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WaterLogic WL400 Series, Manual

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WaterLogic WL400 Series Manual Download Page 68

 

WL400 

Manual                                                                                                                                    Page 68 

–

 Revision: 10-23-2019 

 

DISPENSING TROUBLESHOOTING INDEX 

 

 

 

1.  Irregular / Intermittent Dispensing 

 

2.  Steady Drip out of Faucet 

 

3.  Hot Water or Steam coming out of both the Faucet and the Vent Hole 

 

4.  Hot Water coming out of Faucet Vent Hole 

 

5.  Restricted Flow of Hot Water  

 

6.  Hot Water Drip out of Faucet 

 

7.  Dispenses Hot and Cold Water at the same time 

 

8.  No cold water available 

 

9.  Water does not dispense from unit 

 

10. Cold Water dispenses from Faucet and Vent Outlet Simultaneously 

 

11. Small amount of water periodically dispenses from faucet automatically 

 

12. Dispense Buttons Stick 

 

13. Run-On - Water continues to dispense out of faucet after releasing the dispense button 

  

This section also includes related instructions for Hot Tank Descaling

 

 

 

Summary of Contents for WL400 Series

Page 1: ...0 Stonegate Circle Omaha NE 68164 800 288 1891 www waterlogicdealers com Tech Portal Website techportal waterlogic com Waterlogic International LTD Global Headquarters Grenfell Road Maidenhead Berkshi...

Page 2: ...f Waterlogic equipment This publication is written for use by these qualified individuals Waterlogic encourages users to learn about products however we believe that product knowledge and service is b...

Page 3: ...0 Programming 21 Opening Top Cover 23 Replacement Components Consumables 24 Countertop Drawing and Parts List 25 Base Drawing and Parts List 34 Flow Diagram 39 Electrical Schematic 40 REVERSE OSMOSIS...

Page 4: ...re operating instructions before using the appliance and save these instructions for future use DANGER ELECTRICAL SHOCK HAZARD Always use a dedicated and properly grounded outlet Unit should be protec...

Page 5: ...rect sunlight heat sources or ambient air temperature above 37 C 100 F or below 2 C 35 F Install indoors and keep unit away from excessive humidity Never expose to freezing temperatures Ensure there i...

Page 6: ...purifying the water making the freshest water possible BioCote Anti Microbial Protection Certain plastic silicon and painted surfaces surrounding the dispensing areas and drip try are infused with an...

Page 7: ...tems and to NSF P231 and the USEPA Standard for Microbiological Water Purifiers NSF P231 Protocol for Microbiological Purifiers The Public Health and Safety Organization establishes minimum requiremen...

Page 8: ...37 54 F Cold Tank Capacity 4 Liters 1 Gallon Hot Water Temperature Hot Water Temperature Factory Set Point 85 C 185 F Adjustable from 70 95 C 158 F 203 F Extra Water Temperature Extra Hot Water Temper...

Page 9: ...llet in 2 boxes WL400 Counter Top is 17 75 in tall and may not fit between countertops and cabinets Check installation to ensure adequate clearance ELECTRICAL SPECIFICATIONS ELECTRICAL SUPPLY 120V 60H...

Page 10: ...nd hold both the Hot Water 185 F 85 C and the Extra Hot Water selection buttons simultaneously for 2 seconds and hot water will dispense This is a child safety feature Red light will illuminate the di...

Page 11: ...ing hot water Never try to fill more than one cup at a time 2 Select the type of water you wish to be dispensed by press touching the Cold Ambient or Hot water select icon until it illuminates WARNING...

Page 12: ...c for evaluation The form is available at www waterlogic us Supporting documentation must include but is not limited to proof of purchase installation date failure date and supporting installation and...

Page 13: ...heet for details 3 Clean the Quartz Sleeve that surrounds the UV lamp with a non abrasive cloth descaling solution or ultrasonic bath if needed when changing UV Lamps CAUTION UV SYSTEM IS FRAGILE Neve...

