WhisperKool InCellar 8000 User Manual Download Page 30

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InC

052413

Page 28 | 1-800-343-9463

TROUBLESHOOTING GUIDE

Unit has ice forming on the Evaporator

Possible Cause

Solution

Evaporator coil is dirty.

Clean coil with a vacuum.

If coil is very dirty, use a small hand spray with a small amount

of liquid dish washer detergent. Spray coil, let set for 5 min, then

flush with fresh water.

There is something blocking the supply and or return air

Remove blockage

The evaporator fan is not turning on.

Call a service tech to troubleshoot

The Unit has not gone through its anti-frost sequence, yet.

Check for ice in the depth of the coil. Melt with blow drier

until coil is warm to the touch. Soak up water with a towel.

If Unit continues to ice.

Observe ice formation pattern. If only part way up the coil

face, the system could be low on refrigerant. If all the way

up, the coil may be dirty or airflow is blocked.

Unit does not run/power up

Possible Cause

Solution

Unit is not plugged in

Make sure the unit is plugged into an outlet

Power switch not on

Turn unit on by pressing the power button on the control

Line voltage is incorrect rating for the system

Check line voltage to make sure there is 110v/120v

Bottle at set point

Lower set point

Thermostat not calling for cooling

Lower set point

Faulty thermostat or wiring

Call Customer Service at 1-800-343-9463

Cellar Temperature is to Warm

Possible Cause

Solution

The temperature of the room supplying the condenser

side of the unit has exceeded 110°F

Intake temperature needs to drop below 110°.

The unit is undersized for the cellar.

Order correct size system

There is something blocking the supply and/or return air,

on the Evaporator or the Condenser side of the Unit.

Remove air flow obstruction

One or more of the fans are not turning on.

Please contact the installing technician to troubleshoot.

Compressor is not turning on.

Please contact the installing technician to troubleshoot.

Compressor keeps cycling on overload

Make sure all fans are working and there are no airflow

obstructions.

Poor seal around door or other areas requiring a seal

(around the unit, wall joints, etc)

Make sure there are no air gaps around the door. If door

seal is damaged, replace it.

Controller Set Point set too high

Lower the set point.

Evaporator coil is frosted or iced up

Observe ice formation pattern. If only part way up the coil

face, Unit could be low on refrigerant. If so, contact your

installing technician to assist with troubleshooting.

System Runs Constantly

Possible Cause

Solution

Leaky door seal or poorly insulated cellar.

Fix leaky door seal and insulate cellar in accordance with

this manual. (Page 9)

Summary of Contents for InCellar 8000

Page 1: ...InCellar OWNER S MANUAL The Coolest Thing In Wine Storage ...

Page 2: ...at the information in this manual is accurate WhisperKOOL is not responsible for printing or clerical errors WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related hardware at any time without notice Vinothèque and WhisperKOOL are registered trademarks and ECE is a trademark of WhisperKOOL All rights reserved Mention of third party product...

Page 3: ...ion Location Installing the Cooling Unit Installing the Drain Line Drain Line Pump System Installing the Liquid Measuring Thermostat Ducted Installation Duct Work Option 1 Duct Work Option 2 Ducting Overview Multi Speed Fan Control Unit Operation Control Functions InCellar 8000 Wire Diagram Maintenance Schedule Troubleshooting Guide Technical Assistance Accessories Installation Terms and Condition...

Page 4: ...ront Side View Rear Side View Controller Return Supply Probe Input Fan Speed Control Condensate Pump Access Panel Drain Port Rear Intake Plenum Rear Intake Plenum Power Inlet Power Inlet Exhaust Collar Exhaust Plenum Unattached Intake Plenum Filter Register ...

Page 5: ...Condenser Side 68 Evaporator Side 56 Condenser Side Drainline 1 4 I D Installation Partially Ducted System Maximum Ducted feet 15 Thermostat Digital Control Display Temp Delta 55 F Temperature differential between the cellar temperature and condenser air intake temperature Warranty 2 year parts and labor Compressor On Unit is in Anti Frost Mode Fans are On Alarm is Present Temperature Measurement ...

