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During talking, user could press

to hold the current call. Press

again to return

the call or switch the call active.

3.6. 3-way conference call

User can press Soft1 (Conf) to dial the line2 (press Soft1 (Answer) to answer the call directly if

this call is from line2) during talking with line1. After line2 connect, user can press Soft2 (Conf)

to enter into conference mode. To back to line1 from conference, please press Soft1 (Split); to end

the call, please press Soft3 (Close) or press

3.7. Switchboard Operator feature

User can press Soft1 (Conf) to dial the line2 (press Soft1 (Answer) to answer the call directly if

this call is from line2) during talking with line1. After line2 connect, user can press Soft1 (Switch)

to select which line you prefer to transfer, then press

to input the number you want to

transfer and press

again to do the transfer.

3.8. Call records

VP-1003 supports 100 items of missed call, 100 items of incoming call, and 100 items of dialed

call. If the records are full, the newest will replace the oldest. If phone’s power cut or reboot, call

records will be discarded.



Missed call

Press

, and screen displays “Missed Call” with the number and time of missed call. User

can also use

to browse the missed call records, or press Soft1 (Option) to

check the details of this record, then press Soft2 (EDial) again to change the current number.
Pressing Soft2 (Dial) will call this number directly if user don’t modify the number. If there is no
missed call, screen will show “List Is Empty”.



Incoming call

Press

and screen displays “Incoming Call”, by pressing

to browse the

records; or press Soft1 (Option) to check the details of this record, then press Soft2 (EDial) again

to change the current number. Pressing Soft2 (Dial) will call this number directly if user don’t

modify the number. If there is no incoming call

，

screen will show “List Is Empty”.

Summary of Contents for VP-1003

Page 1: ...User Manual VP 1003 VoIP Phone ...

Page 2: ...ircuit boards Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high temperature below 0 or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for help or else it ma...

Page 3: ...LS 11 3 2 PLACE CALLS 11 3 3 END CALLS 12 3 4 CALL TRANSFER 13 3 5 CALL HOLD 13 3 6 3 WAY CONFERENCE CALL 14 3 7 SWITCHBOARD OPERATOR FEATURE 14 3 8 CALL RECORDS 14 4 WEB CONFIGURATION 15 4 1 INTRODUCTION OF CONFIGURATION 15 4 1 1 Ways to configure 15 4 1 2 Password Configuration 15 4 2 SETTING VIA WEB BROWSER 15 4 3 CONFIGURATION VIA WEB 16 4 3 1 BASIC 16 4 3 1 1 Status 16 4 3 1 2 Wizard 17 4 3 1...

Page 4: ... 4 3 5 2 Syslog Config 46 4 3 5 3 Config Setting 47 4 3 5 4 Update 47 4 3 5 5 Account Config 48 4 3 5 6 Reboot 49 4 3 6 Security 50 4 3 6 1 MMI Filter 50 4 3 6 2 Firewall 51 4 3 6 3 NAT Config 52 4 3 6 4 VPN Config 55 4 3 7 Logout 56 5 CONFIGURATION VIA KEYPAD 57 5 1 Keypad introduction 57 5 2 Menu Tree 57 6 APPENDIX 58 6 1 SPECIFICATION 58 6 1 1 Hardware 58 6 1 2 Voice features 58 6 1 3 Network f...

Page 5: ...handset cable The power supply The Ethernet cable The User Manual you may download from our website IP Phone are designed to look like conventional phones the following photo shows a broad overview of the IP Phone 1 3 Keypad Key Key name Function Description Navigation Navigation key assist users for operating In idle state they have special function Left Checking Incoming call Up Checking Missed ...

Page 6: ...P2 Press Soft2 ON to enabled call forward function and set it to always mode Press Soft1 OFF to close the function of forward mute Press this key in calling mode you can hear the other side and the other side can not hear you Line1 2 3 Here is Three SIP lines user could select any one to make the call if it has been registered Volume Turn down or turn up the volume by pressing these two keys Redia...

Page 7: ...switch Input 5V AC 1A WAN 10 100M Connect it to Network LAN 10 100M Connect it to PC Handset Port type RJ 9 connector Headset Port type RJ 9 connector Headset Port type 3 5mm jack VP 1003 provide two Ethernet ports and a power adaptor Also has two headset interfaces with RJ 9 port and 3 5mm jack Please refer to safety notes of this manual carefully before power adaptor is connected ...

