4. Support
4.1 Contact support
If you have any questions concerning the usage of the device, contact us at the following contact:
Phone
: +36 20 3331111
Online product support can be required here at our website:
https://www.m2mserver.com/en/support/
For the proper identification of your device, use device sticker and its information, which contains
important information for the call center.
Due to the support questions, the product identifier is important for resolve your problem. Please,
when you are attempting to tell us an incident, please send us the IMEI and SN (serial number)
information from the product warranty sticker (located on the front face of the product housing).
The documentation and software release for this product can be accessed via the following link:
https://www.m2mserver.com/en/product/iot-device-data-concentrator/
4.2 GNU/Linux license and open source code
The device operating system and OpenWrt
®
/Luci open source code is available on our website at
the product site. The device software is under GNU/Linux licensing.
