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O F F ICE SU IT E U C
®
—A DMIN IS T R ATO R US ER GU IDE
Managing Your Toll-free Number and Service
If you have purchased a toll-free number for your business, you can manage it through
the
. Here you can manage your numbers, repoint numbers and buy
additional toll-free numbers at anytime.
You can change which phone number you’d like to have answer the toll-free calls. This is
referred to as pointing. To do this, click on
Repoint
on the
Toll-Free Service
widget and
enter the number you’d like to receive the calls, then press
Save
.
Reviewing Service Charges and Paying Your Bill
You can quickly and easily review all charges and pay your bill online by clicking on the
Billing
widget, or by clicking on the
Billing
menu on the
My Account Dashboard
and
selecting
View & Pay Bill
. Here you can download a copy of your bill, review your
payment history and more.
Order Status
At anytime, you can view the status of your company’s orders in real-time through the
portal. Just click on
Orders
to view and the status of each of your orders.
