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19

13 .  Prior to reinstalling the discs, the drive shaft should be removed and the O-rings cleaned, inspected and lubricated with 

Dow #7 silicone grease . The shaft can now be installed into the disc prior to installation . 

14 .  With the outlet disc assembled to the shaft, the orientation of the shaft to inlet disc can be assured by installing the set 

with the through hole on the outlet disc at the 6 o’clock position . The easiest way to reassemble is to remove both disc 

drives and assemble the outlet side first . Then each disc can be fitted on the shaft individually . At this point the transfer 

valve cap assemblies can be reinstalled .

NOTE:

 Both transfer caps only mount in one orientation . Prior to installation of cap assembly, be sure to check that the 

stainless steel spring and the plastic spring support is in place and attached to the inside of the assembly . 

15 .  Wipe the outside edge of the O-ring on the cap and the inside 

mating area of the valve with a clean cloth and reapply a thin 

layer of Dow #7 silicone grease . 

16 .  Noting the one possible orientation of the transfer drive cap, 

use one hand to press in and support the transfer drive cap 

while using the opposing hand to start two screws in, one 

on the top and one opposing it on the bottom . Tighten the 

screws evenly so that the cap seats the O-ring without 

getting pinched or damaged . Screws should only be hand 

tightened with a 5/32” or 4 mm Allen wrench . 

DO 

NOT OVER TIGHTEN SCREWS.

NOTE:

 Take care to be certain the meter cable 

doesn’t get under the drive cap while tightening 

as it will result in damaging the cable . 

17 .  Position the large white drive gear with the “A” 

pointing toward the one o’clock position and then 

press it onto the stainless steel drive shaft, making 

sure it snaps and locks into position . 

NOTE:

 The white drive gear is splined to the drive 

shaft and will only assemble in one orientation . 

Because of this, it is not necessary that the discs and 

gear be exactly positioned . The positioning needs to be 

approximate but they have to fit on the shaft .

18 .  Install the larger black reducing gear onto the stainless steel 

shaft, then install the remaining smaller reducing gears from 

left to right . 

19 .  Reinstall the grey reducing gear cover over the gears and affix 

with the three stainless steel screws . 

20 .  Reinstall the drive motor by pressing the spring clip loop to the right, then rotate the motor as you are inserting it so the 

gear of the motor meshes properly with the reducing gears . 

21 .  Release the spring clip loop and rotate the motor until the motor housing engages with the plastic nub inside the housing 

that holds the motor in place, making sure that the top of the motor is flush with the top of the grey gear housing . 

22 . Press the drive motor wires down into the strain relief of the drive cap .

23 . Reinstall the cover assembly .

After completing any valve maintenance involving the valve drive assembly or the transfer drive assembly, press and hold 

the 

NEXT

 and 

REGEN

 buttons simultaneously for three to five seconds to perform a soft reset which will synchronize the control 

valves positions .

SERVICE INSTRUCTIONS

FIGURE 3

"A" text orientated

towards 1 o'clock

Splines can only

fit one direction 

on shaft.

Summary of Contents for TotalCare Series

Page 1: ...For Models TC1 TW TC2 TW CSE TW CSP TW CSERC TW CSPRC TW TotalCare CareSoft Elite and CareSoft Pro Series Twin Water Softeners and Conditioners...

Page 2: ...nd understand the cautions and notes before installing This manual should be kept for future reference If you have any questions regarding your water conditioner contact your local dealer or the manuf...

Page 3: ...time of day and gallons per minute Flow rate vacation mode capacity remaining and days to a regeneration are optional displays For more explanation consult the operating displays and maintenance sect...

Page 4: ...r flows through the control valve for normal operation of a water softener or filter During the regeneration cycle this position provides regeneration water to the unit while also providing untreated...

Page 5: ...tall any water treatment unit with less than 10 feet of piping between its outlet and the inlet of a water heater CAUTION To protect the unit in the event of a hot water heater backup the manufacturer...

Page 6: ...gap see drawing Run drain tube to its discharge point in accordance with plumbing codes Pay special attention to codes for air gaps and anti siphon devices CAUTION Never insert a drain line into a dr...

Page 7: ...7 This page intentionally left blank...

Page 8: ...LTER mode is selected STEP 3 DAYS BETWEEN REGENERATION DAY OVERRIDE Use the or buttons to adjust the day override Adjustable from 1 28 days or OFF The manufacturer has factory set OFF as the default f...

Page 9: ...ng the NEXT button proceeds to the Alarm Start Time screen This feature allows the installer to choose a time when the owner will be home or awake to hear the alarm BUZZER START TIME Press the or butt...

Page 10: ...tarily press the button to advance the control to the BRINE position 4 With the bypass now in diagnostic mode Fig 3 on page 4 check to verify that water is being drawn from regenerant tank with no air...

Page 11: ...ly the unit will trigger an immediate regeneration instead of a delayed regeneration For example if the unit s maximum Days Between Regeneration is reached while the unit is in Vacation Mode an immedi...

Page 12: ...e brine tank as necessary making sure at least 1 3 of the brine tank is full at all times Without proper salt levels the water softener may not operate properly Because typical settings of this water...

Page 13: ...Restricted stalled meter turbine C Remove meter and check for rotation or foreign material D Meter wire not installed securely into three pin connector D Verify meter cable wires are installed secure...

