roll Pull up the wiper and place the upper rod onto the brackets on both ends of the pressure roll as shown be...

Page 112: ...e and date The system must be idle when setting the system time and date Idle means offline not printing and not performing any nonprinting tasks You must also log on to level 2 to use the SETTIME com...

Page 113: ...n is not provided by the Queue Manager task for any reason this line will not be displayed and all following lines of the Time of Day display will be moved up Note that the print file may indicate les...

Page 114: ...ocessing is active Host Remote source HOST IBM channel host through online XPAF XNS Ethernet host 871 871 CM host DMR DMR 11 host XPS Xerox Print Services Manager Stat Remote source status OFFL No com...

Page 115: ...splay indicates the selected remote interface and its current status When both interfaces are active they are both updating the same status fields and only the most recent update will be seen As a res...

Page 116: ......

Page 117: ...t the host system operator and request that the output from the host to the LPS be drained and the system be varied offline from the host 2 Press JOBS STATUS to determine if the system is idle If the...

Page 118: ...rtridge or diskette For more information on unloading tapes and cartridges refer to the relevant section in the Setting up print job sources chapter CAUTION If a tape or cartridge is loaded when the s...

Page 119: ...netic tape drive section of the Setting up print job sources chapter Responding to 9 track magnetic tape drive error messages If magnetic tape drive errors are reported by the system controller displa...

Page 120: ...ch off and then on This causes the tape drive to perform a diagnostic self check If a fault is indicated at this time do not attempt further testing Place a service call 2 Thread a scratch tape throug...

Page 121: ...the list and follow those directions Reinitiate Test 01 to see if it can run to completion If not report any and all numbers when placing the service call Additional diagnostic tests Your service repr...

Page 122: ...too many times press the Reset switch and repeat this step 4 Press the Execute switch Test 03 runs for less than one minute If 00 displays at the completion of the test it was successful If the test...

Page 123: ...nob you use to clear a jam is bright green and marked with an arrow indicating the direction it moves in Follow these steps to clear a paper jam 1 Go to the area of the printer indicated by the messag...

Page 124: ...nting 7 When the job finishes printing check the output to make sure there are no missing or duplicate pages Clearing area 1A Remove and discard any paper found in area 1A Lift the three green handles...

Page 125: ...tray and should be discarded You are not charged for these sheets If the job is directed into stacker tray 1 or 2 the discarded copies are sent to the sample tray If the job is directed to the sample...

Page 126: ...e fully open position 3 Raise the small green handle at the front of the fuser assembly WARNING Parts of this area are hot enough to cause some discomfort after prolonged contact Exercise caution 4 Re...

Page 127: ...osed position Follow these steps to clear area 5 1 If paper is caught in the rollers between areas 4 and 5 first turn the green knob in the direction of the arrow marked on it This ensures that the pa...

Page 128: ...ction of the arrow marked on it Remove and discard any paper found there 3 Release the green handle Clearing areas 6 and 6A Follow these steps to clear area 6 1 Open the top cover of the printer Remov...

Page 129: ...ndicates a problem in the output module remove and discard those sheets as well Refer to the appropriate Areas section of this chapter for detailed instructions Clearing area 7 Area 7 of the paper pat...

Page 130: ...the top cover of the output module as indicated on the graphic display of the printer control console and remove any paper found there Follow these steps to clear area 9 1 Locate the green handle on...

Page 131: ...locate area A in the center 2 The instruction label for area A indicates that you should remove only the paper under this paper guide The paper guide is a spring loaded heavy wire form guide that pops...

Page 132: ...in the stacker tray because the system has counted it as completed Clearing the stacker tray A jam can occur when the paper does not stack smoothly in the stacker trays If some paper weights stack wel...

Page 133: ...icated by the message and graphic displays of the printer control console 2 Press the Tray Unlock button located on the front left of the paper tray 3 When the Ready to Open indicator lights pull the...

Page 134: ...tray back into the printer until the tray latches 9 Press the Continue button on the printer control console to resume printing 10 Discard any pages sent to the sample tray or unused stacker tray whe...

Page 135: ...eeder assembly must be unlatched to clean the belt If necessary unlatch it by pressing down on the bright green lever on the right side of the paper tray 2 Clean the belt Lightly moisten a lint free t...

Page 136: ...tem does not repair itself and the fault message reappears when you try to restart the job enter STITCH OFF The stitcher remains off until you enter the STITCH ON command The printer stops and the fol...

Page 137: ...stitcher stacker is out of staple wire indicated by fault code L152 in the print quantity display of the printer control console There is a stitch wire jam indicated by fault code L172 in the print qu...

Page 138: ...rects the image generator to produce a bitmap image instead of aborting the page This process call rasterization can take anywhere from 3 to 20 minutes The following messages display on the controller...

Page 139: ...es to initiate a restart following a fatal error This error may be induced by either a software or hardware failure System rollover recovery Follow these steps to recover from a system rollover 1 If y...

Page 140: ...very option default n Choose one of the four recovery options In most cases the system default is the best choice However you should be thoroughly familiar with the choices before choosing one All fou...

Page 141: ...t Calling for service Before calling the Customer Service Support Center CSSC make sure you have read this chapter and have tried the corrective actions described here If the problem persists gather t...

