www.vtechphones.com
44
Troubleshooting
Problem
Suggeston
There s nose
or nterference
durng a telephone
conversaton.
My calls cut n and out
when I am usng the
cordless handset.
• The handset may be out of range. Move t closer to the telephone base.
• Applances or other cordless telephones plugged nto the same crcut as the telephone base
can cause nterference. Try movng the applance or telephone base to another outlet.
• Other electronc products can cause nterference to your cordless telephone. Try nstallng your
telephone as far away as possble fro+m the followng electronc devces: wreless routers,
rados, rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room
montors, televsons, VCRs, personal computers, ktchen applances, and other cordless
telephones.
• Mcrowave ovens operate on the same frequency as your telephone. It s normal to experence
statc on your telephone whle the mcrowave oven s operatng. Do not nstall ths telephone
n the same outlet or near a mcrowave oven.
• If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or
modem/surge protector) nto a dfferent locaton. If ths solves the problem, re-locate your
telephone or modem farther apart from each other, or use a dfferent surge protector.
• The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another locaton, preferably a hgher locaton for better recepton.
• Dsconnect the telephone base from the modular jack and plug n a corded telephone. If calls
are stll not clear, the problem s probably n the wrng or local servce. Contact the local
telephone company (charges may apply).
• If the other telephones n your home are havng the same problem, the problem s n the wrng
or local servce. Contact the local telephone company (charges may apply).
• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack
that has a telephone connected to it. Contact your DSL service provider for filter information.
