background image

Householder Information 

 

          

IMPORTANT! 

 

Your boiler must be commissioned in order to: 
 

Validate your warranty 

 

Ensure the boiler has been installed correctly and avoid premature failure 

 

Set  the  boiler  to  its  optimum  efficiency.  Operating  conditions  for  the  boiler  will  vary  from  site  to  site,  your 
commissioning engineer has specialised equipment to check the oil pressure and analyse the exhaust gases for 
temperature, smoke and carbon dioxide content. 

 

Your  installer  will  organise  the  commissioning  of  your  boiler.  Should  you  experience  any  difficulty  locating  an 
engineer, our service department may be able to provide you with details of an engineer in your area. 
 
 
 

“Benchmark” Installation, Commissioning and Service Record Log Book 

 

                 

      Please ensure that your installer has completed all sections of the log book (found at the back of this manual). 
        The log book will be required in the event of any warranty work. Ensure that the service record is completed. 

 

 

 
 
 

Warranty 

 
Your HRM boiler is under warranty for 2 years from the date of installation. 
 
Warranty Conditions 
 

The boiler must be installed and commissioned in accordance with our handbook 

 

The boiler must not be repaired, modified or tampered with by any person not authorised by HRM 

 

Extended Warranty 

 

The “Benchmark” and warranty registration document at the end of this manual

 should be completed as 

appropriate by your installer / engineer. This is your record that the boiler has been correctly installed in accordance 
with our recommendations. Return the warranty registration document to HRM in order to qualify for a 

further 3 year 

warranty of the heat exchanger – a total of 5 years. 

 
Extended Warranty Conditions 
 

The  boiler  must  be  serviced  annually  and  maintained  in  accordance  with  this  handbook.  The 
“Benchmark” service log is located at the back of this manual 

 

This warranty is in addition to your statutory and other legal rights 

 

After Sales Service 

 

If  your  boiler  fails  during  the  warranty  period  contact  your  installer,  who  will  be  able  to  identify  the 
cause of the problem. If appropriate, your installer will contact us. 

 

Under no circumstances should “in warranty” work be undertaken without authorisation from the HRM 
service department 

 

If you are unable to contact your installer please contact our service department. Quoting your boiler’s 
serial number when phoning – this can be found on the cover of this manual. 

 

 

Standard X-ternal & System X-ternal 

Handbook 

Householder Information 

 

          

IMPORTANT! 

 

Your boiler must be commissioned in order to: 
 

Validate your warranty 

 

Ensure the boiler has been installed correctly and avoid premature failure 

 

Set  the  boiler  to  its  optimum  efficiency.  Operating  conditions  for  the  boiler  will  vary  from  site  to  site,  your 
commissioning engineer has specialised equipment to check the oil pressure and analyse the exhaust gases for 
temperature, smoke and carbon dioxide content. 

 

Your  installer  will  organise  the  commissioning  of  your  boiler.  Should  you  experience  any  difficulty  locating  an 
engineer, our service department may be able to provide you with details of an engineer in your area. 
 
 
 

“Benchmark” Installation, Commissioning and Service Record Log Book 

 

                 

      Please ensure that your installer has completed all sections of the log book (found at the back of this manual). 
        The log book will be required in the event of any warranty work. Ensure that the service record is completed. 

 

 

 
 
 

Warranty 

 
Your HRM boiler is under warranty for 2 years from the date of installation. 
 
Warranty Conditions 
 

The boiler must be installed and commissioned in accordance with our handbook 

 

The boiler must not be repaired, modified or tampered with by any person not authorised by HRM 

 

Extended Warranty 

 

The “Benchmark” and warranty registration document at the end of this manual

 should be completed as 

appropriate by your installer / engineer. This is your record that the boiler has been correctly installed in accordance 
with our recommendations. Return the warranty registration document to HRM in order to qualify for a 

further 3 year 

warranty of the heat exchanger – a total of 5 years. 

 
Extended Warranty Conditions 
 

The  boiler  must  be  serviced  annually  and  maintained  in  accordance  with  this  handbook.  The 
“Benchmark” service log is located at the back of this manual 

 

This warranty is in addition to your statutory and other legal rights 

 

After Sales Service 

 

If  your  boiler  fails  during  the  warranty  period  contact  your  installer,  who  will  be  able  to  identify  the 
cause of the problem. If appropriate, your installer will contact us. 

