Westric IW Series, Installation, Operation And Maintenance Manual

Page: 64 / 82

76-5276-05 Page 64 of 82
In case of receiving an error message when performing the test, see its meaning in the following table:
Error Code Description Action
50
MAIL_FAIL_LOADING_CA_ROOT_CERTIFICATE
Contact Agent
51
MAIL_FAIL_LOADING_CLIENT_CERTIFICATE
Contact Agent
52
MAIL_FAIL_PARSING_KEY
Contact Agent
53
MAIL_FAIL_CONNECTING_SERVER
It does not connect to the
server.
Check domain and port of
the e-mail server.
Network configuration and
network cable connection.
54
MAIL_FAIL_SSL_CONFIG_DEFAULT
Contact Agent
55
MAIL_FAIL_SSL_CONF_OWN_CERT
Contact Agent
56
MAIL_FAIL_SSL_SETUP
Contact Agent
57
MAIL_FAIL_SSL_SET_HOSTNAME
Contact Agent
58
MAIL_FAIL_HANDSHAKE
Contact Agent
59
MAIL_FAIL_GET_HEADER_FROM_SERVER
Contact Agent
60
MAIL_FAIL_EHLO
Contact Agent
61
MAIL_FAIL_START_TLS
The E-mail server does not
support TLS mode.
Check the configuration of
E-mail mode.
62
MAIL_FAIL_AUTHENTICATION
Authentication failed Check
the E-mail address and
password
63
MAIL_FAIL_WRITING
The authentication was
successful, however there
was a failure later. Retry, if
the failure persists contact
an advisor.