VTech 6032 User Manual Download

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answering system operation

outgoing announcements

An outgong announcement s the message callers hear when calls are
answered by the answerng system.
The telephone s preset wth an announcement that answers calls wth
“

Hello, please leave a message after the tone

.” You can use ths default

announcement, or replace t wth your own.

The

announcement

can be up to 90

seconds n length.
When your

own recorded

announcement

s deleted, calls

wll be answered

wth the preset

announcement.

•

Play the announcement

• Press

aNNC

n dle mode. The system announces “

Announcement, press

PLAY

or press

ANNC

again to record a new announcement.

”

• Press

PLay/SToP

and the announcement wll be played.

record your own announcement

• Press

aNNC

n dle mode, and the system announces “

Announcement,

press

PLAY

or press

ANNC

again to record a new announcement.

”

• Press

aNNC

agan and the system announces “

Record after the tone,

press

stoP

when you are done.

”

• After the tone, speak towards the mcrophone at the bottom front of the

telephone base from about nne nches away.

• Press

PLay/SToP

when finished.

• The answerng system wll automatcally playback the newly recorded

announcement. Press

PLay/SToP

to stop the playback at any tme.

Delete your announcement

• Press

aNNC

n dle mode, and the system announces “

Announcement,

press

PLAY

or press

ANNC

again to record a new announcement.

”

• Press

PLay/SToP

and then press

DELETE

when the system

s playng the outgong announcement. The system announces

“Announcement deleted.”

Summary of Contents for 6032

Page 1: ...ure operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com Congratulations on purchasing your new VTec...

Page 2: ...on 14 Make answer and end calls 14 Options while on calls 14 Speakerphone 14 Mute 14 Call waiting 14 Find handset 15 Advanced operation 16 Directory 16 Review the directory 16 Search the directory 16 Character of chart 17 Store a directory entry 18 Dial a directory entry 18 Edit a directory entry 19 Delete from the directory 19 Caller ID 20 Call log 21 Review the call log 21 Dial a call log number...

Page 3: ...your announcement 30 Message playback 31 Options during playback 31 Delete all messages 31 Remote access 32 Message window displays 33 Handset and telephone base indicators 34 Handset light 34 Telephone base lights 34 Handset icons 34 Handset display screen messages 35 Call log display screen messages 36 Battery 37 Important safety instructions 38 Troubleshooting 39 Operating range 49 Maintenance ...

Page 4: ...chase replacement batteries or obtain a replacement power adapter visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 4 User s manual 1 Quick start guide 2 Handset 3 Telephone base 5 Base power adapter 8 Telephone line cord 6 Battery 1 Quick start guide 2 Handset 3 Telephone base 4 User s manual 5 Base power adapter 6 Battery 7...

Page 5: ...t in the telephone base to charge the new battery for at least 16 hours You can keep the battery charged by returning the handset to the telephone base after each use When the battery power is fully depleted a full recharge takes about 16 hours For further information on batteries please see the Battery section on page 37 Installation color coded label If the handset will not be used for a long pe...

Page 6: ...ters or equivalent supplied with this telephone To obtain a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 This power unit is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet o...

Page 7: ...pe refer to the Dial type section on page 12 Installation Desk table bracket installation To place the telephone base on a desk or table insert the desk table bracket as shown below Position the bracket on the bottom of the telephone base and slide it up towards the tabs on the telephone base until it clicks into place Remove the bracket by pulling the bracket down with both hands away from the te...

Page 8: ...receive high speed internet through your telephone line commonly referred to as DSL and you are experiencing interference during telephone conversations and or your caller ID features are not functioning properly install a DSL filter to the telephone line between the telephone base and the telephone wall jack Contact your DSL provider for a DSL filter Installation ...

