WMF 5000S User Manual Download Page 78

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User Manual WMF 5000 S

Messages and instructions | Errors without error message

Error
number

Error
description

Action instructions

9516

Right grinder
blocked
Left grinder
blocked

Switch off the coffee machine

Disconnect mains plug

Remove bean hopper

Rotate the grinder disk counterclockwise only
by using the multitool for the hopper (two pins
must be inserted in the corresponding recesses
on the grinder; see illustration)

Replace hopper

Switch on the coffee machine

Care

Bean hopper cleaning, page 68

If this occurs frequently:

Set grinding degree one stage coarser

Other settings

Set grinding degree, page 56

9.3 Errors without error message

Error pattern

Action instructions

• No hot water

dispensing but water
in grounds container

Clean the stream regulator

Call WMF Service (coffee dispensing possible)

• No Choc dispensing

but water in grounds
container

Do not use Choc dispensing

Call WMF Service (coffee dispensing possible)

• Choc portion controller

blocked, Choc
dispensed only with
water

Clean the portioner

Care

Clean powder hopper, page 69

Empty powder

Turn dosing auger manually until all powder is
removed

If necessary rinse with water

Allow all parts to dry completely

• Coffee dispensing on

the left / right differs

Clean the combi spout

Care

Clean milk system manually, page 66

Summary of Contents for 5000S

Page 1: ...Series 1910 33 4028 1010 02 2015 User Manual 01 01 001 Coffee machine English ...

Page 2: ...the staff and all users have access to the User Manual Hazard to life due to electrical shock The voltage inside the coffee machine is a hazard to life Never open the housing Never loosen the screws and do not remove any housing parts Conditions for usage and installation In the event of failure to comply with maintenance information and the specifications in the Technical Data chapter no liabilit...

Page 3: ...he combi spout 23 3 9 Bean hopper powder hopper 23 3 10 Manual insert optional tablet insert 24 3 11 Grounds container 25 3 12 Grounds disposal through the counter optional 25 3 13 Drip tray 26 3 14 Switch off the coffee machine 26 4 Software 27 4 1 Overview 27 Ready to operate 27 Ready to operate display pads 27 Main menu functions 28 Menu control pads 28 Messages on the display 28 4 2 Ready to o...

Page 4: ...ser Manual 44 4 7 Accounting 45 Counter 45 Vending machines 45 4 8 PIN rights 46 Cleaning PIN 46 Settings PIN 46 Accounting PIN 46 4 9 Timer 47 Detail view of current day 47 Set timer switching times 47 Date Time 47 Daylight saving time 47 Timer state 47 Timer overview and setting the timer 48 Button layout state 48 Button layout overview 48 Eco mode state 49 Eco mode overview 49 4 10 System 49 Mi...

Page 5: ... optional 64 6 4 3 Clean the drip tray 65 6 4 4 Clean the housing 65 6 4 5 Clean the milk system manually Easy Milk 66 6 4 6 Clean combi spout manually Dynamic Milk 67 6 4 7 Clean the mixer 67 6 4 8 Clean the bean hopper 68 6 4 9 Clean the powder hopper 69 7 HACCP cleaning schedule 71 8 Maintenance and descaling 73 8 1 Maintenance 73 8 2 WMF Service 74 9 Messages and instructions 75 9 1 Messages f...

Page 6: ... the operator At WMF safety is one of the most essential product features The effectiveness of the safety devices can only be ensured if the following points are observed Read the User Manual carefully prior to use Do not touch hot machine components Do not use the coffee machine if it is not working properly or if it is damaged Use the coffee machine only when it is completely assembled Warning C...

Page 7: ...nder continuous supervision as well as by persons with reduced physical sensory or mental capabilities or lack of experience or knowledge once they have been instructed in the safe use of the machine and the risks associated with it Children may not play with the device Cleaning and user maintenance must not be performed by children Caution ...

Page 8: ...tructions when using the coffee machine so as to prevent injury and health hazards Hazard to life due to electrical shock The voltage inside the coffee machine is a hazard to life Never open the housing Never loosen the screws and do not remove any housing parts Never use a damaged power cord Avoid damage to the power cord Do not kink or crush it Warning ...

