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Problem:
The computer provides a message indicating that the
operating system is missing.
Actions:
• The computer might not be recognizing the hard drive
as the boot drive. Check the Main Menu and Boot Menu
of the Setup program to be certain that the hard drive
has been set up properly and has not been disabled.
• Try rebooting with the WinBook Restore CD provided
with your system or a bootable diskette. Then see if you can
access the C: drive. If you cannot, contact Technical Support.
• Re-install the Windows operating system. Do not do this
until you have exhausted other options. Reloading Windows
will also mean reloading your Windows programs, since
the new installation will not have the information for the
Windows programs that you have installed on your system.
You will need to use the “Restore” CD provided with your
system to provide the drivers for your various hardware
components. Follow the directions in the menu that pops
up when the system has booted from the Restore CD
to install Windows in the original configuration for your
WinBook notebook. If you have a full backup of your
drive, you should then be able to restore your programs
and files to the drive from your backup.
Problem:
Cannot boot from floppy disk.
Actions:
• Boot sequence might be set to access the C: drive first.
Enter the Setup program (see Chapter 8) and check the
Boot Menu. Scroll down to the “Floppy Devices” item and
use the [+] key to move it to the top of the list of the
boot menu.
107
Chapter 9: Troubleshooting
Warning! Using the
Restore CD “Format
and Restore” option
deletes all data from your
hard drive and returns the drive
to its original shipping condition.
Do not restore your operating
system from the Restore CD
until you are sure that you have
backed up all of your data. You
might be able to boot from the
CD and then copy your data off
your hard drive. If you cannot
or if you are not an expert user
who knows how to back up data,
contact Technical Support for
assistance.
N4 manual w/no OS 3/7 3/11/02 3:43 PM Page 107
Summary of Contents for N4
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