VSP735 Administrator and Provisioning Manual
8
Getting
started
Programmable Keys
The table below lists the default settings for the programmable feature keys (PFKs).
The key assignments on your phone may be different. Some keys may be
programmed as Quick Dial keys, for example. You can assign functions to
programmable keys using the phone menu (Main Menu > User Settings >
Programmable keys) using the WebUI, or via provisioning and the configuration
file.
For more information about assigning functions to programmable keys using the
phone menu, see the User Guide.
To assign functions to programmable keys using the WebUI, see Programmable Keys
on page 45.
For the programmable key configuration file parameters, see “pfk” Module:
Programmable Feature Key Settings on page 138.
Key Number
Setting
1 Line—Account
1*
2 Line—Account
1
3 Line—Account
1
4 Directory
5 Call
History
6 Redial
7 Messages
8
Do Not Disturb
9 Call
Forward
All
10 None
11 None
12 None
13 – 32
None
* You can assign more than one key to an account. For example, you can configure Line keys
1 and 2 to access Account 1, and Line keys 3 and 4 to access Account 2. Use the key label
card to label the keys appropriately for deskset users after configuration.
Other possible programmable key settings
Call Forward No Answer—Turns Call Forward No Answer (CFNA) on and off.
When CFNA is on, unanswered incoming calls are forwarded to another number
after a specified delay.
Call Forward Busy—Turns Call Forward Busy (CFB) on and off. When CFB is on,
incoming calls are forwarded to another number when the line is busy.
Quick Dial
BLF—Busy lamp field keys let you monitor activity at other phones. The key
LED indicates call status.
ACD—If enabled as an ACD (Automatic Call Distribution) key, the user can
press the key to display the ACD State menu on the phone. The user can select
an ACD state from the menu, and the key LED will indicate the selected state.
See the User Guide for more information about using the ACD State menu. The
ACD feature is compatible with Broadsoft’s Broadworks Call Center Application.