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Unobstructed Airflow

Unobstructed airflow to and from the system is critical for the evaporator unit and condensing units overall performance 

and lifespan. A minimum of 3 feet of clearance (5 feet is ideal) on all sides is crucial. The air the fans blow needs to circulate 

and either dissipate or absorb heat from the space. The more air to exchange, the more efficient the system will operate.

Note:

 Avoid attempting to camouflage the unit. This will restrict airflow and thus the systems ability to work efficiently.

Mounting the Evaporator Unit

The evaporator unit must be mounted within 18“ of the top of the room in order to achiev

e sufficien

t cooling.  As the 

room cools down, the warm air will rise to the ceiling.  Mounting the unit high in the room will create a consistently cool 

environment by capturing the warm air and replacing it with cool air.  Mounting the unit low in the room will result in a 

temperature variation in the room due to the unit’s inability to draw warm air from the ceiling of the cellar to the unit itself, and 

cold air settling t

o the floor

.

Door and Door Seal

An exterior gr

ade (13/4

”) door must be installed as a cellar door. 

It is essential that weather stripping is attached to all 4 sides of 

the doorjamb. A bottom “sweep” or threshold is also required. 

The door must have a very good  vapor seal to prevent warmer 

moist air from leaking into the cellar. One of the most common 

problems with cooling systems running continually is due to 
the door not sealing properly. 

In cases where glass doors 

are used and the room size is close to the recommended 

system size, the next larger size system should be used.

 

This will compensate for the insulation loss due to the lower 

insulating rating of glass.

Wine Cellar

Keep Clear

Page 5 

08/04/21

Summary of Contents for Platinum Split H.E. PS4000

Page 1: ... MANUAL NOTICE To activate the split system warranty the installing certified HVAC R service tech must complete the split system warranty checklist and send back to WhisperKOOL Platinum Split H E PS4000 Platinum Split H E PS8000 ...

Page 2: ...s not responsible for printing or clerical errors WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related hardware at any time without notice Vinothèque and WhisperKOOL are registered trademarks and ECE is a trademark of WhisperKOOL All rights reserved Mention of third party products is for informational purposes only and constitutes neithe...

Page 3: ...Wiring Diagram KDT Platinum Split Evaporator Wiring Diagram 24V Condensing Unit Wiring Diagram Line Set Piping Diagram Preparing The Condensing Unit Condensing Unit Wiring Installing The Condensing Unit 4000 Unit Specifications 8000 Unit Specifications Display Layout Controller Functions Icon Glossary Alarm Codes User Menu Troubleshooting Guide System Operation KDT System Operation 24V Maintenance...

Page 4: ... WhisperKOOL cooling system is a specialized refrigeration system designed for one purpose only to maintain the optimal temperature and humidity levels conducive to the proper storage and aging of fine wines This system produces minimal in cellar noise and has the most lenient exhaust requirements How Does the Cooling System Work Similar to the air conditioning systems used for homes the evaporato...

Page 5: ... thermostat to the evaporator unit 5 You are REQUIRED to install a drain line to remove condensation from the evaporator unit fan coil unit 6 The warranty is not active until a warranty checklist has been received reviewed and approved 7 The system is intended for use in properly designed and constructed wine cellars Hire a professional wine storage consultant with a valid contractor s license to ...

Page 6: ...the insulation is to conducting heat and the more consistent your wine cellar s temperature will be Using higher R values in insulation will lower your operating costs and unit run time R 13 is the recommended minimum R 19 is preferred for interior cellar walls and R 30 for ceilings and exterior walls Vapor Barrier Water vapor creates its own pressure separate from the ambient air pressure and wil...

Page 7: ...ol environment by capturing the warm air and replacing it with cool air Mounting the unit low in the room will result in a temperature variation in the room due to the unit s inability to draw warm air from the ceiling of the cellar to the unit itself and cold air settling to the floor Door and Door Seal An exterior grade 13 4 door must be installed as a cellar door It is essential that weather st...

Page 8: ...m the condensing unit If ventilation is inadequate the exhaust will heat up the area or room and adversely affect the system s ability to cool Avoid installing the condenser in a closet or other small rooms and spaces This will cause the system to overheat and void the warranty Note If you are unsure about having adequate ventilation in your install location please contact us to assess your specif...

