26
O F F ICE SU IT E U C
®
—A DMIN IS T R ATO R US ER GU IDE
Recording Your Name for the Directory
You will want to record your own name for the company directory so that when incoming
callers hear a name in the directory, they can hear your voice as their selection. To do
this, first select the extension you would like to record from the drop-down on the
My
Directory Recording
widget. Next, pick the phone number where you can be reached in
order to record the name and click on the
Record
button on the
My Directory
Recording
widget.
When you press the
Record
button, the system will call you and give you instructions on
recording your name.
When you are done, simply hang up and your recorded name will immediately be loaded
on the system.
Setting Up Music on Hold for Your Company
Use the
Music on Hold
widget to set up what music callers will hear while on hold when
they call into your business. You can listen to and select from a wide range of music,
including holiday instrumentals. Choose a music option from the dropdown list, then
click the
Play
button to hear the music. Click
Save
after making your music selection.
You can also upload your own mp3 or .wav files to further personalize the music or
messages callers hear when on hold. Click on the
Upload
button and then select the file
you’d like to upload. Then click
Save
.
To set on hold music for individuals, you can do so through the
Extension Manager
option, see page 9 for details.
