VTech ErisTerminal ET605 User Manual Download

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ET605 User Manual

Getting to Know Your Phone

etting to know your phone

t a glance

The factory settings at a glance:

Rosalyn Chun | 31 May 2018 | vision 2

SILKSCREEN ARTWORK | ET605

Handset

earpiece

Handset

microphone

Outgoing

identi ty:

Alphanumeric

keypad

Handset

rest tab

Casing

speaker

Navigati on keys

Audio control keys

Casing

microphone

Display - idle screen

Context-sensiti ve

functi on keys

P1
P2

DND
Directory

Transfer
Hold
Message key

Line keys with LEDs,

freely programmable

Call LED

•

Blinking fast: Incoming call

•

Steady light: Busy or missed call

•

Blinking slowly: Call on hold

Summary of Contents for ErisTerminal ET605

Page 1: ...ErisTerminal SIP Deskset ET605 User Guide ...

Page 2: ...lization 16 What to do if initialization and registration are unsuccessful 18 Correcting the clock 19 Getting to know your phone 20 At a glance 20 LED indicators 22 Call LED 22 Function key LEDs 22 Hard keys 24 Context sensitive programmable function keys 24 Navigation confirmation and cancel keys 24 MWI key 24 Audio control keys 25 Alphanumeric keypad 26 Input modes and navigation 26 Moving the c...

Page 3: ...dentity 40 Group 40 Ringtones 40 Adding Editing Entries on the Phone 41 Adding new entry manually 41 Adding new entry from call list 41 Sorting entries 41 Editing existing entry 42 Deleting an entry 42 Adding editing entries on the web interface 43 Adding new entry 43 Editing an entry 44 Deleting entry on web interface 45 Dialing from phone directory 45 Deleting whole directory 45 Exporting Direct...

Page 4: ...ccepting calls 52 Call waiting 53 Active calls 54 Hold 54 One call on hold 54 Holding two calls 54 Conference 55 Initiating a conference 55 Conference screen navigation 55 Transferring calls 56 Attended transfer 56 Blind transfer 56 Terminating calls 57 Missed Calls 57 Call history call lists 57 Rejecting or redirecting incoming calls 59 Manually 59 Automatically 59 Rejecting anonymous calls 60 Ac...

Page 5: ...and time formats 72 Date 72 Time 73 Time zone 73 Language settings of phone and web interface 74 Phone language 74 Web interface language 75 Dial tones 75 Emergency numbers 75 Call forwarding 76 Call completion 77 Call waiting 78 Hiding my caller ID 79 Rejecting anonymous calls 79 Speed dial 80 Software update 81 Manual update 81 Auto provisioning 81 Troubleshooting 82 Reboot 82 Hard reboot 82 Res...

Page 6: ...6 Preparing the phone for wall mounting 87 Measurements 88 Appendix 4 Programmable Functions 89 Freely programmable functions 89 Key Events 93 ...

Page 7: ...lso visit our website at businessphones vtech com or call 1 888 370 2006 Please note the serial number of your product which can be found on the back of the deskset Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service This user guide contains detailed instructions for using your ET605 SIP deskset with software version 8 10 1 x Open th...

Page 8: ...f the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 9 This product should be operated only ...

Page 9: ...ncentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc 17 Only put the handset of your telephone next to your ear when it is in normal tal...

Page 10: ...en plaçant l appareil sur un lit divan tapis ou autre surface similaires Ne placez pas cet appareil à proximité d un élément de chauffage ni d une plinthe électrique De plus ne l installez pas dans une unité murale ou un cabinet fermé qui ne possède pas d aération adéquate 9 Ne faites fonctionner cet appareil qu avec le type d alimentation indiqué sur les étiquettes de l appareil Si vous ne connai...

Page 11: ...concentration de gaz inflammables sans ventilation adéquate Une étincelle dans ces endroits pourrait provoquer un incendie ou une explosion Ces environnements pourraient être l utilisation médicale de l oxygène sans ventilation adéquate le gaz industriel dissolvants vapeurs d essence etc une fuite de gaz naturel etc 17 Placez uniquement le combiné de votre appareil près de votre oreille lorsqu il ...

