14
O F F ICE SU IT E U C
®
—A DMIN IS T R ATO R US ER GU IDE
Managing Your Cordless Phones
If you’ve purchased cordless handsets or cordless desk phones, you can easily manage them right through the
Cordless Phones
Widget. Here you will see a dropdown with your business location(s), if you have more than one location, select the location that you
would like to view from the menu drop-down and click on
Change Configuration
. You can then assign or change phones by entering
each handset IPEI and choosing from the dropdown, which extension is being assigned to that device.
Setting Up Your Business Hours for Your Locations
The OfficeSuite UC system lets you pre-set your business hours so you can send callers to different extensions, groups, or auto
attendants during open, closed, lunch and special times. This is very useful for departments that work varied hours like sales, customer
service, and warehouses as opposed to corporate employees who work traditional business hours.
Click on the
OfficeSuite
pop-out then
Business Hours
. Click
Add Business Hours Profile
to get started. Give the new profile a name
then define your business hours. Select which days and hours are operating hours, open for business, as well as any predefined lunch
or special hours of operation. Special hours can be used for anything you would like. If this is your main location or the standard hours
for most locations, check the
Default Business Hours
box. To associate incoming phone numbers or locations to this new profile,
simply click and choose any available phone numbers or locations to be added into the profile. Be sure to click
Save
when complete.
Your changes will take effect immediately.
