background image

Householder Information 

 

          

IMPORTANT! 

 

Your boiler must be commissioned in order to: 
 

Validate your warranty 

 

Ensure the boiler has been installed correctly and avoid premature failure 

 

Set  the  boiler  to  its  optimum  efficiency.  Operating  conditions  for  the  boiler  will  vary  from  site  to  site,  your 
commissioning engineer has specialised equipment to check the oil pressure and analyse the exhaust gases for 
temperature, smoke and carbon dioxide content. 

 

Your  installer  will  organise  the  commissioning  of  your  boiler.  Should  you  experience  any  difficulty  locating  an 
engineer, our service department may be able to provide you with details of an engineer in your area. 
 
 
 

“Benchmark” Installation, Commissioning and Service Record Log Book 

 

                 

      Please ensure that your installer has completed all sections of the log book (found at the back of this manual). 
        The log book will be required in the event of any warranty work. Ensure that the service record is completed. 

 

 

 
 
 

Warranty 

 
Your HRM boiler is under warranty for 2 years from the date of installation. 
 
Warranty Conditions 
 

The boiler must be installed and commissioned in accordance with our handbook 

 

The boiler must not be repaired, modified or tampered with by any person not authorised by HRM 

 

Extended Warranty 

 

The “Benchmark” and warranty registration document at the end of this manual

 should be completed as 

appropriate by your installer / engineer. This is your record that the boiler has been correctly installed in accordance 
with our recommendations. Return the warranty registration document to HRM in order to qualify for a 

further 3 year 

warranty of the heat exchanger – a total of 5 years. 

 
Extended Warranty Conditions 
 

The  boiler  must  be  serviced  annually  and  maintained  in  accordance  with  this  handbook.  The 
“Benchmark” service log is located at the back of this manual 

 

This warranty is in addition to your statutory and other legal rights 

 

After Sales Service 

 

If  your  boiler  fails  during  the  warranty  period  contact  your  installer,  who  will  be  able  to  identify  the 
cause of the problem. If appropriate, your installer will contact us. 

 

Under no circumstances should “in warranty” work be undertaken without authorisation from the HRM 
service department 

 

If you are unable to contact your installer please contact our service department. Quoting your boiler’s 
serial number when phoning – this can be found on the cover of this manual. 

 

 

Standard X-ternal & System X-ternal 

Handbook 

Householder Information 

 

          

IMPORTANT! 

 

Your boiler must be commissioned in order to: 
 

Validate your warranty 

 

Ensure the boiler has been installed correctly and avoid premature failure 

 

Set  the  boiler  to  its  optimum  efficiency.  Operating  conditions  for  the  boiler  will  vary  from  site  to  site,  your 
commissioning engineer has specialised equipment to check the oil pressure and analyse the exhaust gases for 
temperature, smoke and carbon dioxide content. 

 

Your  installer  will  organise  the  commissioning  of  your  boiler.  Should  you  experience  any  difficulty  locating  an 
engineer, our service department may be able to provide you with details of an engineer in your area. 
 
 
 

“Benchmark” Installation, Commissioning and Service Record Log Book 

 

                 

      Please ensure that your installer has completed all sections of the log book (found at the back of this manual). 
        The log book will be required in the event of any warranty work. Ensure that the service record is completed. 

 

 

 
 
 

Warranty 

 
Your HRM boiler is under warranty for 2 years from the date of installation. 
 
Warranty Conditions 
 

The boiler must be installed and commissioned in accordance with our handbook 

 

The boiler must not be repaired, modified or tampered with by any person not authorised by HRM 

 

Extended Warranty 

 

The “Benchmark” and warranty registration document at the end of this manual

 should be completed as 

appropriate by your installer / engineer. This is your record that the boiler has been correctly installed in accordance 
with our recommendations. Return the warranty registration document to HRM in order to qualify for a 

further 3 year 

warranty of the heat exchanger – a total of 5 years. 

 
Extended Warranty Conditions 
 

The  boiler  must  be  serviced  annually  and  maintained  in  accordance  with  this  handbook.  The 
“Benchmark” service log is located at the back of this manual 

 

This warranty is in addition to your statutory and other legal rights 

 

After Sales Service 

 

If  your  boiler  fails  during  the  warranty  period  contact  your  installer,  who  will  be  able  to  identify  the 
cause of the problem. If appropriate, your installer will contact us. 

 

Under no circumstances should “in warranty” work be undertaken without authorisation from the HRM 
service department 

 

If you are unable to contact your installer please contact our service department. Quoting your boiler’s 
serial number when phoning – this can be found on the cover of this manual. 