Page 14: ...is a small hole in the side of the tank outlet tube that allows air and water to pass into the vent chamber as it is heated Water in the vent chamber is suctioned back through the outlet tube vent ho...

Page 15: ...ews and Slide Locks towards outside of unit to unlock both locks 4 Slide Top Cover forward and lift in front of Top Cover to open 5 Remove the 2 Phillips Screws from Left Side Panel when standing behi...

Page 16: ...NK DESCALING The hot tank is made from stainless steel Ensure descaling solution is compatible with stainless and always flush the unit completely Dispose in an environmentally safe manner Materials N...

Page 17: ...NG HOT WATER HAZARD WL400 Water Treatment System produces VERY HOT WATER up to 95 C 203 F Water above 52 C 125 F can cause severe burns or scalding Hot water should be dispensed carefully into insulat...

Page 18: ...W To increase flow from the WL400 you may turn up the RO pressure switch to 60 psi by removing the right lower panel of the base cabinet to access the switch Turn adjusting screw in clock wise 6 turns...

Page 19: ...f manual The UV Lamp is operating Sleep Mode press any button to bring machine out of sleep mode The Hot Tank is heating up A leak has been detected See troubleshooting section of manual Filter needs...

Page 20: ...WL400 Manual Page 20 Revision 10 23 2019 DISABLING SLEEP MODE Sleep Mode press any button to bring machine out of Sleep Mode...

Page 21: ...he menu Hot Button Selects the Option Extra Hot Button Exits the menu Settings Programming F S Filter Setting Filter Setting can be adjusted between 1 000 to 9 000 gallons in 1 000 increments F r Filt...

Page 22: ...onds 2 Release when programming mode is initiated and F s is shown on screen 3 Press Cold to scroll down to the F r Filter Reset Menu 4 Select Hot button to enter into the Filter Reset Menu Options 5...

Page 23: ...r dispenser 2 Push Slide Locks inward toward dispensing area 3 Pull Cover forward and lift from the front to open Top Cover 4 Locate Top Cover Support Arm attached to left side panel 5 Lift Support Ar...

Page 24: ...Every 6 months or as required Local water conditions will determine proper filter type and maintenance schedule Post Carbon Filter 10 8065 Every 6 months or as required Local water conditions will de...

Page 25: ...WL400 Manual Page 25 Revision 10 23 2019 WL400 COUNTER TOP MAIN PARTS DRAWING AND PARTS LIST See next page for part explosion...

Page 26: ...WL400 Manual Page 26 Revision 10 23 2019 WL400 COUNTER TOP MAIN PARTS DRAWING AND PARTS LIST See previous page for part explosion...

Page 27: ...ane 15 3020 RO Membrane Housing 2 each JG 480821S Fittings and RO Membrane Instructions NA Yes Not Shown 15 3001 RO Membrane NA Yes Not Shown 15 3020 RO Membrane Housing NA Yes Not Shown 10 8050 RO Se...

Page 28: ...267 C Drip Tray Sensor Pin Left ST 8267 C Yes 9 ST 8267 D Drip Tray Sensor Pin Right ST 8267 D Yes 10 PL 1319 F Drip Tray Body Silver PL 1319 F Yes 11 PL 1354 Firewall Hot Water Faucet PL 1354 Yes 12...

Page 29: ...icon CT 2010 Yes 20 10 8095 Firewall UV Lamp Fixing Rubber CT 2078 A Yes 21 10 8090 Spiral Quartz Spacer CT 2077 A Yes 22 10 8080 Quartz Spiral for Firewall FU 0007 A Yes 23 FU 0009 A Firewall Assembl...

Page 30: ...Panel Hinge A 4 PL 1330 Yes 33 PL 1331 Back Panel Hinge A 1 PL 1331 Yes 34 NA Upper Shelf Back Panel ST 8259 H No 34 1 PL 1336 Upper Panel Wire Route Hole Silicon Cover PL 1336 Yes 35 Purchase from J...

