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Westomatic H2O Hydration Station Azure Mk4, Technical Manual

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Westomatic H2O Hydration Station Azure Mk4 Technical Manual Download Page 90

Part Number:

 350092 

                                                                               

Issue: 3

 

 

Page 90 of 125

 

© Copyright Westomatic Vending Services Limited 2020 

 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by 
any means, electrical, mechanical, photocopying, recording or otherwise, without prior permission from Westomatic Vending 
Services Limited.

 

18.1  Error Code 14 Triac Circuit Fault Number 

 

Circuit 

number 

Function

 

Connector 

14/01 

Master water inlet 

K08 

14/02 

Chilled water valve 

K07 

14/03 

Syrup pump 1 

K06 

14/04 

Syrup pump 2 

K05 

14/05 

Cup index motor - 

NOT USED

 

K04 

14/06 

Cup peeler motor - 

NOT USED

 

K03 

14/07 

UV Lamp 

K02 

14/08 

Carbonated water valve 

K01 

 

 

 

14/09 

Syrup pump 3 

J08 

14/10 

Internal light 

J07 

14/11 

Juice whipper 

J06 

14/12 

Juice water 

J05 

14/13 

Spare 

J04 

14/14 

Spare 

J03 

14/15 

Spare 

J02 

14/16 

Spare 

J01 

 
 

 
 

Summary of Contents for H2O Hydration Station Azure Mk4

Page 1: ...rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without...

Page 2: ...Q12 4BT United Kingdom www westomatic com Sales 44 0 1626 323100 Westomatic Vending Services Ltd reserves the right to change the product specifications at any time While every effort has been mode to...

Page 3: ...Delivery 12 6 SAFETY 13 6 1 General safety precautions 13 6 2 During installation 13 6 3 During normal operation 13 6 4 During maintenance or repairs 13 6 5 Safety devices 14 6 5 1 Door service switch...

Page 4: ...s 25 9 2 2 Test all Drinks 26 9 2 3 Instruct the Users In 26 9 2 4 Wipe Clean Surfaces 26 10 ROUTINE MAINTENANCE 27 10 1 Cleaning agents and tools 27 10 2 Daily Cleaning 27 10 2 1 Flush water 27 10 2...

Page 5: ...13 2 1 7 Site ID 42 13 2 1 8 Asset Number 42 13 2 1 9 Serial Number 43 13 2 1 10 Update Firmware 43 13 2 1 11 Load Read Config 43 Load Into Machine 44 Read from Machine 44 Load Factory 46 Save as Fac...

Page 6: ...val 62 Ignore removal 62 Abort and Rinse 63 13 2 9 2nd Vend Same Bottle 63 13 2 10 Flush Settings 64 13 2 11 Auto Clean 64 13 2 12 Juice Setup 66 13 2 13 Button Settings 66 13 3 DRINKS 67 13 3 1 Chang...

Page 7: ...ad config Into Machine 80 Read Config from Machine 81 15 3 1 1 Load Read Audit 82 Load Audit into Machine 82 Read Audit from Machine 83 16 DIGITAL MEDIA SCREEN 85 16 1 Digital Display Screen Specifica...

Page 8: ...electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited 22 13 Door Assembly 8 112 22 14 Door Assembly 9 113 22 15 Door Assembly 10...

Page 9: ...ce Technician A competent professional who has been trained on the machine and is aware of the dangers involved The engineer must have a thorough knowledge of the electronics and mechanical parts of t...

Page 10: ...uctions shall prevail for warranty purposes The presented texts and drawings do not necessarily correspond to the scope of delivery The drawings and graphics are not in the scale 1 1 The user manual i...

Page 11: ...it is the responsibility of the operating company to assess any differences in any new legislation and update the operational safety instructions along with their own safe working practices accordingl...

Page 12: ...self Ropes and belts must be equipped with snap hooks Do not use damaged or defective ropes Do NOT fasten ropes and belts at sharp edges or to the door Whilst attaching any sling apparatus keep in min...

Page 13: ...euse an existing water hose The mains lead should be kept away from hot surfaces and sharp edges Precautions should always be taken by using insulated tools and insulated probes on test equipment HSE...