Page 12: ...es or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada This Class A digital apparatus complies with Canadian requirements CAN ICES 3 A NMB 3 A Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada Privacy of communications may not be ensured when using th...

Page 13: ... the holes marked Fig 1 as shown in steps 1 and 2 Fig 2 2 Tilt the footstand upwards as shown in step 3 Fig 2 and insert the narrower and longer snap fits into the holes marked Fig 1 Please note that you will encounter a slight resistance when inserting the hooks Detaching Lightly press downward on the free end of the footstand until the hooks on the two narrower longer snap fits are released from...

Page 14: ...the cradle The small rectangular hole in the receiver casing Fig 5 fits perfectly over the now protruding tip holding the receiver safely in place in the upright position on the wall 1 2 3 4 1 Slide the plastic tab from the cradle Fig 2 2 Rotate the tab 180 3 Slide the tab back into the cradle Fig 3 Wall mounting To mount the ET605 on a wall or on a US standard ethernet wall plate 4 center you wil...

Page 15: ... PWR2000 Plug the Ethernet network cable into the RJ45 connector labeled NET and plug the other end into the network side to establish a data link If PoE is not available insert the plug of the power supply into the connector labeled 5V DC and hook up the plug to the wall outlet The second RJ45 connector labeled PC is for daisy chaining further Ethernet devices without the need for a second Ethern...

Page 16: ...h phones an account is called an identity Registrar Password User name authentication name and outbound proxy may also be required These are settings that can only be configured on the web interface of the phone after it has been successfully registered If your provider or your network provides a mailbox account that setting is also configured on the web interface For more information see Identiti...

Page 17: ...ted English all time zones are shown Press the function key underneath to show all time zones and all countries or cities within the individual time zones if there are any Fig 2 Press to save the selected time zone Fig 3 3 Next you will be prompted to select the tone scheme of a country This affects the dial tone you hear when you pick up the receiver Different countries use different dial tones P...

Page 18: ...f initialization and registration are unsuccessful Your network or your VoIP provider may require more login data than requested by the VTech phone during the initialization and registration process This data is entered on the web interface of the phone Contact your network system administrator or your VoIP provider for more information 1 When you have received all necessary data open the phone s ...

Page 19: ...s on the phone and on the web interface See Time zone on page 73 If the time is still incorrect there may be a problem with the time server Contact your network administrator or your IP provider Default formats Time 24 hour clock e g 17 35 Changing to AM and PM formats See Date and time formats on page 72 Date US date format MM DD YEAR eg 11 23 2018 Changing to European format DD MM YEAR e g 23 11...

Page 20: ...dset microphone Outgoing identity Alphanumeric keypad Handset rest tab Casing speaker Navigation keys Audio control keys Casing microphone Display idle screen Context sensitive function keys P1 P2 DND Directory Transfer Hold Message key Line keys with LEDs freely programmable Call LED Blinking fast Incoming call Steady light Busy or missed call Blinking slowly Call on hold ...

Page 21: ...In call Turn speakerphone on off Headset On idle Press to dial number and accept calls on the headset In call Send audio to speakerphone i e toggle between handset and handsfree mode Freely programmable function keys with LEDs LED keys P1 and P2 For more information see Configuring the function keys on page 64 The default setting is line Fast blinking LED Incoming call Press key or to accept Stead...

Page 22: ...words not set missed calls etc is available LED indicators Call LED The bright red LED situated at the top of the display indicates incoming ongoing held and missed calls It will be Blinking rapidly when a call is coming in Glowing steadily when dialing when in a call and when you have missed a call Turning off the LED after a missed call Open the Status Info screen by pressing the function key un...

Page 23: ... the LEDs may glow or blink For example When the extension function has been mapped onto a key and monitoring of extensions is enabled on both phones the LED will blink rapidly when a call is ringing on the extension glow steadily when the extension is busy be off when the extension is not busy ...