Page 142: ...YSTEM 3 SERVICE NUMBERS COPIED FOR LATER CALL RETURN TO THE OPERATING SYSTEM 4 NONE OF THE ABOVE RETURN TO THE OPERATING SYSTEM INDICATE SELECTION BY ENTERING NUMBER 4 If you select any option other t...

Page 143: ...e answered by a representative who will ask you for the following information Model number of your printer 4050 4090 4450 or 4650 Your printing system serial number located on a panel inside the print...

Page 144: ......

Page 145: ...Low moisture content below 5 7 percent Smooth surface Moisture resistant wrapping No defects bent edges or uneven surfaces Grain long parallel with the longest side of paper Xerox recommends 4024 80...

Page 146: ...are printed on both paper trays Paper storage Temperature and humidity can affect the way paper behaves in your printer Therefore it is important that paper be stored correctly Always store paper In i...

Page 147: ...oring paper for a specified amount of time in the same type of environment as your system The length of time paper should be conditioned depends on two things The difference between the storage and op...

Page 148: ...rs before using the paper Paper curl Before paper is cut into sheets by the manufacturer it is stored on large rolls After it is cut and packaged it retains some of the curl from the rollers Although...

Page 149: ...ISPLAY If you enter the REPORT BILLING DISPLAY command the information appears on the display REPORT BILLING PRINT If you enter the REPORT BILLING PRINT command the information is sent to the printer...

Page 150: ...glish Terminal Type ADM 11 LINK MC 2 Graphics with 32 megabits Graphics Type GVG GOOD IMPRESSIONS SUCCESSFULLY DELIVERED SHEETS PRINTED IN IOT DIAGNOSTIC MODE Machine serial number request The first t...

Page 151: ...33 7769 8 30 a m to 5 15 p m Eastern time An answering device operates during nonbusiness hours Leave your name and phone number and your call will be returned Touchtone Telephone Direct Meter Read En...

Page 152: ...to acknowledge completion of serial number meter read entry for each machine Enter 91 to end call and record entry in computer base For your information only Date of Entry For Assistance Call 1 800 43...

Page 153: ...following section Each letter in the serial number must be translated into numbers because letters are not individual keys on the touchtone keypad Press the asterisk to indicate that you are about to...

Page 154: ...should be reported between the 20th and the last working day of each month 423 6168 in Rochester NY 1 800 638 7979 all other U S locations When the system answers your call you hear the following Tha...

Page 155: ...r read Note From the serial number the system knows how many meters there are to report and asks for them by name 5 After you have entered the A meter the system reads it back to you and says All mete...

Page 156: ...and changing data 1 To begin the review enter 1 The system reads the first serial number 2 To accept the serial number and continue enter The system then reads back the A meter read 3 Continue the re...

Page 157: ...oved operated upon stored and so on as a single unit by the computer block length Number of characters or bytes contained in a block of data the block is treated as a unit within the computer Block le...

Page 158: ...The number of dots imaged per inch measures printer resolution for example 300 dots per mich dpi See also spot dpi Dots per inch Indicates the number of dots per inch displayed on a terminal screen o...

Page 159: ...tress and orientation Font Interchange Standard See FIS form 1 Compiled FSL file 2 Specific arrangement of lines text and graphics stored in an electronic version Forms can be printed without variable...

Page 160: ...nymous with a START command a job is a group of print data sets called reports A job may contain one or multiple reports job control Program called into storage to prepare each job or job step to be r...

Page 161: ...n Interpress a mask serves as a template indicating the shape and position of an object on a page metacode Method of controlling the image generator The character dispatcher uses these codes to genera...

Page 162: ...ld up a parameter list from information within a command PCC Printer Carriage Control PDE Page Description Entry PDL Print Description Language Language used to describe printing jobs to a laser print...

Page 163: ...the number of dots the higher the resolution and the clearer the image The terms dots spots and pixels are synonymous scale To adjust font or image size according to given proportions sequential 1 In...

Page 164: ...lized versions of that document Variable data is not a part of a form design but varies from page to page virtual page Page area selected by a forms designer for printing vpos Vertical positioning wil...

Page 165: ...CLU command 5 11 to 5 15 clusters 5 10 to 5 15 collated mode 4 6 color printing requirements xiii commands 1 11 to 1 12 communications mode selecting 3 22 to 3 23 components 9 track magnetic tape dri...

Page 166: ...information button 1 7 J JDE 4 4 JDL 4 4 job aborting 4 11 ending 4 12 queue status 4 8 to 4 9 resuming 4 13 stopping 4 12 to 4 13 Job Descriptor Entry see JDE Job Descriptor Library see JDL K keywor...

Page 167: ...loading 3 9 to 3 11 placing online 3 11 18 track loading 3 3 to 3 4 CTS loading tape 3 17 to 3 18 placing tape online 3 18 to 3 19 powering on 3 17 unloading tapes 3 19 diskette drive cleaning 6 10 t...

Page 168: ...25 inch cartridge loading 3 18 system 1 8 9 track drive 1 7 3 5 to 3 12 handling guidelines 3 1 loading 3 1 3 9 to 3 11 unloading 3 12 write protection 3 2 18 track cartridge handling guidelines 3 2...

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