Page 9: ...ings Handset layout 1 Earpiece 2 directory volume 3 speakerphone 4 FLASH 5 Dialing keys 0 9 6 REDIAL PAUSE 7 Microphone 8 Handset display 9 MENU SELECT 10 CID caller ID volume 11 OFF CLEAR 12 MUTE 13 REMOVE 1 2 4 5 3 7 8 10 9 11 12 13 6 ...

Page 10: ...Telephone base layout 1 CHARGE light 2 IN USE light 3 REPEAT 4 Message window 5 FIND HANDSET 6 Speaker 7 VOICEMAIL light 8 X DELETE 9 VOLUME 10 SKIP 11 ANS ON OFF answer on off 12 Microphone 13 NO OF RINGS 14 ANNC announcement 15 PLAY STOP 9 4 3 7 14 1 2 6 8 5 12 13 10 11 15 ...

Page 11: ...nu when in idle mode Press or to reach Setup HS Press MENU SELECT Press or to reach Ring melody Press MENU SELECT a checkmark is shown next to the current ring melody Press or to scroll through the choices and a sample of each ring melody will be played Press MENU SELECT The screen displays Stored and you ll hear a confirmation beep if Key tone is on Stored YEAR 20 7 DATE 1 01 TIME 2 12AM Melody 1...

Page 12: ...ry low Press MENU SELECT A checkmark is shown next to the current selection Press or to choose On or Off Press MENU SELECT The screen displays Stored and you ll hear a confirmation beep if Key tone is on Battery low Out of Range On Off Ring volume The handset ringer volume can be adjusted from five levels Press MENU SELECT to display menu when in idle mode Press or to reach Setup HS Press MENU SEL...

Page 13: ...ar a confirmation beep if Key tone is on Key tone The handset is preset to beep whenever any button is pressed If you wish to change this setting Press MENU SELECT to display the menu when in idle mode Press or to reach Setup HS Press MENU SELECT Press or to reach Tones Press MENU SELECT Press or to reach Key beeps Press MENU SELECT A checkmark is shown next to the current selection Press or to se...

Page 14: ...u ll hear a confirmation beep if Key tone is on Handset name Language ENTER NAME HANDSET a Language To change the language for all screen displays Press MENU SELECT to display menu when in idle mode Press or to reach Setup HS Press MENU SELECT Press or to reach Language Press MENU SELECT A checkmark is shown next to the current selection Press or to choose the desired language Press MENU SELECT Th...

Page 15: ...e dial type must be changed Press MENU SELECT to display menu when in idle mode Press or to reach Setup BS Press MENU SELECT Press or to reach Dial type Press MENU SELECT A checkmark is shown next to the current selection Press or to choose between tone and Pulse Press MENU SELECT The screen displays Stored and you ll hear a confirmation beep if Key TONE is on TONE Pulse Dial TYPE Clr VoiceMail Th...

Page 16: ...ss MENU SELECT to display menu when in idle mode Press or to reach Setup HS or Setup BS Press MENU SELECT Press or to reach Reset Press MENU SELECT The screen displays Reset Press MENU SELECT to confirm or OFF CLEAR to exit to previous menu If selection is confirmed the screen displays Stored and you ll hear a confirmation beep if Key tone is on Reset RING MELODY Reset Once the default settings ar...

Page 17: ...d then press FLASH or Press FLASH or to answer an incoming call Press OFF CLEAR or put the handset back in the telephone base to end a call The call timer will be activated during a call to show call duration PHONE 00 00 10 595 9511 MUTE Press or to adjust the listening volume during a conversation Call waiting If you subscribe to call waiting service and you are on a call when a new call comes in...

Page 18: ...e listening to messages Find handset Press FIND HANDSET on the telephone base to locate the handset when in idle mode The handset will ring and Paging will flash on its screen Press FIND HANDSET again or put the handset back to the telephone base to stop the paging tone Basic operation PAGING ...

