InC
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InCellar Series
Product Warranty Information
The Coolest Thing In Wine Storage
WhisperKOOL Product Terms and Conditions
Including Product Limited Warranty And Product Installation Requirements
For WhisperKOOL InCellar Series
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR WHISPERKOOL COOLING
SYSTEM. INSTALLING YOUR WHISPERKOOL COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF
THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE,
YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.
1. Purchase of a WhisperKOOL Cooling System assumes that the Purchaser (“End User”) fully accepts and
agrees to the Terms and Conditions set forth in this document. The Terms and Conditions of Sale and Owner’s
Manual are shipped with each unit and, if another copy is needed, replacement copies can be downloaded
from the company website (whisperkool.com) or by contacting WhisperKOOL directly for a new copy.
WhisperKOOL reserves the right, in its sole discretion, to change its Terms and Conditions at any time, for any
reason, without notice.
2. WhisperKOOL Product Limited Warranty:
A. Two (2) Year Limited Warranty. For the period of TWO (2) YEARS (the “Limited Warranty Period”) from the date
of original sale of a Product by WhisperKOOL, if a WhisperKOOL Product is found to be defective in material
or workmanship after undergoing WhisperKOOL’s customer service troubleshooting, then, subject to the
WhisperKOOL Product Limited Warranty Limitations and Exclusions as well as the other Terms and Conditions
stated herein, WhisperKOOL will do the following, as appropriate, for the end user (“End User”) who has installed
and is actually using the Product, with regard to LABOR, PARTS and FREIGHT:
1. LABOR
- repair or replace (at WhisperKOOL’s sole option) the Product. If WhisperKOOL determines that
Product is to be REPLACED, there will be no labor reimbursement. If WhisperKOOL chooses to REPAIR the
Product, WhisperKOOL will consider possibility of maximum reimbursement of $350.00 in labor for REPAIRING
Product on site and supplying all parts at no charge. Invoice for service must be forwarded to WhisperKOOL
for assessment and processing.
2. PARTS
– supply, at no charge, new or rebuilt replacement parts for the Product in exchange for the return
of defective parts. WhisperKOOL, at its option, will assess possibility to replace unit that is at the original site
with a warranty replacement unit OR consider possibility of supplying all parts at no charge.
3. FREIGHT
– cover normal ground freight charges for parts, and, in the event the Product is not repairable in
the field, WhisperKOOL, at its option, will pay freight charges to return original Product to WhisperKOOL for
evaluation. End User is responsible for freight charges of replacement Product being shipped to End User.
B. Five (5) Year Compressor Limited Warranty. WhisperKOOL Product’s compressor only will be covered for five (5)
years from date of purchase. Labor and freight of compressor is the End Users responsibility.
C. Product Warranty Limitations and Exclusions:
1. This limited warranty does not cover cosmetic damage caused during installation, damage due to acts
of God, commercial use, accident, misuse, abuse, negligence, or modification to any part of the Product.
Delivery and installation of the Product, any additional parts required, as well as removal of the Product if
warranty work is required, are all at the sole cost, risk and obligation of the End User.
2. This limited warranty does not cover damage due to improper installation or operation or lack of proper
maintenance of the Product, connection of the Product to improper voltage supply, or attempted repair
of the Product by anyone other than a technician approved by WhisperKOOL to service the Product.
3. This limited warranty does not cover any Product sold “AS IS” or “WITH ALL FAULTS.”
4. Product that has been replaced during warranty period does not extend the warranty period past the
original date of purchase.