Page 8: ... not you can make direct network connect The following two figures are for your reference Shared network connection Use this method if you have a single Ethernet port in your workspace with your desktop computer already connected to it First disconnect the Ethernet cable from the computer and attach it to the WAN port on the back of your phone Next use the Ethernet cable in the package to connect ...

Page 9: ...eeds some network and VoIP knowledge so that user could understand the meanings of parameters In order to make user use the phone more easily and convenient there are basic configurations introduced which is mandatory to ensure phone calls 2 2 1 Network settings Make sure that network is connected already before setting network of phone VP 1003 uses DHCP to get WAN IP configurations so phone could...

Page 10: ...isplay WAN 3 Press OK or Soft2 Enter then choose Static 4 Press Soft1Edit and screen will show IP then press Soft1 Del to delete Input your IP address and press Soft2 Save to save what you input After Saved shown the screen will jump to show the Net mask information 5 Press Soft1 Del to delete Input your Net mask and press Soft2 Save After Saved shown the screen will jump to show the Gateway infor...

Page 11: ...er call Answer with hook off Take handset you can talk directly You can just hang up to finish talk Answer with hands free Press to begin talking Press again to finish talk Answer with headset Press to answer the call if the phone detect headset LED will turn to green when you press again the phone change to speaker mode You may press or Soft3 Close to finish the call Using hands free instead of h...

Page 12: ...nish talk Using directory Press in stand by mode you will access to phonebook If there are many persons records stored in the directory you can use to select number or press the first character of the name for searching the person which you want to contact Press to forward and press to backward Press Soft2 Dial to dial the current number shown on the screen Speed dial Speed dial means user can mak...

Page 13: ...tended Transfer During talk press or Soft2 Transf then input the number that you want to transfer to and press Soft2 Send After that third party answers then press to complete the transfer You need enable call waiting and call transfer first If there are two calls you can just talk to one and keep hold to the other one The one who is keep hold can not speak to you or hear from you In other way if ...

Page 14: ...gain to do the transfer 3 8 Call records VP 1003 supports 100 items of missed call 100 items of incoming call and 100 items of dialed call If the records are full the newest will replace the oldest If phone s power cut or reboot call records will be discarded Missed call Press and screen displays Missed Call with the number and time of missed call User can also use to browse the missed call record...

Page 15: ...o phone root level and general level User with root level can browse and set all configuration parameters while user with general level can set all configuration parameters except SIP 1 2 or IAX2 s that some parameters can not be changed such as server address and port User will has different access level with different username and password Default user with general level username guest password ...

Page 16: ...our modification after power off and on 4 3 Configuration via WEB 4 3 1 BASIC 4 3 1 1 Status Status Field name Explanation Network Shows the configuration information on WAN and LAN port including the connect mode of WAN port Static DHCP PPPoE MAC address the IP address of WAN port and LAN port ON or OFF of DHCP mode of LAN port Phone Number Shows the phone numbers provided by the SIP LINE 1 3 ser...

Page 17: ...ver automatically need not to input this information artificially PPPoE In this mode your must input your ADSL account and password You can also refer to 3 2 1 Network setting to speed setting your network Choose Static IP MODE click NEXT can config the network and SIP default SIP1 simply also can browse too Click BACK can return to the last page Static IP Address Input the IP address distributed ...

Page 18: ... VOIP service provider Enable Register Start to register or not by selecting it or not Display detailed information that you manual config Choose DHCP MODE click NEXT can config SIP default SIP1 simply also can browse too Click BACK can return to the last page Like Static IP MODE Choose PPPoE MODE click NEXT can config the PPPoE account password and SIP default SIP1 simply also can browse too Clic...

Page 19: ...tart Time Display the start time of the outgoing record Last Time Display the conversation time of the outgoing record Called Number Display the account protocol line of the outgoing record 4 3 1 4 MMI SET MMI SET Field name explanation Language Set Set the language of phone English is default Greeting Message The greeting message will display on lcd when phone is idle It can support 16 chars the ...

Page 20: ...ent network settings Static If your ISP server provides you the static IP address please select this mode then finish Static Mode setting If you don t know about parameters of Static Mode setting please ask your ISP for them DHCP In this mode you will get the information from the DHCP server automatically need not to input this information artificially PPPoE In this mode your must input your ADSL ...

Page 21: ...y ISP Username Input your ADSL account Password Input your ADSL password Notice 1 Click Apply button after finished your setting IP Phone will save the setting automatically and new setting will take effect 2 If you modify the IP address the web will not response by the old IP address Your need input new IP address in the address column to logon in the phone 3 If networks ID which is DHCP server d...

