Watchguard Firebox SSL Series, User Manual

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LiveSecurity Service Self Help Tools
4 Firebox SSL VPN Gateway
New from WatchGuard
When WatchGuard releases a new product, we first tell you — our customers. You can learn
about new features and services, product upgrades, hardware releases, and promotions.
Activating LiveSecurity Service
You can activate LiveSecurity® Service through the activation section of the LiveSecurity web pages.
Note
To activate LiveSecurity Service, you must enable JavaScript on your browser.
To activate LiveSecurity Service through the Internet:
1 Make sure that you have your Firebox® serial number. This is necessary during the LiveSecurity
activation procedure.
• You can find the Firebox serial number on a label on the rear side of the Firebox below the
Universal Product Code (UPC), or on a label on the bottom of the Firebox.
• The license key numbers for LiveSecurity and LiveSecurity Tunnel Renewals are on the
WatchGuard LiveSecurity License Key certificate. Make sure that you enter the license key in
all capital letters and include hyphens.
2 Use your web browser to go to:
www.watchguard.com/account/register.asp
The Account page appears.
3 Complete the LiveSecurity Activation page. Use the TAB key or the mouse to move through the
fields on the page.
You must complete all the fields to activate correctly. This information helps WatchGuard to send you the
information and software updates that are applicable to your products.
4 Make sure that your e-mail address is correct. Your LiveSecurity e-mails about product updates and
threat responses come to this address. After you complete the procedure, you get an e-mail
message that tells you that you activated LiveSecurity Service succesfully.
5 Click Register .
LiveSecurity Service Self Help Tools
Online Self Help Tools enable you to get the best performance from your WatchGuard® products.
Note
You must activate LiveSecurity ® Service before you can access online resources.
Instant Answers
Instant Answers is a guided Help tool designed to give solutions to product questions very
quickly. Instant Answers asks you questions and then gives you to the best solution based on
the answers you give.
Basi
c FAQs
The Basic FAQs (frequently asked questions) give you general information about the Firebox®
and the WatchGuard System Manager software. They are written for the customer who is new
to network security and to WatchGuard products.