Householder Information
IMPORTANT!
Your boiler must be commissioned in order to:
-
Validate your warranty
-
Ensure the boiler has been installed correctly and avoid premature failure
-
Set the boiler to its optimum efficiency. Operating conditions for the boiler will vary from site to site, your
commissioning engineer has specialised equipment to check the oil pressure and analyse the exhaust gases for
temperature, smoke and carbon dioxide content.
Your installer will organise the commissioning of your boiler. Should you experience any difficulty locating an
engineer, our service department may be able to provide you with details of an engineer in your area.
“Benchmark” Installation, Commissioning and Service Record Log Book
Please ensure that your installer has completed all sections of the log book (found at the back of this manual).
The log book will be required in the event of any warranty work. Ensure that the service record is completed.
Warranty
Your HRM boiler is under warranty for 2 years from the date of installation.
Warranty Conditions
-
The boiler must be installed and commissioned in accordance with our handbook
-
The boiler must not be repaired, modified or tampered with by any person not authorised by HRM
Extended Warranty
The “Benchmark” and warranty registration document at the end of this manual
should be completed as
appropriate by your installer / engineer. This is your record that the boiler has been correctly installed in accordance
with our recommendations. Return the warranty registration document to HRM in order to qualify for a
further 3 year
warranty of the heat exchanger – a total of 5 years.
Extended Warranty Conditions
-
The boiler must be serviced annually and maintained in accordance with this handbook. The
“Benchmark” service log is located at the back of this manual
-
This warranty is in addition to your statutory and other legal rights
After Sales Service
-
If your boiler fails during the warranty period contact your installer, who will be able to identify the
cause of the problem. If appropriate, your installer will contact us.
-
Under no circumstances should “in warranty” work be undertaken without authorisation from the HRM
service department
-
If you are unable to contact your installer please contact our service department. Quoting your boiler’s
serial number when phoning – this can be found on the cover of this manual.
3
Standard X-ternal & System X-ternal
Handbook
Householder Information
IMPORTANT!
Your boiler must be commissioned in order to:
-
Validate your warranty
-
Ensure the boiler has been installed correctly and avoid premature failure
-
Set the boiler to its optimum efficiency. Operating conditions for the boiler will vary from site to site, your
commissioning engineer has specialised equipment to check the oil pressure and analyse the exhaust gases for
temperature, smoke and carbon dioxide content.
Your installer will organise the commissioning of your boiler. Should you experience any difficulty locating an
engineer, our service department may be able to provide you with details of an engineer in your area.
“Benchmark” Installation, Commissioning and Service Record Log Book
Please ensure that your installer has completed all sections of the log book (found at the back of this manual).
The log book will be required in the event of any warranty work. Ensure that the service record is completed.
Warranty
Your HRM boiler is under warranty for 2 years from the date of installation.
Warranty Conditions
-
The boiler must be installed and commissioned in accordance with our handbook
-
The boiler must not be repaired, modified or tampered with by any person not authorised by HRM
Extended Warranty
The “Benchmark” and warranty registration document at the end of this manual
should be completed as
appropriate by your installer / engineer. This is your record that the boiler has been correctly installed in accordance
with our recommendations. Return the warranty registration document to HRM in order to qualify for a
further 3 year
warranty of the heat exchanger – a total of 5 years.
Extended Warranty Conditions
-
The boiler must be serviced annually and maintained in accordance with this handbook. The
“Benchmark” service log is located at the back of this manual
-
This warranty is in addition to your statutory and other legal rights
After Sales Service
-
If your boiler fails during the warranty period contact your installer, who will be able to identify the
cause of the problem. If appropriate, your installer will contact us.
-
Under no circumstances should “in warranty” work be undertaken without authorisation from the HRM
service department
-
If you are unable to contact your installer please contact our service department. Quoting your boiler’s
serial number when phoning – this can be found on the cover of this manual.
3
Standard X-ternal & System X-ternal
Handbook
9
8
Contents Page
DESCRIPTION
PAGE
Householder Information
Warranty Registration Document
End Of Manual
Warranty
3
Extended
Warranty
3
After
Sales
Service
3
Boiler
Controls:
Wallstar 4
System
Wallstar 5
Wallstar
Combi
6-7
Burner
Lockout
8
Technical Specifications
Boiler
Dimensions:
Wallstar
9
Boiler
Dimensions:
System
Wallstar
10
Boiler
Dimensions:
Wallstar
Combi
11
Technical
Specifications
12
Burner
Settings
13
Boiler Installation
Regulations
14
Boiler
Sizing
14
Refurbishing
An
Old
System
14
System
Protection
14
Boiler
Location
15
Wall
Construction
15
Flue
Terminating
Positions
16
Fuel
Supply
System
17
Oil
Supply
17
Installation Procedure
Wallstar 18-23
System
Wallstar 24-31
Wallstar
Combi
32-40
Condensate
Drain
41
Wiring Diagrams
Wallstar 42
System
Wallstar 42
Wallstar
Combi
43
Boiler Maintenance
Baffle
Removal
44
Fault Diagnosis
Wallstar
Combi
45
Wallstar
Combi
Components
46
Contacts
Tel No: 01953 455400
Fax No: 01953 454483
Email:
or
1
Standard Wallstar, System Wallstar &
Wallstar Combi Manual
Contents Page
DESCRIPTION
PAGE
Householder Information
Warranty Registration Document
End Of Manual
Warranty
3
Extended
Warranty
3
After
Sales
Service
3
Boiler
Controls:
Wallstar 4
System
Wallstar 5
Wallstar
Combi
6-7
Burner
Lockout
8
Technical Specifications
Boiler
Dimensions:
Wallstar
9
Boiler
Dimensions:
System
Wallstar
10
Boiler
Dimensions:
Wallstar
Combi
11
Technical
Specifications
12
Burner
Settings
13
Boiler Installation
Regulations
14
Boiler
Sizing
14
Refurbishing
An
Old
System
14
System
Protection
14
Boiler
Location
15
Wall
Construction
15
Flue
Terminating
Positions
16
Fuel
Supply
System
17
Oil
Supply
17
Installation Procedure
Wallstar 18-23
System
Wallstar 24-31
Wallstar
Combi
32-40
Condensate
Drain
41
Wiring Diagrams
Wallstar 42
System
Wallstar 42
Wallstar
Combi
43
Boiler Maintenance
Baffle
Removal
44
Fault Diagnosis
Wallstar
Combi
45
Wallstar
Combi
Components
46
Contacts
Tel No: 01953 455400
Fax No: 01953 454483
Email:
or
1
Standard Wallstar, System Wallstar &
Wallstar Combi Manual
Burner Lockout
The burner is equipped with a flame failure device. When activated the reset button on the burner control box is
illuminated. Refer to the fault finding section of the handbook to identify possible causes.