Page 31: ...2028 and CT 2031 A Yes 44 12 3150 Unit Rubber Feet PL 1251 CN Yes 45 PL 1375 Leak Containment Tray PL 1375 Yes 46 PL 1311 Leak Detection Sensor Bracket PL 1311 Yes 47 12 3180 Leak Containment Tray Cl...

Page 32: ...PL 1317 Yes 60 NA Main PCB Metal Cover ST 8285 No 61 EN 6137 Main PCB EN 6137 Yes 62 10 3017 Plastic PCB Support EN 6059 Yes 63 NA PCB Holder Bracket ST 8260 No 64 PL 1321 Top Cover Safety Support PL...

Page 33: ...y PCB EN 6136 Yes 72 PL 1334 PCB Cover PL 1334 Yes Not shown PU 4031 JG LLD PE Tube Blue O D 1 4 John Guest P N PE 08 BI 1000F B PU 4031 No Not shown 10 7040 Silicon Tube 5 16 for hot water PU 4064 Ye...

Page 34: ...WL400 Manual Page 34 Revision 10 23 2019 WL400 BASE MAIN PARTS DRAWING AND PARTS LIST...

Page 35: ...Instructions NA Yes 4 10 8065 RO Carbon Block Filter POST FILTER RO 0005 A Yes Remaining Parts 5 NA Base Cabinet Upper Shelf ST 8268 No 6 PL 1342 Base Cabinet Door Lock Cover PL 1342 Yes 7 PL 1340 Ba...

Page 36: ...gid Elbow for RO Housing Micro RO 0006 A Yes 19 15 3020 RO Housing NA Yes 20 Purchase from John Guest JG Equal Elbow Connector 1 4 PI0308S PU 4008 No 21 10 3099 2 1 2 Filter Clip PU 4024 Yes 22 Purcha...

Page 37: ...ST 8269 No 33 PL 1375 Leak Containment Tray PL 1375 Yes 34 1 12 3180 Leak Containment Tray Clip sensor 0 5mm ST 8207 CN Yes 35 PL 1339 Base Cabinet Plastic Side Panel Left PL 1339 Yes 36 NA Base Cabin...

Page 38: ...WL400 Manual Page 38 Revision 10 23 2019 Not shown 10 7040 Silicon Tube 5 16 for hot water PU 4064 Yes Not Shown 10 3007 Power Cord 120V 1825 mm EL 5001 B Yes...

Page 39: ...STANDARD WATER FLOW DIAGRAM There is a 100 Gallons per day Gpd 378 5 Liters per day Lpd flow restrictor inline after the Main Unit bulkhead inlet fitting on all WL400 Treatment Systems Flow Restrictor...

Page 40: ...ge 40 Revision 10 23 2019 WL400 COUNTER TOP ELECTRICAL DIAGRAM DANGER HIGH VOLTAGE ELECTRICAL HAZARD PCB Printed Circuit Board contains High Voltage Only trained and qualified technicians should attem...

Page 41: ...s 4 Stages of Filtration with 75 Gallons per day capacity combined with exclusive Firewall Purification Stage 1 Sediment Filter Removes unwanted particles and particulates down to 10 microns Stage 2 P...

Page 42: ...WL400 Manual Page 42 Revision 10 23 2019 BASE CABINET SIDE REMOVAL...

Page 43: ...WL400 Manual Page 43 Revision 10 23 2019 BASE CABINET CONFIGURATION...

Page 44: ...ly to drain 4 Reinstall Pre Carbon and Post Carbon filters 5 Close RO bypass valve and bladder tank valve See photo above 6 Flush RO Membrane to drain for a minimum of 4 hours or until TDS reduction i...

Page 45: ...WL400 Manual Page 45 Revision 10 23 2019 INSIDE LEFT SIDE CABINET CONFIGURATION...

Page 46: ...WL400 Manual Page 46 Revision 10 23 2019 INSIDE RIGHT SIDE CABINET CONFIGURATION...