Page 9: ... When dispensing beverages and steam do not reach beneath the spouts Do not touch the spouts immediately after dispensing Always place a suitable cup under the spout before dispensing beverages Risk of injury Long hair could become caught in the grinder head and drawn into the coffee machine Always protect hair with a hairnet before removing the bean hopper Caution Caution ...

Page 10: ...lways switch off the coffee machine and unplug the mains plug before reaching into the coffee grinder or the opening of the brewing unit Carefully and gently close the operating panel Health hazard Only use products that are suitable for consumption and for use with the coffee machine The powder hopper the bean hopper and the manual insert may only be filled with materials for the use intended Cau...

Page 11: ...splay message Health hazard irritation and scalding hazard During cleaning hot cleaning solution and hot water run out of the combi spout and out of the hot water spout The hot liquids can irritate the skin and the heat poses a burn hazard The drip tray may contain hot liquids Never reach under the spouts while cleaning Ensure that no one ever drinks the cleaning solution Move the drip tray carefu...

Page 12: ...s could lead to a risk of injury The coffee machine may be used only as intended The WMF 5000 S is designed to dispense beverages made with coffee and or milk and or powder such as choc or topping into suitable containers This device is intended for industrial and commercial use and should be operated by experts or trained users in stores offices restaurants hotels or similar points of use It can ...

Page 13: ...a must be maintained Risk of fire and accidents The conditions for installation and use must be met Any necessary on site preparatory work for electricity water and drainage connections at the customer s premises is to be arranged by the machine owner operator The work must be carried out by authorized installation technicians in compliance with general country specific and local regulations The W...

Page 14: ...ino Café crème Latte macchiato Milk Choc Milk coffee Chociatto Foam 1 2 DI_01_01_01_00 21 20 15 16 17 19 18 1 13 14 22 1 2 4 10 9 7 6 5 8 1 12 11 3 Introduction Parts of the coffee machine 2 Introduction 2 1 Parts of the coffee machine Display ...

Page 15: ...6 Grounds container 7 SteamJet cup warmer 8 Removable drip tray with drip grid 9 Steam outlet optional 10 Combi spout with integrated milk foamer 11 Operating panel 12 Side illumination 13 ON OFF switch operating panel open Ready to operate display 14 Beverage buttons 15 Barista pad 16 Warm rinse pad 17 SteamJet pad 18 Page up and down 19 Eco mode display 20 Menu pad opens the main menu 21 Beverag...

Page 16: ...lipping hazard Notice of property damage to the coffee machine for the installation location Always follow the User Manual Instructions Tip Instructions for safe use and tips for easier operation Call up the main menu Touch the Main menu pad The main menu is displayed There are other display options wMain menu Warning Safety instructions Follow the Safety chapter wstarting on page 6 Caution Operat...

Page 17: ...easure of the calcium dissolved in the drinking water Choc Hot chocolate Combi spout Standard is double spout Option available for single spout Decaf Decaffeinated coffee Grounds chute wGrounds disposal through the counter page 25 Main water supply tap Water stop valve angle valve Milk system Combi spout and milk hose Mixer system Complete module mixer with portion controller for powder beverages ...

Page 18: ...d steam do not reach beneath the spouts Do not touch the spouts immediately after dispensing Always place a suitable cup under the spout before dispensing beverages Health hazard Only use products that are suitable for consumption and for use with the coffee machine The powder hopper the bean hopper and the manual insert may only be filled with materials for the use intended Caution Follow the Saf...

Page 19: ...g the timer 3 3 Milk or milk foam 3 3 1 Connect up the milk Bruising or crushing hazard risk of injury Risk of pinching due to rotating gears Do not open the milk pump The milk pump may be opened only by the Service department With WMF Cooler Easy Milk Dynamic Milk Remove the milk container out of the cooler Push the milk container lid back Pour milk into the milk container Place the lid back on t...

Page 20: ...lection pads optional Depending on the model preselection pads such as the caffeine free pad may be available on the display These are preselection pads that define the desired preselection prior to beverage selection via the beverage buttons 3 6 Hot water dispensing Place a cup of the appropriate size beneath the hot water spout Touch the hot water button Dispensing occurs according to the dispen...

Page 21: ...everages and steam do not reach beneath the spouts Do not touch the spouts immediately after dispensing Always place a suitable cup under the spout before dispensing beverages Burn hazard scalding hazard Milk and foam can boil over if the temperature is set to 90 C Fill jug to no more than half way Do not overheat milk when foaming otherwise milk foam volume decreases Caution Follow the Safety cha...