Page 19: ...lay menu when in idle mode Press or to reach directory Press MENU SELECT Press or to reach REVIEW Press MENU SELECT Press or to browse and press OFF CLEAR to exit Search the directory Entries are sorted alphabetically and names beginning with numbers are listed first An alphabetical search can be done after entering the directory Enter the first letter of the name using the chart on page 17 The fi...

Page 20: ...ckspace and erase a single character Press and hold REMOVE to delete the entire entry Press and hold REDIAL PAUSE to insert a dialing pause P will be displayed when entering a telephone number Press repeatedly to alternate between upper and lower case when entering characters Number key Characters by number of key presses 1 2 3 4 5 6 7 8 9 1 space 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O ...

Page 21: ... MENU SELECT The screen displays Stored and you ll hear a confirmation beep if Key tone is on Dial a directory entry Press to enter the directory Press or to scroll to the desired entry or use the alphabetical search to find it Press FLASH or to dial OR Press MENU SELECT to display menu when in idle mode Press or to reach directory Press MENU SELECT Press or to reach REVIEW Press MENU SELECT Press...

Page 22: ...n beep if Key TONE is on Edit a directory entry Press or MENU SELECT three times to enter the directory Press or to scroll to the desired entry or use the alphabetical search to find the number Press MENU SELECT The screen displays Enter number Use REMOVE and the keypad to edit the number and press MENU SELECT The screen displays ENTER NAME Use REMOVE and the keypad to edit the name and then press...

Page 23: ...both telephone companies use compatible equipment Contact your local telephone company if you have both caller ID and call waiting but as separate services you may need combined service you have only caller ID service or only call waiting service you do not subscribe to caller ID or call waiting services but wish to try them There may be fees for these services and they may not be available in all...

Page 24: ...call log entries missed and unread calls Duplicate or anonymous calls no caller ID information will be stored in the call log Review the call log Press CID to enter the call log OR Press MENU SELECT Press or to select Call log Press MENU SELECT and then press or to browse the entries The name if available number date and time of the incoming call are displayed on the screen Due to regional service...

Page 25: ...reen displays Stored and you ll hear a confirmation beep if Key tone is on While reviewing the call log press repeatedly to display the other dialing options The available options are 1 area code number area code number 1 number number only The various dialing options are enter name stored 595 9511 1 595 9511 800 595 9511 1 800 595 9511 Dial a call log number Press CID to enter the call log OR Pre...

Page 26: ...ess REMOVE The screen displays DELETED and you ll hear a confirmation beep if Key TONE is on To delete all entries Press and hold REMOVE when in the Call log The screen displays Delete All Press MENU SELECT The screen displays Deleted and you ll hear a confirmation beep if Key tone is on Deleted Delete all Press OFF CLEAR to return to previous screen Press and hold OFF CLEAR to exit the menu if yo...

Page 27: ...en displays Empty if there is no record on the list Review redial Press REDIAL PAUSE to enter the redial list Press or to browse the entries Store a redial number to the directory Press REDIAL PAUSE to enter the redial list Press or to scroll to the desired entry Press MENU SELECT The screen displays enter Name Use the keypad to enter the name and then press MENU SELECT The screen displays Stored ...

Page 28: ...to the desired entry and then press REMOVE The screen displays DELETED and you ll hear a confirmation beep if KEY TONE is on To delete all entries Press and hold REMOVE The screen displays Delete All Press MENU SELECT The screen displays Deleted and you ll hear a confirmation beep if Key TONE is on Delete all Deleted Advanced operation Press OFF CLEAR to return to previous screen Press and hold OF...

Page 29: ...ress to delete current message playing When idle press and hold to delete all messages page 31 PLAY STOP Press to play or stop playing messages page 31 REPEAT Press to repeat a message page 31 Message window Shows the status and number of messages page 33 ANNC Press to play or record the outgoing announcement page 30 ANS ON OFF Press to turn on or off the answering system page 27 VOLUME Press to a...