Page 14: ...tank G Check refill setting in programming Check refill flow control for restrictions or debris and clean or replace H Damaged seal stack assembly H Replace seal stack assembly I Control valve body ty...

Page 15: ...ton position or disconnect power supply from PC board for 5 seconds and then reconnect B PC board not properly snapped into drive bracket B Properly snap PC board into drive bracket and then Press NEX...

Page 16: ...seconds to resynchronize software with piston position or disconnect power supply from PC board for 5 seconds and then reconnect Then reprogram valve to proper setting B MAV NHBP motor wire not conne...

Page 17: ...uzzer will activate and the screen will display the error A Check for low flow leak Press NEXT and REGEN buttons for 3 seconds to resynchronize software with piston position or disconnect power supply...

Page 18: ...ews on each side that retain the transfer drive cap assemblies on both sides of the valve 8 Once the screws are removed from retaining the inlet side transfer valve cap and the outlet drive motor tran...

Page 19: ...get under the drive cap while tightening as it will result in damaging the cable 17 Position the large white drive gear with the A pointing toward the one o clock position and then press it onto the...

Page 20: ...1 2 CV3107 1 Motor 1 3 CV3002A Drive assembly Includes 5 and 6 4 CV4050WB PC board used on chlorine generator models 1 CV4062WX PC board standard 1 5 CV3110 Drive gear 12 x 36 3 6 CV3109 Drive gear co...

Page 21: ...embly 1 3 CV3135 O ring 228 1 4 CV3011 1 piston assembly downflow 1 CV3011 01 1 piston assembly upflow 1 5 CV3174 Regenerant piston 1 6 CV3541 Drive backplate 1 REPLACEMENT PARTS IN OUT HEAD FOR TANK...

Page 22: ...22 REPLACEMENT PARTS...

Page 23: ...1 18 CV3264 WS2H bypass reduction gear axle 3 19 CV3110 WS1 drive reducing gear 12 x 36 3 20 CV3262 01 WS1 5 2 ALT 2BY reduction gear cover assembly 1 21 CV3592 Screw 8 1 PHPN T 25 SS 3 22 CV4049 T1 c...

Page 24: ...1 CV3195 01 Refill port plug assembly 1 2 CH4615 Elbow locking clip 1 3 CV4144 3 8 Elbow Parkerfitting 1 4 CV3163 O ring 019 1 Although no tools are necessary to assemble or disassemble the valve the...

Page 25: ...embly BLUE CV3010 1G G injector assembly YELLOW CV3010 1H H injector assembly GREEN CV3010 1I I injector assembly ORANGE CV3010 1J J injector assembly LIGHT BLUE CV3010 1K K injector assembly LIGHT GR...

Page 26: ...n 1 Strt No Sil 1 REPLACEMENT PARTS Water flow Proper DLFC orientation directs water flow towards the washer face with rounded edge DRAIN LINE ASSEMBLY 3 4 Item No Part No Description Qty 1 CH4615 Elb...

Page 27: ...1030 36S 4 x 36 slotted brine well 18 x 40 24 x 41 BT s 1 5 CH1018 2 piece overflow set 1 6 CH4500 48 474 air check assembly 1 2 x 48 1 7 CH4620 474 float assembly 7 1 8 CH4600 50 474 safety brine val...

Page 28: ...TANKS Item No Part No Description Qty CV4052 01 Interconnect kit for tanks 12 and larger 1 1 CV3151 Nut 1 QC 4 2 CV3150 Split ring 4 3 CV3105 O ring 215 4 4 CV3352 1 1 4 1 1 2 PVC solvent fitting 4 5...

Page 29: ...Part No Description Qty CV3007 07 1 1 4 1 1 2 PVC solvent assembly 2 4 CV3352 Fitting 2 3 4 BRASS SHARK BITE Item Part No Description Qty CV3007 12 3 4 brass shark bite assembly 2 4 CV3628 Fitting 2...

Page 30: ...30 This page intentionally left blank...

Page 31: ...110 50 60 110 50 60 110 50 60 110 50 60 Pipe Size 1 1 1 1 1 1 Total Dimensions Media Tank and Valve 27 W x 52 H 29 W x 52 H 29 W x 62 H 31 W x 62 H 32 W x 74 H 34 W x 74 H Brine Tank 18 W x 33 H 18 W...

Page 32: ...6 Service Flow Rate GPM P PSI 9 0 2 4 9 0 2 8 9 0 2 7 Water Pressure Range PSI 25 100 25 100 25 100 Water Temp F 33 100 33 100 33 100 Electrical Requirements volts hertz 110 50 60 110 50 60 110 50 60...

Page 33: ...ponent at its expense and return part freight collect The above provisions of the warranty are valid as long as the unit is connected in compliance with local plumbing codes and in an equivalent manne...

Page 34: ...TION BYPASS OPERATION ERROR 106 CALL FOR SERVICE QUICK REFERENCE GUIDE GENERAL OPERATION When the system is operating one of six displays will be shown 1 time of day gpm 2 flow rate 3 vacation mode 4...

Page 35: ...llons ON with and buttons Default is OFF 9 Press NEXT 10 Turn service alarm by time ON with and buttons Default is OFF 11 Press NEXT three times 12 Turn alarm buzzer ON or OFF with and buttons 13 Pres...

Page 36: ...2020 WaterCare All rights reserved MAN WC TWIN RevA0120 1900 Prospect Court Appleton WI 54914 Phone 920 739 9401 Fax 920 739 9406...

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