Page 24: ... the key events available in their drop down menus See Configuring the function keys on page 64 for further information Factory settings Navigation key On idle screen Press to open Settings menu In settings lists Moving up the list one item button at a time When editing Moving the cursor to the right On idle screen Press to select identity for outgoing calls In settings lists Moving down the list ...

Page 25: ...DND for only one identity Fig 2 use the identity settings on the phone s web user interface Identity Features tab DND Press the right or left edge of the key to adjust the volume Adjust the volume of the ringer when the phone is idle or ringing Adjust the volume of the loudspeaker when in call Press the key briefly to toggle between handsfree and handset mode Enter number on display and press key ...

Page 26: ...ays numerals When editing Directory entries Fig 2 and identities the current input mode is indicated underneath the cursor Press the left function key underneath the display to switch to the next input mode Text underneath cursor current input mode Press function key to switch to next input mode Next input mode 123 abc abc ABC ABC 123 Moving the cursor to the left and right When entering numbers f...

Page 27: ...r case letter mode press the 2 key once to type an a twice to type a b and three times to type a c Letters with accents and umlauts When in input modes lower and upper case letters press the alphanumeric key with the basic form of the respective letter as many times as necessary Pause briefly after each letter Available letters with accents and umlauts depend on the phone s language setting Exampl...

Page 28: ...l be shown Some of the status messages you may see in idle mode are The text Missed and the total number of missed calls The texts Forward All Forward when busy or Forward after timeout and the phone number calls will be forwarded to The warnings HTTP Password not set and Admin Password not set They can be turned off by either setting the passwords or turning them off manually Deleting or temporar...

Page 29: ... Click on Re Register 3 Click on Save For information on configuring new identities or modifying existing ones see Identities accounts on page 69 Function key line The symbols on the buttons in this line depict the functions that can be activated by pressing the function key underneath the respective symbol See Appendix 1 Display Symbols and Icons on page 83 for a complete list The factory default...

Page 30: ... activity this area will contain symbols incoming call ringing outgoing call ringing list entries etc and text like the phone number calling the extension number being called conference partners etc see Fig 1 on page 27 Function key line Depending on the current activity of the phone the key function key line will present various functions that can be activated by pressing the function key underne...

Page 31: ...r Timeout 2 Reboot 3 Audio 2 Outgoing Calls 1 Tone Scheme 1 Auto Dial 2 Ringer 2 Auto Busy Redial 3 Volume Settings 3 Number Guessing 4 Display 4 Call Completion 1 Contrast 5 Hide own outgoing ID 2 Backlight on activity 3 Incoming Calls 3 Backlight when idle 1 Call Waiting 5 FKeys 2 Auto Answer 1 Line Keys 3 Reject anonymous 6 General 4 Silent Mode 1 Quick Dial Contacts 4 Speed Dial 1 The administ...

Page 32: ...sing 4 Password 3 Volume Settings 4 Call Completion 3 VLAN 4 Display 5 Hide own outgoing ID 1 VLAN ID 1 Contrast 3 Incoming Calls 2 VLAN Priority 0 7 2 Backlight on activity 1 Call Waiting 4 Advanced 3 Backlight when idle 2 Auto Answer 1 802 1X 5 FKeys 3 Reject anonymous 2 Hardware 1 Line Keys 4 Silent Mode 3 NTP 6 General 4 Speed Dial 4 DNS 1 Quick Dial Contacts 1 Pressing this key will put the p...

Page 33: ...symbol is available 2 Press Preferences Fig 1 3 Press Display 4 Press Backlight on activity or Backlight when idle Fig 2 5 Press the function key underneath the plus or minus symbol in the function key line Fig 3 and 4 to increase or decrease the backlight s intensity 6 When done press to save and return to the Display menu Fig 2 Fig 2 Fig 3 Fig 4 Period of inactivity The number of seconds after w...