Page 14: ...hine 6 5 2 On Off switch The on off switch on the fuse and distribution box puts the machine in the on or off state The machine may still hold charge so before performing any maintenance remove the ma...

Page 15: ...nce with BS7671 must be used to supply power to the machine 7 1 1 Fuse Ratings UK EU Machine Canadian USA 240Vac 50Hz 115Vac 60Hz Fuse rating 240VAC Fuse rating 120VAC Fuse Circuit description 6 3 x 3...

Page 16: ...g recording or otherwise without prior permission from Westomatic Vending Services Limited 8 Machine Specification 8 1 External Features KEY 1 Digital media display screen 2 Illuminated drinks menu 3...

Page 17: ...7 Flush Prime buttons 3 Cleaning bucket 18 Digital media display 4 UV Filter 19 Display control buttons 5 Juice pumps 20 Digital media SD USB ports 6 Dispense head 21 Illuminated drinks menu 7 Pressur...

Page 18: ...e 500ml bottle 2 Large Water only Bottle rinse 300ml bottle 500ml bottle 750ml bottle 3 Small Juice x2 Bottle rinse 300ml bottle 300ml Juice 1 300ml Juice 2 4 Large Juice x2 Bottle rinse 500ml bottle...

Page 19: ...d stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited 8...

Page 20: ...e incoming water pressure so that wherever the machine is sited it will use the same drink configuration settings It may between sites be required to adjust the water pressure regulator especially whe...

Page 21: ...rate of 1 gallon per minute The chamber material is polypropylene with a stainless steel lining The UV filter should be changed annually 8 6 1 Water Chiller The water chiller chills filtered mains wat...

Page 22: ...onnel is the AVA site survey which is available to all member companies Within the AVA survey particular attention must be paid to the local Hazard Analysis evaluation This will aid in assessing poten...

Page 23: ...ble level surface The machine should be levelled in both planes by adjustment of the four levelling feet using a spanner and a spirit level to attain accurate levelling Incorrect levelling can result...

Page 24: ...section 8 3 Fit the supplied water filters with the sediment filter on the left Screw the 15mm fitting of the mains water supply hose to the rising water mains via a stopcock Do not reuse an old water...

Page 25: ...holding the corresponding flush button on the rear of the door until the juice is at the dispense head 9 2 1 Applying the recpie labels If you require a different menu setup to the default one supplie...

Page 26: ...etting configurations it is important nonetheless to ensure all enabled drink selections are finally tested during the installation and check that the drink levels and mix ratios are correct Test also...

Page 27: ...s spray The quality of drinks produced by the machine can only be maintained if the machine is cleaned regularly following the required cleaning schedule 10 2 Daily Cleaning Machine Part See Section R...

Page 28: ...10 2 4 Clean drip tray Open the machine door Rotate the two clamps A and B holding the drip tray in place Pull the drip tray out C Drip tray can further be dismantled if required by removing the three...

Page 29: ...cleaner to remove any residue Clean the white dispense nozzle with warm soapy water Dry the nozzle holder and replace the pipes into the holder 10 3 2 Check UV working Open the machine door Press the...

Page 30: ...d the right amount of hydrogen peroxide Place the ends of the juice lines into the bucket of solution and press and hold the flush button of each juice line in turn to pass fluid through until the jui...

Page 31: ...used to deliver drinks and control different service functions With the door open and the power on the LCD will display the message The top line of the display is the HEADER This does not scroll and i...

Page 32: ...ee options 12 1 1 Vend Totals Use buttons 1 or 2 to select Vend Totals and press 3L to enter the menu The total number of ALL vends along with the date of the last audit will be shown on the screen Pr...

Page 33: ...TLE STILL WATER D03 Warning Once the Audit has been Reset Uploaded the information cannot be retrieved and all counters reset to zero ready for the next audit 12 2 Read audit from M C If enabled in th...

Page 34: ...ice 3 Empty Vends in juice box 12 4 UV Filter change The Hydration station is equipped with a two stage water filtration process Stage one is the water filter to remove solid contaminants stage two is...