The test switch is provided for the service engineer, in normal operation the switch should be left in the “PROG”
position for Wallstar and System Wallstar boilers and in the “NORMAL” position for the Wallstar Combi.
Switching The Boiler On
-
Turn on the oil supply
-
Switch on the mains supply
-
Set the timer control to “on”
-
Set the boiler control thermostat to the required setting
Switching The Boiler Off For Long Periods
-
Have the boiler serviced
-
Switch off the mains supply
-
Turn off the oil at the tank
Pump Priming
If the burner fails to lift oil, the pump may be dry and require priming. To prime the burner, fill a suitable container,
such as a jar, with heating oil, disconnect the flexible oil line at the isolating valve and place the end into the container.
Hold the container above the height of the burner and press the lockout reset button, once the pump has pulled the oil
from the container through, it is primed and can be reconnected to the main supply.
Oil Delivery
Switch the boiler off during an oil delivery, wait for a short period before switching the boiler back on to allow sediment
in the bottom of the oil supply tank to settle.
Maintenance
Your boiler should be serviced annually. Failure to have this done will invalidate your warranty and may also lead to
inconvenient breakdowns. A “Benchmark” service log can be found at the back of this manual.
If you have difficulty in locating a service engineer, please contact our service department who may be able to provide
you with the name of an engineer in your area.
Additional Burner Information
Further information on burner settings can be found within the burner instruction manual which will have been
included with the boiler. If you have misplaced this manual or simply require additional copies, please contact our
service team.
Burner Spares
Please contact our sales department for further information on burner spares.
8
Standard Wallstar, System Wallstar &
Wallstar Combi Manual
Burner Lockout
The burner is equipped with a flame failure device. When activated the reset button on the burner control box is
illuminated. Refer to the fault finding section of the handbook to identify possible causes.
The test switch is provided for the service engineer, in normal operation the switch should be left in the “PROG”
position for Wallstar and System Wallstar boilers and in the “NORMAL” position for the Wallstar Combi.
Switching The Boiler On
-
Turn on the oil supply
-
Switch on the mains supply
-
Set the timer control to “on”
-
Set the boiler control thermostat to the required setting
Switching The Boiler Off For Long Periods
-
Have the boiler serviced
-
Switch off the mains supply
-
Turn off the oil at the tank
Pump Priming
If the burner fails to lift oil, the pump may be dry and require priming. To prime the burner, fill a suitable container,
such as a jar, with heating oil, disconnect the flexible oil line at the isolating valve and place the end into the container.
Hold the container above the height of the burner and press the lockout reset button, once the pump has pulled the oil
from the container through, it is primed and can be reconnected to the main supply.
Oil Delivery
Switch the boiler off during an oil delivery, wait for a short period before switching the boiler back on to allow sediment
in the bottom of the oil supply tank to settle.
Maintenance
Your boiler should be serviced annually. Failure to have this done will invalidate your warranty and may also lead to
inconvenient breakdowns. A “Benchmark” service log can be found at the back of this manual.
If you have difficulty in locating a service engineer, please contact our service department who may be able to provide
you with the name of an engineer in your area.
Additional Burner Information
Further information on burner settings can be found within the burner instruction manual which will have been
included with the boiler. If you have misplaced this manual or simply require additional copies, please contact our
service team.
Burner Spares
Please contact our sales department for further information on burner spares.
8
Standard Wallstar, System Wallstar &
Wallstar Combi Manual
Technical Specifications – Boiler Dimensions – Standard Wallstar
Internal View
Cross-sectional
View
External View
9
Standard Wallstar, System Wallstar &
Wallstar Combi Manual
If the burner fails to lift oil, the pump may be dry and require priming. To prime the burner, fill a suitable container,
such as a jar, with heating oil, disconnect the flexible oil line at the isolating valve and place the end into the container.
Hold the container above the height of the burner while bleeding pump and press the lockout reset button, once the
pump has pulled the oil from the container through, it is primed and can be reconnected to the main supply.
Switch the boiler off during an oil delivery, wait for at least 1 hour before switching the boiler back on to allow sediment
in the bottom of the oil supply tank to settle.
Clear oil line shown
is a BS099A with an
integral filter.
All boilers are now
supplied with a
BS012 clear oil line
with no filter.