Page 6: ...to handle the normal load In the event the temperature outside goes above 90 degrees when exhausting to the outside you may need to select the higher fan speed Model 8000 8000 Speed Selection Low High Air Flow CFM 275 Evaporator Side 257 Condenser Side 303 Evaporator Side 279 Condenser Side Sound dBA 65 Evaporator Side 54 Condenser Side 68 Evaporator Side 56 Condenser Side Cooling Capacity BTU h 5...

Page 7: ...perature and humidity levels conducive to the proper storage and aging of fine wines It is a self contained cooling unit designed to be used as a forced air partially ducted system How Does the WhisperKOOL InCellar Series Work The WhisperKOOL unit is epecially designed for the use and application to maintain optimal conditions for wine storage and aging The unit is fully self contained and is desi...

Page 8: ...Slip to Verify Contents Check the model number to ensure it is correct If any items listed on the packing slip do not match your order information contact WhisperKOOL Customer Service immediately Check the Box for the following contents InCellar Cooling Unit InCellar Intake Plenum Accessory Kit One WhisperKOOL InCellar Series Owner s Manual 8 Power Cord Bottle Temperature Probe Standard Unit 10 Dr...

Page 9: ...r in the room This means that in an environment where the air is 80 F the unit will discharge air that is 65 70 F 5 It is REQUIRED to install a drain line to remove condensation from the unit 6 The WhisperKOOL unit is intended for use in properly designed and constructed wine cellars Hire a professional wine storage consultant with a valid contractor s license to build your wine cellar Refer to th...

Page 10: ...the WhisperKOOL product Standard fiberglass or rigid foam insulation is nor mally used in cellar construction or in some cases blown in insulation is used It is very important that all walls and ceilings are insulated to keep the cellar temperature as consistent as possible during the summer and winter months The R value or quality of insulation is determined by the rate at which heat passes throu...

Page 11: ...fficiently Door and Door Seal An exterior grade 1 3 4 door must be installed as a cellar door It is very important that weather stripping is attached to all 4 sides of the doorjamb A bottom sweep or threshold is also required The door must have a very good seal to keep the cool cellar air from escaping out of the cellar One of the most common problems with cooling units running continually is due ...

Page 12: ...f heat is generated on the exhaust side of the unit Adequate ventilation is required in order to dissipate heat away from the unit If ventilation is inadequate the exhaust will heat up the area or room and adversely affect the unit s ability to cool In some cases it may be advisable to install a vent fan to dissipate heat within the exhaust area on the backside of the unit However you must have a ...

Page 13: ...on of this dedicated electrical circuit Match the electrical outlet to the plug provided on the WhisperKOOL unit Provide a dedicated circuit and wiring for the unit Plug your WhisperKOOL unit into a surge protector or power conditioner As with any sensitive electrical equipment the WhisperKOOL electrical equipment may be damaged by power surges and spikes Power surges and spikes are not covered un...

Page 14: ...e area of the cut out Now you have to make the same hole on the other side of the wall Since you already have one hole this is an easy process Using a nail mark all four corners of the first hole by making nail holes through the sheetrock Then on the other side of the wall connect the holes with a pencil mark and cut Though there are still steps prior to the installation of the unattached Intake P...

Page 15: ...djacent area 2 Slide in and secure the unattached Intake Plenum to the wall from out side of the cellar using sheetrock anchors or wood screws when going into a stud FIGURE 2 FIGURE 1 From inside the cellar 3 Position the Rear Intake Plenum through the cellar wall This will provide the intake on the condenser side of the unit with fresh air It is not required to place the cooling unit directly aga...

Page 16: ...de of the unattached Intake Plenum with an air tight sealant or caulking to prevent heat transfer between the cellar and the adjacent area as shown in Figure 4 5 Attach the Register to the unattached Intake Plenum 6 Insert the Filter into the Register 7 Plug in the Cooling Unit when finished ducting the exhaust on the condenser side of the unit Note If you use decorative moulding it should be atta...

