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TROUBLESHOOTING
If you experience
Possible Causes
Solution
Washer dryer not performing as expected (cont.)
Load not rinsed (cont.)
Washer dryer not loaded as
recommended.
Avoid tightly packing the washer dryer. The washer dryer will
not rinse well if tightly packed. Load with dry items only. See
the “Cycle Guide” for load size recommendations for each
cycle.
Use cycle designed for the fabrics being washed.
Add only one or two garments after washer dryer has started.
The load may be out of balance.
When load imbalance occurs, a washing process will start to
redistribute the load. This may lengthen the cycle time. Avoid
washing single items. Balance a single item, such as a rug or
jeans jacket, with a few extra items.
Load is wrinkled, twisted,
or tangled
Washer dryer not loaded as
recommended.
Add load loosely. Items need to move freely to reduce
wrinkling and tangling. See the “Cycle Guide” for load size
recommendations for each cycle.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Wash action too long for load.
Select a lower soil level. Note that items will not be cleaned
as deeply as when using a higher soil level.
Spin speed too fast for load.
Select a slower spin speed. Note that items will be wetter
than when using a faster speed spin.
The washer dryer is not unloaded
promptly.
Unload the washer dryer as soon as it stops or use FanFresh
®
option if you will not be able to unload the washer dryer at the
end of the cycle.
Not choosing the right cycle for
the load being washed.
Use the Delicates cycle or another cycle with a slow spin
speed
to reduce wrinkling.
The wash water was not warm enough
to relax wrinkles.
If acceptable for load, use warm or hot wash water.
Not cleaning or
removing stains
Washer dryer not loaded as
recommended.
Add load loosely. Items need to move freely for best clean-
ing. See the “Cycle Guide” for load size recommendations for
each cycle.
Add only 1 or 2 garments after washer dryer has started.
Not using HE detergent or using too
much HE detergent.
Use only HE detergent. Always measure detergent and follow
manufacturer’s directions based on load size and soil level.
Hard water or high level of iron (rust) in
water.
You may need to install a water softener and/or iron filter.
Fabric softener dispensing
ball used.
Dispensing balls will not operate correctly with this washer
dryer.
Add liquid fabric softener to the fabric softener compartment.
Powdered detergent used for
slow-speed cycle.
Consider using liquid detergent.
First try the solutions suggested here or visit our website at
www.whirlpool.com.tw