Page 22: ...o not fill the jug above the halfway point so that the milk will not run over when it foams Immerse steam nozzle deeply into the milk Briefly touch the desired Auto Steam button Steam is discharged depending on the Auto Steam button allocation Steam dispensing ends after reaching the set temperature or when the Auto Steam button is touched again Wipe the steam outlet with a damp cloth 3 7 2 Easy S...

Page 23: ...eight Clearance height 70 175 mm 3 9 Bean hopper powder hopper If possible refill product hoppers in advance Fill the hoppers no more than the amount needed for one day in order to maintain the freshness of the products Foreign objects can damage the grinders This damage is not covered under the warranty Ensure that no foreign objects land in the coffee bean hopper Important Observe the Warranty c...

Page 24: ...tional coffee types such as decaffeinated coffee For a coffee trial Add ground coffee or cleaning tablet only after the display message Use only ground coffee in the manual insert Do not use water soluble powdered coffee Do not use coffee that is ground too finely Preparation of ground coffee using the manual insert Open manual insert lid Insert ground coffee max 16 g Close manual insert lid Touch...

Page 25: ...verfilled The coffee machine will be soiled This may cause subsequent damage to the machine Always empty the grounds container before replacing If grounds container cannot be replaced check chute for coffee residue and remove 3 12 Grounds disposal through the counter optional The coffee machine can be fitted with grounds disposal through the counter In this case both the grounds container and the ...

Page 26: ... observed the liability is invalidated in the event of any resultant damage Slide the operating panel upward The ON OFF switch is on the right side behind the operating panel Press the ON OFF switch briefly approx 1 second Coffee machine switches off Disconnect mains plug Turn off main water supply tap Caution Follow the Safety chapter wstarting on page 6 Clean drip tray daily Care wstarting on pa...

Page 27: ...fé crème Latte macchiato Milk Choc Milk coffee Chociatto Foam Caffeine free L M S DI_03_01_01_00 Button layout wOperating options page 39 The pads and buttons on the display are available depending on the settings and the machine model Ready to operate display pads page 29 Barista coffee strength page 29 Warm rinsing page 29 Caffeine free Caffeine free pad page 20 SteamJet cup warmer page 30 Messa...

Page 28: ...5 PIN rights page 46 Timer page 47 System page 49 Language page 53 Eco mode page 53 USB page 54 Menu control pads To the main menu Confirm value setting To previous menu Delete value setting PIN entry Preparation test Next Forward Start Back Show help text Show keyboard Save settings Load settings Messages on the display Error message Milk temperature display optional Care kit ...

Page 29: ... water warms the brewing system and guarantees an optimum coffee temperature Recommended after a longer brewing pause especially before dispensing a cup of espresso Barista pad coffee strength Display Coffee strength standard 2 beans normal as per setting touch 1x 3 beans 15 stronger than the setting touch 2x 1 bean 15 weaker than the setting Maximum quantity of ground coffee 19 g per brewing cycl...

Page 30: ...alth hazard hygiene The SteamJet function is intended for warming the drinking vessel and is not intended to be used for cleaning Always use freshly washed drinking vessels when warming cups The SteamJet cup warmer can use steam to warm up to 2 cups at the same time Place a cup on the cup warmer with the opening facing downward Touch the pad Hot steam slowly flows into the cup from below The jet o...

Page 31: ... switch off or without switch off of the coffee machine after system cleaning Mixer rinsing Milk system cleaning Foamer rinsing CleanLock Touch CleanLock A 15 second countdown starts The touch display can now be cleaned The touch display is activated again 15 seconds after the last time it was touched Menu control pads wOverview page 28 Care chapter wstarting on page 57 HACCP cleaning schedule wst...

Page 32: ... the filter capacity is exceeded there will be a message once per day that a filter change is due The filter must be changed within one week otherwise the message will be displayed after every brewing cycle Change filter Confirm filter change After filter change there is an automatic program sequence to rinse and bleed the anti scale filter and water system Hot water runs out of the hot water spou...