Page 17: ...not rout the drain line more than 30 vertical ft If the outlet of the drain line is below the base of the unit install the anti siphon device as shown in Figure 5 Failure to install the drain line voids the warranty To prevent mold from growing allow the drain line to hang above the water line Condensation Drain Line Tube The condensation drain line tube is used to remove excess condensation from ...

Page 18: ...ater flows through the pump and out of the discharge hose 3 Water level in the reservoir has now receded enough to lower the float which deactivates the pump however since an Anti Siphon Device is included in the discharge hose atmospheric pressure is equalized at both ends of the hose system so the siphoning effect cannot occur and THE INTAKE HOSE REMAINS FILLED WITH WATER 4 The drain pan again f...

Page 19: ...reservoir Since the intake hose is filled with air again the cycle repeats itself RESULT EVERY TIME THE PUMP RUNS HOT AND DRY IT SUSTAINS A SMALL AMOUNT OF DAMAGE WHICH CAUSES PREMATURE WEAR THE NEXT TIME THE PUMP STARTS UP DRY IT MAY RUN FOR 11 SECONDS BEFORE IT COOLS DOWN THE NEXT TIME 12 SECONDS AND SO ON ALSO WHILE THIS IS OCCURRING THE PUMP IS CLICKING LOUDLY THIS IS ACCEPTABLE DURING THE INI...

Page 20: ...at To assure a consistent temperature place bottle probe approximately 3 feet away from the air output and not in the flow of the air To Use the thermostat 1 Locate an empty wine bottle 2 Fill 3 4 full with room temperature tap water 3 Place bottle probe securely into bottle 4 Place bottle with probe level and to the side of the unit in your wine cellar It is recommended that it is placed in a cen...

Page 21: ...t option to consider is using a standard 6 x14 Duct Boot and 8 diameter duct work for the exhaust followed by building a facade around the duct work Measure the space between the cooling unit and the wall and add the distance to these dimensions for the total length Figure 5 below is an example that may be followed to create a facade to extend to the Ceiling using 1 2 Plywood 1 2 Drywall 2 2x2 2 3...

Page 22: ...n When Ducting the Exhaust away from the Cooling Unit custom Ducting will be sufficient if it follows these recommendations Custom Ducting is insulated so that the warm exhaust air in the duct does not affect the air in the Cellar The surface area of inside the duct is greater than or equal to 51 sq in The Duct Work follows the General Duct Recommendations on page 21 Measure the space between the ...

Page 23: ... bends InCellar 8000 Duct Size 8 dia Stretch out the duct to make a smoother interior which reduces air resistance Maximum duct length is 15 For 90 bends use a 90 adjustable elbow No more than two 90 bends Sweep 90 bends are recommended rather than sharp 90 bends Generously apply duct sealant to all metal seams to fill in gaps that can leak air Allow sealant to dry until firm to the touch before a...

Page 24: ...ed selection will depend on the amount of heat that needs to be removed from the cellar and the application of the unit Fan speed selection will depend on the cellar size insulation factor door seal and desired wine temperature When initially installing the unit set the fan speed to the Highest setting for a quick chill down Once the temperature of the cellar reaches the desired temperature you ma...

Page 25: ...e control will not allow the compressor to start until 5 minutes has elapsed This is to prevent short cycling of the compressor Holding down the up button for approximately five seconds manually starts the Anti frost sequence but only if the evaporator is below 40 degrees defrost end temperature If the evaporator is above 40 degrees the display will blink three times and continue normal operation ...

Page 26: ...2 SEt Set Point Pb1 Liquid Temperature Pb2 Evaporator Coil Temperature Press the set button again to view any of these values To change the set point press the set button when SEt is displayed on the screen The current set point will be displayed Use the up or down arrows to change the set point to the desired temperature Press the set button again once the desired temperature is reached Hold the ...