 

 

Standard X-ternal & System X-ternal 

Handbook 

35

34

Contents Page 

 

 

 

DESCRIPTION 

         

 

 

 

 

 

 

 

 

 

PAGE

 

 

Householder Information 

 

 

Warranty Registration Document 

 

 

 

 

 

  End Of Manual

 

Warranty 

         3 

 

Extended 

Warranty 

        3 

 

After 

Sales 

Service 

        3 

 

Boiler 

Controls: 

Wallstar        4 

 

  System 

Wallstar       5 

 

  Wallstar 

Combi 

       6-7 

 

Burner 

Lockout 

         8 

 

Technical Specifications 

 

 

Boiler 

Dimensions: 

 

Wallstar 

       9 

 

Boiler 

Dimensions: 

 

System 

Wallstar 

      10 

 

Boiler 

Dimensions: 

 

Wallstar 

Combi 

      11 

 

 

Technical 

Specifications 

        12 

 

Burner 

Settings 

         13 

 

Boiler Installation 

 

 

Regulations 

         14 

 

Boiler 

Sizing 

         14 

 

Refurbishing 

An 

Old 

System 

       14 

 

System 

Protection 

        14 

 

Boiler 

Location 

         15

 

Wall 

Construction 

        15 

 

Flue 

Terminating 

Positions 

       16 

 

Fuel 

Supply 

System 

        17 

 

Oil 

Supply 

         17 

 

Installation Procedure 

 

 

Wallstar          18-23 

 

System 

Wallstar         24-31 

 

Wallstar 

Combi 

         32-40 

 

 

Condensate 

Drain 

        41 

 

Wiring Diagrams 

 

 

Wallstar          42 

 

 

System 

Wallstar         42 

 

Wallstar 

Combi 

         43 

 

Boiler Maintenance 

 

 

Baffle 

Removal 

         44 

 

Fault Diagnosis 

 

 

Wallstar 

Combi 

         45 

 

Wallstar 

Combi 

Components 

       46 

 

Contacts 

 

Tel No:  01953 455400 

Fax No: 01953 454483 

Email:   

[email protected]

 or 

[email protected]

 

 

Standard Wallstar, System Wallstar & 

Wallstar Combi Manual 

Contents Page 

 

 

 

DESCRIPTION 

         

 

 

 

 

 

 

 

 

 

PAGE

 

 

Householder Information 

 

 

Warranty Registration Document 

 

 

 

 

 

  End Of Manual

 

Warranty 

         3 

 

Extended 

Warranty 

        3 

 

After 

Sales 

Service 

        3 

 

Boiler 

Controls: 

Wallstar        4 

 

  System 

Wallstar       5 

 

  Wallstar 

Combi 

       6-7 

 

Burner 

Lockout 

         8 

 

Technical Specifications 

 

 

Boiler 

Dimensions: 

 

Wallstar 

       9 

 

Boiler 

Dimensions: 

 

System 

Wallstar 

      10 

 

Boiler 

Dimensions: 

 

Wallstar 

Combi 

      11 

 

 

Technical 

Specifications 

        12 

 

Burner 

Settings 

         13 

 

Boiler Installation 

 

 

Regulations 

         14 

 

Boiler 

Sizing 

         14 

 

Refurbishing 

An 

Old 

System 

       14 

 

System 

Protection 

        14 

 

Boiler 

Location 

         15

 

Wall 

Construction 

        15 

 

Flue 

Terminating 

Positions 

       16 

 

Fuel 

Supply 

System 

        17 

 

Oil 

Supply 

         17 

 

Installation Procedure 

 

 

Wallstar          18-23 

 

System 

Wallstar         24-31 

 

Wallstar 

Combi 

         32-40 

 

 

Condensate 

Drain 

        41 

 

Wiring Diagrams 

 

 

Wallstar          42 

 

 

System 

Wallstar         42 

 

Wallstar 

Combi 

         43 

 

Boiler Maintenance 

 

 

Baffle 

Removal 

         44 

 

Fault Diagnosis 

 

 

Wallstar 

Combi 

         45 

 

Wallstar 

Combi 

Components 

       46 

 

Contacts 

 

Tel No:  01953 455400 

Fax No: 01953 454483 

Email:   

[email protected]

 or 

[email protected]

 

 

Standard Wallstar, System Wallstar & 

Wallstar Combi Manual 

Installation Procedure Continued – Wallstar Combi 

8. Tundish Installation 

The flow from the pressure relief valve should be plumbed away. 

A Tundish must be installed in accordance with Building 

Regulations: G3. 

 

9. Filling The System  

Ensure the automatic air vent on top of the heat exchanger 

is functioning correctly. 