Page 9: ...sual damage on the bill of lading before signing Allow the condensing unit to sit for 24 hours prior to start up The condensing unit can be placed in the installation location piped and evacuated during this time NOTE WhisperKOOL units are manufactured in the USA and tested prior to shipment Review the packing slip to verify contents Check the model number to ensure it is correct Check that all fa...

Page 10: ...t INSIDE CELLAR Option 2 THROUGH THE WALL Option 1 Knockout for wiring Knockout for wiring Knockout for drain line Line set knockout Mounting keyholes 4 Line set knockout Knockout for drain line Front Side View Rear Side View REAR VIEW Page 8 08 04 21 ...

Page 11: ... wine bottle in your wine cellar Ensure sensor tip is fully submerged 5 To ensure a consistent temperature place bottle probe approximately three 3 feet away from the air output and not in the flow of the air It is recommended that the bottle be placed in a central location of your wine cellar Avoid pulling too much on the probe cord It may become disconnected resulting in limited functionality of...

Page 12: ... 3 Route the bottle probe cable from the desired thermostat bottle location to the evaporator unit installation location 4 Route the drain line from a proper discharge location to the evaporator unit installation location 5 Route the power cable wiring to the evaporator unit installation location ITEMS TO ROUTE 55 F POWER CABLE DRAIN LINE DISCHARGE LOCATION DISPLAY CABLE BOTTLE PROBE 24v Communica...

Page 13: ...ide of the evaporator unit 3 Connect the wires according to color red to red green to green and blue to blue Note The evaporator unit will not contain a yellow wire See next step for more information on Yellow wire 4 Connect one wire from the 18 5 thermostat wire to the low voltage yellow wire 1 Then connect the other 18 5 wire to the blue low voltage wires 2 The other three wires will not be used...

Page 14: ...line 2 Remove the insulation from the knockout holes 3 For ease of installation remove the nine 9 screws securing the top and remove the top Bottle probe connector routing location Power Line set Drain line Drill 5 32 drill bit socket drill bit wrench Phillips head screwdriver Tape measure Drywall saw Ladder Level Pliers Pencil Required Tools Drain Pan Page 12 08 04 21 ...

Page 15: ...s Refer to the Wall Mounted Evaporator Unit Installation Template for more information about mounting the wall mounted evaporator unit 11 Insulate the suction line using Armaflex or similar insulation 12 Using the cable ties and cable tie mounts provided secure the drain line to the bottom of the housing to ensure a downward slope 13 Route the power wire bottle probe connector and display cable in...

Page 16: ...2 Remove the insulation from the knockout holes 3 For ease of installation remove the nine 9 screws securing the top and remove the top 4 Mount the remote display and run the display cable to the evaporator unit NOTE For every 90 bend in the ducting the system loses 13 CFM of airflow Power Line set Drain line Bottle probe connector routing location Page 14 08 04 21 ...

Page 17: ... wire to the white wire 7 Install the supplied black strain relief to secure the power supply wires and bottle probe wire in the housing 8 Connect the display cable labeled UNIT to the wire labeled UNIT located in the bottom of the evaporator compartment 9 Secure all wiring neatly and as close to the left wall as possible in order to minimize airflow obstruction 10 Attach the supplied bottle probe...

Page 18: ...mer or deburring tool remove all burrs from the cut section of the pipe F F Oblique Rough Warped 90 CONNECTING THE LINESET 3 Flare pipe ends Proper flaring is essential to achieve an airtight seal a After Removing burrs from cut pipe seal the ends with PVC tape to prevent foreign materials from entering the pipe b Sheath the pipe with insulating material c Place flare nuts on both ends of pipe Fla...

Page 19: ...spanner grip the nut on the unit tubing PIPING EXTENSION BEYOND FLARE FORM Outer Diameter of Pipe in A in Min Max Ø 1 4 0 0275 0 05 Ø 3 8 0 04 0 063 0 04 0 07 0 078 0 086 0 078 0 094 Flare form Pipe A CONNECTING THE LINESET CONTINUED Ø 1 2 Ø 5 8 Ø 3 4 TORQUE REQUIREMENTS Outer Diameter of Pipe in Tightening Torque lb ft Ø 1 4 11lb ft 18 4lb ft 25 8lb ft 33 19lb ft 47 94lb ft d While firmly grippin...

Page 20: ...all studs on the housing Push the duct plenum onto the ball studs until it snaps into place 3 Using a Phillips head screwdriver fasten the two 2 screws to fasten the plenum to the unit 4 Connect the supply and return duct work to the unit 5 Using duct tape or foil tape seal the seam between the plenum and unit 6 Insulate all exposed metal on the unit to prevent surface condensation NOTE Max ductin...