Page 34: ...f the symbol is available 2 Press Preferences see Fig 1 above 3 Press Display 4 Press Contrast Fig 5 5 Press the function key underneath the plus or minus symbol in the function key line Fig 3 and 4 to increase or decrease the contrast 6 When done press to save and return to the Display menu Fig 2 ...

Page 35: ...phone could set an administrator password unknown to you In such a case you would no longer be able to switch from user mode to administrator mode If you set your own passwords make sure to remember them Without the administrator password you will not be able to return the phone and the web interface from user mode to administrator mode many settings will be inaccessible Without the HTTP password ...

Page 36: ...ll not take effect until you click on Apply Changes will be lost if you open another page of the web interface or if you close the web interface without first clicking on Apply After you have clicked on Apply in some cases the Save button will appear at the top of the page Click on Save to save the changes permanently Changes that have not been saved will be lost if and when the phone loses power ...

Page 37: ...ry values is necessary to return the phone to administrator mode If your phone is administered centrally user mode may be the rule Please check with your administrator User mode on the phone The Network menu and various other settings are inaccessible in user mode See Settings on page 31 User mode on the web interface Some windows like Preferences are available in user mode while many others like ...

Page 38: ...38 ET605 User Manual Getting to Know Your Phone In administrator mode the two pages look like this Fig 3 Fig 4 ...

Page 39: ...le associated phone numbers are possible If you do not enter a first and or last name and or nickname the phone number will appear under both Name and Number Entry with one phone number Entry with several associated phone numbers Name area Same data for the master record and all suben tries Info area Data can be different for each associated phone num ber If subentry textfields are blank the data ...

Page 40: ... provider for these calls Note To use an outgoing identity specified in the directory you must dial the number from the directory If you simply type it on the keypad the current outgoing identity as indicated on the display will be used Group The available group types are Friends Family Work Colleagues or None The default setting is none You can assign a distinct ringtone to each group type Ringto...

Page 41: ...mation on call lists see Call history call lists on page 57 1 Press to open the call list Press to open the list of All calls Press to open the list of Missed calls Press to open the list of Received calls Press to open the list of Dialed calls Alternatively press from the idle screen to open the list of dialed calls 2 Use to select a call 3 Press to view call Details 4 Press to add the name if th...

Page 42: ... quesiton asking you to confirm yes no Examples i Select Group with and press The Group screen opens Use and press to select Family Friend Colleague Work or None ii Select Fav with and press The Favorite screen opens and you will be asked if the contact is one of your favorites If yes press or if no press or iii Select C Type with and press The Contact type screen opens Use and press to select VIP...

Page 43: ...hat number initiated from the phone book will show that identity on the callee s phone Info area The data entered in the text fields will be displayed when the entry is opened on the phone The data can be used to sort entries by group name organization etc and can be edited on the phone Group drop down menu Available types are Friends Family Colleagues or Work You can assign a distinct ringtone to...

Page 44: ...er s line if you want to edit the subentry s data phone number number contact type outgoing identity and any Info area data applicable to this subentry only Make changes as necessary and click on Change Adding additional phone number subentry for a name Jane Smith s entry has only one phone number her SIP phone number In this example the phone number of Jane Smith s landline will be added to the d...

Page 45: ...s landline number and John Miller s mobile phone number Fig 4 Fig 4 Deleting entry on web interface Entry with one phone number Click on in the entry s lines to delete the entry Entry with more than one phone number Deleting the entry Click on in the line of the master record to delete the name and all associated phone numbers Deleting one of the phone numbers Click on in the line of a phone numbe...

Page 46: ... page Select the CSV file from the storage medium Import files must be in UTF 8 unicode format in order to display special characters properly A CSV file has entries separated by a comma without spaces between the comma and the preceding and following entry It could look like the following example If the CSV file has a header line you can select Skip first line Click the Load button 2125551234 non...

