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Limited Warranty 

The liability of tekmar under this 

warranty is limited. The Purchaser, by taking receipt 

of  any  tekmar  product  (“Product”),  acknowledges 

the  terms  of  the  Limited  Warranty  in  effect  at  the 

time of such Product sale and acknowledges that it 

has read and understands same.

The tekmar Limited Warranty to the Purchaser on the 

Products  sold  hereunder  is  a  manufacturer’s  pass-

through warranty which the Purchaser is authorized 

to pass through to its customers. Under the Limited 

Warranty, each tekmar Product is warranted against 

defects in workmanship and materials if the Product 

is  installed  and  used  in  compliance  with  tekmar’s 

instructions,  ordinary  wear  and  tear  excepted.  The 

pass-through warranty period is for a period of twen-

ty-four  (24)  months  from  the  production  date  if  the 

Product is not installed during that period, or twelve 

(12) months from the documented date of installation 

if  installed  within  twenty-four  (24)  months  from  the 

production date.

The liability of tekmar under the Limited Warranty shall 

be  limited  to,  at  tekmar’s  sole  discretion:  the  cost  of 

parts and labor provided by tekmar to repair defects 

in  materials  and / or  workmanship  of  the  defective 

product; or to the exchange of the defective product 

for  a  warranty  replacement  product;  or  to  the  grant-

ing of credit limited to the original cost of the defective 

product, and such repair, exchange or credit shall be 

the  sole  remedy  available  from  tekmar,  and,  without 

limiting the foregoing in any way, tekmar is not respon-

sible, in contract, tort or strict product liability, for any 

other  losses,  costs,  expenses,  inconveniences,  or 

damages, whether direct, indirect, special, secondary, 

incidental or consequential, arising from ownership or 

use  of  the  product,  or  from  defects  in  workmanship 

or  materials,  including  any  liability  for  fundamental 

breach of contract.

The  pass-through  Limited  Warranty  applies  only  to 

those  defective  Products  returned  to  tekmar  during 

the warranty period. This Limited Warranty does not 

cover the cost of the parts or labor to remove or trans-

port the defective Product, or to reinstall the repaired 

or replacement Product, all such costs and expenses 

being subject to Purchaser’s agreement and warranty 

with its customers.

Any representations or warranties about the Products 

made by Purchaser to its customers which are different 

from or in excess of the tekmar Limited Warranty are 

the Purchaser’s sole responsibility and obligation. Pur-

chaser shall indemnify and hold tekmar harmless from 

and against any and all claims, liabilities and damages 

of any kind or nature which arise out of or are related to 

any  such  representations  or  warranties  by  Purchaser 

to its customers.

The  pass-through  Limited  Warranty  does  not  apply  if 

the returned Product has been damaged by negligence 

by persons other than tekmar, accident, fire, Act of God, 

abuse or misuse; or has been damaged by modifica-

tions, alterations or attachments made subsequent to 

purchase which have not been authorized by tekmar; 

or if the Product was not installed in compliance with 

tekmar’s instructions and / or the local codes and ordi-

nances; or if due to defective installation of the Product; 

or if the Product was not used in compliance with tek-

mar’s instructions.

THIS WARRANTY IS IN LIEU OF ALL OTHER WAR-

RANTIES, EXPRESS OR IMPLIED, WHICH THE GOV-

ERNING  LAW  ALLOWS  PARTIES  TO  CONTRACTU-

ALLY EXCLUDE, INCLUDING, WITHOUT LIMITATION, 

IMPLIED WARRANTIES OF MERCHANTABILITY AND 

FITNESS  FOR  A  PARTICULAR  PURPOSE,  DURA-

BILITY  OR  DESCRIPTION  OF  THE  PRODUCT,  ITS 

NON-INFRINGEMENT OF ANY RELEVANT PATENTS 

OR TRADEMARKS, AND ITS COMPLIANCE WITH OR 

NON-VIOLATION  OF  ANY  APPLICABLE  ENVIRON-

MENTAL,  HEALTH  OR  SAFETY  LEGISLATION;  THE 

TERM  OF  ANY  OTHER  WARRANTY  NOT  HEREBY 

CONTRACTUALLY  EXCLUDED  IS  LIMITED  SUCH 

THAT  IT  SHALL  NOT  EXTEND  BEYOND  TWEN-

TY-FOUR  (24)  MONTHS  FROM  THE  PRODUCTION 

DATE, TO THE EXTENT THAT SUCH LIMITATION IS 

ALLOWED BY THE GOVERNING LAW. 