Page 33: ...h the new settings before the recipe is saved Modify the settings as desired Touch the Dispensing test pad The beverage is dispensed using the newly changed values If the beverage is as desired touch the Save symbol The recipe is saved Save recipes The modified recipe is saved here Load recipes wLoad recipes page 40 Cappuccino DS_03_02_03_01 Example Cappuccino button ...

Page 34: ...r inactive Inactive means that the size no longer appears as a selection for the individual beverage Multiple brewing cycles The beverage is brewed several times as set Up to 12 times the set amount can be dispensed with one push of a button Available for beverages with coffee and with milk mixtures as well as for hot water with the metered dispensing option Dispensing option Start Stop The dispen...

Page 35: ...65 ml Espresso 9 g 35 ml Coffee Milk Espresso Foam Choc Interval Hot water Sequence of preparation Storage Factory settings i Touch the desired additive and slide it Beverage settings cappuccino Change recipe DI_03_05_03_00 Current recipe composition The additions in the recipe are displayed here The sequence of preparation is from left to right Additions that are above or below each other are pro...

Page 36: ...ion Delete a marked addition from the current recipe composition Change addition Mark the addition and touch the symbol Change addition The Change addition menu opens The various options for the selected addition are displayed The saved and current data are displayed The current values The values saved by Service The factory values Ground coffee quantity Enter in grams g Water volume Milk volume E...

Page 37: ... blend of coffee and milk Fluffy Fluffy light milk foam with a somewhat coarser bubble structure and balanced milk flavor Coffee quality The quality levels influence the coffee brewing The higher the quality level the more intensive the release of the flavour and aromatic substances in the coffee Quality levels 1 After pressing space is provided for the ground coffee to swell 2 After pressing the ...

Page 38: ...ration Number of recipe 1 Factory 1 Comments Text and illustration Espresso _03_05_04_00 Text and illustration The beverage name and photo of a beverage button are adjusted here Activate the keyboard by touching the keyboard pad Comments A note about the beverage can be saved here Menu control pads wOverview page 28 ...

Page 39: ... saved here can be selected Level switching Options active inactive Default value active active Beverage selection available at several different levels browse pages Button allocation Text and illustration wpage 38 Change buttons The positions of two beverage buttons are swapped here Touch a beverage button Touch the Change buttons pad Touch the beverage button that is to be swapped Confirm the sw...

Page 40: ...nactive Default value active active A signal sounds before automatic rinsing Caffeine free The value for the Decaf factor is entered here Ground coffee quantity for Decaf decaffeinated coffee is set by percentage for the ground coffee quantity set in the recipe This setting applies to all coffee beverages with preselected Decaf Options active inactive Default value inactive DS_03_06_01_04 Caffeine...

Page 41: ...inactive Default value inactive SB mode active means that the following settings are set at the same time Level switching inactive Barista pad inactive Warm rinse pad inactive SteamJet inactive Manual insert inactive Beverage preselection inactive Cancel beverage inactive Menu pad delayed Error message symbol Fill milk system inactive 1 2 S M L Small Medium Large beverages can be configured Small ...

Page 42: ...isplayed when ready for operation SteamJet pad optional Options active inactive Default value active active The pad is displayed when ready for operation Manual insert depending on the model Options active inactive Default value active active The pad is displayed when ready for operation Beverage preselection Options active inactive Default value inactive active Previously selected beverages are d...

Page 43: ...of coffee and the sizes can be modified Type of coffee and S M L Cancel beverage Options active inactive Default value active active Beverage dispensing can be interrupted by touching the beverage button again Menu pad Options immediate delayed Default value immediate immediate The menu pad reacts immediately when the pad is touched Error message Options Text Symbol Default value Text Text The err...

Page 44: ... Care The last cleaning and care actions that run via coffee machine programs are displayed here Water filter and descaling Information on the remaining capacity of the water filter and the time of the next decalcification Journal Records of events and faults during operation and cleaning of the coffee machine User Manual The User Manual can be displayed here or exported via the USB connection DS_...

Page 45: ...ad out via the USB output Beverage Counter 1 Counter 2 Counter 3 Counter 4 Overall 2 Espresso M 2 2 2 2 2 Espresso 1 1 1 1 1 Espresso M 1 1 1 1 1 Accounting Counter DI_03_08_00_00 Standard setting Counter 1 day counter Counter 2 week counter Counter 3 month counter Counter 4 year counter Each counter can be reset Vending machines See Vending machines User Manual DS_03_08_00_01 Counter Tip ...

