Element
(R)
– Installation and Operation Manual
Section 9: Controls Startup
L-OMM-0003_A
• 10/8/2021 Technical Support • (800) 526-0288 • Mon-Fri, 8 am - 5 pm EST Page
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Figure 38
–
Connecting a Unit to the Cloud
8. This creates a unique, temporary cloud commissioning code. This code expires in 25
minutes once generated.
Figure 39
–
Sample Commissioning Code
9. Enter this code into the app. If successful, a new unit will be a part of the site. If
unsuccessful,
Error adding unit
will show.
a. Confirm the time between generating the code and adding the unit in the prompt.
b. Confirm whether the unit has access to the internet and any firewall or MAC
filters are appropriately set within the network.
c. Also confirm the code itself.
10. Verify connectivity on the mobile app and web app.
9.7 Setting up the Organization Hierarchy
The Element is designed to be managed remotely and from a central location for multiple units.
Please enter the following code into the myLync App