Open the filling loop valve and pressurise the system until 1 

bar is showing on the pressure gauge. It may be necessary 

after venting air from the heating system, to repeat this 

operation in order to fill the system correctly. 

10. Fit The White Casing 

The casing is supplied pre-assembled. Remove the front cover 

first, then the top panel and then the bottom panel which has the 

control panel assembly attached to it. 

11. Side Panels 

Locate the side panels by hooking the slots over the screws 

located in the wall plate. Tighten to secure.  

34

Standard Wallstar, System Wallstar & 

Wallstar Combi Manual

Installation Procedure Continued – Wallstar Combi 

 

 

 

 

 

 

 

12. Top Panel 

 

Slide the white case top panel under the returns on the two side 

panels until it rests on the supports at the back. Secure the top to 

the sides with the screws provided. 

 

 

 

 

 

 

 

 

13. Bottom Panel & Control Panel 

 

Slide the bottom panel, with the control panel assembly still 

attached inside the white case. Align the screws on the 

bottom panel up with the slots on the base of the side 

panels and drop them through, slide the bottom panel back 

and tighten the screws. Leave the control panel in the 

forward position.  

 

 

 

 

 

 

14. Mains Supply 

 

A switched 13amp socket should be installed near the boiler. 

The boiler is supplied with a 13amp plug (fused at 5amps) with a 

1.5 metre lead. 

 

For concealed cable entry, 20mm holes are provided in the wall 

plate, alternatively use plastic ducting to any corner of the wall 

plate. 

 

 

 

 

 

 

15. Burner Lead 

 

Pass the burner lead which is attached to the control panel 

through the rectangular opening in the wall plate and secure 

the switch panel. Ensure the switch plate gasket is in 

position. 

  

 

 

 

 

35 

Standard Wallstar, System Wallstar & 

Wallstar Combi Manual 

A switched 13amp socket should be installed near the boiler. 

The boiler is supplied with a plug (fused at 5amps) with a  

1.5 metre lead.

Summary of Contents for HRM

Page 1: ...TEM STANDARD 24 18 COMBI Your Boiler Serial Number is to be found on the Burner Cover WALLSTAR CONDENSING HANDBOOK AND SERVICE LOG The code of practice for the installation commissioning and servicing of oil central heating ...

Page 2: ... HRM service department If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover of this manual 3 Standard X ternal System X ternal Handbook 1 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3...

Page 3: ...An Old System 14 System Protection 14 Boiler Location 15 Wall Construction 15 Flue Terminating Positions 16 Fuel Supply System 17 Oil Supply 17 Installation Procedure Wallstar 18 23 System Wallstar 24 31 Wallstar Combi 32 40 Condensate Drain 41 Wiring Diagrams Wallstar 42 System Wallstar 42 Wallstar Combi 43 Boiler Maintenance Baffle Removal 44 Fault Diagnosis Wallstar Combi 45 Wallstar Combi Comp...

Page 4: ...ernal Handbook 5 4 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar Combi 6 7 Burner Lockout 8 Technical Specifications Boiler Dimensions Wallstar 9 Boiler Dimensions System Wallstar 10 Boiler Dimensions Wallstar Combi 11 Technical Specificat...

Page 5: ...This thermostat maintains the temperature of the boiler for the production of hot water For best hot water performance leave the knob set in its maximum position Heating Thermostat The heating thermostat regulates the temperature of the water supplied to the central heating system To achieve the heating system performance indicated by the max setting the auxiliary thermostat should also be set to ...

Page 6: ...anty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar Combi 6 7 Burner Lockout 8 Technical Specifications Boiler Dimensions Wallstar 9 Boiler Dimensions System Wallstar 10 Boiler Dimensions Wallstar Combi 11 Technical Specifications 12 Burner Settings 13 Boiler Installation Regulations 14 Boiler Sizing 14 Refurbishing An Old System 14 System Protection 14 Boiler Locati...

Page 7: ...nd warranty registration document at the end of this manual should be completed as appropriate by your installer engineer This is your record that the boiler has been correctly installed in accordance with our recommendations Return the warranty registration document to HRM in order to qualify for a further 3 year warranty of the heat exchanger a total of 5 years Extended Warranty Conditions The b...

Page 8: ...er Settings 13 Boiler Installation Regulations 14 Boiler Sizing 14 Refurbishing An Old System 14 System Protection 14 Boiler Location 15 Wall Construction 15 Flue Terminating Positions 16 Fuel Supply System 17 Oil Supply 17 Installation Procedure Wallstar 18 23 System Wallstar 24 31 Wallstar Combi 32 40 Condensate Drain 41 Wiring Diagrams Wallstar 42 System Wallstar 42 Wallstar Combi 43 Boiler Mai...