Page 21: ...th a drain line connection tee and two 90 degree fittings The unit is equipped with a 1 2 OD barbed fitting coming from the drip tray NOTE 1 2 ID clear PVC tubing will need to be purchased and installed by the installing technician Installation of the drain line is mandatory whether it leads through the wall and out of the cellar or remains inside the cellar During operation the cooling system wil...

Page 22: ...D CONFIGURATION KDT NOTE Cut hole in the location shown for routing the display cable Tools needed 5 16 drill bit 3 16 drill bit drywall saw level pencil What s included Display panel wall mount bracket 55 F Display panel Wall mount bracket Flush mount bracket TOP Flush mount template The display can be mounted on any wall inside or outside the wine cellar up to 50 feet from the cooling unit Page ...

Page 23: ...e four 4 provided drywall anchors into the drywall then tap them in with a hammer until they are flush with the wall 3 Place bracket against wall aligning screw holes with drywall anchors Insert the four supplied Phillips head screws into the drywall anchors Tighten the screws to secure the bracket to the wall Page 21 08 04 21 ...

Page 24: ...you continue to Step 4 locate the area where the display will be mounted You may route the display wire into the housing one of three ways either through the wall or through one of the holes on the top or bottom edges of the wall mount bracket If you d like to route the display cable through one of these holes place a rubber grommet into the hole and then route the display cable through the gromme...

Page 25: ... along the perforated lines When finished remove template from wall INSTALLING THE EVAPORATOR 1 Locate the desired installation location 2 Place the external drip tray on a level surface Place a vibration isolator on each end of three of the drip tray risers The vibration isolator needs to be pushed up against the outer lip on the top of the risers Each vibration isolator should be spaced about 17...

Page 26: ...acking from the double sided tape on the flush mount bracket 6 Align magnets with previously drilled holes Make sure the cut out portion of the bracket circled below is on the bottom Press the bracket firmly against the wall WALL HOLE CUTOUT Page 24 08 04 21 ...

Page 27: ...splay panel to the magnets on the mounting bracket Make sure that the alignment tab on the back of the display panel sits in the notch on the bot tom of the bracket FLUSH MOUNT BRACKET INSTALLATION CONTINUED 7 Connect the end of the display cable to the JST connector on the display panel WALL Page 25 08 04 21 ...

Page 28: ...GRAM KDT 1 4 RED 1 4 BLACK GREEN BLACK WHITE WHITE 115V LINE 115V NEUTRAL GROUND WHITE GREEN WHITE 24v Transformer BLACK WHITE YELLOW BLUE YELLOW BLUE 24V WIRES TO CONDENSING UNIT White Black Green Evaporator Fan 1 4 1 4 Page 26 08 04 21 ...

Page 29: ...ack Green Evaporator Fan 1 4 1 4 24v Transformer 1 0 4 6 1 4 Line Neutral Fan Black White Black Blue Blue Blue Green C G Y R RC Field Installed LEGEND Factory Installed Blue Black Black Fan Relay Yellow Red Blue Yellow 24v Thermostat 24V Wires to Condensing Unit White Black Blue Yellow Green Red Blue BLACK Page 27 08 04 21 ...

Page 30: ...CONDENSING UNIT WIRING DIAGRAM Page 28 08 04 21 ...

Page 31: ...ble when the system is installed with the condensing unit at a higher elevation than the coil Reverse oil return bend Oil saving bend Suction Line Evaporator Coil Within 16 of height Downward slope pitched toward compressor 1 2 10 Liquid Line Maximum height difference betwen condenser and evaporator should not exceed 50 Cassette Unit Suction Line Liquid Line Oil return bend Oil saving bend Evapora...

Page 32: ... systems do not utilize a solenoid valve or low pressure switch which allows the system to run like a residential HVAC system A 24V communication cable must be ran between the condensing unit and the evaporator unit When the thermostat calls for cooling a 24V signal is sent from the evaporator air handler unit to the contactor located on the outdoor cassette condensing unit via the 24V communicati...

Page 33: ...r condensing unit per electrical code 2 Remove electrical cover plate from unit 3 Connect wiring for 24V contactor communication cable L1 L2 and Ground as identified by terminal block label 4 Leave the circuit breaker off or remove disconnect until unit is ready to charge Page 31 08 04 21 ...