Page 30: ...r toll saver When toll saver is activated the answering system answers after two rings when there are new messages and after six rings when there are no new messages Press NO OF RINGS when in idle mode and the system announces the current setting The system announces To change the setting press number of rings again Press NO OF RINGS repeatedly until the desired setting is announced If you do not ...

Page 31: ... Key tone is on Set telephone base ringer volume You can adjust the telephone base ringer volume to one of eight different levels or turn the telephone base ringer off Press MENU SELECT on the handset in idle mode Press or to reach Setup BS Press MENU SELECT Press or to reach bs ringer vol Press MENU SELECT Press or to scroll through the choices and a sample of each ring volume will be played at t...

Page 32: ...to reach Setup BS Press MENU SELECT Press or to reach CHANGE ITAD PIN Press MENU SELECT The screen displays Enter PIN Enter the PIN default 0000 and press MENU SELECT The screen displays New PIN Enter the desired PIN and press MENU SELECT The screen displays Repeat PIN Enter the new PIN again and press MENU SELECT The screen displays Stored and you ll hear a confirmation beep if KEY TONE is on If ...

Page 33: ...ess PLAY STOP and the announcement will be played Record your own announcement Press ANNC in idle mode and the system announces Announcement press PLAY or press ANNC again to record a new announcement Press ANNC again and the system announces Record after the tone press stop when you are done After the tone speak towards the microphone at the bottom front of the telephone base from about nine inch...

Page 34: ...r of new and old messages then play the new messages oldest first If there are no new messages the system will announce the number of old messages and playback all messages oldest first Before each message is played the day and time it was received will be announced Options during playback Press VOLUME to adjust the speaker volume Press SKIP to skip to the next message Press REPEAT to repeat the m...

Page 35: ...cess Dial your telephone number from any touch tone telephone When the system answers and plays the outgoing announcement press to prompt for PIN The system announces Please enter your remote access code After entering the remote access code the system will play any new messages and then play the menu of commands 0 To end the call 1 To play all messages 2 To play new messages 3 To delete the messa...

Page 36: ...1 99 Total number of old message s recorded 1 99 flashing Total number of message s recorded at least one is new 1 99 F alternating Memory is full with total number of messages recorded 1 90 counting Elapsed time while recording an announcement 1 99 Current message number during message playback 0 8 Current volume level while adjusting 02 04 06 08 tS Current number of rings while setting System is...

Page 37: ...ull when handset battery is charging On when the handset speakerphone is in use IN USE Flashes when there is an incoming call On when the handset is in use VOICEMAIL Flashes when there is a new network message a subscription service from your local telephone company CHARGE On when the handset is in the telephone base ANS ON OFF On when the answering system is on ...

Page 38: ... the call log directory or redial list ENDED You have just ended a call FULL The directory is full MUTE The microphone is muted temporarily during a conversation NEW There are un reviewed calls in the call log NEW VOICEMAIL There is new voicemail message NOT AVAILABLE Access is denied when there is no line or the handset is out of range from the telephone base NO LINE There is no telephone line co...

Page 39: ...nstalled by mistake Use only the supplied VTech battery or equivalent Display When PRIVATE NAME The caller is blocking name information PRIVATE NUMBER The caller is blocking telephone number information PRIVATE CALLER The caller is blocking name and number information UNKNOWN NAME This caller s name is unavailable UNKNOWN NUMBER This caller s number is unavailable UNKNOWN CALLER No call informatio...

Page 40: ...dial 1 800 267 7377 2 Do not dispose of the battery in a fire Check with local waste management codes for special disposal instructions 3 Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed 4 Exercise care in handling batteries in order not to create a short circuit by letting them com...

Page 41: ...o an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 12 Unplug this product from...

Page 42: ...for at least 16 hours Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the jack and plug in a working telephone If this telephone does not work the problem is probably in the wiring or the local service Call the local telephone company Low Battery is displayed on screen Place the handset in the telephone b...