Page 47: ...C 13W UV Lamp 10 8075 NEW RO Membrane Kit P N 10 8061 Kit 10 8061 consists of Quantity WLCP Part No Description 1 each 15 3001 R RO Dow Film Tec 75 Gpd RO Membrane 1 each 15 3020 R P001 Ro Membrane Ho...

Page 48: ...WL400 Manual Page 48 Revision 10 23 2019 OLD RO Membrane 10 8060 Installed NEW RO Membrane 10 8061 Installed...

Page 49: ...ing of the drip tray drain Sanitization of Machine Materials Needed Personal Protective Equipment Rubber or Nitrile Safety Gloves and Protective Eyewear Phillips Screwdriver Temperature Gauge Water Pi...

Page 50: ...gh limit will require manual reset if heater is turned on with an empty hot tank Fill the Cold Circuit with Sanitizer 5 Depress the Main Dispensing Button on the Front Control Panel until cold water s...

Page 51: ...te and or pressure or an unusual taste in the water 10 CAUTION NEVER TURN ON HEATER BEFORE FILLING HOT TANK Green Heater Compressor Switch must be in the O OFF position while the hot tank is empty Dam...

Page 52: ...of cabinet Turn on water supply and flush RO system to drain for 4 hours Water should be draining from both Water Out line and the Drain Line 21 After 4 hours of flushing turn Off Incoming Water Conne...

Page 53: ...g 29 Press Dispensing Button and check for blue glow from top of Firewall Housing and at Faucet dispensing area to ensure UV lamp is operational 30 Disconnect UV lamp to test UV lamp sensor operation...

Page 54: ...and require manual reset It will take the heater approximately 10 minutes to heat the water from ambient 75 F 24 C to the factory set point of 185 F 85 C Dispense a cup of hot water to ensure the temp...

Page 55: ...and equipment drains catch basin etc to scalding hot water Disable Cold and Hot Tanks 1 Turn off the Green Heater Compressor switch to disable the heater and compressor 2 Dispense 1 liter of water th...

Page 56: ...nk 10 Remove Drain Caps and Plug from Cold Water Tank Drain on the back of the WL400 Water Treatment System 11 Open Bladder Tank 12 After unit has finished draining replace Plug and Drain Caps 13 Reco...

Page 57: ...0 23 2019 BASE CABINET ASSEMBLY 1 Insert the four corner supports into the base panel Secure with one screw to the bottom of each upright 2 Place Top Panel on to the corner supports Secure with two sc...

Page 58: ...0 Manual Page 58 Revision 10 23 2019 3 Fix the back panel into the base panel and secure with four screws 4 Fix the side panels into the base panel and secure with two screws in each through the top p...

Page 59: ...10 23 2019 5 Place the WL400 Counter Top onto the base cabinet Secure as shown 6 Attach the door strap to the door using the three short screws Align bottom of door into the base panel and attach doo...

Page 60: ...away from excessive humidity Never expose to freezing temperatures Ensure there is adequate clearance around the unit to allow refrigeration system condenser to dissipate heat Warmer environments requ...

Page 61: ...System c Pull cover forward and lift from the front to open top cover d Locate wires and run them through 5 Connect Wires Quick Connect Clips on back of unit from Base Cabinet to WL400 6 Remove Pre Ca...

Page 62: ...Water should be draining from both Water Out Line and Drain Lines 12 After 4 hours turn off Incoming Water Connect Water Out Line from Base Cabinet to drain water in fitting on WL400 Water Treatment...

Page 63: ...ening and removing front cover If water is found in leak tray dry out leak tray Unplug unit to reset fault and determine where the leak is Leak Tray Full with no alarms Verify the drip tray leak clips...

Page 64: ...WL400 Manual Page 64 Revision 10 23 2019 2 FAULT CODE Icon On Continuously Alarm for 20 Seconds Possible Reason Solution UV Lamp Alarm Replace Lamp Sensor to reset...

Page 65: ...nd Compressor Switch and the LEDs on the Front won t light Possible Reason Solution Circuit Breaker Check the Circuit Breaker Fuse is Blown Replace Fuse Defective Loose Power Cord Check that power cor...

