Wega Polaris 1GR, Use And Maintenance Manual, Instructions For The User

Page: 65 / 228

65
Polaris
ENGLISH
User manual
20
Malfunctions and related solutions
Problem Cause Solution
MACHINE LACKING POWER The machine is off. Turn on the machine.
NO WATER IN BOILER The water supply tap is closed. Open the water supply tap.
TOO MUCH WATER IN BOILER
Malfunction of the electrical system or hydraulic
system.
Call for Technical Assistance.
STEAM DOES NOT COME
OUT OF STEAM SPOUTS AND
AUTOSTEAMER
t
The nozzle sprayer is clogged.
t
The machine is off.
t
Clean the steam nozzle sprayer.
t
Turn on the machine.
STEAM MIXED WITH WATER
COMES OUT OF THE NOZZLES
AND THE AUTOSTEAMER
Malfunction of the electrical system or hydraulic
system.
Call for Technical Assistance.
NO DISPENSING The water supply tap is closed. Open the water supply tap.
WATER LEAKS FROM
THE MACHINE
t
The pad does not drain.
t
The drain pipe is broken or detached or the water
flow is obstructed.
t
Check the sewer drain.
t
Check and restore the connection of the drain pipe
to the pad.
COFFEE IS TOO HOT or
TOO COLD Malfunction of the electrical system or hydraulic
system.
Request Technical Assistance.
COFFEE IS BEING
DISPENSED TOO QUICKLY
Coffee is ground too coarsely Adjust the grinding of the coffee.
COFFEE IS BEING
DISPENSED TOO SLOWLY
Coffee is ground too finely. Adjust the grinding of the coffee.
WET COFFEE GROUNDS
t
Dispensing group is dirty.
t
The dispensing unit is too cold.
t
Coffee is ground too finely.
t
The coffee is too old.
t
Wash the group with the blind filter.
t
Wait for the group to heat up completely.
t
Adjust the grinding of the coffee.
t
Replace with fresh coffee.
THE PRESSURE GAUGE
INDICATES AN
UNACCEPTABLE PRESSURE
Hydraulic system failure Call for Technical Assistance.
THERE ARE GROUNDS
IN THE CUP
t
The filter holder is dirty.
t
The filter holes are worn.
t
The coffee is not ground evenly
t
Clean the filter holder.
t
Replace the filter.
t
Adjust the grinding suitably.
THE CUP IS DIRTY WITH COFFEE
SPURTS t
Coffee is ground too coarsely
t
The filter’s edge is damaged
t
Adjust the grinding of the coffee.
t
Replace the filter.