Page 47: ...s page Network tab LDAP section and click on Apply and Save LDAP search on the phone Enter the first letter of the name you are searching for Type more letters if the name shown isn t the right one or scroll through the list Press to dial Contacts If you want to use an external contacts list the Contact list and Contact list URI settings are mandatory Publish presence is optional when enabled the ...

Page 48: ... User Manual Directories To dial a contact on the phone enter the first letter of the name you are searching for Type more letters if the name shown isn t the right one or scroll through the list Press to dial ...

Page 49: ... list Making calls See Entering numerals letters special characters and symbols on page 27 for information on input modes and entering letters numerals and special characters Selecting identity for current outgoing call See Identities accounts on page 69 on how to configure identities If more than one identity is shown on the display the one preceded by the arrow is the outgoing identity for the c...

Page 50: ...igit was typed Redialing 1 From the idle screen press to show the last numbers dialed with the very last number at the top 2 Press to dial that number or use to select a different number and then press Calling number from call history missed received dialed calls Note If the call history symbol is not available in the function key line the idle screen settings can be changed on the phone s functio...

Page 51: ...even when the keyboard is locked See Emergency numbers on page 75 on how to set emergency numbers Several numbers 911 112 110 999 have been preconfigured On an unlocked keyboard Enter the number and press to dial On a locked keyboard Enter the number The phone dials the number as soon as you have entered all the digits of one of the programmed emergency numbers Call completion Note This function d...

Page 52: ...dial Press to turn off call completion for this call Accepting calls Using different audio devices Handset Pick up the handset Headset In headset mode press Speakerphone Press Automatically accepting calls The default is off To activate the function open the phone s web interface Identity page SIP tab Auto answer Click on With this setting your phone will automatically accept incoming calls on spe...

Page 53: ...call Fig 3 This option is available only when there is a free line key at the time the call comes in i e it is not available when a function other than line is mapped onto the LED keys Press to accept the second call and put your current call on hold Fig 3 Press to reject the call waiting The caller will hear the busy signal The caller hears the busy signal Pressing for three seconds will also put...

Page 54: ...l by pressing its line key or by pressing again If the other party hangs up while on hold the call is terminated on your phone and the LED indicators are turned off Holding two calls When you have two calls on hold or when you are in a call with one party and have a call on hold the symbol is available in the function key line You can switch back and forth between the held calls and between the ac...

Page 55: ...ence the names if available or phone numbers of the other participants are shown on screen Fig 1 3 Fig 1 Fig 2 Fig 3 Selecting individual participants Press the up or down arrows on the navigation key to select one of the participants indicated by the symbol or the conference indicated by The selected item is indicated by the arrow preceding the symbol indicating the conference or one of the parti...

Page 56: ...ended transfer 1 Put the call on hold 2 Dial the number you want to transfer the call to and announce the call 3 If the third party wants to accept the call press 4 With the Transfer Party screen on the display Fig 2 press Fig 1 Fig 2 5 When the call has been transferred to the third party you may briefly see the Disconnected screen Fig 2 before the idle screen returns Blind transfer Blind transfe...

Page 57: ... Fig 1 or 6 Information 1 Status Info to view the status info messages 2 If the Missed message line Fig 3 is not at the top of the list and marked by the preceding arrow scroll to it and press the function key underneath to delete the message Note This action will remove the missed call status message and turn off the LED The call will not be deleted from the list of missed calls Call history call...

Page 58: ...ber of the selected call indicated by the arrow preceding the call Press to delete the selected call indicated by the arrow preceding it Press to delete the entire list Press to return to idle screen Press to show the call details of the selected call Missed calls To from time and date if not today total number of missed calls from caller Received and dialed calls To from time and date if not toda...

Page 59: ...oming call will continue ringing at that number Automatically There are four options for rejecting incoming calls automatically or to have them forwarded automatically either always or under certain conditions Deny List Calls from phone numbers on this list will not ring on your phone callers will hear the busy signal For further information see Contact Types on page 40 DND do not disturb mode All...