Page 27: ...r service for more troubleshooting information Opd Water level is too high 1 Check drain line for debris kinks 2 Check power supply to pump 3 Make sure pump float are level CA1 Use this parameter to calibrate the bottle probe to a known temperature This parameter can be adjusted between 12 F and 12 F Example Bottle temperature reading 58 F Known temperature reading 55 F CA1 parameter setting to ma...

Page 28: ...pressor Evap Fan Cond Fan Neutral Ground Hot Capacitor Capacitor 1 2 3 Black Green White Black Blue Black Purple Gray Red Black Green Green Green Green Red Gray White Black White Blue Blue Gray Black Blue Brown White Brown White Orange R e d Black White COMP NC C NO 3 4 2 7 8 6 1 0 Crankcase Heater B l a c k 2 Way F S ...

Page 29: ...thoroughly clean the reservoir filter and float with an antibacterial cleansing solution 4 All drain line hoses should be checked for leaks Annually 1 Replace filters if worn or plugged beyond cleaning 2 Use a vacuum with brush attachment to clean coils Be careful not to crush coil fins when cleaning 3 Inspect for corrosion 4 Check wiring connections and integrity of cords 5 Examine duct work for ...

Page 30: ...t calling for cooling Lower set point Faulty thermostat or wiring Call Customer Service at 1 800 343 9463 Cellar Temperature is to Warm Possible Cause Solution The temperature of the room supplying the condenser side of the unit has exceeded 110 F Intake temperature needs to drop below 110 The unit is undersized for the cellar Order correct size system There is something blocking the supply and or...

Page 31: ...n Running an Anti Frost Cycle Compressor and or starting components faulty Please contact the installing technician to troubleshoot System may be performing the WHM function Allow cooling system to revert back to cooling mode Compressor may have overheated Shut system off for 1 hour to allow compressor to cool Turn back on and check for cooler air flow out If compressor runs check and clean conden...

Page 32: ...ore condensate than the pump can handle The pump is too small and must be replaced with a different type Pumps runs but does not pump any water Possible Cause Solution Evaporator has been disconnected from reservoir Connect the evaporator s drain outlet hose onto the drain inlet on the reservoir Reservoir has been disconnected pump Connect the reservoir outlet to the pump inlet Restriction in one ...

Page 33: ...sperKOOL Series Unit Location of unit and installation details such as ventilation ducting construction of your wine cellar and room size Contact WhisperKOOL Customer Service 1738 E Alpine Avenue Stockton CA 95205 www whisperkool com Email support whisperkool com Phone 209 466 9463 US Toll Free 800 343 9463 Fax 209 466 4606 WhisperKOOL offers accessories to enhance and customize your InCellar wine...

Page 34: ...o be REPLACED there will be no labor reimbursement If WhisperKOOL chooses to REPAIR the Product WhisperKOOL will consider possibility of maximum reimbursement of 350 00 in labor for REPAIRING Product on site and supplying all parts at no charge Invoice for service must be forwarded to WhisperKOOL for assessment and processing 2 PARTS supply at no charge new or rebuilt replacement parts for the Pro...

Page 35: ...PRESS OR IMPLIED WARRANTY ON THIS PRODUCT THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED Some states do not allow the exclusion or limitation of incidental or consequential damages or allow limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This limited warranty gives you spec...

Page 36: ...warranty repair prior to the work being performed 6 Sales and Use Tax WhisperKOOL only collects California sales tax for orders shipped within the State of California WhisperKOOL does not collect sales tax for orders shipped to other states However the Purchaser and the End User may be liable to the taxing authority in their state for sales tax and or use tax on the Product The Purchaser and the E...

Page 37: ...formation And Technical Assistance A Questions If you have any questions regarding these Terms and Conditions or wish to obtain additional information contact us via phone at 1 800 343 9463 or please send a letter via U S Mail to Customer Service WhisperKOOL Corporation 1738 E Alpine Ave Stockton CA 95205 Email support whisperkool com Web www whisperkool com B Technical Assistance WhisperKOOL Cust...

Page 38: ...WhisperKOOL 1738 E Alpine Ave Stockton CA 95205 1 800 343 9463 www whisperkool com ...

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