mVSM Troubleshooting Guide
5
FORA IR20B THERMOMETER
How to pair
1.
Disable Lockdown
2.
Find the Bluetooth menu
3.
Press the round button located under the “FORA” label
on the side with the LCD Display to turn the device on.
4.
Place a probe cover over the tip of the thermometer
tightly.
5.
Place the thermometer in the ear and take a reading
by pressing and releasing the scan button located on
the side opposite the LCD Display.
6.
Press “Scan” on the tablet in the Bluetooth menu.
7.
Wait for “TiaDoc-TM” to show in Available Devices.
8.
Touch “TiaDoc-TM” and when prompted enter the pairing pin “111111”.
Situation
Possible Cause
Resolution
No data transferred from
peripheral device to tablet.
Device has become unpaired
from tablet.
Follow pairing instructions to
repair the device.
Device needs new batteries.
Replace the batteries in device.
The incorrect peripheral has
been associated with the tablet.
Log in to the Clinical Portal
associated with the tablet and
verify that the correct
peripheral and mac address are
associated.
Unable to take reading.
Probe cover is not correctly
placed.
Read the peripheral user
manual.
Verify that the probe cover is fit
snuggly.