Page 34: ...f combustible gas In a location that is exposed to large amounts of dust In a location exposed to a excessive amounts of salty air In a closet or small room Special Considerations For Cold Weather And Other Outdoor Conditions If the unit is exposed to heavy wind Install unit so that air outlet fan is at a 90 angle to the direction of the wind If needed build a barrier in front of the unit to prote...

Page 35: ...n the end of eachexpansion bolt 5 Thread expansion bolts through holes in mounting brackets put mounting brackets in position and hammer expansion bolts into the wall 6 Check that the mounting brackets are level 7 Carefully lift unit and place its mounting feet on brackets 8 Bolt the unit firmly to the brackets Step 4 Connect signal and power cables The outside unit s terminal block is protected b...

Page 36: ...ves after pressure testing vacuum and charging procedures are complete Connect charge hoses of the manifold gauge to the service ports on the outdoor unit s low pressure and high pressure valves Leave gauge manifold knobs in closed position until nitrogen is ready to be admitted into the system Connect service hose from service port on manifold to nitrogen regulator Set nitrogen tank regulator to ...

Page 37: ...port if necessary to achieve recommended subcooling Check the superheat at suction service valve on the condensing unit Adjust the TXV until the superheat is between 10 25 F at the service valve After recommended superheat and subcooling is achieved place the service valve stems in the back seat position all the way out counter clockwise and reinstall the Schrader valve cores Once hoses are discon...

Page 38: ...r equivalent Confirm that the control is displaying the correct temperature and that no alarms are present INSTALLING THE CONDENSING UNIT continued Finalizing the Installation Approximate Operating Pressures Cellar temperature 55 F Low Side PSI High Side PSI Temp 60 F 75 F 85 F 95 F 23 28 PSIG 25 30 PSIG 110 115 PSIG 26 31 PSIG 130 135 PSIG 156 161 PSIG 27 32 PSIG 82 87 PSIG Page 36 08 04 21 ...

Page 39: ...llation Evaporator unit is installed in the cellar Condensing unit can be installed up to 100 line feet from the evaporator unit Thermostat KDT Advanced digital display 50 ft cable liquid temperature measuring bottle probe 50 ft cable 24V Customer supplied Temp Delta Can maintain a 55 F cellar temperature with up to 120 F condenser air intake temperature Warranty Two year limited warranty parts an...

Page 40: ...allation Evaporator unit is installed in the cellar Condensing unit can be installed up to 100 line feet from the evaporator unit Thermostat KDT Advanced digital display 50 ft cable liquid temperature measuring bottle probe 50 ft cable 24V Customer supplied Temp Delta Can maintain a 55 F cellar temperature with up to 120 F condenser air intake temperature Warranty Two year limited warranty parts a...

Page 41: ...lation Evaporator unit is installed in the cellar Condensing unit can be installed up to 100 line feet from the evaporator unit Thermostat KDT Advanced digital display 50 ft cable liquid temperature measuring bottle probe 50 ft cable 24V Customer supplied Temp Delta Can maintain a 55 F cellar temperature with up to 120 F condenser air intake temperature Warranty Two year limited warranty parts and...

Page 42: ...llation Evaporator unit is installed in the cellar Condensing unit can be installed up to 100 line feet from the evaporator unit Thermostat KDT Advanced digital display 50 ft cable liquid temperature measuring bottle probe 50 ft cable 24V Customer supplied Temp Delta Can maintain a 55 F cellar temperature with up to 120 F condenser air intake temperature Warranty Two year limited warranty parts an...

Page 43: ... running Alarm is present F F View Change Setpoint Enter User Menu hold for 3 sec Unlock Button hold for 1 sec Scroll Button Change Setpoint 55 F Power On Off Scroll Button Change Setpoint Return to Previous Menu DISPLAY LAYOUT Page 41 08 04 21 ...

Page 44: ...s and adjust parameters such as setpoint Fon FOF etc SET To change the setpoint press the SET button When SEt is displayed on the screen press the SET button once more Use the UP and DOWN ARROW buttons in order to change the value until the desired setpoint is reached The SET button allows you to view the setpoint evaporator temperature bottle tempera ture alarms and the hidden menu Press the SET ...

Page 45: ... undergoing an Anti Frost Cycle While the Anti Frost Cycle is running dEF will be displayed on the screen See System Operation page for further details FAN The evaporator fan is running ALARM The alarm icon is shown when the unit encounters an issue that needs attention Alarm codes are explained on the following page All temperature related alarms are blocked for the first 10 hours after the unit ...

