58
4.
Troubleshooting
4. Troubleshooting
The BioWIN XL pellet boiler is self-monitored during operation. All deviations from normal operation are dis-
played on the InfoWIN
PLUS
by information, fault, or alarm messages. If one of these messages appears, the LED
turns red; an information, fault, or alarm symbol flashes; and an information code is displayed along with a brief
description in full text – Fig. 140.
Pressing the
Info
button (Fig. 140) displays the related information text (Fig. 141). To exit the information text
menu, press the
back
button (Fig. 141) or wait 10 minutes for the information, fault, or alarm message to be
displayed again – Fig. 140.
With almost all messages, it is necessary to press the
Reset
button after rectifying the cause of the information,
fault, or alarm message. In these cases, “Reset” is displayed in the menu line – Fig. 140.
If “Reset” is not displayed in the menu line, the boiler starts operating again automatically after the cause of the
information, fault, or alarm message has been rectified.
Fig. 140
Induced draft fan defective
AL 016
(Operating phases)
Info
Reset
Menu
--
°F
!
Fig. 141
Clean blower wheel and
clean blower box.
Press reset.
Follow operating manual.
back
Brief
description
Symbol
Information
code
Pink or red
backlit display
If you wish to call Windhager Customer Service or your customer service partner due to a malfunction, please
first make note of the following data from the rating plate:
– Model
– Factory number
– Year of manufacture
– Fault or alarm message
The rating plate is located on the front of the control panel under the cladding cover – Fig. 142.
Fig. 142 Rating plate
Rating plate