Page 9: ...ntenance Baffle Removal 44 Fault Diagnosis Wallstar Combi 45 Wallstar Combi Components 46 Contacts Tel No 01953 455400 Fax No 01953 454483 Email info hrmboilers co uk or technical hrmboilers co uk 1 Standard Wallstar System Wallstar Wallstar Combi Manual Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Se...

Page 10: ...allstar Combi Components 46 Contacts Tel No 01953 455400 Fax No 01953 454483 Email info hrmboilers co uk or technical hrmboilers co uk 1 Standard Wallstar System Wallstar Wallstar Combi Manual Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar ...

Page 11: ...ho will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover of this manual 3 Standar...

Page 12: ...anual This warranty is in addition to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable ...

Page 13: ...erial number when phoning this can be found on the cover of this manual 3 Standard X ternal System X ternal Handbook 23 22 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar Combi 6 7 Burner Lockout 8 Technical Specifications Boiler Dimensions ...

Page 14: ...ion to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer pleas...

Page 15: ...ter Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please contact our service department Quoting your b...

Page 16: ...ger a total of 5 years Extended Warranty Conditions The boiler must be serviced annually and maintained in accordance with this handbook The Benchmark service log is located at the back of this manual This warranty is in addition to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause...

Page 17: ...ernal Handbook 31 30 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar Combi 6 7 Burner Lockout 8 Technical Specifications Boiler Dimensions Wallstar 9 Boiler Dimensions System Wallstar 10 Boiler Dimensions Wallstar Combi 11 Technical Specific...

Page 18: ... to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please c...

Page 19: ...e your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover of this manual 3 Standard X ternal System X ternal Handbook 35 34 Contents Page DESCRIPTIO...

Page 20: ... contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover...

Page 21: ...ent If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover of this manual 3 Standard X ternal System X ternal Handbook 39 38 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls...

Page 22: ...ce with this handbook The Benchmark service log is located at the back of this manual This warranty is in addition to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be und...

Page 23: ...ompleted as appropriate by your installer engineer This is your record that the boiler has been correctly installed in accordance with our recommendations Return the warranty registration document to HRM in order to qualify for a further 3 year warranty of the heat exchanger a total of 5 years Extended Warranty Conditions The boiler must be serviced annually and maintained in accordance with this ...

Page 24: ...Specifications Boiler Dimensions Wallstar 9 Boiler Dimensions System Wallstar 10 Boiler Dimensions Wallstar Combi 11 Technical Specifications 12 Burner Settings 13 Boiler Installation Regulations 14 Boiler Sizing 14 Refurbishing An Old System 14 System Protection 14 Boiler Location 15 Wall Construction 15 Flue Terminating Positions 16 Fuel Supply System 17 Oil Supply 17 Installation Procedure Wall...

Page 25: ...iler has been correctly installed in accordance with our recommendations Return the warranty registration document to HRM in order to qualify for a further 3 year warranty of the heat exchanger a total of 5 years Extended Warranty Conditions The boiler must be serviced annually and maintained in accordance with this handbook The Benchmark service log is located at the back of this manual This warr...

Page 26: ... commissioned the boiler and associated equipment and then handed to the customer When this is done the Log Book is a commissioning certificate that can be accepted as evidence of compliance with the appropriate Building Regulations 3 Failure to install and commission this appliance to the manufacturer s instructions may invalidate the warranty The above does not affect your statutory rights The c...

Page 27: ...G FLOW TEMPERATURE 0 C CENTRAL HEATING RETURN TEMPERATURE 0 C BURNER SETTINGS SMOKE NO CO 2 NETT FLUE GAS TEMPERATURE 0 C NOZZLE SIZE OIL PRESSURE COMBINATION BOILERS ONLY HAS A WATER SCALE REDUCER BEEN FITTED YES NO TYPE FITTED For the domestic hot water mode measure and record MAXIMUM OPERATING WATER PRESSURE bar COLD WATER INLET TEMPERATURE 0 C HOT WATER OUTLET TEMPERATURE 0 C WATER FLOW RATE A...

Page 28: ...hone No Date Parts Replaced Comments Parts to be replaced Next Service www hrmboilers co uk Haverscroft Industrial Estate Attleborough Norfolk NR17 1YE Tel 01953 455400 Fax 454483 E mail sales hrmboilers co uk E mail technical hrmboilers co uk ...

Page 29: ... 03 14 HRM Boilers Limited Haverscroft Industrial Estate Attleborough Norfolk NR17 1YE Tel 01953 455400 Fax 01953 454483 e mail info hrmboilers co uk www hrmboilers co uk HRM Boilers Limited Registered in England No 4168704 ...

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