Page 46: ...d then the area is accessible without a PIN If a PIN has been assigned for a particular level no access will be granted without a PIN Cleaning PIN On entering the valid PIN access to Care Settings PIN On entering the valid PIN access to Care Timer Beverages System Operating options Language Accounting without delete USB Accounting PIN On entering the valid PIN access to Care PIN Beverages Timer Op...

Page 47: ...ation a weekly overview is displayed with the switch time settings The individual times can be modified in this weekly overview as desired Date Time The current time of day and the date are set here Daylight saving time Default value inactive Timer state Information about the timer state Options active inactive Default value inactive active The timer switching times are active inactive The timer s...

Page 48: ...0 18 00 19 00 20 00 21 00 22 00 23 00 Timer Eco mode overview Timer Button layout Eco mode _04_11_00_00 Button layout state Options active inactive Default value inactive active Button layouts can be assigned automatically via the timer Button layout overview The weekly overview of all switching times for the button layout is displayed wTimer overview illustration The settings can be modified dire...

Page 49: ...settings can be modified directly in the overview 4 10 System Milk and foam The central generic values for milk and milk foam are set here These values apply to all existing recipes If special values for milk and milk foam are set in the recipes they retain their validity and are not modified Hot foam foam proportion only Easy Milk Options very little little middle much very much Default value lit...

Page 50: ...FF The current setting is displayed immediately Illumination when ready to operate Standard color side Event display message Options active inactive Default value inactive active The illumination during a message can be adjusted Illumination for messages event Event color side Switch off rinsing Options active inactive Default value active active When the coffee machine is switched off an automati...

Page 51: ... If the display brightness has been dimmed the display returns to the selected brightness level when it is first touched The second time a beverage button is touched the corresponding beverage is dispensed Touch display calibration Recalibrate the touch display Eco mode For Eco mode description see Chapter 4 12 Options active inactive Default value inactive The Eco mode can be activated here DS_03...

Page 52: ...city water filter If the water filter is active the filter capacity in litres is entered here Measured carbonate hardness Enter the measured water hardness in dKH here Measured total hardness Enter the measured total hardness here Machine configuration For Service only DS_03_11_00_07 Temperature DS_03_11_00_04 Water filter Note If the water hardness is between 0 and 4 dKH no water filter is needed...

Page 53: ...be dispensed when the temperature is reduced the coffee machine needs approx 15 seconds to heat up Beverage dispensing starts after the machine has heated up Eco mode On Off Timer Standard OFF Eco mode can be directly activated or deactivated here or the timer control can be activated Switch off never after 30 min 60 min 90 min 120 min 150 min 180 min Standard never The time after the last beverag...

Page 54: ...st always be closed and latched when the coffee machine is in operation Load recipes Saved recipes are loaded here Load cup symbols Save recipes Export recipes to USB Export counters Counters are exported to a CSV file here HACCP export The cleaning cycles performed are recorded and are exported here as evidence for HACCP DS_03_13_00_01 Load recipes DS_03_13_00_02 Load cup symbols DS_03_13_00_03 S...

Page 55: ...ata settings such as machine data beverage data etc are loaded here Can be protected by a PIN Load language If available another display language can be loaded via the USB connection here Firmware update For Service only DS_03_13_00_06 Data backup DS_03_13_00_07 Load data DS_03_13_00_08 Load language DS_03_13_00_09 Firmware update ...

Page 56: ...el Repeat these steps as often as needed to achieve the desired grinding degree Set the grinding degree to be more coarse The grinding degree can be set to a coarser level all at once if desired Adjust the center grinder The operating panel must be opened in order to adjust the center grinder When setting the grinding degree to a finer level the operating panel must be closed in order to dispense ...

Page 57: ...ng of the combi spout once per day after the end of operations For coffee machines with Plug Clean also perform manual cleaning of the combi spout once per week after the end of operations Change the milk hose at regular intervals Change the mixer hose at regular intervals Follow all hygiene instructions Follow the HACCP cleaning schedule Health hazard hygiene Germs can multiply in a coffee machin...