 

Under no circumstances should “in warranty” work be undertaken without authorisation from the HRM 
service department 

 

If you are unable to contact your installer please contact our service department. Quoting your boiler’s 
serial number when phoning – this can be found on the cover of this manual. 

 

 

Standard X-ternal & System X-ternal 

Handbook 

17

16

Contents Page 

 

 

 

DESCRIPTION 

         

 

 

 

 

 

 

 

 

 

PAGE

 

 

Householder Information 

 

 

Warranty Registration Document 

 

 

 

 

 

  End Of Manual

 

Warranty 

         3 

 

Extended 

Warranty 

        3 

 

After 

Sales 

Service 

        3 

 

Boiler 

Controls: 

Wallstar        4 

 

  System 

Wallstar       5 

 

  Wallstar 

Combi 

       6-7 

 

Burner 

Lockout 

         8 

 

Technical Specifications 

 

 

Boiler 

Dimensions: 

 

Wallstar 

       9 

 

Boiler 

Dimensions: 

 

System 

Wallstar 

      10 

 

Boiler 

Dimensions: 

 

Wallstar 

Combi 

      11 

 

 

Technical 

Specifications 

        12 

 

Burner 

Settings 

         13 

 

Boiler Installation 

 

 

Regulations 

         14 

 

Boiler 

Sizing 

         14 

 

Refurbishing 

An 

Old 

System 

       14 

 

System 

Protection 

        14 

 

Boiler 

Location 

         15

 

Wall 

Construction 

        15 

 

Flue 

Terminating 

Positions 

       16 

 

Fuel 

Supply 

System 

        17 

 

Oil 

Supply 

         17 

 

Installation Procedure 

 

 

Wallstar          18-23 

 

System 

Wallstar         24-31 

 

Wallstar 

Combi 

         32-40 

 

 

Condensate 

Drain 

        41 

 

Wiring Diagrams 

 

 

Wallstar          42 

 

 

System 

Wallstar         42 

 

Wallstar 

Combi 

         43 

 

Boiler Maintenance 

 

 

Baffle 

Removal 

         44 

 

Fault Diagnosis 

 

 

Wallstar 

Combi 

         45 

 

Wallstar 

Combi 

Components 

       46 

 

Contacts 

 

Tel No:  01953 455400 

Fax No: 01953 454483 

Email:   

[email protected]

 or 

[email protected]

 

 

Standard Wallstar, System Wallstar & 

Wallstar Combi Manual 

Contents Page 

 

 

 

DESCRIPTION 

         

 

 

 

 

 

 

 

 

 

PAGE

 

 

Householder Information 

 

 

Warranty Registration Document 

 

 

 

 

 

  End Of Manual

 

Warranty 

         3 

 

Extended 

Warranty 

        3 

 

After 

Sales 

Service 

        3 

 

Boiler 

Controls: 

Wallstar        4 

 

  System 

Wallstar       5 

 

  Wallstar 

Combi 

       6-7 

 

Burner 

Lockout 

         8 

 

Technical Specifications 

 

 

Boiler 

Dimensions: 

 

Wallstar 

       9 

 

Boiler 

Dimensions: 

 

System 

Wallstar 

      10 

 

Boiler 

Dimensions: 

 

Wallstar 

Combi 

      11 

 

 

Technical 

Specifications 

        12 

 

Burner 

Settings 

         13 

 

Boiler Installation 

 

 

Regulations 

         14 

 

Boiler 

Sizing 

         14 

 

Refurbishing 

An 

Old 

System 

       14 

 

System 

Protection 

        14 

 

Boiler 

Location 

         15

 

Wall 

Construction 

        15 

 

Flue 

Terminating 

Positions 

       16 

 

Fuel 

Supply 

System 

        17 

 

Oil 

Supply 

         17 

 

Installation Procedure 

 

 

Wallstar          18-23 

 

System 

Wallstar         24-31 

 

Wallstar 

Combi 

         32-40 

 

 

Condensate 

Drain 

        41 

 

Wiring Diagrams 

 

 

Wallstar          42 

 

 

System 

Wallstar         42 

 

Wallstar 

Combi 

         43 

 

Boiler Maintenance 

 

 

Baffle 

Removal 

         44 

 

Fault Diagnosis 

 

 

Wallstar 

Combi 

         45 

 

Wallstar 

Combi 

Components 

       46 

 

Contacts 

 

Tel No:  01953 455400 

Fax No: 01953 454483 

Email:   

[email protected]

 or 

[email protected]

 

 

Standard Wallstar, System Wallstar & 

Wallstar Combi Manual 

Flue Terminating Positions 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Information taken from BS 5410-1:1997 and The Building Regulations: Approved Document J 

 

 

 

 

Notes: 

 

1 - Terminals should be positioned so as to avoid products of combustion accumulating in stagnant pockets around 

the building or entering into buildings. 