Page 66: ...PCB Replace Front PCB Defective Red Power Switch Replace Red Power Switch Defective Green Heater and Compressor Switch Replace Green Heater and Compressor Switch 3 Compressor Runs But Does Not Chill...

Page 67: ...ater and Compressor Switch on I ON Compressor Starting Circuit Turn Green Heater and Compressor Switch off O OFF Remove the compressor cap on side of the compressor Disconnect the black and red termin...

Page 68: ...Water 6 Hot Water Drip out of Faucet 7 Dispenses Hot and Cold Water at the same time 8 No cold water available 9 Water does not dispense from unit 10 Cold Water dispenses from Faucet and Vent Outlet...

Page 69: ...lenoid to activate not button click Adjust water pressure to 40 60 psi Loose or bad connection on the Front Dispensing PCB or Solenoid Connector Check that they are connected properly and tightened So...

Page 70: ...attachments Connect tubing to outlets as needed 4 Hot Water Coming out of Faucet Vent Hole Possible Reason Solution Improper tubing attachment from the tank to faucet or vice versa Verify tubing is c...

Page 71: ...ner Area of the Waterlogic com website for more information Tubing is creased or has a kink in it Inspect and replace tubing as necessary Faucet nipple screen mesh has obstruction s Unscrew faucet nip...

Page 72: ...aucet The hot tank outlet tube has a restrictor in its base This ensures the reservoir is always full by allowing more water in than out There is a small hole in the side of the tank outlet tube that...

Page 73: ...old solenoid Replace solenoid as necessary 8 No Cold Water Available Possible Reason Solution Closed Water Supply Valve Open the Water Supply Valve Cold Water Solenoid Valve malfunction Inspect the va...

Page 74: ...Compressor Switch on I ON 15 Amp Fuse Blown Replace the 15 Amp Fuse as needed Water is present in the bottom tray causing the leak detection to trigger Remove the top cover and front panel Tip the uni...

Page 75: ...t Automatically Possible Reason Solution Cold or Hot Water solenoid valve malfunction Inspect valve components for proper function Replace as necessary Obstruction in solenoid housing is preventing pr...

Page 76: ...ucet The inlet solenoid controls flow into the tanks The tanks will depressurize once the dispense button is released the inlet solenoid closes A small amount of water will Run On through the faucet a...

Page 77: ...DESCALING The hot tank is made from stainless steel Ensure descaling solution is compatible with stainless and always flush the unit completely Dispose in an environmentally safe manner Materials Nee...

Page 78: ...NING HOT WATER HAZARD WL400 Water Treatment System produces VERY HOT WATER up to 203 F 95 C Water above 125 F 52 C can cause severe burns or scalding Hot water should be dispensed carefully into insul...

Page 79: ...run out of cold water Wait for cold tank to chill water to temperature prior to dispensing more cold water A greater capacity of Waterlogic Water System is available Cold Water Thermostat Check conti...

Page 80: ...minutes for the 500W to heat the 1 2 Liter of room temperature ambient water to the 185 F set point Possible Reason Solution Is unit in sleep mode If no water has been dispensed for 3 or more hours u...

Page 81: ...below in this Troubleshooting Section Thermostat or overloads open on Hot Tank Turn Power off Check OHM s resistance across terminals on each Thermostat and Overloads separately Good components will...

Page 82: ...Waterlogic Spare parts have a lower 90 C 194 F Extra Hot Setting Option 2 Turn down the temperature calibration on the Main PCB Part Number EN 6137 1 Remove Left Hand Side Panel 2 Remove the Main PCB...

Page 83: ...WL400 Manual Page 83 Revision 10 23 2019 DISABLING SLEEP MODE Sleep Mode press any button to bring machine out of sleep mode...

Page 84: ...crews and Slide Locks towards outside of unit to unlock both locks 4 Slide Top Cover forward and lift in front of top cover to open 5 Remove the 2 Phillips Screws from Left Side Panel when standing be...

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