Page 35: ...2 to select waters or flavours press button 3L to enter the menu Use buttons 1 or 2 to select the recipe to test press button 3L to test the drink Bottle sensors are disabled during Drink test mode Dr...

Page 36: ...S OPERATOR ACTIONS Operator actions include the ability to change or look at Asset Serial numbers Look at the asset or serial numbers Change price settings Change the price of drinks Change all water...

Page 37: ...nside of the door these buttons will flush juices 1 2 and 3 where fitted The other button will flush the chiller unit and the water and UV filters Note juice flush buttons are push and hold Changes to...

Page 38: ...itional setup and drink recipe changes can be made to suit individual requirements Service mode is used to gain access to the machine settings and drink recipes This part of the machine is only availa...

Page 39: ...d stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without prior permission from Westomatic Vending Services Limited 13...

Page 40: ...date Firmware Load Read Config Load into Machine Read from Machine Load Factory Save as Factory Load Board Defaults Load Read Audit Load into Machine Read from Machine 13 2 1 1 Machine Type C 4 Button...

Page 41: ...he USB port The machine will recognise the insertion of the USB memory stick by beeping twice From the LANGUAGE sub menu select READ FROM MACHINE and press button 3L The display will show a language r...

Page 42: ...Press cancel button 3S to exit back into Door Open Mode to ensure the new settings are saved to the machine VMC 13 2 1 6 Daylight Saving When enabled this option automatically changes the time on the...

Page 43: ...ne 13 2 1 10 Update Firmware This function enables the user to upload new firmware onto the machine as would be necessary if firmware enhancements become available for the machine A formatted USB memo...

Page 44: ...stick by beeping twice From LOAD READ CONFIG sub menu select LOAD INTO MACHINE and press 3L The display will show all available configuration files thus SELECT FILE AZUR_XYZ CFG Use scroll buttons 1 o...

Page 45: ...CEL Pressing 3L to accept will cause the display to show READ FROM MACHINE FILE AZUR_XYZ CFG READING When the config upload is complete the machine will emit an audible beep and return to the LOAD REA...

Page 46: ...o accept will cause the display to show LOAD FACTORY BUSY The machine will automatically re boot and revert to Door Open Mode Save as Factory This function allows the user to overwrite the Westomatic...

Page 47: ...cause the display to show LOAD BOARD DEFAULTS BUSY Pressing 3L to accept will load the factory saved board defaults back into the machine The machine will automatically re boot and revert to Door Ope...

Page 48: ...the door Read from Machine A formatted USB memory stick will be required as described in section 15 Open the machine door Insert the formatted USB memory stick into the USB port The machine will reco...

Page 49: ...w READ FROM MACHINE FILE A0000001 TXT ACCEPT OR CANCEL Pressing 3L to accept will cause the display to show READ FROM MACHINE FILE A0000001 TXT READING When the audit file has been read from the machi...

Page 50: ...oduct Sales Since Last Reset The value of the products of this type PA1 vended where the sale is a paid sale Reset after each audit data collection PA301 Number Of Test Vends Since Initialisation The...

Page 51: ...esignator PA603 VAT Group VAT group number 1 out of 4 VAT groups can be selected per price line number or machine column designator PA604 Product Status Product sales status price line number or machi...

Page 52: ...be displayed when the machine is in Door Open Mode unless AT LEAST ONE of the Operator Functions has been enabled The various Operator Functions available when enabled are as follows 13 2 2 1 Asset Se...

Page 53: ...rice STILL BOTT FLAV3 Drink price CARB BOTTLE FLAV1 Drink price CARB BOTTLE FLAV2 Drink price CARB BOTTLE FLAV3 Drink price Decimals This menu will allow the user to set the pricing structure for a pa...

Page 54: ...rease By For any given machine type assigning a value in this option will DECREASE the value of ALL drinks by that that amount To decrease all drink prices by the same amount use buttons 1 or 2 to hig...

Page 55: ...ts and stops them flashing Press cancel 3S to exit back into Door Open Mode to save setting to the VMC 13 2 3 3 Decimals This function allows the user to change the number of decimal places used to di...