 

 

2 - Where a flue is terminated less than 600mm away from a projection above it and the projection consists of plastics 

or has a combustible or painted surface, then a shield of at least 750mm should be fitted to protect these surfaces. 

 

 

3 - If the lowest part of the terminal is less than 2m above the ground, balcony, flat roof or other place to which any 

person has access, the terminal should be protected by a guard. 

 

 

4 - Where a flue terminates near the boundry of an adjoining property, consideration should be given to possible noise 

disturbance as some people are sensitive to even low noise levels. 

 

 

5 - Boilers can produce sulphur deposits, occasionally these deposits are discharged out of the flue, this should be 

taken into consideration when planning to site flues over patios etc.

 

 

Position 

Description 

Dimension 

Directly Below An Opening (Air Brick, Window, etc) 

600mm 

Horizontally To An Opening 

600mm 

Below a Gutter, Eaves or Balcony With Protection (Note 2) 

75mm 

Below a Gutter, Eaves or Balcony Without Protection 

600mm 

From Vertical Sanitary Pipework 

300mm 

From An Internal or External Corner 

300mm 

Above Ground or Balcony Level 

300mm 

From Surface or Boundry Facing The Terminal 

600mm 

From a Terminal Facing a Terminal 

1200mm 

Vertical From a Terminal On The Same Wall 

1500mm 

Horizontally From A Terminal On The Same Wall 

750mm 

From An Oil Tank 

1800mm 

 

16 

Standard Wallstar, System Wallstar & 

Wallstar Combi Manual 

Fuel Supply System 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Oil Tank 

 

We recommend the use of plastic oil tanks, they require less maintenance than steel tanks and are longer lasting. 

 

A bunded oil tank may be required on any environmentally sensitive site where spillage of oil could pollute rivers, 

ponds, or any other water courses. Please refer to the appropriate requirements when locating oil tanks: “Control of 

Pollution Regulations”, “Building Regulations” and OFTEC Technical Paper T19. 

 

Oil Supply 

 

Fuel Tank Below the Burner 

 

The fuel pump can lift fuel to a height of 2.5m. A two pipe system or deaerator (Tiger Loop, 3K or similar) is not 

required. For heights above 2.5m, please consult our technical department. 

 

Pipework 

 

Soldered fittings should not be used, as the joints will fail in the event of a fire. Flux deposits may damage the pump 

and fuel may deteriorate the solder within the joint. Galvanised pipes and fittings must not be used. The aggressive 

action of the fuel will erode the zinc and damage the fuel pump. 

 

Keep the number of pipe joints to a minimum, form bends rather than using compression fittings. 

 

Jointing Compounds 

 

Jointing compounds should be used with care. Excessive amounts can cause blockages, and fragments may cause 

failure of the fuel pump or the non-return valve. We recommend the use of a non-setting liquid pipe sealant. 

 

Automatic Isolation of the Fuel Supply in the Event of a Fire

 

 

In accordance with Document J of the Building Regulations, we provide “a means of automatic isolation of 

the fuel supply” in the form of a remote acting fire valve which must be fitted inline of the fuel supply in 

accordance with BS 5410-1:1997. A clip is provided in the top of the wall duct for the fire valve capillary 

bulb. 

 

Oil Filtration 

 

All boilers are supplied with flexible fuel lines with in line filter included. If the flexible fuel line needs replacing it must 

be replaced by an item of this type (Part Number: BS099). A paper element filter is also supplied and must be fitted 

adjacent to the boiler, replacement filters are available (Part Number: BS076). Where a steel oil tank is installed we 

recommend a further paper element filter is also fitted adjacent to the oil tank. 