Page 60: ... 5 Press for two seconds to return to the idle screen Deactivating rejection of anonymous calls 1 Press or to open the settings menu 2 Press Call Features 3 Press Incoming Calls The box with the checkmark of the setting Reject Anonymous indicates the function is active Fig 2 4 Press Reject anonymous to activate the function When it is activated i e anonymous callers are being rejected the box is e...

Page 61: ...ne will wait for the number of seconds specified in the setting Call forwarding time If the call is not accepted by the end of this time period it is forwarded to the number of the phone extension or mailbox specified as this function s target Making changing the settings on the phone and turning on call forwarding Forward all Forward when busy Forward after timeout Press or or or Press Call Featu...

Page 62: ...d etc they will take precedence over the call forwarding indication Press to show the Status info screen with all current status messages including call forwarding When the symbol is not available on the display you can access Status info from the Settings menu 1 Press 2 Press 6 Information 3 Press 1 Status info Turning off call forwarding Forward all Forward when busy Forward after timeout Press ...

Page 63: ...he display is in idle mode you can make it available on the Function Keys page of the phone s web interface For further information see Configuring the function keys on page 64 Default settings See At a glance on page 20 2 If no forwarding number has been set or if it needs to be changed enter or change the number as necessary 3 Press The symbol now is crossed off Turning call forwarding off Press...

Page 64: ...ionality of the key You may want to use this feature when you are have accounts with different providers or when you wish to present different identities to certain destinations For example If you have programmed key P2 to speed dial a specific number and you want to use configured identity 2 to call that number select configured identity 2 from the drop down menu of P2 s Context When you speed di...

Page 65: ... for example when you are in a call when the phone is ringing etc Depending on the activity different functions will be available See Appendix 1 Display Symbols and Icons on page 83 for the lists of symbols and their description Navigation confirmation and cancel keys For the default settings see At a glance on page 20 You can select a different key event to be available on each respective key whe...

Page 66: ... right of the text field selecting a function from the list and clicking on the Apply button With the exception of the freely programmable keys P1 and P2 you cannot change the functions that are available on function keys when the phone is active for example when you are in a call when the phone is ringing etc This chapter will show you two examples for customizing function key settings to your ne...

Page 67: ...monitoring group ID Enter an ID any character string into the text field Note The first character of the ID must not be a curly brace The extension to be monitored must be programmed onto one of the freely programmable function keys with LEDs In our example we are monitoring extension 159 on key P2 1 On the phone s web interface click on Function Keys in the menu on the left 2 Under Context of P2 ...

Page 68: ... display Fig 1 will be changed from Settings menu Fig 2 to Favorites Fig 3 Fig 1 Fig 2 Fig 3 Fig 4 Fig 5 Fig 6 1 On the phone s web interface click Function Keys in the menu on the left 2 Click the drop down list of the left key Menu Fig 4 3 In the drop down list click Favorites Fig 5 4 Click Apply and Save By pressing key F1 you now have direct access to your Favorites list F1 F2 F3 F4 ...

Page 69: ...open another page or tab of the web interface or if you close the web interface without first clicking on Apply and Save Identities accounts The phone supports up to four accounts or phone numbers with one or more providers or within an office or organization network On VTech phones these accounts or phone numbers are called identities Note If your phone is part of an office network you may need t...

Page 70: ...melody and to turn off the ringer by selecting Silent See Assigning ringtones on page 71 2 SIP settings Click on the SIP tab to bring the page to the front It contains a number of technical settings and textfields for entering URIs URLs to various servers for music on hold for example as well as some behavior settings These are Automatic acceptance of incoming calls Auto Answer The default setting...

Page 71: ...he group Colleagues the phone will play Ringer 2 when a contact from the Colleagues group calls that identity If your ringtones don t seem to work as expected contact your administrator There may be an overriding setting on the PBX Assigning ringtones to contact type VIP and group types See Ringtones on page 40 Selecting identity ringtones On the phone 1 Preferences 3 Audio 2 Ringer If there is mo...