Page 22: ...server setting will take effect NAT Select NAT or not Bridge Mode Select Bridge Mode or not If you select Bridge Mode the phone will no longer set IP address for LAN physical port LAN and WAN will join in the same network Click Apply the phone will reboot Notice If you choose the bridge mode the LAN configuration will be disabled 4 3 2 3 Qos Config The VOIP phone support 802 1Q P protocol and Diff...

Page 23: ...rt 3 and port 4 belong to blue VLAN If a broadcast frame is sent out from port 1 switch will transmit it to port 2 the other port in the red VLAN and not transmit it to port3 and port 4 in blue VLAN By this means VLAN divide the broadcast domain via restricting the range of broadcast frame transmition Note chart 2 use red and blue to identify the different VLAN but in practice VLAN uses different ...

Page 24: ...VLAN package NOTICE 1 Startup VLAN if set Voice Data VLAN differentiated as Undifferentiated all packets will use the Voice VLAN ID as the tag 2 Startup VLAN if set Voice Data VLAN differentiated as tag differentiated and disables the DiffServ then system will not distinguish the voice and data all packets will use the Voice VLAN ID as the tag 3 Startup VLAN if set Voice Data VLAN differentiated a...

Page 25: ... Example The IP address is 192 168 1 70 the telnet port value is 8023 the accessing address is telnet 192 168 1 70 8023 RTP Initial Port Set the RTP Initial Port It is dynamic allocation RTP Port Quantity Set the maximum quantity of RTP Port the default is 200 Notice 1 You need save the configuration and reboot the phone after set this page 2 If you modify the port of Telnet and HTTP you would bet...

Page 26: ...y the name of the lease table Start IP Set the start IP address of the lease table End IP Set the end IP address of the lease table the network device connected to LAN port will get IP address between Start IP and End IP by DHCP Netmask Set the Netmask of the lease table Gateway Set the Gateway of the lease table Lease Time Set the Lease Time of the lease table DNS Set the default DNS server IP of...

Page 27: ...able can not be larger than the quantity of C network IP address We recommend you to use the default lease table and not modify it 2 If you modifies the DHCP lease table you need save the configuration and reboot 4 3 2 6 SNTP Setting time zone and SNTP Simple Network Time Protocol server according to your location you can also manually adjust date and time in this web page SNTP Field name explanat...

Page 28: ...fault is 24 hours mode SNTP Select the SNTP and click Apply to make the SNTP Times effective Enable Daylight Enable daylight saving time Time shift minutes Setup the variety length Month Setup stat and end month Week Setup start and end week Day Setup start and end day Hour Setup start and end hours Minute Setup start and end minutes Notice You need specify the above all items 4 3 3 VOIP ...

Page 29: ... 29 4 3 3 1 SIP Config Set your SIP server in the following interface SIP Config Field name explanation ...

Page 30: ...xy SIP server password Domain Realm Set the sip domain if needed otherwise this VoIP phone will use the Register server address as sip domain automatically Usually it is same with registered server and proxy server IP address Enable Register Start to register or not by selecting it or not Register Expire Time Set expire time of SIP server register default is 60 seconds If the register time of the ...

Page 31: ...ction suggest use the default config Long Contact Set more parameters in contact field connection with SEM server Enable URI Convert Convert to 23 when send the URI Dial Without Register Set call out by proxy without registration Ban Anonymous Call Set to ban Anonymous Call Enable DNS SRV Support DNS looking up with _sip udp mode Forward Type Select call forward mode the default is Off Off Close d...

Page 32: ...ick to Talk Set click to Talk need practical software support Signal Encode Enable Disable Signal Encrypt RTP Encode Enable Disable RTP Encrypt Enable Session Timer Set Enable Disable Session Timer whether support RFC4028 It will refresh the SIP sessions Answer With Single Codec Enable Disable the function when call is incoming phone replies SIP message with just one codec which phone supports Aut...

Page 33: ...mail s number Voice Mail Text Specify the voice mail s name Echo Test Number Set echo test number If IAX2 server supports echo test and echo test number is non numeric system could set an echo test number to replace the echo test text So user can dial the numeric number to test echo voice test This function is provided with server to make endpoint to test whether endpoint could talk through server...