 

17 

Standard Wallstar, System Wallstar & 

Wallstar Combi Manual 

In accordance with Document J of the Building Regulations, “a means of automatic isolation of 

the  fuel  supply”  in  the  form  of  a  remote  acting  fire  valve  must  be  fitted  inline  of  the  fuel  supply  in 

accordance with BS 5410-1:1997. A clip is provided in the top of the wall duct for the fire valve capillary 

bulb.

All boilers are supplied with flexible fuel line. If the flexible fuel line needs replacing it must be replaced by an item of this 

type (Part Number: BS012). A paper element filter is also supplied and must be fitted adjacent to the boiler, replacement 

filters are available (Part Number: BS076). Where a steel oil tank is installed we recommend a further paper element 

filter is also fitted adjacent to the oil tank.

Summary of Contents for HRM

Page 1: ...TEM STANDARD 24 18 COMBI Your Boiler Serial Number is to be found on the Burner Cover WALLSTAR CONDENSING HANDBOOK AND SERVICE LOG The code of practice for the installation commissioning and servicing of oil central heating ...

Page 2: ... HRM service department If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover of this manual 3 Standard X ternal System X ternal Handbook 1 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3...

Page 3: ...An Old System 14 System Protection 14 Boiler Location 15 Wall Construction 15 Flue Terminating Positions 16 Fuel Supply System 17 Oil Supply 17 Installation Procedure Wallstar 18 23 System Wallstar 24 31 Wallstar Combi 32 40 Condensate Drain 41 Wiring Diagrams Wallstar 42 System Wallstar 42 Wallstar Combi 43 Boiler Maintenance Baffle Removal 44 Fault Diagnosis Wallstar Combi 45 Wallstar Combi Comp...

Page 4: ...ernal Handbook 5 4 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar Combi 6 7 Burner Lockout 8 Technical Specifications Boiler Dimensions Wallstar 9 Boiler Dimensions System Wallstar 10 Boiler Dimensions Wallstar Combi 11 Technical Specificat...

Page 5: ...This thermostat maintains the temperature of the boiler for the production of hot water For best hot water performance leave the knob set in its maximum position Heating Thermostat The heating thermostat regulates the temperature of the water supplied to the central heating system To achieve the heating system performance indicated by the max setting the auxiliary thermostat should also be set to ...

Page 6: ...anty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar Combi 6 7 Burner Lockout 8 Technical Specifications Boiler Dimensions Wallstar 9 Boiler Dimensions System Wallstar 10 Boiler Dimensions Wallstar Combi 11 Technical Specifications 12 Burner Settings 13 Boiler Installation Regulations 14 Boiler Sizing 14 Refurbishing An Old System 14 System Protection 14 Boiler Locati...

Page 7: ...nd warranty registration document at the end of this manual should be completed as appropriate by your installer engineer This is your record that the boiler has been correctly installed in accordance with our recommendations Return the warranty registration document to HRM in order to qualify for a further 3 year warranty of the heat exchanger a total of 5 years Extended Warranty Conditions The b...

Page 8: ...er Settings 13 Boiler Installation Regulations 14 Boiler Sizing 14 Refurbishing An Old System 14 System Protection 14 Boiler Location 15 Wall Construction 15 Flue Terminating Positions 16 Fuel Supply System 17 Oil Supply 17 Installation Procedure Wallstar 18 23 System Wallstar 24 31 Wallstar Combi 32 40 Condensate Drain 41 Wiring Diagrams Wallstar 42 System Wallstar 42 Wallstar Combi 43 Boiler Mai...

Page 9: ...ntenance Baffle Removal 44 Fault Diagnosis Wallstar Combi 45 Wallstar Combi Components 46 Contacts Tel No 01953 455400 Fax No 01953 454483 Email info hrmboilers co uk or technical hrmboilers co uk 1 Standard Wallstar System Wallstar Wallstar Combi Manual Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Se...

Page 10: ...allstar Combi Components 46 Contacts Tel No 01953 455400 Fax No 01953 454483 Email info hrmboilers co uk or technical hrmboilers co uk 1 Standard Wallstar System Wallstar Wallstar Combi Manual Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar ...

Page 11: ...ho will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover of this manual 3 Standar...

Page 12: ...anual This warranty is in addition to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable ...

Page 13: ...erial number when phoning this can be found on the cover of this manual 3 Standard X ternal System X ternal Handbook 23 22 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar Combi 6 7 Burner Lockout 8 Technical Specifications Boiler Dimensions ...