Page 58: ...an irritate the skin and the heat poses a burn hazard Never reach under the spouts while cleaning Always lock out the touch display with CleanLock before cleaning Ensure that no one ever drinks the cleaning solution Dynamic Milk If no beverage with a milk component has been dispensed for 119 minutes an automatic milk system rinse is started and the system is filled with fresh milk Caution Follow t...

Page 59: ...ng panel CleanLock wpage 64 x Clean the grounds container wpage 64 x Clean the drip tray wpage 65 x Clean the housing wpage 65 x Clean the milk system manually Easy Milk wpage 66 x Clean milk system manually Dynamic Milk wpage 67 x x Clean the mixer wpage 67 x Clean the bean hopper wpage 68 x Clean the powder hopper wpage 69 Daily Daily at least once per day and as required Weekly Weekly cleaning ...

Page 60: ...azard During cleaning hot cleaning solution and hot water run out of the combi spout and out of the hot water spout The hot liquids can irritate the skin and the heat poses a burn hazard Never reach under the spouts while cleaning Always place a collection container with approx 3 litres capacity under the spout prior to cleaning Ensure that no one ever drinks the cleaning solution The cleaning pro...

Page 61: ...m cleaning Information will be shown on the display 6 3 2 Mixer rinsing Health hazard scalding hazard During rinsing hot rinsing water flows out of the combi spout Never reach under the spouts while rinsing Mixer rinsing can be started separately Start the Care menu Touch Cleaning programs Touch Mixer rinsing Information will be shown on the display Caution Follow the Safety chapter wstarting on p...

Page 62: ...ds between dispensing milk beverages The milk system cleaning program cleans the milk system For milk system cleaning for coffee machines with Easy Milk Dynamic Milk the special blue cleaning container is required for cleaning A special cleaning tablet must be used Start the Care menu Touch Cleaning programs Touch Milk system cleaning Information will be shown on the display Caution Follow the Saf...

Page 63: ...spensed An acoustic warning signal sounds before the foamer rinsing starts automatically When the foamer rinsing is activated there must be no previously dispensed beverages located beneath the combi spout Start the Care menu Touch Cleaning programs Touch Foamer rinsing Information will be shown on the display 6 3 5 Foamer rinsing Dynamic Milk For coffee machines with Dynamic Milk the foamer is ri...

Page 64: ...e is a risk of causing scratches or scores Do not clean with scouring powders or the like Do not use any sharp cleaners or implements Use soft cloths for cleaning 6 4 2 Clean the grounds container grounds chute optional Empty grounds container and rinse under running drinking water Clean with a clean damp cloth Dry the grounds container and replace it Never use force Danger of breakage Order numbe...

Page 65: ... correctly Lift up the front of the drip tray slightly and remove it Clean drip tray thoroughly Rinse the drip tray with clear drinking water Dry off the drip tray and replace it 6 4 4 Clean the housing There is a risk of causing scratches or scores Do not clean with scouring powders or the like Do not use any sharp cleaners or implements Use soft cloths for cleaning For cleaning metal cover parts...

Page 66: ...nd the mixer hose 1 Mix a special cleaning tablet with 0 5 liters of warm tap water Dismantle combi spout Place all parts of combi spout in the cleaning solution 3 parts All parts must be completely immersed in the cleaning solution After 5 hours clean all parts thoroughly with a brush Rinse all combi spout parts very thoroughly with clear drinking water Thoroughly rinse the milk hose and the mixe...

Page 67: ...ixer is now visible The propeller can be cleaned with a cloth Dismantle two piece mixer bowl Clean both parts of mixer bowl and mixer hose under warm running drinking water Allow all parts to dry completely On re assembly all openings must face in the same direction Attach mixer hose on the mixer bowl Replace mixer bowl until he engages in the lock Attach mixer hose on the combi spout Scalding haz...

Page 68: ...njury The coffee machine contains moving parts that can cause finger or hand injury Always switch off the coffee machine and unplug the mains plug before reaching into the coffee grinder or the opening of the brewing unit Never clean the bean hoppers in a dishwasher Slide the operating panel upward The ON OFF switch is on the right side behind the operating panel Press the ON OFF switch until coff...

Page 69: ... lock clockwise to close it 6 4 9 Clean the powder hopper Cleaning will be more frequent depending on powder consumption Slide the operating panel upward The ON OFF switch is on the right side behind the operating panel Press the ON OFF switch until coffee machine switches off Disconnect mains plug Use the multitool to turn the lock on the powder hopper counterclockwise to open it Tip hopper backw...