Page 34: ...e network STUN Field name explanation STUN NAT Transverse Shows STUN NAT Transverse estimation true means STUN can penetrate NAT while False means not STUN Server Addr Set your SIP STUN Server IP address STUN Server Port Set your SIP STUN Server Port STUN Effect Time Set STUN Effective Time If NAT server finds that a NAT mapping is idle after time out it will release the mapping and the system nee...

Page 35: ... area code 010 before local phone number but you can also dial number 1 instead of 010 after we make a setting according to this dial rule For example you want to dial 01062213123 but you need dial only 162213123 to realize your long distance call after you make this setting To save the memory and avoid abundant input of user add the follow functions 1 x Match any single digit that is dialed If us...

Page 36: ...rts at most 30 digits Destination Set Destination address This is optional config item If you want to set peer to peer call please input destination IP address or domain name If you want to use this dial rule on SIP2 line you need input 255 255 255 255 or 0 0 0 2 in it SIP3 into 0 0 0 3 Port Set the Signal port the default is 5060 for SIP Alias Set alias This is optional config item If you don t s...

Page 37: ...est digits You can refer to examples of different alias application to know how to set delete length Examples of different alias application Set by web explanation example You need set phone number Destination Alias and Delete Length Phone number is XXXT Destination is 255 255 255 255 0 0 0 2 and Alias is del This means any phone No that starts with your set phone number will be sent via SIP2 line...

Page 38: ...Alias is rep xxx If your dialed phone number starts with your set phone number the first digits same as your set phone number will be replaced by the alias number specified and New phone number will be send out When you dial 0106228 the SIP1 server will receive 0086106228 If your dialed phone number starts with your set phone number The phone will send out your dialed phone number adding suffix nu...

Page 39: ...ume grade Hands free Volume Specify Hands free Volume grade G729 Payload Length Set G729 Payload Length Handdown Time Specify the least reflection time of Handdown the default is 200ms Ring Type Select Ring Type Output Volume Specify Output receiver Volume grade Ring Volume Specify Ring Volume grade G722 Timestamps 160 20ms or 320 20ms is available G723 Bit Rate 5 3kb s or 6 3kb s is available Def...

Page 40: ...records in your VoIP server Do Not Disturb Select NO Disturb the phone will reject any incoming call the callers will be reminded by busy but any outgoing call from the phone will work well Ban Outgoing If you select Ban Outgoing to enable it and you can not dial out any number Enable Call Transfer Enable Call Transfer by selecting it Enable Call Waiting Enable Call Waiting by selecting it Enable ...

Page 41: ...dial out any phone number whose prefix is 001 x and are wildcard x means matching any single digit for example 4xxx expresses any number with prefix 4 which length is 4 will be forbidden to dialed out means matching any arbitrary number digit for example 6 expresses any number with prefix 6 will be forbidden to dialed out Notice Black List and Limit List can record at most10 items respectively 4 3...

Page 42: ...ge a list of ranges separated by commas or a list of digits x Match any single digit that is dialed Match any arbitrary number of digits including none Tn Indicates an additional time out period before digits are sent of n seconds in length n is mandatory and can have a value of 0 to 9 seconds Tn must be the last 2 characters of a dial plan If Tn is not specified it is assumed to be T0 by default ...

Page 43: ...elect ring type for each name here Phone Book Field name explanation Shows the detail of current phonebook Name Shows the name corresponding to the phone number Number Shows the phone number Ring Type Shows the ring type of the incoming call Click Modify to change the selected information and click the Delete to delete the selected record Notice the maximum capability of the phonebook is 500 items...

Page 44: ...an pick up or hands free then press to listen record in server Line select SIP1 SIP2 SIP3 Dial peer or IAX2 in function key type After you set it you pick up handset or hands free press this function key then you can use the corresponding IP line Memory Key you can set a number for each memory key After set it you can dial the number you set by pressing this memory key Key event function mode Rema...

Page 45: ...e For example 4 3 5 Maintenance 4 3 5 1 Auto Provision Auto Provision Field name explanation Current Config Version Show the current config file s version Server Address Set FTP TFTP HTTP server IP address for auto update The address can be IP address or Domain name with subdirectory Username Set FTP server Username System will use anonymous if username keep blank Password Set FTP server Password ...

Page 46: ...is highest default debug info level You system can not work Level 1 alert Your system has deadly problem Level 2 critical Your system has serious problem Level 3 error The error will affect your system working Level 4 warning There are some potential dangers But your system can work Level 5 notice Your system works well in special condition but you need to check its working environment and paramet...