Page 46: ...kinked If problem persists contact Customer Service for troubleshooting information E10 Clock battery is dead Replace battery NOTE A dead clock battery will not affect the operation of your cooling unit The following alarm codes will not be displayed on the home screen However the alarm icon will be displayed in the event of an alarm The alarms can be viewed in the Set Menu s ALr folder AH1 The bo...

Page 47: ...rly constructed wine cellars retain an ample amount of humidity during the fan off cycle If however you wish to decrease the duration of the fan off cycle in order to increase the wine cellar s relative humidity you can adjust this setting in the User Menu Fon fan on The fan on time is preset to zero minutes This keeps the relative humidity of the wine cellar at a stable level If however you wish ...

Page 48: ...Lower setpoint Faulty thermostat or wiring Call Customer Service at 1 800 343 9463 Cellar temperature is too warm Possible cause Solution The temperature of the room to which the condensing unit exhausts exceeds 110 F Intake temperature needs to drop below 110 F The system is undersized for the cellar Order correct size system There is something blocking the supply and or return air on the evapora...

Page 49: ... the control the system is going through an Anti Frost Cycle No action is required 2 If the system is not maintaining the correct cellar temperature this may be due to a dirty evaporator filter or coil 3 Call installing technician to troubleshoot as the system may be low on charge or require an adjustment to the TXV Compressor and or starting components faulty Please contact the installing technic...

Page 50: ... the condenser fan will turn on but the indoor fan will continue to run for whatever length of time the customer has set The Non function may then be lengthened to allow the fan to run longer and reintroduce moisture from the evaporator coil back into the wine cellar For more information about fan settings refer to the User Menu on page Anti Short Cycle The Anti Short Cycle ensures that the unit w...

Page 51: ...a safety feature that will prevent the condensing unit from cycling on and off within a short period of time During the anti short cycle the condensing unit will typically remain off for 5 7 minutes See thermostat instructions for details Operation in Low Ambient Temperatures The condensing unit comes equipped with a fan cycle switch which controls the condenser fan operation to maintain optimal s...

Page 52: ...the drip pan to engage the condensate pump Semi Annually 1 Use a vacuum with brush attachment or compressed air to clean the evaporator coil be careful not to crush coil fins when cleaning clean condensing coils also 2 Remove the evaporator filter and clean with warm water 3 Ensure the condensing unit is free of debris and dust 4 Have a certified HVAC R technician service the condensing unit and c...

Page 53: ...customize your wine cooling unit Condensate Pump Kit The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our Evaporator Unit s Fan Coil Unit s drain line The pump is controlled by a float switch mechanism that turns the pump on when approximately 21 4 of water collects in the tank and automatically switches off when the tank drains to approximately...

Page 54: ...iod If the Split Startup Checklist is incomplete Purchaser will be informed they have five days to complete the Split Startup Checklist and re submit to WhisperKOOL The Split Startup Checklist will be reviewed again and if denied Purchaser will be informed that they have 10 business days for corrective action Failure to register the Product may result in loss of warranty D Purchaser is responsible...

Page 55: ...t installation requirements stated herein and in the owner s manual 9 Removing the rivets from the Product s unit housing without prior authorization from WhisperKOOL voids this limited warranty 10 The End User must first contact WhisperKOOL Customer Service by telephone at 1 800 343 9463 prior to attempting service on any Product still under the limited warranty else the limited warranty is voide...

Page 56: ...allation error or other reason all costs including shipping will be the responsibility of the End User The following items are not covered under any warranty and are the sole responsibility of the End User A End Users should satisfy themselves that the Product they are purchasing is suitable for their particular needs and requirements and thus no responsibility will be placed with WhisperKOOL for ...

Page 57: ...eable If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid illegal or otherwise unenforceable such provision will to the extent so held be deemed severed from the contract of sale between Purchaser and WhisperKOOL and all of the other non severed provisions will remain in full force and effect D Governing Law Choice of Forum The laws of the Stat...

Page 58: ... available Monday through Friday from 6 00 a m to 4 00 p m PST The Customer Service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following 1 The model and serial number of your WhisperKOOL UNIT 2 The location of the system and installation details such as ventilation construction of your wine cellar and room si...

Page 59: ...WhisperKOOL 1738 E Alpine Ave Stockton CA 95205 1 800 343 9463 www whisperkool com ...

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