Page 72: ...settings Switching formats 1 Press 1 Preferences 2 Date Time 2 Date Format 2 Press or to change the Date Format setting The empty or ticked checkbox indicates whether Date Format is European format or U S date format 3 Press briefly to return to the previous menu or for two seconds to return to the idle screen Web interface settings 1 Open the Preferences page General Information section US Date F...

Page 73: ... Clock The default is on Select on to have the time on the phone s display shown in 24 hour format 00 01 to 24 00 Select off to have the time on the phone s display shown in AM PM format 0 01AM to 12 00PM 2 Click on Apply and Save Time zone Note The time zone setting is accessible in administrator mode only You can change the time and date settings manually in admin and user mode but the settings ...

Page 74: ...selection 3 Press briefly to return to the previous menu or for two seconds to return to the idle screen On the web interface This setting can be accessed in administrator mode only 1 Open the Advanced Settings page Network tab Time section Timezone 2 Select your timezone country city from the drop down list 3 Click on Apply and Save Language settings of phone and web interface The language used o...

Page 75: ...he previous menu or for two secondc to return to the idle screen Setting on the Web Interface 1 Open the Preferences page General Information section Tone Scheme 2 Select the country from the drop down list 3 Click on Apply and Save Emergency numbers These are numbers that can be dialed when the keyboard is locked They must be set beforehand on the web interface The numbers 911 112 110 and 999 are...

Page 76: ... forwarding time If the call has not been accepted by the end of this time period it is forwarded to the number of the phone extension or mailbox specified as this function s target Configuring the settings on the phone See Making changing the settings on the phone and turning on call forwarding on page 61 The settings apply to all identies configured on the phone Configuring the settings on the w...

Page 77: ...face Identity page Features tab Call Forwarding 2 Click on Off after the forwarding event Always Busy Timeout 3 Click on Apply and Save Call completion On VTech phones call completion means that when a called number is busy or not available your phone will call you back as soon as the dialed number is not busy anymore or available again The factory default setting is off See Call completion on pag...

Page 78: ...e the phone to change the setting it will apply to the current outgoing identity Setting on the phone 1 Press Call Features Incoming Calls Call Waiting 2 Press or to change the Call Waiting setting The empty or ticked checkbox indicates whether Call Waiting is on or off The default setting is off 3 Press 2 Indicator 4 Select setting with 5 Press to save Setting on the web interface 1 In the menu o...

Page 79: ... the Preferences page Privacy Settings section Suppress own number CLIP CLIR 2 Click Hide 3 Click on Apply and Save Rejecting anonymous calls With this setting you will not receive calls from phones whose number is not shown on your display Anonymous callers will hear the busy signal Please note that calls from analog phone connections will most likely be received as anonymous calls The default is...

Page 80: ...example You want to be able to speed dial phone number 555 0784 in area code 917 by pressing the key In conventional notation you might write the number down as 917 555 0784 In the speed dial table type 9175550784 into the text field of the number 1 If you want to add a name or other data before or after the number type the number in angled brackets Example Accounting 9175551784 Note If you use th...

Page 81: ...py link address wording depends on your browser 9 Open the phone s web interface Software Update page 10 In the Manual Software Update area paste the link into the text field of Firmware 11 Click on Load The phone begins to reboot 12 If the phone asks Reboot press 13 DO NOT DISCONNECT THE POWER WHILE THE PHONE IS REBOOTING Auto provisioning 1 Open the phone s web interface Advanced Settings page U...

Page 82: ...reen to reappear Hard reboot Disconnect the power wait for a few seconds and reconnect Wait for the idle screen to reappear Warning Never disconnect the power during a firmware update Reset to factory values The phone can be reset to factory values in admin mode only 1 Press 2 Press 5 Maintenance 3 Press 3 Reset values 4 Enter the administrator password and press 5 Wait for the idle screen to reap...