Page 43: ...se a new battery Please see the Battery section of this user s manual page 37 The telephone might be malfunctioning Please see the Warranty section of this user s manual page 50 for further instruction The CHARGE light is off Clean the charging contacts on the cordless handset s and telephone base each month using a pencil eraser or a dry non abrasive fabric Make sure the power adapter and telepho...

Page 44: ...one line cord might be malfunctioning Try installing a new telephone line cord Disconnect the telephone base from the telephone jack and connect a different telephone If there is no dial tone on the other telephone either the problem is in your wiring or local service Contact your local telephone company My handset displays CONNECTING Move the handset closer to the telephone base You might have mo...

Page 45: ...ompany charges may apply Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a wo...

Page 46: ...ial type pulse dial or tone dial for the service in your area See Dial type section on page 12 to set the dial type If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply Eliminate any background noise Noise from a television radio or other appliances may cause the telephone not to dial o...

Page 47: ...e the microwave oven is operating Do not install this telephone in the same outlet or near a microwave oven If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this solves the problem re locate your telephone or modem farther apart from each other or use a different surge protector The layout of your home or off...

Page 48: ...the telephone line cord is plugged in securely MycallerIDfeaturesare not working properly Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compatible with cal...

Page 49: ...r for filter information The answering system does not answer after the correct number of rings Make sure the answering system is on When the answering system is on the red light on the ANSWER ON OFF key should be lit If toll saver is activated the number of rings changes to two when there are new messages waiting page 27 If the memory is full or if the answering system is off the system will answ...

Page 50: ...soft the system may stop recording and disconnect the call The messages on the system are very difficult to hear Press VOLUME on the telephone base to increase the speaker volume The answering system does not respond to remote commands Make sure your remote access code is correct page 32 Make sure you are calling from a touch tone telephone When dialing a number there should be tones If there are ...

Page 51: ...one Try installing your telephone as far away from these electronic devices as possible wireless routers radios radio towers pager towers cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones Common cure for electronic equipment If the unit is not responding normally try putting the cordless handset in the telephone base If it d...

Page 52: ...base Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it w...

Page 53: ...d all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Prod...

Page 54: ... by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide yo...

Page 55: ... the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative...

Page 56: ...umbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada This equipment complies with regulations RSS 213 and CS 03 of Industry Canada Operation is subject to the following two cond...

Page 57: ...tteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERYTM for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in th...

Page 58: ...ual operating range may vary according to environmental conditions at the time of use Size Handset 170 9mm X 48 1mm X 25 8mm Telephone base 179 8mm X 123 8mm X 95 0mm Weight Handset 131 0 grams including battery Telephone base 296 8 grams Power requirements Handset 2 4V DC 600mAh NiMH battery Telephone base 6V DC 600mA Memory Handset directory 50 memory locations up to 24 digits and 15 characters ...

Page 59: ...edial 25 Dial type 4 12 Directory 16 DSL filter 5 E Edit a directory entry 19 Edit handset name 11 F FCC ACTA and IC regulations 52 Find Handset 15 H Handset and telephone base indicators 34 Handset display screen messages 35 Handset icons 34 Handset layout 6 Handset light 34 I Important safety instructions 38 Index 56 Installation 1 Install handset battery 2 K Key tone 10 L Language 11 M Maintena...

Page 60: ...directory 16 Set number of rings 27 Set telephone base date and time 27 Set telephone base melody 28 Set telephone base ringer volume 28 Speakerphone 14 Store an entry in the directory 18 Store a number from redial to the directory 24 Store a call log number 22 T Technical specifications 55 Telephone base 3 7 Telephone base lights 34 Telephone settings 6 The RBRC seal 54 Troubleshooting 39 V Volum...

Page 61: ...ECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2006 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 001156 030 100 ...

Page 62: ...User s manual w w w v t ec h p ho n e s c o m Model 6032 ...

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