Page 14: ...ion to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer pleas...

Page 15: ...ter Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please contact our service department Quoting your b...

Page 16: ...ger a total of 5 years Extended Warranty Conditions The boiler must be serviced annually and maintained in accordance with this handbook The Benchmark service log is located at the back of this manual This warranty is in addition to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause...

Page 17: ...ernal Handbook 31 30 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls Wallstar 4 System Wallstar 5 Wallstar Combi 6 7 Burner Lockout 8 Technical Specifications Boiler Dimensions Wallstar 9 Boiler Dimensions System Wallstar 10 Boiler Dimensions Wallstar Combi 11 Technical Specific...

Page 18: ... to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please c...

Page 19: ...e your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover of this manual 3 Standard X ternal System X ternal Handbook 35 34 Contents Page DESCRIPTIO...

Page 20: ... contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be undertaken without authorisation from the HRM service department If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover...

Page 21: ...ent If you are unable to contact your installer please contact our service department Quoting your boiler s serial number when phoning this can be found on the cover of this manual 3 Standard X ternal System X ternal Handbook 39 38 Contents Page DESCRIPTION PAGE Householder Information Warranty Registration Document End Of Manual Warranty 3 Extended Warranty 3 After Sales Service 3 Boiler Controls...

Page 22: ...ce with this handbook The Benchmark service log is located at the back of this manual This warranty is in addition to your statutory and other legal rights After Sales Service If your boiler fails during the warranty period contact your installer who will be able to identify the cause of the problem If appropriate your installer will contact us Under no circumstances should in warranty work be und...

Page 23: ...ompleted as appropriate by your installer engineer This is your record that the boiler has been correctly installed in accordance with our recommendations Return the warranty registration document to HRM in order to qualify for a further 3 year warranty of the heat exchanger a total of 5 years Extended Warranty Conditions The boiler must be serviced annually and maintained in accordance with this ...

Page 24: ...Specifications Boiler Dimensions Wallstar 9 Boiler Dimensions System Wallstar 10 Boiler Dimensions Wallstar Combi 11 Technical Specifications 12 Burner Settings 13 Boiler Installation Regulations 14 Boiler Sizing 14 Refurbishing An Old System 14 System Protection 14 Boiler Location 15 Wall Construction 15 Flue Terminating Positions 16 Fuel Supply System 17 Oil Supply 17 Installation Procedure Wall...

Page 25: ...iler has been correctly installed in accordance with our recommendations Return the warranty registration document to HRM in order to qualify for a further 3 year warranty of the heat exchanger a total of 5 years Extended Warranty Conditions The boiler must be serviced annually and maintained in accordance with this handbook The Benchmark service log is located at the back of this manual This warr...

Page 26: ... commissioned the boiler and associated equipment and then handed to the customer When this is done the Log Book is a commissioning certificate that can be accepted as evidence of compliance with the appropriate Building Regulations 3 Failure to install and commission this appliance to the manufacturer s instructions may invalidate the warranty The above does not affect your statutory rights The c...

Page 27: ...G FLOW TEMPERATURE 0 C CENTRAL HEATING RETURN TEMPERATURE 0 C BURNER SETTINGS SMOKE NO CO 2 NETT FLUE GAS TEMPERATURE 0 C NOZZLE SIZE OIL PRESSURE COMBINATION BOILERS ONLY HAS A WATER SCALE REDUCER BEEN FITTED YES NO TYPE FITTED For the domestic hot water mode measure and record MAXIMUM OPERATING WATER PRESSURE bar COLD WATER INLET TEMPERATURE 0 C HOT WATER OUTLET TEMPERATURE 0 C WATER FLOW RATE A...

Page 28: ...hone No Date Parts Replaced Comments Parts to be replaced Next Service www hrmboilers co uk Haverscroft Industrial Estate Attleborough Norfolk NR17 1YE Tel 01953 455400 Fax 454483 E mail sales hrmboilers co uk E mail technical hrmboilers co uk ...

Page 29: ... 03 14 HRM Boilers Limited Haverscroft Industrial Estate Attleborough Norfolk NR17 1YE Tel 01953 455400 Fax 01953 454483 e mail info hrmboilers co uk www hrmboilers co uk HRM Boilers Limited Registered in England No 4168704 ...

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