Page 83: ...ls These are the symbols displayed in the function key line when the phone is idle They can be selected on the phone s web interface Function Keys page See At a glance on page 20 for the default settings Call list menu missed received and dialed calls Available status messages Turning DND on and off Contacts list Forwarding all calls turning on turning off Presence signaling on off Retrieving mess...

Page 84: ...umber and of received and dialed calls to from date time duration Returning to idle screen Deleting selected call list entry Deleting entire call list Moving to beginning of next time zone Moving to end of previous time zone Expanding the list of time zones to show all Collapsing the list of time zones to show only time zones relevant to the language setting i e countries where the language is spo...

Page 85: ... and active identity is indicated by the phone symbol Active identities can be called Active identities can be selected as the outgoing identity for making calls by pressing on the navigation key The arrow is added before the identity X Identity not properly registered By changing the status of an identity to inactive on the phone s web interface it can be deregistered without removing its registr...

Page 86: ...orward when Busy name number Call forwarding is on When your phone is busy incoming calls will be forwarded to the phone number indicated Forward after Timeout name number Call forwarding is on When an incoming call is not picked up within the set number of seconds the call will be forwarded to the phone number indicated Forward all name number Forwarding of all incoming calls is on All incoming c...

Page 87: ... anchors and standard ethernet wall plate are not included with either phone or bracket Note If the footstand is attached to phone it must be detached before attaching the bracket Preparing the phone for wall mounting 1 Plug the long end of the handset cord into the connector labeled on the bottom shell of the phone and place cord in the cable guide Fig 1 before attaching the wall bracket to the p...

Page 88: ...r on the studs of the ethernet wall plate 3 To hold the handset more securely we recommend rotating the handset tab 180 around its vertical axis so that it protrudes slightly above the edge of the cradle see Rotating the tab of the cradle on page 13 4 Plug the free end of the handset cord into the connector on the handset and place the handset in the cradle Measurements Distance to wall 5 mm 0 197...

Page 89: ...information please check the PBX manual With Asterisk generally use this feature rather than extension Button This is a function key that is connected to your PBX to perform a specific task Call Agent This function key can be used by call agents to perform one of three different functions depending on the value entered in the Number text field Logging onto and off the system Text field entry F_CAL...

Page 90: ...e extension specified in the Number text field where it will be treated like any other incoming call i e ring be forwarded etc IVR This function key can be used for regular calls to an extension that is reached via an IVR or auto attendant and a number of voice prompts where the caller has to make a selection by pressing a key after or during the prompt If you know which keys need to be pressed in...

Page 91: ...rbit has been set up on the server a function key mapped with the Park Orbit functionality can EITHER serve to park calls on the park orbit OR to park as well as retrieve calls depending on the type of server used Select the server type on the Identity page of the context identity SIP tab from the Server Type Support drop down menu Enter the phone number of the Park Orbit and or the park position ...

Page 92: ...to Xml definition Transfer to Transferring active calls and ringing incoming calls to the number set in the Number text field Pressing the key once will transfer the active or ringing call If the text field is empty pressing the key will put the Enter number screen on the display Enter the number and press to complete the transfer For further information see Transferring calls on page 56 UserInput...

Page 93: ...tive call on hold Hold Private Placing the active call on private hold Hoteling Hoteling feature enables users guests within an office to use any cubicle phone hosts in the office by logging in to the host phone and having the host phone provisioned with guest s device profile settings LDAP Directory Allows the user to look up a remote directory while dialing Once set this pressed key will open up...

Page 94: ...dio stream on the PBX Please be advised that you must respect the legal restrictions of your country for recording calls with or without the participants knowledge and permission Redial Dialed call history list last call at the top Retrieve Retrieves new mailbox messages This key becomes active when the phone has received a message waiting indication MWI with a valid mailbox URI Ringer Silent Turn...

Page 95: ...ECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon 97008 VTech is a registered trademark of VTech Holdings Limited Copyright 2018 for VTECH COMMUNICATIONS LTD All rights reserved Version 1 DRAFT 1 06 18 ...

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