Xerox 095205841718, User Manual

Page: 207 / 256

Troubleshooting
Xerox ® VersaLink ® C405 Color Multifunction Printer 207
User Guide
Notes:
• To maintain print quality, the toner or drum cartridges for many models of equipment are
designed to stop functioning at a predetermined point.
• Grayscale images printed with the composite black setting increment the color-pages counter,
because color consumables are used. Composite black is the default setting on most printers.
Symptom Probable Causes Solutions
• Page Margins Are
Inconsistent.
• The image is not centered on
the page or the margins are
not consistent.
A paper registration
adjustment is needed.
Use the paper registration procedure to
adjust the image position on the page.
For details, refer to Adjusting Paper
Registration on page 174.
Faded printouts with multiple
colors faded.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications, and replace them if necessary.
The paper being used is outside
the recommended specification
range.
Replace the paper with a recommended size
and type, and confirm that your control
panel and print driver settings are correct.
For details, refer to Supported Paper on
page 140.
The paper type is heavier or
thicker than the paper type
selection.
• Ensure that the proper paper is loaded in
the paper tray.
• Choose a heavier paper type at the
control panel and in the print driver.
• Use a lighter paper or paper type.
The bias transfer voltage is not
properly adjusted for the paper
type.
Verify that the paper types set in the control
panel and the print driver match the paper
loaded in the tray.
The settings in the application
or print driver are incorrect.
Print the Demonstration Print from the
Information Pages menu. For details, refer to
Information Pages on page 32. If the Demo
Print looks correct, the printer is printing
properly. Verify that the application and the
print driver selections are correct for your
print job.
The paper is damp. Replace the paper.
The high-voltage supply is
defective.
For assistance, go to the Xerox
®
Support
website at
www.xerox.com/office/VLC405support .