Page 56: ...Mech X Coin Acceptor X Host via MDB USD 1 X Host via MDB USD 2 X Host via MDB USD 3 X Use scroll buttons 1 or 2 to highlight the FREE VEND option and press button 3L to accept The disabled X and enab...

Page 57: ...o save setting to the VMC Host via MDB USD 1 2 3 This menu will allow the user to set the machine to use a payment system of another MDB enabled vending machine Up to 3 machines can be hosted from one...

Page 58: ...VMC 13 2 4 4 Multi Vend This sub menu allows the user to specify the function of how to handle the money in the machine With multi vend not enabled X the machine will only dispense one drink any chang...

Page 59: ...s sub menu Use buttons 1 or 2 to scroll through the available Access levels An Access level can be enabled by selecting it and pressing button 3L to accept Once enabled the chosen Access level will fl...

Page 60: ...t log menu option Press 3L to enter the sub menu Display fault log will display all the faults on the machine since the last time the log had been cleared This menu can help in finding faults in the m...

Page 61: ...bove process to test another triac 13 2 7 Miscellaneous This will allow the user to set the machine timeouts for the MDB and water inlet valve The sounder can be switched off in the menu Miscellaneous...

Page 62: ...tment dial either anticlockwise to reduce the sensing range or clockwise to increase the sensing range 13 2 8 1 Early Bottle Removal This function is used to instruct the VMC as to what you would like...

Page 63: ...Setting a time in the Max rinse time will flush the last used drink to clear any pipes of ingredient As the ingredient is water the rinse time can be set to 0s this will cause the machine to abort the...

Page 64: ...Pulse on Use to pulse water if required Water Pulse off Use to pulse water if required Flush Settings are reached via Service Mode thus SERVICE MODE Enter 4 digit access code MACHINE SETTINGS FLUSH S...

Page 65: ...to vend a drink if however a drink is being vended at the time the auto flush sequence is about to start The flush cycle will not commence Use buttons 1 or 2 to scroll through the Auto Clean menu Pre...

Page 66: ...tting Press cancel 3S to exit back into Door Open Mode to save settings to the VMC 13 2 13 Button Settings This will allow the user to set up the drink buttons for the 4 way keypad Each of the 4 butto...

Page 67: ...rinks Menu is where all the drinks recipes are stored Each drink can be individually configured to give the correct drink ration of water to juice as outlined in the menu map below From SERVICE MODE u...

Page 68: ...display the following menu options ALL PRICES SET ALL TO 0 00 INCREASE BY 0 00 DECREASE BY 0 00 Set all to This function is used to set all drink prices to the same value Use buttons 1 or 2 to scroll...

Page 69: ...or 2 to scroll to the All Throws menu Press 3L to enter the sub menu The LCD will display the following menu options ALL THROWS INCREASE BY 0 DECREASE BY 0 Increase By This function is used to increas...

Page 70: ...into Door Open Mode to save settings to the VMC Decrease By This function is used to decrease all water throws by the same fixed amount Use buttons 1 or 2 to scroll to the Decrease By menu Press 3L to...

Page 71: ...default water only drinks After selecting the required drink to modify each drink selection menu splits into two sub menus Drink Setup and Drink Throws SERVICE MODE Enter 4 digit access code DRINKS WA...

Page 72: ...ence source not found for its position within the cabinet Turing the control valve anti clockwise will reduce the flow Turing clockwise with increse the water flow For carbonated machines it may be re...

Page 73: ...menu With this function off X the bottle fill button when pressed will deliver the amount of water as set in the drink throw menu Push And Hold is enabled in the drink setup menu With this function on...

Page 74: ...o the VMC 13 5 3 3 Pulse ON OFF This setting defines the on and off duration for the main water valve Should it be necessary to pulse the syrup throw follow the set up procedure below Use buttons 1 or...

Page 75: ...can be assigned to a drink button Use buttons 1 or 2 to scroll to the Activate menu Press 3L to enter the sub menu Use buttons 1 or 2 to enable or disable X the drink selection Press 3L to save the se...

