Westlab 4500RPM Max, Manual

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PRODUCT MANUAL
1800 358 101
sales.au@westlab.com
www.westlab.com.au
+64 9 553 3677
sales.nz@westlab.com
www.westlab.co.nz
646 568 5391
sales.us@westlab.com
www.westlab.com
1 877 822 1455
sales.ca@westlab.com
www.westlab.com
Australia New Zealand United States Canada
7. Troubleshooting
Please contact our technical support team on 1800 358 101.
This centrifuge has a self-diagnostic function. If an issue occurs, an error or
warning code will become visible on the display screen. The user can determine the
malfunction with the below error codes.
Error Code Cause Corrective Steps
No display No main power connection Check the power and the mains
cable at each end.
Power failure Check the mains fuse of the lab.
Improper connection Connect the adaptor properly.
Lid incorrectly closed Close the lid correctly.
Error with the lid’s closing and
opening mechanism
Contact the technical support
team on 1800 358 101.
Err 55 Rotor loaded asymmetrically Load the rotor symmetrically
and restart the centrifuge.
Lid cannot
be opened
Spinning rotor Wait for the rotor to come to a
stop.
Power failure The emergency lid release
safety feature will trigger once
the rotor stops.
Shakes
during
acceleration
and irregular
operating
feedback
Rotor loaded asymmetrically Load the rotor symmetrically
and restart the centrifuge.
Broken tube Replace the broken tube.
Damage to the rotor
or the motor
Contact the technical support
team on 1800 358 101.
Damaged rotor Remove and change rotor.
Display error Loose display connection Contact the technical support
team on 1800 358 101.
Err 1 Damaged or jammed latch Contact the technical support
team on 1800 358 101.
Err 52 Motor is jammed or operating
voltage is incorrect
Turn the centrifuge OFF. Check
the rotor fitment or apply the
correct operating voltage.
Power
tripping
Cable incorrectly fitted Remove the cable and connect
correctly.