Product  Warranty  Return  Procedure

  All  Products 

that  are  believed  to  have  defects  in  workmanship  or 

materials  must  be  returned,  together  with  a  written 

description  of  the  defect,  to  the  tekmar  Representa-

tive  assigned  to  the  territory  in  which  such  Product 

is  located.  If  tekmar  receives  an  inquiry  from  some-

one other than a tekmar Representative, including an 

inquiry  from  Purchaser  (if  not  a  tekmar  Representa-

tive) or Purchaser’s customers, regarding a potential 

warranty  claim,  tekmar’s  sole  obligation  shall  be  to 

provide  the  address  and  other  contact  information 

regarding the appropriate Representative.

Warranty

Need help? Go to our website or contact us.

tekmarControls.com | [email protected] | 1-800-438-3903

563_D - 05/21

  

©2021 tekmar Control Systems Ltd.

Tel: 1-800-438-3903 • Fax: (250) 984-0815

 tekmarControls.com

Summary of Contents for Tekmar 563

Page 1: ...ional systems 2 stage heating 2 stage cooling fan and 2 accessories Heat pump systems 4 stage heating 2 stage cooling fan reversing valve and 1 accessory Supports dual fuel systems Accessory options H...

Page 2: ...e Humidity Operation 12 HRV ERV Ventilator Operation 13 Heat Pump Loop Valve Operation 13 User Interface 14 User Settings 15 Away 15 Schedule 15 Display 16 Time 17 Fan 17 WiFi 18 WiFi and Connectivity...

Page 3: ...moderate injury This symbol identifies practices actions or failure to act which could result in property damage or damage to the equipment Read Manual and all product labels BEFORE using the equipme...

Page 4: ...environment No exposure to extreme temperatures beyond 32 122 F 0 50 C No draft direct sun or other cause for inaccurate temperature readings Away from equipment appliances or other sources of electr...

Page 5: ...mostat Base C R AWAY S1 S2 S3 RH 3V3 J1 J2 J3 RELAY POWER JUMPER ON OFF SEN COM Rh1 Rh2 W2 W1 Rc J1 R Y1 Y2 G Acc1 Acc1 Acc2 O B Acc2 O B WiFi Thermostat 563 R J2 J3 R C R AWAY S1 S2 S3 RH 3V3 J1 J2 J...

Page 6: ...563 operates a one or two stage furnace for heating a one or two stage air conditioner for cooling a humidifier and a heat recovery ventilator C R AWAY S1 S2 S3 RH 3V3 J1 J2 J3 RELAY POWER JUMPER ON...

Page 7: ...R J2 J3 R Mechanical The WiFi Thermostat 563 operates a first stage radiant floor and a second stage fan coil for heating and two stage air conditioner for cooling and dehumidification and a humidifie...

Page 8: ...l Humidity Temperature Sensor 086 T1 WiFi Thermostat 563 V1 Radiant Zone Valve V2 Fan Coil Zone Valve ZVC1 Zone Valve Control 304V or 306V WiFi Thermostat 563 Rh1 W1 Acc1 Acc1 Rh2 W2 Rc Y1 G Y2 HUM HU...

Page 9: ...0 F 21 C Legend B1 Boiler C1 Cooling Tower BP Boiler Pump CP Cooling Tower Pump HP1 Heat Pump PS System Pump T1 WiFi Thermostat 563 V1 Heat Pump Loop Valve WiFi Thermostat 563 Rh1 W1 Acc1 Acc1 Rh2 W2...

Page 10: ...W1 W1 W1 W1 Second stage heating W2 W2 First stage cooling Y1 Y1 Y1 Y1 Second stage cooling Y2 Y2 Fan G Accessory 1 Choice of Humidifier Dehumidifier HRV ERV Accessory 2 Choice of Humidifier Dehumidi...

Page 11: ...the stage turns on and shut off when they reach 1 5 1 0 and 0 5 F 0 75 0 5 and 0 25 C of the Heat To setting respectively Radiant Floor Heating Radiant floor heating is operated differently than othe...

Page 12: ...omical to shut off the heat pump relays Y1 and Y2 and operate the backup heating equipment relays W1 and W2 Dual Fuel Dual fuel systems include a heat pump together with a backup heat source such as a...