Page 76: ...save the time setting Press cancel 3S to exit back into Door Open Mode to save settings to the VMC 13 6 3 2 Delay This setting defines the start delay time of the main water valve opening Use buttons...

Page 77: ...Delay Delay before the Juice starts Pulse On Syrup pulse on time Pulse Off Syrup pulse off time Output number Syrup output circuit number 13 6 4 1 Bottle fill This setting defines the time the flavour...

Page 78: ...saved to the machine VMC 13 6 4 4 Output number This setting determines the output used on the VMC This is factory set and there is no need to change the output from the default setting Use buttons 1...

Page 79: ...or 1 9 or 1 to 9 This indicates a recipe consists of a 1 shot of juice to 9 shots of water For the perfect juice drink for a 330ml bottle fill you require a ratio of 1 to 9 Add the 2 numbers together...

Page 80: ...your Hydration station you must have created a main Azure folder that contains Four sub folders called Audit Config Firmware and Language as shown below Audit This is where all the up down loaded mac...

Page 81: ...CHINE FILE AZUR_XYZ CFG LOADING When the config upload is complete the machine will emit an audible beep and return to the LOAD READ CONFIG sub menu Press cancel 3S to exit back to Door Open Mode to s...

Page 82: ...es thus SELECT FILE AZUR_XYZ CFG AZUR _ABC CFG AZUR _DEF CFG Use scroll buttons 1 or 2 to pick the appropriate file to read from the machine Press button 3L to accept the desired file The display will...

Page 83: ...priate file to load into the machine Press button 3L to accept the chosen file The display will show LOAD INTO MACHINE FILE A0000001 TXT ACCEPT OR CANCEL Press button 3L to accept will cause the displ...

Page 84: ...ill cause the display to show READ FROM MACHINE FILE A0000001 TXT READING When the audit file has been read from the machine it will emit an audible beep and return to the LOAD READ AUDIT sub menu Pre...

Page 85: ...ment or product information The playlist can easily be changed by replacing the SD card with an alternative one with new media on it as a plug and play system New media can be loaded onto the SD or US...

Page 86: ...ng Services Limited The digital photo frame is setup to be plug and play so changing media will automatically run on powerup should you intend to change the settings on the screen there is a remote co...

Page 87: ...d technician performs the germicidal UV lamp replacement The UV lamp should be replaced as follows 1 Observe and follow the warnings above 2 Switch off the water stop valve and press the water flush b...

Page 88: ...e caused the fault Check the output is not shorted at the motor valve end Return board for fault diagnostic Error code 19 Fault Description Keyboard Fault Actions to take Ensure that the hover buttons...

Page 89: ...mode menu Make sure the syrup counter has been set correctly to the number of vends in the juice container Error code 74 Fault Description UV Filter change Actions to take UV timer has expired as set...

Page 90: ...ion from Westomatic Vending Services Limited 18 1 Error Code 14 Triac Circuit Fault Number Circuit number Function Connector 14 01 Master water inlet K08 14 02 Chilled water valve K07 14 03 Syrup pump...

Page 91: ...0 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise wi...

Page 92: ...have the part number of the required item available You know your company order number When ordering a part via Fax Fax 44 0 1626 332727 Clearly state the part number of the required item Clearly sta...

Page 93: ...ermission from Westomatic Vending Services Limited Useful part numbers Description Part number INLET STRAIGHT DOUBLE CHECK VALVE 1 2 WATER HOSE 1029032 BLUE IP65 LED STRIP 24V BOTTLE STATION SYRUP JUI...

Page 94: ...rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise without...

Page 95: ...0 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise wi...

Page 96: ...All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise with...

Page 97: ...All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording or otherwise wit...

Page 98: ...es Limited 2020 All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electrical mechanical photocopying recording o...

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Page 124: ...by application of EMC Test Standards EN 55014 1 2000 A1 2001 A2 2002 Conducted emissions 0 15MHz 30MHz Discontinuous conducted emissions Disturbance Power 30MHz 300MHz EN 55014 2 1997 A1 2001 Categor...

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