Page 70: ...clean individual dosing auger components Allow powder hopper and individual components to dry completely Re assemble and replace the dosing auger and screw on union nuts Ensure correct orientation of discharge Refill and replace powder hopper Use the multitool to rotate the lock clockwise to close it Portion controller with individual parts Dosing auger Important ...

Page 71: ...offee machines meet the requirements described above If care and cleaning of the coffee machine is not carried out properly dispensing milk beverages will constitute a food hygiene hazard point Please observe the following points in order to comply with the HACCP cleaning schedule Sanitise the milk system daily Follow the cleaning instructions for the milk system in the Care chapter This will ensu...

Page 72: ... for approx 20 cappuccinos WMF AG offers a range of refrigeration options e g WMF countertop coolers HACCP cleaning schedule Only use cooled UHT milk to prevent health risks due to bacteria For powder beverages use only products that have not exceeded their expiration date Cleaning steps Date Cleaning steps Signature Date Cleaning steps Signature Time Time 1 2 3 4 1 2 3 4 1 17 2 18 3 19 4 20 5 21 ...

Page 73: ... Customer Care or contract maintenance should be carried out promptly to ensure correct functioning and so as to avoid any consequent damage 8 1 Maintenance Maintenance after the display message may only be undertaken by trained personnel or by WMF Service as in this instance components affecting safety must be replaced The following care or maintenance stages are provided Maintenance after the di...

Page 74: ... Service if the local service point is not known WMF AG Eberhardstraße D 73309 Geislingen Steige Important For other maintenance work and repairs please contact your local WMF Service The telephone number can be found on the address sticker on the coffee machine and on the delivery note ...

Page 75: ... valve Turn on water tap and confirm Empty grounds container Empty grounds container Grounds container missing Replace the grounds container correctly Change water filter Change water filter Follow water filter instructions Call WMF Service if needed Call WMF Service Error number is displayed wError messages and malfunctions Service message Service maintenance after the display shows a message Cal...

Page 76: ... sequence of actions indicated If this does not rectify the error or if the error indicated is not listed please call WMF Service Some messages lead to blocking of individual functions You will notice this by the fact that the beverage button illumination goes out The beverage buttons that are still illuminated can continue to be used Your WMF 5000 S is provided with a diagnostics program Any erro...

Page 77: ...ee machine Call WMF Service 161 Flow error brewing water Between each of the following steps switch off the coffee machine and on again If error not remedied carry out the next step Set the grinding degree coarser wOther settings wSet grinding degree page 56 Reduce quality wSettings wRecipes page 37 If error not remedied call WMF Service 186 Steam boiler level Beverage dispensing temporarily block...

Page 78: ...ing degree one stage coarser wOther settings wSet grinding degree page 56 9 3 Errors without error message Error pattern Action instructions No hot water dispensing but water in grounds container Clean the stream regulator Call WMF Service coffee dispensing possible No Choc dispensing but water in grounds container Do not use Choc dispensing Call WMF Service coffee dispensing possible Choc portion...

Page 79: ...pits strongly Milk too hot Check whether the milk system has been cleaned Clean the milk system Check whether the milk has been cooled sufficiently No powder beverage dispensing Clean the mixer bowl Is the hose kinked Perform milk cleaning and rinsing oftener if necessary daily wCare wCleaning intervals overview page 59 wCare wClean milk system manually page 66 Dose less powder Dose more water Pum...

Page 80: ...r or steam can always be discharged from a coffee machine Do not use the coffee machine outdoors Set up the coffee machine so that it is protected against water spray Always place the coffee machine on a water resistant and heatproof base in order to protect the installation surface against damage Coffee grinder Foreign objects can damage the grinders This damage is not covered under the warranty ...

Page 81: ...build up of scale For insurance reasons always ensure that at the end of operation the main water supply tap is turned off and the mains switch is switched off or the mains plug is unplugged We recommend damage prevention measures such as installation of a suitable water monitor in the mains water supply installation of smoke alarms After shut off for several days we recommend running the cleaning...

