WaterCare TotalCare Series, Installation Instructions & Owner'S Manual

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OPERATING DISPLAYS AND MAINTENANCE:
5. POWER LOSS AND BATTERY REPLACEMENT:
If an extended power outage occurs, the
control valve will retain the time of day settings until the board’s battery is depleted. Once the battery is
depleted, the display will appear dark and absent of any information. If this occurs, following these steps
will determine if the problem is a low battery or a board failure.
To determine if the battery is depleted:
1. Remove valve cover. Disconnect power from PC Board at the four pin connector at the bottom
of the board.
2. Remove battery. Reference the Parts Breakdown section of this manual for location.
3. Wait five minutes for board to de-energize.
4. With the battery out, re-connect the power supply to the board. The board’s display should
begin to show information.
This indicates that the board is operating correctly. If the display does not work, call installing dealer for service.
5. To replace with new battery, unplug transformer from outlet. Install a 3 volt Lithium Coin Cell type 2032 battery, available at most stores.
Plug unit back into outlet.
It is important to replace the battery with the valve unplugged to avoid causing a short and potentially ruining the board.
6. Reset the time of day (see programming procedures) and initiate regeneration (see operating displays and maintenance).
If these procedures do not remedy the problem, please consult the installing dealer for service.
6. ERROR MESSAGE: If the word “ERROR” appears and flashes alternately with the dealer name and phone
number, record the ERROR number and contact your servicing dealer promptly. This indicates that the control
valve was not able to function properly.
7. BRINE TANK MAINTENANCE AND SALT: Refill the brine tank as necessary, making sure at least 1/3 of the brine tank is full at all times.
Without proper salt levels, the water softener may not operate properly.
Because “typical” settings of this water softener include a dry salt storage feature (no water in brine tank between regeneration), the
manufacturer recommends the use of solar salt for best results. The brine tank is manufactured for the use of solar, pellets or rock salt. Do not
use block salt. If pellet or rock salt is used, a cleaning of the brine tank every six months is recommended. If the dry salt storage feature is not
being utilized, block salt may be used.
CAUTION: With some models the manufacturer does NOT recommend the use of any resin cleaners, nor placing any resin cleaners
into the brine tank. Furthermore, do not use any salt that indicates it is an iron cleaning salt or that contains any cleaning
additives. This may be harmful to the water softener and for human consumption. Consult dealer for proper cleaning
instructions.
8. CHECK SALT INDICATOR AND AUDIBLE ALARM(optional on some units): This control valve
is equipped with a low salt warning to alert homeowners that the system is operating in a low salt condition.
This usually indicated that the salt level in the brine tank is too low to operate properly. If “CHECK SALT”
appears on the screen, there will usually be an audible alarm that sounds also (if turned on), alerting you to
these conditions.
TO TURN OFF ALARM:
If the audible alarm sounds due to a low salt condition, press any button on the
face of the control valve to turn off. If the salt is not added to the brine tank before
the next regeneration, the CHECK SALT indicator will alarm again.
IMPORTANT:
If you feel that the salt level is adequate (at least 1/3 full), please contact the dealer that installed your unit for service.
BATTERY REPLACEMENT
SALT ALARM SCREEN
CHECK
SALT
ERROR SCREEN
ERROR
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CALL FOR SERVICE