Page 47: ...Right clicks on Right click here and select Save Target As then you will save the config file in txt format Clear Config user can restore factory default configuration and reboot the phone If you login as Admin the phone will reset all configurations and restore factory default if you login as Guest the phone will reset all configurations except for VoIP accounts SIP1 2 and IAX2 and version number...

Page 48: ... of the phone such as 000102030405 Notice You can modify the exported config file And you can also download config file which includes several modules that need to be imported For example you can download a config file just keep with SIP module After reboot other modules of system still use previous setting and are not lost Type Action type that system want to execute 1 Application update download...

Page 49: ...urrent user existed User Name Set account user name User Level Set user level Root user has the right to modify configuration General can only read Password Set the password Confirm Confirm the password Select the account and click the Modify to modify the selected account and click the Delete to delete the selected account General user only can add the user whose level is General 4 3 5 6 Reboot ...

Page 50: ...ss to the MMI of the phone to config and manage the phone Field name explanation MMI Filter IP Table list Add or delete the IP address segments that access to the phone Set initial IP address in the Start IP column Set end IP address in the End IP column and click Add to add this IP segment You can also click Delete to delete the selected IP segment MMI Filter Select it or not to enable or disable...

Page 51: ...h type supports at most 10 items Through this web page you could set up and enable disable firewall with input output rules System could prevent unauthorized access or access other networks set in rules for security Firewall is also called access list is a simple implementation of a Cisco like access list firewall It supports two access lists one for filtering input packets and the other for filte...

Page 52: ... 255 255 255 0 means point to a network which network ID is C type Des Mask Set the destination address mask For example 255 255 255 255 means just point to one host 255 255 255 0 means point to a network which network ID is C type Click the Add button if you want to add a new output rule Then enable out access and click the Apply button So when devices execute to ping 192 168 1 118 system will de...

Page 53: ...the corresponding isolation method according to different demands We can provide the different security level protection in terms of the different resources by building a DMZ region which can provide the network level protection for the equipments environment reduce the risk which is caused by providing service to distrust customer and is the best position to put public information The following c...

Page 54: ...tranet IP when intranet IP is sending out packet Select it to enable FTP ALG the default is enable PPTP ALG Select it enable PPTP ALG the default is enable Shows the NAT TCP mapping table Shows the NAT UDP mapping table Transfer Type Select the NAT mapping protocol style TCP or UDP Inside IP Set the IP address of device which is connected to LAN interface to do NAT mapping Inside Port Set the LAN ...

Page 55: ...otice 10M 100M adaptive means the network card and other equipment physical consultations speed testing speed under bridge mode near to 100M in order to ensure the quality of voice and communications real time performance we made some sacrifices of NAT under the transmission performance Transmit with full capability only when system is idle so can not guarantee that the transmission speed reach to...

Page 56: ...After you select it you d better save configuration and reboot your phone Enable VPN Select it or not to enable or disable VPN VPN Server Addr Set VPN Server IP Address VPN Server Port Set VPN Server Port VPN Server Addr Set VPN L2TP Server IP address VPN User Name Set User Name access to VPN L2TP Server VPN Password Set Password access to VPN L2TP Server 4 3 7 Logout ...

Page 57: ...t next time you need input user name and password again 5 Configuration via Keypad 5 1 Keypad introduction User can browse modify or cancel via screen menu by using and Use need input password default 123 when login the menu system config 5 2 Menu Tree Menu Tree List ...

Page 58: ...lative RFCs Codec G 711A u G 723 1 high low G 729a b G 722 G 722 1 G 726 Echo cancellation G 168 Compliance in LEC additional acoustic echo cancellation AEC can reach 96ms max filter length in hands free mode Support Voice Gain Setting VAD CNG Support full duplex hands free SIP support SIP domain SIP authentication none basic MD5 DNS name of server Peer to Peer IP call Automatically select calling...

Page 59: ... NAT and NAPT Support VLAN optional voice vlan data vlan NAT Penetrate Stun Penetrate Support DMZ Support VPN L2TP function Wan Port supports main DNS and secondary DNS server can select dynamically to get DNS in DHCP mode or statically set DNS address Support DHCP client on WAN Support DHCP server on LAN QoS with DiffServ Network tools in telnet server including ping trace route telnet client 6 1...

Page 60: ... keys Navigation key RLS Pbook MWI HOLD Trans Mute L1 L3 Vol Redial 6 2 Digit character map table Keypad Character Keypad Character 1 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i 5 J K L j k l 0 6 M N O m n o ...

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