Page 82: ... of the German Food and Feed Code LFGB the Regulation on Commodities BedGgstV the EU regulation No 10 2011 as well as the EU regulation No 1935 2004 in the currently valid editions When used properly the device does not present a health hazard or other unreasonable hazard The materials and raw materials used fulfil the requirements of the Regulation on Commodities as well as the EC regulations No ...

Page 83: ...l should carry out care procedures and be available for questions regarding use The operator shall ensure that electrical equipment and operating facilities are in a fit state e g to BGV A3 German Accident Prevention Association or equivalent In order to ensure the operating safety of your coffee machine it is essential to perform regular checks of the safety valves and the pressure containers amo...

Page 84: ... build up chemical physical electrochemical or electrical effects If a water filter is not fitted even though the local water supply requires use of a water filter and malfunctions occur as a consequence If malfunctions occur as a result of failure to follow instructions for the handling maintenance and care of the unit e g User Manual and maintenance instructions With respect to faults which occu...

Page 85: ...the new water filter must be used Do not use old hoses Water quality For drinking water with a carbonate hardness above 5 dKH a WMF water filter should be installed upstream Water drain tube optional Tube a minimum of DN 19 minimum downward slope of 2 cm m Nominal power rating 2 75 3 25 kW 5 9 7 1 kW Power supply 220 240 V 50 60 Hz 1 N PE 380 415 V 50 60 Hz 3 N PE Illumination LED class 1 Degree o...

Page 86: ... similar devices Installation clearances For operating service and safety reasons the machine should be installed with a clearance of not less than 50 mm at the back and sides from the building or non WMF components A minimum working space of 800 mm in front the coffee machine and overhead clearance of at least 200 mm above the product hoppers are recommended A clear height of 1 100 mm from the to...

Page 87: ... country specific single phase socket for single phase connection or a 5 pole CEE CEKON socket per EN 60309 or a country specific multi pole socket for a three phase connection must be available near the machine The sockets are part of the customer s on site installation The mains cable must not come into contact with hot surfaces If the mains cable for this device is damaged then it must be repla...

Page 88: ...opper product hopper labels 33 2624 7000 all Milk and mixer system 1 Pcs Double foamer complete 33 2867 5300 Easy Milk 1 Pcs Milk restrictor 33 2614 9000 Easy Milk 1 Meter Milk hose 00 0048 4948 all 1 Pcs Milk hose spring 33 0190 3000 all 1 Pcs Milk hose sleeve 33 2180 5000 all 1 Pcs Plug Clean adapter 33 2427 5000 all 1 Pcs Mixer bowl 33 2872 8100 Powder 0 25 Meter Mixer hose 00 0048 0064 Powder ...

Page 89: ...l 1 Pack Special cleaning tablets for the milk system 33 2622 0000 all 1 Pcs Cleaning container for the milk system 33 2593 6000 all 1 Pcs Cleaning container lid for the milk system 33 2593 7000 all 1 Pcs Pipe cleaner 33 0350 0000 all 1 Pcs Cleaning brush 33 1521 9000 all 1 Tube WMF Molykote gasket grease 33 2179 9000 all Documentation 1 Pcs Set of documents WMF 5000 S 33 4028 1010 all ...

Page 90: ...usage and installation 13 Cool milk 19 Counter 45 Cup volume 34 Cup volume S M L 34 Cup warmer 15 30 Current recipe composition 35 D Data backup 55 Delete addition 36 Detail view of current day 47 Directives 82 Dispensing hot water 20 Dispensing option 34 Dispensing test 33 Display brightness 51 Display for beverage buttons and settings 15 Drip tray 26 Duties of the owner operator 83 E Error messa...

Page 91: ...manual insert 24 Preselection pads optional 20 Q Quality level 37 R Ready to operate 27 29 Ready to operate display 15 29 Ready to operate display pads 27 29 Removable drip tray with drip grid 15 S Safety 6 Safety devices 6 Save recipes 54 SB mode self service mode 41 Service 44 Set grinding degree 56 Set timer switching times 47 Settings PIN 46 Side illumination 15 Software 27 Start Stop 34 Start...

Page 92: ...f this manual may be reproduced in any form or processed duplicated or distributed using electronic systems without written consent Design and production typesetting and print presentation TecDoc GmbH Geislingen info tecdocgmbh de Original User Manual Printed in Germany We reserve the right to make technical modifications 04 03 2015 ...

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