Page 13: ...lay is closed to operate the dehumidifier The dehumidifier is shut off when the RH reaches the Dehumidify To setting The thermostat can operate 2 types of dehumidifiers Stand Alone The dehumidifier is...

Page 14: ...ature to the current schedule event Go to settings Swipe to view Weather Outdoor temperature Floor temperature Heat To setting Cool To setting Relative Humidity Go to schedule After 60 seconds of inac...

Page 15: ...inked to that location through the app Save Info Home Away At Home Away Heating temperature Go to the next group of program days Current group of program days Early Start anticipates the time required...

Page 16: ...TNESS ACTIVE Select the brightness when touching the screen 30 to 100 100 BRIGHTNESS INACTIVE Select the brightness when not in use Off 30 to 100 50 BACKGROUND Select the background color Light Blue N...

Page 17: ...atically The time and date can be manually set by highlighting a field and then using the or buttons Choose from the time options listed below Incorrectly setting the time and date manually may preven...

Page 18: ...of Use as amended from time to time and available at Watts com terms of use If you do not accept these terms this product can still be used without WiFi features Tutorial DISAGREE AGREE Before first u...

Page 19: ...be on Then power the thermostat on Check Router Firewall ConsulttheroutermanualorInternetService Provider ISP for assistance with router setup with these configurations The router must provide a 2 4...

Page 20: ...r access levels User access level restricts access in the Setup Menu User Installer Installer STATUS The current status of warm weather shut down cold weather shut down and each of the relays Early St...

Page 21: ...over heating Applies when there is a floor sensor Off 40 to 95 F Off 4 5 to 35 0 C Off Screen Page 2 HEAT TO AWAY Select the heating temperature when away Off 40 to 95 F Off 4 5 to 35 0 C 62 F 16 5 C...

Page 22: ...rature sensor is on or off Only available when Sensor 1 2 or 3 is set to read a room or floor sensor Off On On INTERNAL HUMIDITY SENSOR Select if the internal humidity sensor is on or off Only availab...

Page 23: ...ING Sends an email notification if the humidity rises above this setting Off 5 to 95 Off AUXILIARY HEAT RUN TIME WARNING Sends an email notification if the auxiliary heat W1 or W2 runs continuously fo...

Page 24: ...e first stage heating is turned on This setting is available when there are at least 2 heating stages 0 to 180 minutes 1 minute HEAT 3 DIFFERENTIAL Select when the third stage heating turns on Turn on...

Page 25: ...r must run before shutting off This helps prevent compressor failure 0 30 to 10 00 minutes 2 00 minutes Y MIN OFF TIME Select the minimum time the cooling compressor must be off before turning back on...

Page 26: ...he outdoor temperature is available through WiFi or auxiliary sensor Off or On Off WINDOW QUALITY The window quality determines the amount that the relative humidity setting is lowed during cold outdo...

Page 27: ...r 2 operates a humidifier Set the highest relative humidity level Range is 20 to 90 Default is 60 Available when Accessory 1 or 2 operates a dehumidifier When a programmable schedule is used there is...

Page 28: ...t Apple or long hold Android to edit the Location name Step 2 On the thermostat go to WiFi menu and press Register Device Step 5 Enter the 8 digit code from the thermostat into the mobile app Then ent...

Page 29: ...temperature setting Limits Mode Current temperature Press Bars for settings Swipe left or long hold to edit or remove location Swipe left or long hold to edit or remove device Calendar alt Edit sched...

Page 30: ...loor sensor or if a floor maximum temperature has been set Check the auxiliary sensor wire for short circuits according to the sensor installa tion manual It may be necessary to replace the auxiliary...

Page 31: ...ITY WARNING The relative humidity is above the High Humidity Warning setting in the Alerts menu The warning will automatically clear once the relative humidity falls below the setting AUXILIARY HEAT R...

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Page 35: ...FCC Part 15 Ambient conditions Indoor use only 32 to 122 F 0 to 50 C RH 90 non condensing Environmental Do not use in presence of ammonia animal barns Power supply 15 to 30 V ac dc 2 VA Class 2 Relays...

Page 36: ...Products made by Purchaser to its customers which are different from or in excess of the tekmar Limited Warranty are the Purchaser s sole responsibility and obligation Pur chaser shall indemnify and...

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